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  • Archived

folders on bookmarks toolbar do not open

My bookmarks toolbar contains a mix of links and folders with sets of related links within them. When I first start Firefox these links and the links within the folders … (read more)

My bookmarks toolbar contains a mix of links and folders with sets of related links within them. When I first start Firefox these links and the links within the folders are all available and work fine. However, later, the folders are still visible but will not open. This seems to be after I have minimised Firefox and later re-maximised it. To fix this I have to close Firefox and restart it. I am up to date with version 55.0.3 (32-bit) running under Win 7.1 (64 bit).

Some possibly related observations that might help are:

1 - whenever this happens the three-bar menu button has an exclamation mark over it, and it won't open either. I suspect that's a big clue.

2 - when Firefox asks for my master password the dialog is mostly off-screen top left and cannot be dragged onto screen. This is new behavior that seems to be coincident with the advent of the bookmarks problem.

Speculating, I wonder if the window that opens for a bookmarks folder is in fact opening but is being drawn somewhere off screen and thus only appears unresponsive. Could there be something overwriting the screen origin co-ordinates to create this appearance.

I have noted what appears to be a related question that addresses disappearance of folders but in my case the icons are still visible just not active. The bookmarks library clearly shows these bookmarks as present after I have restarted.

Any ideas / solutions will be much appreciated.

Thanks

Al

Asked by PeruvianBear 2 years ago

Last reply by PeruvianBear 2 years ago

  • Archived

Why does my computer switch into sleep mode after five minutes of inacivity when browsing with Firefox Quantum?

Greetings. It turns out when I have Firefox Quantum focused, and leave it inactive for around five minutes, my computer goes to sleep. That doesn't happen when I have it … (read more)

Greetings.

It turns out when I have Firefox Quantum focused, and leave it inactive for around five minutes, my computer goes to sleep.

That doesn't happen when I have it running in the background, or not at all.

It's getting frustrating, it happened quite a few times, and I now I am CERTAIN, that it IS Firefox's doing Firefox Quantum's doing.

Asked by Shiverous 2 years ago

Last reply by Tonnes 2 years ago

  • Archived

Firefox hangs in Windows 10

I have 3 PC's that have all been upgraded to W10, and all 3 have FF as their default browser (2 PC's home built the other is a Samsung Series 7). On all 3 of these PC's F… (read more)

I have 3 PC's that have all been upgraded to W10, and all 3 have FF as their default browser (2 PC's home built the other is a Samsung Series 7). On all 3 of these PC's FF hangs for no reason, and even more baffling they all seem to hang at around the same time. Most often I will minimize FF and walk away from the PC only to come back later and not be able to access FF. When that happens the FF window is almost slightly blurry and the only buttons available in the window are minimize and close.

Yesterday I updated 2 of the PC's to FF 40.0.3 but FF still hung in less than 24 hours. The other PC is running FF 28. The only thing these 3 PC's have in common is that they've all been upgraded to W10 and they share some of the same add-ons. Any suggestions on troubleshooting this? I did try disabling Flash but that did not resolve the issue.

Asked by SushiLover 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

Below are the crash reports for Firefox, I got a new Macbook and Firefox hasn't been stable since. I have tried multiple fresh installs, tried refreshing firefox via the… (read more)

Below are the crash reports for Firefox, I got a new Macbook and Firefox hasn't been stable since. I have tried multiple fresh installs, tried refreshing firefox via the download page, tried disabling all plugins, tried safemode. It will not run on the new Macbook Pro late 2016. Chrome and Safari run fine and have yet to crash.


Report ID Date Submitted 78B7B360-3CFB-45A5-A4FB-3B561E752D9B 10/1/17 9:47 pm 3BC1B2EA-6E88-417B-9B0A-303E6FC51A2A 9/1/17 5:50 pm 904DF427-1C29-4402-9946-D262F3411751 9/1/17 2:17 pm 5224CC0F-2DFF-497E-9C5A-4A83B8313C91 5/1/17 6:38 pm 1466EC99-293F-4BCB-B693-B37F6AE3BE87 5/1/17 4:37 pm 9C4C6B8D-20EA-4A88-934A-90D99A5AFF03 5/1/17 11:49 am BE19EFD8-65D5-4B80-AFD1-09258EDC365E 4/1/17 3:30 pm 498EB9B9-8D16-4266-896C-0B10334BF3A9 4/1/17 1:53 pm D5A05629-53FC-4DA3-9C5E-B3EB95DD785C 3/1/17 6:04 pm C233635C-1591-47DA-8D18-BDB9AF147082 3/1/17 4:13 pm 5E0160E0-7BF2-4E68-88CD-73FE88AFF40C 3/1/17 8:23 am 59514A9A-A6BC-46BE-BB15-ECFB0674674D 2/1/17 10:48 am 463D0220-E338-4DBA-85CD-2C0B5A2D0FAC 31/12/16 12:18 pm 0AF3E850-E1CF-44C0-A38B-997E1486A804 30/12/16 7:11 pm 451B52ED-4E18-47B9-A4C7-F0AD6536ECE4 30/12/16 2:37 pm 581900F9-EF1E-4E1A-9AD9-C1812988FC1B 29/12/16 11:42 pm 73BCDD80-B20E-4A22-996B-1042CCE78E96 29/12/16 10:42 am E3CE8F52-7749-4B30-B0A3-4791AB8C6905 28/12/16 6:54 pm 33FC9E33-00EF-415D-8FD7-C1C8EEC98234 28/12/16 1:17 pm 65D54414-97C4-4D78-948C-07BBA54F074D 28/12/16 7:21 am 6D61BAC2-B417-4F74-820C-70779D98E1BD 24/12/16 12:40 pm 085E2C70-CBCC-4E60-B016-724DD3F010E7 24/12/16 7:00 am 4FEA734F-D0EB-4B2D-8AB3-3722E8B438FB 23/12/16 5:58 pm 8BF18BF4-1199-4C47-9467-1E4C17B824DA 23/12/16 2:57 pm 0695FAFC-DE94-4B7A-9A73-AE525B9D0523 22/12/16 8:02 pm BB6F97C1-2CAE-407F-B307-E0168BD6B186 22/12/16 11:11 am 7CEBF333-AE32-4229-8DB4-31444CB7736C 22/12/16 7:50 am 5AAD89E0-E989-4A27-B2C6-CBEEC5058C1D 21/12/16 8:29 pm 8979DEEF-D6CF-4D7C-B329-A2652BD82152 21/12/16 2:44 pm 9391BEE3-2F15-41C0-9553-22E217979CB9 20/12/16 10:23 pm CE12EF34-67A8-4382-AA0C-088F34151E4B 20/12/16 11:29 am A9FEECE3-BEDB-4F96-917E-59A469372C44 19/12/16 7:40 pm 90196F15-ED9B-4928-8176-F59AFA0B5F56 19/12/16 10:00 am 61676A9B-CE18-4C67-BADB-7341733952D0 18/12/16 12:12 am 26576FB2-736F-4F23-A65B-2EDB7E86BA0E 17/12/16 5:12 pm 49A94F59-51A9-40D5-9EE2-7682BAD9BDC7 17/12/16 11:15 am FAE61E53-1D8E-42E3-8AC8-EFCD8C8817B3 17/12/16 9:37 am 0B669D51-9422-4911-8826-810B571B1240 17/12/16 12:08 am 224EB479-30D2-42DA-93B5-66007E86FD23 16/12/16 11:05 am C56D1D83-189F-483D-92CB-F41B2D10E98A 16/12/16 5:57 am 93ED4F5E-AFB5-477E-8D21-3228F5DE5E29 15/12/16 1:07 pm bp-d01ad560-1db2-4adb-988e-b4af72161215 15/12/16 12:06 pm 638C302A-7C88-4547-AF2B-6B46E4DDD502 15/12/16 8:41 am DCEDF711-93E5-4BCC-80B1-F44D6FA14D26 15/12/16 2:27 am 627EE932-67C4-43FB-BFF4-8D7679419B4D 14/12/16 5:07 pm A4B16FE3-484B-407C-83F8-142275B3A0FB 14/12/16 2:19 pm 0ACC1FD1-8938-493B-B13F-E1AA74E06186 13/12/16 1:40 pm ACE5ADF0-843E-4EA0-B6F4-786AF712E14F 13/12/16 1:40 pm EAFDB16F-E882-4F7F-9C73-32846C5AFDE0 13/12/16 11:39 am 1E2C1433-08C3-4121-84C6-4721D0785775 13/12/16 5:51 am 209C8E36-FB02-40CB-A648-FD876CDB26C2 12/12/16 4:56 pm bp-ac1618f5-237d-4c93-bd96-cd8812161212 12/12/16 12:08 pm 7035BC38-885E-4688-BFC0-AAB613241724 12/12/16 3:33 am E8FEE756-376E-41ED-9D76-F1290983E22D 10/12/16 11:52 am C094E43A-69C2-4F4C-AD02-CB368789F535 10/12/16 12:21 am bp-b50f18f1-8fa1-4aeb-ba06-d96f02161209 9/12/16 11:23 am 9C077A69-03A8-45B4-A0EE-CC5A6AB35AAF 8/12/16 6:40 pm D2A7A6BC-7686-43CF-91E3-CEB35FD9775B 8/12/16 10:30 am BEDEFF67-E677-425E-A93A-C0360034E852 7/12/16 10:23 pm 838746F3-C6F3-4420-A1FF-CEABA3BB13BE 7/12/16 9:37 am 9A2D69BF-0EAA-4AF2-B17B-D3CB7CCFD24D 7/12/16 8:37 am 6CA06322-0124-4423-87FD-2B4263789990 6/12/16 2:23 am AE03976B-F0A6-4F4F-8465-CF9C03321D0F 5/12/16 11:08 pm bp-acf00264-5ec0-46b8-a789-7a5362161205 5/12/16 9:49 pm bp-f8a93ef6-0b83-4151-978b-a4acc2161205 5/12/16 2:28 pm 1A4DE910-717B-489A-B5CC-7ADFCE69857B 5/12/16 9:18 am 3310D34E-C1A1-4631-BE76-9CC88F6DDE1A 4/12/16 4:34 am D3A5351C-65A8-4C16-BEB3-4F42B7621E07 3/12/16 11:07 am 37858051-4678-4978-8A7B-C2DD9589ABD0 2/12/16 10:16 pm 6E51BD80-E363-4539-B2DB-05988D1F86F5 2/12/16 4:02 pm E4686657-2F9F-4792-990D-8F87BCF48A0F 2/12/16 3:30 pm BE855B11-AED7-4BDC-9E78-42A498C48860 2/12/16 7:32 am 6D1F2E69-AF60-48A1-8E12-60670E0300D5 30/11/16 8:55 pm 9BAB9A7F-7A72-4AAD-9275-A181F5889E8B 30/11/16 7:57 am 1B2CF8B3-A4EF-4BF5-9FDE-619CA89C62A7 29/11/16 10:51 am 8CCFDF20-0EC7-4AA4-A34B-434BBFC0F503 29/11/16 4:11 am 1C2403D4-AA39-4F0C-B0B9-50D899ADAFC7 28/11/16 8:02 am bp-6599abf9-3dea-4ed6-9965-4d8102161127 27/11/16 11:59 am 71355FE3-0B83-4B58-921F-D5BEDF4C0CC2 26/11/16 1:54 am bp-af383ee3-aadd-4171-9d51-1bdf62161124 25/11/16 4:54 am

Asked by kenreddy 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

firefox is not responding after win10 resme from sleep

firefox is not responding after win10 resume from sleep, and CPU usage is around 40-45 and never drop, less than 10 tabs were opened. I ended the process and started fir… (read more)

firefox is not responding after win10 resume from sleep, and CPU usage is around 40-45 and never drop, less than 10 tabs were opened. I ended the process and started firefox from the crash, still same tabs but very fast. any solutions?

I am using win 10 pro firefox 54.0

Asked by oldman1881 3 years ago

Last reply by cor-el 2 years ago

  • Archived

"Request timeout" error when uploading photos to Magic Mail server.

I've been using Firefox and the Magic Mail online server for all my email activity for many years with no problems. After recently upgrading to W8.1, I cannot upload pho… (read more)

I've been using Firefox and the Magic Mail online server for all my email activity for many years with no problems. After recently upgrading to W8.1, I cannot upload photos as attachments to emails. The error I get is "Request Timeout...Server timeout waiting for the HTTP request from the client." The tab shows "connecting" with the circle and dot rotating counterclockwise.

I can upload photos to Magic Mail when using Internet Explorer or Chrome on this computer with no problems.

If I restart the computer, I can upload photos to Magic Mail on Firefox for a while, but it quits working after the computer is put to sleep and reawakened.

I've tried deleting cookies associated with Magic Mail, but that didn't help. Neither did closing and restarting the browser.

I'm using Firefox 40.0.3 and Windows 8.1 with all the latest updates.

Asked by winchman 4 years ago

Last reply by winchman 4 years ago

  • Archived

Under recent win10 update slows to crash after sleep/hibernate

As an experienced Firefox user with 1.000.000 license, I feel obliged to note you that on Dell Vostro 15 3000 series Intel i3core running on Win 10 platform, browsers slo… (read more)

As an experienced Firefox user with 1.000.000 license, I feel obliged to note you that on Dell Vostro 15 3000 series Intel i3core running on Win 10 platform, browsers slows to the limit of crashing after waking up from sleep/hibernate mode. No several huge tabs, just gmail account opened. Several times, in fact, on regular basis. Not a big deal for an old chap (52), but ... there is, I suppose, an easy fix.

Tnx for your efforts and achievents,

Yours syd.bgd@gmail.com

Asked by syd.bgd 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I am having difficulty reconnecting to the internet after I arouse my laptop from sleep mode. Is there a helpful solution I have perhaps overlooked?

My browser is Firefox, the OS is Vista, and my connection to the internet is through a Virgin Mobile USB modem (model Huawei E!60E), which is one of three devices that ar… (read more)

My browser is Firefox, the OS is Vista, and my connection to the internet is through a Virgin Mobile USB modem (model Huawei E!60E), which is one of three devices that are plugged into a four port USB hub, the other two devices being my wireless mouse transmitter and a USB memory stick. It works well enough for me, except for the annoying situation posed in my question. After shutting down my computer, on restart Virgin Mobile prompts me rather quickly to connect to the internet. This it then does, and quite swiftly. BUT, if I arouse my PC from sleep mode, not only does it not offer me a prompt (apparently it is not designed to do so, according to Virgin), but also it takes five or six painfully slow attempts to finally make internet connection again which eventually seems to occur as much due to sheer chance as to any identifiable reason. I achieve this by clicking on the connect button of the Virgin prompt screen (which I have to manually activate to appear), and then keep clicking 'connect' and 'cancel' repeatedly until finally success ensues. It would be so much simpler if the condition 'sleep mode' creates with the modem could be avoided, so that I could quickly reconnect again to the internet. The time I save by not shutting down, is more than lost by wasted time trying to reconnect to the internet after 'sleep' I have tried some of the predictable fixes -- namely uninstalling and re-installing Virgin, as well as fiddling around with settings related to "Allowing the computer to turn off this device", but without success. I also note that if I go to 'Computer', the entry that appears for Virgin Mobile describes it as "CD Drive (F:) Virgin Mobile" which, of course, it is not. Would it be possible for some kind person out there to offer me an explanation and some clues as to what best to do? Regards, kevindu

Asked by kevindu 4 years ago

Last reply by finitarry 4 years ago

  • Archived

Video issues with Firefox after resume on Windows 10

Since upgrading to Windows 10 last month, I am now having a problem with Firefox after resuming from sleep on my laptop. If Firefox was already open when the laptop goes … (read more)

Since upgrading to Windows 10 last month, I am now having a problem with Firefox after resuming from sleep on my laptop. If Firefox was already open when the laptop goes into sleep mode, upon resume the Firefox UI (both web sites and the app itself) has display issues, where about half of the display is missing (e.g. text, graphics, menus, etc.). This happens only with Firefox, and not with other apps. I need to exit and restart Firefox to clear the problem. This doesn't always happen... it's probably 50/50. Doesn't seem to matter how many tabs are open in Firefox. Also, length of time in sleep mode doesn't seem to matter.

Laptop is a Toshiba L75D-A7283 with AMD Radeon HD 8330 display.

Thanks in advance for any suggestions. T.O.

Asked by tholl 4 years ago

Last reply by guigs 4 years ago

  • Archived

Mozilla's format is great - but having so many problems- sadly think I may have to switch browsers- Is there currently a technical hitch? wsers

Slooooooowness- practically every time I'm online When Computer is 'sleeping' and I go to re-start. Will not connect to internet. Stalling is driving me crazy - as I can'… (read more)

Slooooooowness- practically every time I'm online When Computer is 'sleeping' and I go to re-start. Will not connect to internet. Stalling is driving me crazy - as I can't get on with what I'm doing. Just installed Chrome - no problems ( except when I try to open Mozilla - then whole computer stalls)

Would like to stay with Mozilla - any guidance appreciated. I have Lenovo 510 idepad (new) Many thanks, Anita

Asked by anniep74 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox quits every time my computer goes into sleep mode, and then I have to restart Firefox every time

I'm a Mac user and recently upgraded my OS and Firefox. But now, every time my computer goes to sleep (I have it set to go into sleep mode after 10 mins), Firefox quits, … (read more)

I'm a Mac user and recently upgraded my OS and Firefox. But now, every time my computer goes to sleep (I have it set to go into sleep mode after 10 mins), Firefox quits, and then I have to restart it from the app/icon. None of my other apps do this. I never used to have this problem of automatically quitting -- I simply woke my computer up and Firefox was where I left off. Is there a way to change this?

Asked by CAprof 2 years ago

Last reply by guigs 2 years ago

  • Archived

Sleep

I have been a user of firefox for many years . BUT lately when I use firefox it will not let my PC (NUC6i5syh) go to sleep I don't want to say this but when I went to an… (read more)

I have been a user of firefox for many years . BUT lately when I use firefox it will not let my PC (NUC6i5syh) go to sleep I don't want to say this but when I went to another browser today to test my theory's it worked and my PC would sleep. Hope you can help me with this problem. Kind regards. Alex.

Asked by Alexmailo 2 years ago

Last reply by mattcamp 2 years ago