Showing questions tagged:

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message. I have another PC with the same Firefox browser homepage and do not hav… (read more)

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message.

I have another PC with the same Firefox browser homepage and do not have the problem.

Help or suggestions appreciated. TU for reading.

Open 5 100

I can’t verify my account because the verification link you sent my me is broken

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh…….. … (read more)

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh……..

Open 4 170

Why can't I sign into my Mozilla account from my Firefox browser?

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozill… (read more)

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozilla directly, I get the same message.

Open 3 100

I can't get VPN to sign me in after new password & new recovery key, the app itself still fails to log me in?

For some reason, I am locked out of signing in to Mozilla VPN. I have twice changed my password & recovery key, & then been returned to the app to login & it… (read more)

For some reason, I am locked out of signing in to Mozilla VPN. I have twice changed my password & recovery key, & then been returned to the app to login & it has failed to do so?

Open 2 70

I cannot log in to my Firefox account.

Hello, I cannot log in to my Firefox account. I have tried entering my email address and password, but I am unable to sign in. I also tried resetting my password, but the… (read more)

Hello,

I cannot log in to my Firefox account. I have tried entering my email address and password, but I am unable to sign in. I also tried resetting my password, but the problem still exists.

Please help me recover access to my account.

Thank you.

Open 2 90

Why do I need Mozilla sign-in to use gmail?

Tell me how to get to my gmail account using the Firefox browser without going through Mozilla. The extra step is irritating, to say the least. And I've been using gmail… (read more)

Tell me how to get to my gmail account using the Firefox browser without going through Mozilla. The extra step is irritating, to say the least. And I've been using gmail for years without Mozilla.

Open 2

i cannot login my account in firefox149.0(windows 64 bit),because when i clicked the login button, there was no response at all!

I uninstalled Firefox and then downloaded the latest version. When I tried to log in, I found that clicking the login button didn't respond, which led to the inability to… (read more)

I uninstalled Firefox and then downloaded the latest version. When I tried to log in, I found that clicking the login button didn't respond, which led to the inability to log in! I logged in successfully using the troubleshooting mode. However, when I used a vpn to access some websites like github (i am a student in china), the login status dropped and I needed to log in again. But at this time, clicking the login button didn't respond. I hope this problem can be fixed. Otherwise, if I can't log in and use the vpn, I will have to try using other browsers. But I really like Fiefox! Thanks!

Open 1 100

I keep getting invalid email.

I would like to sign in my email address [editedfrom public] @gmail.com & I keep getting the notice, invalid email address. They want me to sign in another old emai… (read more)

I would like to sign in my email address [editedfrom public] @gmail.com & I keep getting the notice, invalid email address. They want me to sign in another old email address [edited from public] @sympatico.ca that I don`t use anymore as well as that password for it.

Open 1 100