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Firefox Freezes with Script Error

Firefox keeps freeing/hanging. First you will see the errors that pop up for me. Then the troubleshooting I have done to solve this problem. Script Error: Script: http://… (read more)

Firefox keeps freeing/hanging. First you will see the errors that pop up for me. Then the troubleshooting I have done to solve this problem.

Script Error: Script: http://z-ecx.images-amazon.com/images/G/01/browser-scripts/imageBlock/imageBlock-3190704718._V1_.js:773

Script: http://z-ecx.images-amazon.com/images/G/01/digital/sitb/reader/v4/201411111537/en_US/sitb-library-js._V319867744_.js:34


Script: http://z-ecx.images-amazon.com/images/G/01/browser-scripts/site-wide-js-1.2.6-beacon/site-wide-5809221203._V1_.js:184


For troubleshooting I have tried the following: disable addon's and restart in safe mode (did not help) disable theme and restart in safe mode (did not help) reset firefox (did not help) uninstalled Firefox & removed all traces of browser from my computer (yes even the registry was removed)


after doing the above I still had all my previous settings. I used IE to download a fresh copy and tired again. Still have all my settings, plugin's, tabs, and unremoved cookies and a little history

I am not tech savvy but the script errors made me think of Javascript. I went to about:config and searched for Java when javascript.enabled showed up I disabled and the problem has disappeared.

I know I need this javascript enabled. I cannot do much of anything at my site with is disabled.

Does anyone have any suggestions on how to fix this script hanging problem.

Thanks for any help.

Asked by kybunnies 5 years ago

Answered by FredMcD 5 years ago

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This isn't a question, it's a statement. I have figured out how to cause Firefox to lock up at will.

It has to do with having multiple tabs open and going to a specific web site. If anybody cares (nobody has yet) you can contact me for details. If not, that's OK too, I'm… (read more)

It has to do with having multiple tabs open and going to a specific web site. If anybody cares (nobody has yet) you can contact me for details. If not, that's OK too, I'm switching to Chrome.

Asked by sgpettis 5 years ago

Last reply by John99 5 years ago

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Firefox v34.05 on Desktop (Windows 7) "Not Responding" after "resuming Windows" - takes 2-3 minutes (or more) to be able to click ANYWHERE or do ANYTHING. Why??

BRAND NEW COMPUTER. Asus M32AD, i5m 8GB, 1T, Windows 7 factory-installed. I have current version of FF 34.05. When I come back to my desktop after the screen has gone … (read more)

BRAND NEW COMPUTER. Asus M32AD, i5m 8GB, 1T, Windows 7 factory-installed. I have current version of FF 34.05. When I come back to my desktop after the screen has gone black, and I click the mouse to get that "Resuming Windows" screen, if I have left any FF windows open, the computer is essentially dead in the water for up to several minutes - FF will do nothing: no new windows, no closing old windows, no clicking on a tab, no ability to get a cursor in a field -- and if I try ANYTHING, I get the swirly cursor and "(Not Responding") appears in the title bar. This goes on for no fewer than 2 minutes or so, and as long as 3, 4 or even 5 minutes. It takes longer for the computer to become usable coming out of Resume than it does when I first start the darn thing up. Old threads address this issue on versions of FF as far back as 21, 22, 23, but I haven't seen any that address it in the newest versions of FF. Is it hopeless? (p.s. I'm really not terribly tech savvy, so use small words LOL)

Asked by elprofesor2112 5 years ago

Last reply by guigs 5 years ago

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  • Archived

Keep getting error messages i.e. "Script: resource://gre/modules/commonj…nsion/data/jquery-2.1.0.min.js:4" Tried refreshing, didn't work

For the past several days, I have been getting script error message such as the above. I keep getting Firefox is not responding when I try to change tabs, go on links, go… (read more)

For the past several days, I have been getting script error message such as the above. I keep getting Firefox is not responding when I try to change tabs, go on links, go to other websites, etc. I'm getting p.o.'d and will go back to Internet Explorer if you can't fix this, FIREFOX! My time on the computer is hours longer than normal because of the delays in waiting for firefox to respond and in waiting for the script error message box to keep coming up so I can click to continue. I have refreshed my firefox and have had to update all my extensions and addons and am not interested in doing it again, there has to be some other way since that isn't fixing the problem, either!

Asked by sickofscripterrors 5 years ago

Answered by cor-el 5 years ago

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Launching Firefox is sometimes extremely slow.

Hello. Over the past few months or so, I've been having a problem in which Firefox SOMETIMES (as in certainly not all of the time, and when it happens is pretty random) t… (read more)

Hello. Over the past few months or so, I've been having a problem in which Firefox SOMETIMES (as in certainly not all of the time, and when it happens is pretty random) takes an extremely long time to open once I've closed it. That is, if I already have at least one tab open, opening a new tab is almost instantaneous. But once I close out of all tabs and have to click on the Firefox icon again, sometimes it will say "connecting..." and the little wheel will turn for up to 2 to 3 minutes. But, again, sometimes it will open without a problem. Does anyone have any idea what could be causing this bizarre behavior and what can be done about it? Any ideas would be appreciated. Thank you!

Asked by jsolomon10 5 years ago

Last reply by jsolomon10 5 years ago

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My speed test in firefox is 4.5 mbps chrome runs at 36.5 mbps I hate to use chrome but can't understand why firefox is so slow?

Long time Firefox user 8:00 am worked fine 10:00 am slow to load,speeds down from 22.5 mbps to 3.5-4.3 mbps checked for virus none found. Refreshed firefox no change did… (read more)

Long time Firefox user 8:00 am worked fine 10:00 am slow to load,speeds down from 22.5 mbps to 3.5-4.3 mbps checked for virus none found. Refreshed firefox no change did speed test using chrome 22.7 mbps back to fire fox 3.9-4.1 mbps don't know what to do other start using chrome which I don't like. HELP

Asked by Doc0717 4 years ago

Last reply by cor-el 4 years ago

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  • Archived

Firefox tab hangs

A while back I started having problems with tabs hanging in Firefox. This happens arbitrarily, in any site, without any user input. It may happen with tabs that have been… (read more)

A while back I started having problems with tabs hanging in Firefox. This happens arbitrarily, in any site, without any user input. It may happen with tabs that have been on the background for a long while or with a brand new tab that I just opened. I'm attaching screenshots for a tab (that was) showing Facebook and one for a new tab without any site loaded. Whenever this happens, there will be a "WebContent" process at 100% CPU. The only solution is for me to kill that process.

I'm seeing this in two different computers, work and home. The usage pattern between these two is quite different, although I do have Firefox sync in both of them. I've tried deleting my profile (rm -rf ~/.mozilla/) but that hasn't helped. I've tried using safe mode and couldn't reproduce the error, but since these crashes happen about twice a day it's hard to say for sure. There are no crash reports in about:crashes.

Any tips to troubleshoot this problem?

Asked by NicoBr 1 year ago

Answered by FredMcD 1 year ago

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Delayed responses

FF35.0.1, Win7Pro64sp1. This is a brand new machine that I have built from scratch. All drivers are the newest available from the appropriate manufactures' web sites. F… (read more)

FF35.0.1, Win7Pro64sp1. This is a brand new machine that I have built from scratch. All drivers are the newest available from the appropriate manufactures' web sites. FF is one of the first programs I've installed, and it is acting rather oddly. For example, when I right-click in the browser window, the context menu does not appear until after I move the mouse over the space where it would normally be. Another example... when I check a box or click a radio button in the option window, the check mark or button indication doesn't change until I move the mouse over another field. I haven't installed any extensions, and haven't made any changes outside of the option window, so this is a pretty vanilla setup. All other programs on the machine seem to be working fine. Any ideas?

Asked by wendiwoman2 5 years ago

Answered by wendiwoman2 5 years ago

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After updating, Firefox hangs and doesn't respond upon opening.

After updating Firefox in the most recent update it hangs upon opening. I would try the other fixes for hanging but Firefox is unresponsive and I can't access anything wi… (read more)

After updating Firefox in the most recent update it hangs upon opening. I would try the other fixes for hanging but Firefox is unresponsive and I can't access anything within it to fix it.

Asked by antoinethegreat 5 years ago

Last reply by FredMcD 5 years ago

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Unresponsive firefox. Won't close so I can't uninstall it. Unable to shutdown or restart computer because it will not close and is completely unresponsive. Help

I used to stand by firefox; now I've been forced to use Google Chrome; which is insanely xxxxxx compared to Firefox (That is, when Firefox ISN'T A xxxxxxx UNRESPONSIVE BL… (read more)

I used to stand by firefox; now I've been forced to use Google Chrome; which is insanely xxxxxx compared to Firefox (That is, when Firefox ISN'T A xxxxxxx UNRESPONSIVE BLACKHOLE THAT RUINS MY BRAND NEW COMPUTER).

Thank you

and sorry for the profanity but xxxx mozilla

Asked by sam.salinas 5 years ago

Last reply by FredMcD 5 years ago

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can,t shutdown ff 34.05 on all of my 3 pc's. tried all options. problem remains.

After an update of FF, all of my 3 computers have the same bug. I can't shut down FF. Remains working in the background. The internet is full of the same complaint. Only … (read more)

After an update of FF, all of my 3 computers have the same bug. I can't shut down FF. Remains working in the background. The internet is full of the same complaint. Only way to close ff is through proces elimination. Tried all of the options given by Mozilla and users like remove parent.lock or re-initializing etc. etc. Nothing works. Should reinstall an older version or move to Chrome? Hope some wizzard can let me see the light. Frank Amsterdam

Asked by xerollo 5 years ago

Last reply by FredMcD 5 years ago

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Why does firefox not allow me to click anywhere but the minimize or close out buttons but does not show not responding? this happens at various times.

I can go to say facebook or google or to check my email weather it's on my desktop computer or my laptop and firefox will freeze up. after it does i can't click on anythi… (read more)

I can go to say facebook or google or to check my email weather it's on my desktop computer or my laptop and firefox will freeze up. after it does i can't click on anything and i do not get the not responding message at the top of the screen. my father has the same problem on his computer. all 3 computers are different builds.

Asked by tmbstne284 5 years ago

Last reply by guigs 5 years ago

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Unable to delete and reinstall Firefox. Continues to hang on startup.

I have a Mac running OS X 10.9.5. Firefox began to hang on start up. After going through all the troubleshooting solutions suggested I attempted to delete and reinstall. … (read more)

I have a Mac running OS X 10.9.5. Firefox began to hang on start up. After going through all the troubleshooting solutions suggested I attempted to delete and reinstall. Problem continues. When I checked the Trash basket after deleting Firefox the icon does not appear. The only software loaded around the time of Firefox beginning to hang was perhapss Skype. My laptop running OS X 10 10.10.2 is able to run Firefox fine. It is not enabled for Skype. Could there be issues with Skype?

Asked by ryanVT 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

When I try to start Waterfox, Firefox loads anyway. I have them both and want to use Waterfox when I don't need my Norton Toolbar. How do I make it work?

I suppose I need two profiles, one for Firefox, one for Waterfox. What is the best way to accomplish this without creating a mess. I have installed both, and want to b… (read more)

I suppose I need two profiles, one for Firefox, one for Waterfox. What is the best way to accomplish this without creating a mess. I have installed both, and want to be able to use both, simultaneously if possible.

I did find the article on Using the profile manager to create.... at https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

but it's not enough to move forward confidently. Right now, the default seems to be firefox. attempts to load waterfox load firefox.

Thank you. BTW, I have all my plugins on "Ask first". Incredible change in speed, and no more 'hang's' and crashes.

Asked by Tom 6 years ago

Last reply by Wesley Branton 6 years ago

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Flash animation doesn't display on firefox

I have three flash banners embedded with swfobject in a javascript slider (jquery bxslider plugin). Each banner has three ActionScript ExternalInterfaces: calling resta… (read more)

I have three flash banners embedded with swfobject in a javascript slider (jquery bxslider plugin). Each banner has three ActionScript ExternalInterfaces:

  • calling restartBanner() from JavaScript restarts the animation so that I can restart it whenever the slide is selected
  • calling stopFlash() stops the animation
  • on the last frame of each banner, bannedEnd() is called so that I know when to proceed to the next banner

Everything seems to be working correctly in Safari and Chrome, but in Firefox the last (third) banner doesn't seem to start playing. The weird thing is that even though you can't see the animation (it simply displays the first frame), at some point bannerEnd() is called, so internally the flash animation is working.

At first I thought it's because the container with the banner is not visible and tried modifying the slide's DOM in hope of triggering a re-render and forcing the browser to start the animation (as seen in onSlideAfter method), but that didn't help. I don't have much experience with flash and couldn't find any relevant solutions or similar problems online, so I don't really know where to look.

It's also not the issue of the one particular banner - if you change the order, the problem persists with the last (third) banner.

I isolated the code from the rest of the page and it can be seen here: https://pang.fraktal.ee/~stepan/flash_banner_issue/

As I said, the issue seems to only be with the Firefox browser, so it seemed appropriate to seek help here.

Asked by Stalaryn 5 years ago

Last reply by guigs 5 years ago

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Firefox slow, can't type it right , strange print at top of Firefox page

I been having problems with Firefox not working right it makes it impossible to type, it's very slow , strange dark print at the top of the page resembles Asian language… (read more)

I been having problems with Firefox not working right it makes it impossible to type, it's very slow , strange dark print at the top of the page resembles Asian language i have factory reset my computer i got McAfee security on my computer i am running Windows 7 64 bit laptop , just this morning appears firefox reset itself without me doing it .

Asked by Cybertoothtiger 5 years ago

Last reply by FredMcD 5 years ago

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After watching Netflix for 1 minutes computer screen goes white.

After watching Netflix for a last 30 seconds to a minute my whole computer screen goes white and then restarts itself and asks me to type in my password. After that scree… (read more)

After watching Netflix for a last 30 seconds to a minute my whole computer screen goes white and then restarts itself and asks me to type in my password. After that screen my icon and name are on the screen with a bar below it which looks like its trying to load or update possibly. After this screen my computer goes back to the desktop like normal. This only happens when i use Firefox (38.0.1). I have tried watching Netflix in Safari and it works just fine there. Its weird that this is effecting my whole computer.

Asked by bjennings 5 years ago

Last reply by FredMcD 5 years ago

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Firefox is slowing down tremendously. How do I fix it?

I am currently have trouble with Firefox slowing down, idling and or not able to connect to the page that I am clicking to. I have done virus scans on my computer to make… (read more)

I am currently have trouble with Firefox slowing down, idling and or not able to connect to the page that I am clicking to. I have done virus scans on my computer to make sure that there isn't any Malware or Spyware. What do I need to do in order for Firefox to connect to pages and to run quickly?

Thank you!

Asked by etphonehome 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

I keep getting a "firefox not responding error" when accessing certain websites.

On certain websites I try to access I will get a "firefox not responding error" message. I am able to access these websites on internet explorer and google chrome. I have… (read more)

On certain websites I try to access I will get a "firefox not responding error" message. I am able to access these websites on internet explorer and google chrome. I have tried a variety of possible fixes but nothing has solved the problem. I am eventually able to get on these sites but after waiting a long time. One of these sites is important for me to access quickly. Please help.

Asked by skpaul77 4 years ago

Last reply by LostGod 4 years ago

  • Archived

FF not responding on every computer with Windows 10

ever since I have upgraded to Win10, all the laptops/PCs of my family are unable to run FF properly. on each page the browser stalls freezing the pagemakiog it impossible… (read more)

ever since I have upgraded to Win10, all the laptops/PCs of my family are unable to run FF properly. on each page the browser stalls freezing the pagemakiog it impossible to use. pls help me. the idea of going back to IE depresses me but don't see any other option if things don't start working again thanks

Asked by loukaa 3 years ago

Last reply by FredMcD 3 years ago