Showing questions tagged: Show all questions
  • Solved
  • Archived

why is FireFox 95 opening multiple windows on startup with Windows 10, Roboform, & Norton 360?

why is FireFox 95 opening multiple windows on startup with Windows 10, Roboform, & Norton 360? FireFox is set to open a new tab, not new windows, so I do not know why… (read more)

why is FireFox 95 opening multiple windows on startup with Windows 10, Roboform, & Norton 360? FireFox is set to open a new tab, not new windows, so I do not know why it is doing this? I see lots of people asking this question, but there is no guidance online. What is up? This is causing FireFox to use way too much resources, and slows the computer.

Asked by Howard Steeley 8 months ago

Answered by FredMcD 7 months ago

  • Archived

High CPU usage when watching youtube

I have a Lenovo T460p with 16GB ram, i7 6820HQ cpu and fresh installation of windows. Also dual boot linux mint. When I watch 1080p youtube videos on windows the cpu usag… (read more)

I have a Lenovo T460p with 16GB ram, i7 6820HQ cpu and fresh installation of windows. Also dual boot linux mint. When I watch 1080p youtube videos on windows the cpu usage is very high, between 80 and 100%. If I start in safe mode, cpu usage is around 30%. In linux mint cpu usage is about 25-30%. I've tried to disable every extensions in Firefox but whatever I do the cpu usage is very high. Whats going on?

Asked by Trond 8 months ago

Last reply by uche_uche 7 months ago

  • Archived

one website with scrolling problems

Hello, There is this one website where scrolling with keyboard keys (arrows or PgUp/PgDown) works intermittently. Sometimes it works when I load the page and then it stop… (read more)

Hello,

There is this one website where scrolling with keyboard keys (arrows or PgUp/PgDown) works intermittently. Sometimes it works when I load the page and then it stops (usually when I switch to another tab and then return to it), sometimes it doesn't work from the start. I went through the usual diagnostics (safe mode, new profile etc.) and even though sometimes they seemed to help at the beginning, the problem always returned. I kind of gave up on it, since the time consumed by me trying to find a solution is disproportionate to the minor annoyance it causes, but it still mystifies me. FWIW, it's a blog with a very long Disqus comment section (the latest post has nearly 1,500 comments). Maybe the problem has a very simple solution which I've just failed to find?

(see the System Details for the troubleshooting information - c)

Asked by mmoni 8 months ago

Last reply by mmoni 7 months ago

  • Archived

Firefox 95.x Crashes Immediately in Google Street View, Facebook 3D Photos

Greetings, For a few months I've been experiencing consistent crashing in Firefox 95.x versions. At first the crashing happened "randomly" while browsing Facebook, but I … (read more)

Greetings,

For a few months I've been experiencing consistent crashing in Firefox 95.x versions. At first the crashing happened "randomly" while browsing Facebook, but I eventually identified a pattern and learned that the crashes would happen when a Facebook 3D photo attempted to render in the feed.

Since then, I'm able to consistently reproduce the same crashing issue by opening Google Maps and launching street view. The crash happens immediately when street view attempts to load (unsuccessfully). This happens even with all plugins disabled.

Unfortunately I've had to failover to Google Chrome due to the stability issues in Firefox, though I would like to return to Firefox if this issue can be resolved. The issue does not present itself in other browsers.

I'm currently on Firefox v95.0.1 64-bit on MacOS Catalina 10.15.7, and my GPU is an integrated Intel HD Graphics 4000 1536 MB with a dedicated NVIDIA GeForce GT 650M.

Thanks for your support.

Asked by djbowen08 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox won't load anythinh

Today I booted up my PC, went to firefox and it won't load anything, searchbar just won't work at all, any tabs such as about: don't work and i can't even go to the setti… (read more)

Today I booted up my PC, went to firefox and it won't load anything, searchbar just won't work at all, any tabs such as about: don't work and i can't even go to the settings: clicking it simply closes menu bar and does nothing, already tried a fresh install but it didn't worked.

Asked by wojtekfilipowicz7 8 months ago

Last reply by FredMcD 8 months ago

  • Solved
  • Archived

Continuous crashing even at secure mode

Hi, I have continuous crashing, much less at secure mode. Following some of the report numbers: bp-56cf2ed0-bfb1-4bef-b0a0-52fdb0211222 bp-0ab23b28-eef5-41c2-b637-96b0f02… (read more)

Hi,

I have continuous crashing, much less at secure mode. Following some of the report numbers:

bp-56cf2ed0-bfb1-4bef-b0a0-52fdb0211222 bp-0ab23b28-eef5-41c2-b637-96b0f0211222 bp-d3a497b9-7088-409f-9a50-62e6e0211222 bp-1238da67-d120-4c04-9326-c46580211222 bp-a2292ef9-ca66-4781-9d4d-8b26d0211222 bp-7a3054f3-7513-4a2e-920e-5839b0211222 bp-3c425efa-43d0-4dad-b699-6689b0211220 bp-604c8843-90d8-4843-9197-d7be80211214 bp-986707d3-c48a-47a8-8c2c-734680211212 bp-45fd3ce2-ce20-428c-86b0-001d60211209 bp-e9625139-dc5f-41a2-a34c-6cd1f0211209 bp-919358bb-a92d-40fc-8372-2ca7e0211209 bp-02e426f0-832a-430c-8861-af4600211209 bp-3d32891c-8c06-4401-bc08-4ee7b0211209 bp-5c4555f7-53a6-4fe2-864e-579460211209 bp-9eeff07d-8870-4953-8ed8-809df0211208 bp-4d32abab-3f44-4fdd-9bf9-724110211129 bp-4919b96a-c4a2-4156-b228-de5930211129 bp-2d74969c-cff9-4bd4-95e4-502b30211127

I 'll appreciate a lot your kind help.

Thanks in advance

Best wishes in Christmas time,

Fraulf

Asked by fraulf 7 months ago

Answered by FredMcD 7 months ago

  • Solved
  • Archived

Weird white thing in the edges

there is a weird white overlay in the edges of firefox. try looking at the edges of the screenshot. sorry if it`s a terrible screenshot and terrible english using firefox… (read more)

there is a weird white overlay in the edges of firefox. try looking at the edges of the screenshot. sorry if it`s a terrible screenshot and terrible english using firefox 95.0.1 (this error started now) and windows 10 21h2. i`ve deleted my entire firefox profile from file explorer and reinstalled it. maybe is it that but this error started before that.

Asked by MatrixFox15 8 months ago

Answered by MatrixFox15 8 months ago

  • Archived

Size of Icons of the extensions, buttons, etc on the toolbar is impossibly small.

Linux distribution: Ubuntu 20.04 LTS Firefox version: latest I really, really need something to increase the size of all the icons in the toolbar. The size of the text is… (read more)

Linux distribution: Ubuntu 20.04 LTS Firefox version: latest

I really, really need something to increase the size of all the icons in the toolbar. The size of the text is fine, but surprisingly the size of the icons is ridiculously small.

https://support.mozilla.org/en-US/questions/1260063

This thread does not help me, because for some reason the value '1.5' decreases the size, and the value '2' makes no difference at all.

A happy new year to everybody.

Asked by anmol 7 months ago

Last reply by MichaelJonas 6 months ago

  • Archived

When typing characters are missed/skipped

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter i… (read more)

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter if i am typing slowly or quickly, and it happens in an incognito browser window too. I am certain that key-presses are being sent, they are just not reflected reliably in the browser. There are more than enough resources available for firefox.

Asked by juanathan 7 months ago

Last reply by FredMcD 6 months ago

  • Archived

Website database fails since most recent Firefox update

Hi Folks, I just tried to search an archive website, www.nwhs.org, the website for the Norfolk & Western Railroad Historical Society. I can get as far as drilling do… (read more)

Hi Folks, I just tried to search an archive website, www.nwhs.org, the website for the Norfolk & Western Railroad Historical Society. I can get as far as drilling down to a specific class of equipment such as a freight car, and it gets as far as saying 'XX documents found for xxxx' and 'loading'. At this point, it should load a list of available drawings, with thumbnails of any that have been digitised. I have used this website many times and it has worked just fine. Now, following a recent Firefox update, it doesn't load the list with thumbnails, instead it jumps to saying 'of 0 documents' and nothing else happens, just blank window where the list & thumbnails should be.

I have rebooted my computer, checked to see if another programme was interfering somehow....nothing changed. As a last resort, I fired up MS edge and oh, look! The nwhs website works just fine....

I'm not a programmer, but the evidence suggests this is a Firefox issue. How do we push the 'undo' button on that darned update because it looks like the most recent one might be a bit of a screw-up....somebody, anybody, do it quick, before I get too cosy with Edge!

Asked by paul417 8 months ago

Last reply by FredMcD 8 months ago

  • Solved
  • Archived

Firefox seemed to "sync" the DisableAppUpdate policy from a Windows public comp to my Linux personal comp. I don't want that.

I normally use Firefox desktop on my Linux computer. Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/sync… (read more)

I normally use Firefox desktop on my Linux computer.

Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/synced into my Firefox account on this Win computer. I noticed that in the Firefox Portable Windows “about:preferences” page, it says “Your browser is being managed by your organization”, which links to about:policies. In that “about:policies” page, it shows this https://i.imgur.com/JmD8nXg.png Policy Name: DisableAppUpdate Policy Value: true. Now I’m back on my Linux desktop computer and it also has this “managed by your organization” message in “about:preferences” and the same “about:policies” stuff. In other words, it appears that this policy was copied from the Windows public computer to my personal Linux computer. I don’t want that.

How can I undo this? And how can I block this sort of policy syncing?

Asked by Mozilla cheese 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Archived

Firefox doesn't load pages or open anything

Basically, firefox only opens new tabs. If you click on anything in the side menu, nothing happens. Of course, I tried reinstalling the program. I also tried clearing ca… (read more)

Basically, firefox only opens new tabs. If you click on anything in the side menu, nothing happens. Of course, I tried reinstalling the program. I also tried clearing cache, refershing firefox as it was suggested in help pages. I also tried starting firefox in troubleshooting mode but it crashed and won't open in that mode. Although it opens in normal mode.

  • Other browsers (Chrome and Opera) are working well.

Crash ID: bp-ea57ccf0-5b49-4e3a-8921-d8b160211217

Asked by taha.abdelkhaleq 8 months ago

Last reply by FredMcD 7 months ago

  • Solved
  • Archived

Tab history constantly overwritten when following a link on page

Whenever I search something and follow a link, or if I'm on a page and click a link to another site or page, the history in the tab gets overwritten. I've only noticed it… (read more)

Whenever I search something and follow a link, or if I'm on a page and click a link to another site or page, the history in the tab gets overwritten.

I've only noticed it this month and if I'm looking for something quickly its extremely frustrating having to re search with the same parameters over and over or remember to open every search in its own tab.

I've had a hard time searching this issue, I don't know if my terminology is right or if it's just a very niche issue I'm having.

Any help would be EXTREMELY appreciated.

Asked by Aemun 8 months ago

Answered by Aemun 8 months ago

  • Archived

reader view and audio

on some web pages reader view shows w'out the read out loud function ... how to get full audio on please ? also , on other web pages reader does not appear at all on top … (read more)

on some web pages reader view shows w'out the read out loud function ... how to get full audio on please ?

also , on other web pages reader does not appear at all on top screen menu ... fix ? i use win 10 and latest firefox version.

thanks, edward.

Asked by calgar 8 months ago

Last reply by cor-el 7 months ago

  • Archived

Firefox 95.0.1 seemingly crashing Mac (Big Sur 11.6) computer?

Writing this feels a little like having a time bomb open as I'm using the Firefox browser. Of course, I’m not *certain* it’s Firefox causing the crashes, but it seems lik… (read more)

Writing this feels a little like having a time bomb open as I'm using the Firefox browser. Of course, I’m not *certain* it’s Firefox causing the crashes, but it seems like it.

Using Firefox > seemingly on click (no specific type of object that I’ve discerned) but once in a while just if I have the browser open in the background > computer freezers > fans whir at max for about a second > computer crashes & automatically restarts

This happened once before. I’m assuming by the version number that it might be due to a new update. Before, I put up with it for a couple days then it went away on its own. This was months ago but fewer than 6 months. My computer is in good condition (no falls or rough treatment, it’s a 2019, the hard drive isn’t anywhere near full, etc) so it really SHOULDN’T be something failing, but the sequence of events is so weird.

Anyone else experiencing this on 95.0.1? Has anyone else experienced this before? Already tried a fresh install. Going to see if I can revert to 94.something to test my theory that it is Firefox… and save me from having to use some other browser. I have a text file of the crash output that gets sent to Apple but I do not see a good way to attach it here.

Asked by spacekidariel 8 months ago

Last reply by spacekidariel 8 months ago

  • Solved
  • Archived

Google docs add-ons not working on Firefox

I am using Firefox 95.0.1 on Ubuntu 20.04. When I want to use an add-on in google docs, I see this error screen in Firefox. Opening the add-on in a separate window does n… (read more)

I am using Firefox 95.0.1 on Ubuntu 20.04. When I want to use an add-on in google docs, I see this error screen in Firefox. Opening the add-on in a separate window does not work either and even if it did, it would be off the purpose of a google doc add-on. How can I solve this problem?

Asked by Arman 7 months ago

Answered by Arman 7 months ago

The new update removed lines between the tabs. How do I get them back?

Same as question 1337885, which was marked "solved", despite never being solved. (Solved for a few months is not solved!) Does every user seriously have to go through the… (read more)

Same as question 1337885, which was marked "solved", despite never being solved. (Solved for a few months is not solved!)

Does every user seriously have to go through the rigmarole of manually editing a CSS file in order to have a usable UI? (as per https://ourtechroom.com/tech/get-back-old-tab-design-firefox/, for example)

Asked by craig83 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

  • Archived

connecting ledger to firefox

When I try to add my ledger to my metamask on firefox, the site it gives me for github is https://metamask.io but when I go to that site it give a 404 error. your system … (read more)

When I try to add my ledger to my metamask on firefox, the site it gives me for github is https://metamask.io but when I go to that site it give a 404 error. your system will not allow me to upload the screenshots

Asked by leorebel5 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Default Display language

using firefox 95.0.1, 64 bit, on LInuxMint 20.2 I am in Israel, when I use google search, the result of the search opens in Hebrew display language. The only way I h… (read more)

using firefox 95.0.1, 64 bit, on LInuxMint 20.2 I am in Israel, when I use google search, the result of the search opens in Hebrew display language. The only way I have found to fix this, to display in English, is to change my IP address to an English speaking country, e.g. the USA.

another browser, for example Brave based on Chrome, it always opens a google search result in English.

Please fix this ASAP

Thank you

Asked by danost 8 months ago

Last reply by danost 8 months ago

  • Solved
  • Archived

Firefox 95 no longer changes focus in Ubuntu

Recently started that Firefox 95 no longer changes focus in Ubuntu 20.4 when mouse click is applied. Another Firefox window can be selected through taskbar mouseover on t… (read more)

Recently started that Firefox 95 no longer changes focus in Ubuntu 20.4 when mouse click is applied. Another Firefox window can be selected through taskbar mouseover on the logo or by minimizing one Firefox window to get to another Firefox window. A simple mouseover, no click, changes focus from Firefox to a window from another application and back to Firefox. This too is a new behavior. But, neither mouseover nor mouse click will change focus to another Firefox window.

Asked by Bulbman 7 months ago

Answered by Bulbman 7 months ago