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  • Archived

Lost multiple firefox windows, and tabs, after doing REFRESH, and after CRASH. Is my profile, sessionstore gone?

Firefox was hanging up. I got frustrated and I ended the session using task manager. On restart my windows came back, but the tabs were missing the page information. I en… (read more)

Firefox was hanging up. I got frustrated and I ended the session using task manager. On restart my windows came back, but the tabs were missing the page information. I ended the firefox session again, and did a restart of windows for good measure, hoping to get everything restored.

Then, when windows restarted, I restarted firefox, and I was presented two options - SAFE MODE, or REFRESH. I did SAFE MODE. Things looked ok, so I ended that session, and tried restarting again, hoping to restart normally, without SAFE MODE on. I got the same two options again - SAFE MODE or REFRESH. So, I thought REFRESH would get me back to my prior session. Nope. That reloaded a bunch of things, like bookmarks, etc. and gave me a new session.

So, I looked under the three line menu. No ability to RESTORE PREVIOUS SESSION!

I also looked in my profile as found in ABOUT:SUPPORT - PROFILE FOLDER, and in my SESSIONSTORE-BACKUPS folder in my profile folder my RECOVERY.baklz4, and my RECOVERY.jsonlz4 have todays date as DATE MODIFIED, but only are 33kb each - way to small for the hundreds of tabs I had open in multiple windows - I believe.

So, do I have any other recovery session folders available that I might be able to use?

Asked by mnalep 1 year ago

Last reply by AMAN ARYAN 1 year ago

  • Archived

Recover Firefox password without losing bookmarks and saved logins

I've been using Firefox to store logins and passwords and manage bookmarks on one computer for 10 years+. I always just opened a browser, clicked "tools" then went to my … (read more)

I've been using Firefox to store logins and passwords and manage bookmarks on one computer for 10 years+. I always just opened a browser, clicked "tools" then went to my saved passwords. Today I got a new computer and wanted to sync with my Firefox from the old computer. The old computer is asking for a Firefox password, which I don't have (I've tried everything I can think of but I set it 10 years ago). I searched for help online and tried setting a "Master Password." Now, despite entering the EXACT password I selected, it is saying it's wrong and I'm locked out of all of my saved logins on the original computer as well.

I have a secondary email but nothing seems to generate a recovery email (yes, I am stupid and didn't enable recovery key and now I cannot do it because I don't have the password). Is there any way for me to get back into my saved logins? I am using the old computer to work from home and cannot complete any work now. The company sent me a brand new laptop, but all of my logins and passwords are on the old computer tha now wants a master password.

Asked by rl.witter 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Hide tab bar with one tab Firefox 76

My hide tab bar with one tab code has broken with 76. The tabs themselves remain collapsed, but the bar remains. Here's my userChrome file: /* Modify to change window … (read more)

My hide tab bar with one tab code has broken with 76. The tabs themselves remain collapsed, but the bar remains. Here's my userChrome file:

/* Modify to change window drag space width */
:root[tabsintitlebar="true"] #nav-bar{ --window-drag-space-width: 24px }

.titlebar-buttonbox-container{
  position: fixed;
  display:block !important;
  top:0;
  right:0;
  height: 40px;
}
#toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }

:root[sidemode="maximized"] > #navigator-toolbox{ padding-top: 8px !important; }
:root[sizemode="maximized"] .titlebar-buttonbox-container{ top: 8px }

:root[uidensity="compact"] .titlebar-buttonbox-container{ height: 32px }
.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 100%; }
#titlebar{
 -moz-box-ordinal-group: 2;
  -moz-appearance: none !important;
}
:root[tabsintitlebar="true"] #nav-bar{
  padding-right: calc(138px + var(--window-drag-space-width,0px));
  padding-left: var(--window-drag-space-width,0px)
}
.titlebar-placeholder,
#TabsToolbar .titlebar-spacer{ display: none; }
/* Also hide the toolbox bottom border which isn't at bottom with this setup */
#navigator-toolbox::after{ display: none !important; }

/* Menubar on top patch - use with Fx65_tabs_on_bottom.css */
/* Only really useful if menubar is ALWAYS visible */

#navigator-toolbox{ margin-top: 22px }
#toolbar-menubar{
  position: fixed;
  display:block !important;
  top: 0px;
  height: 22px;
  margin-top:1px;
  width: 100%;
  overflow: hidden;
}

#toolbar-menubar .titlebar-buttonbox-container{ height: 22px; }
#toolbar-menubar .titlebar-button{ padding: 2px 17px !important;  }

/* This will allow you to MAYBE put some items to the menubar */
#toolbar-menubar > *{ float: left }
#toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* Makes tabs toolbar items zero-height initially and sets enlarge them to fill up space equal to tab-min-height set on tabs */
/* Firefox 65+ only */
/* !!USER!! -  REMOVE ALL BUTTONS you can from the tabs toolbar */

/* Configurable window drag space  */
:root[sizemode="normal"] #nav-bar{ --window-drag-space-width: 20px }

#titlebar{ -moz-appearance: none !important; }
#tabbrowser-tabs, #tabbrowser-tabs > .tabbrowser-arrowscrollbox{ min-height: 0 !important; }
:root:not([customizing]) #tabbrowser-tabs .tabs-newtab-button,
:root:not([customizing]) #TabsToolbar .titlebar-button{
  -moz-appearance: none !important;
  height: 0px;
  padding-top: 0px !important;
  padding-bottom: 0px !important;
  -moz-box-align: stretch;
  margin: 0 !important;
}
#tabbrowser-tabs .tabbrowser-tab{ height: var(--tab-min-height) }
#tabbrowser-tabs .tabbrowser-tab[first-visible-tab="true"][last-visible-tab="true"]{
  visibility: collapse !important;
}

/* Button re-styling */
#tabbrowser-tabs .tabs-newtab-button:hover{ background-color: var(--toolbarbutton-hover-background) }
#tabbrowser-tabs .tabs-newtab-button > .toolbarbutton-icon{
  padding: 0 !important;
  transform: scale(0.6);
  background-color: transparent !important;
}
/* Extra top padding  in maximized window */
:root[sizemode="maximized"] > #navigator-toolbox{ padding-top:7px !important; }
/* Fix window controls not being clickable */
#toolbar-menubar:hover{
  min-height: calc(var(--tab-min-height) + var(--space-above-tabbar) - 1px) !important;
  height: calc(var(--tab-min-height) + var(--space-above-tabbar) - 1px) !important;
  -moz-appearance: initial !important;
}
#nav-bar{ padding: 0 var(--window-drag-space-width,0px) }

/* Hide blue stripe on active tab */
.tab-line[selected="true"] {
  opacity: 0 !important;
}

 #toolbar-menubar, #menubar-items, #main-menubar {
 background-color: #F8F8FB !important;
 background-image: none !important;
}
 #TabsToolbar, #menubar-items, #main-menubar {
 background-color: #F8F8FB !important;
 background-image: none !important;
}

/* Change Color of Active tab */

/* Change Color of Normal Tabs */
tab:not([selected=”true”]) 
{
	background-color: rgb(240,240,245) !important;
	color: black !important;
}

/* Hide solo tab */
#tabbrowser-tabs tab[first-visible-tab="true"][last-visible-tab="true"] {
  visibility: collapse;
}
/* Hide New Tab Button immediately next to solo tab */
#tabbrowser-tabs tab[first-visible-tab="true"][last-visible-tab="true"] + toolbarbutton {
  visibility: collapse;
}

Any help is appreciated.

Asked by Leafsdude 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox

Since reinstalling Windows, I can no longer change my bookmarks in the order I want. Every time I try to put the bookmarks in order, the links jump back to a different po… (read more)

Since reinstalling Windows, I can no longer change my bookmarks in the order I want. Every time I try to put the bookmarks in order, the links jump back to a different position. However, not in an alphabetical order, but according to my own rules, completely confused. So I have to look for everything now. What can trigger something like that?

Asked by bevalde 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Can't activate two-step-authentication

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication… (read more)

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication required"; so it tells me I have to enable two-step-authentication before I can enable two-step-authentication?

Asked by Anthesnatidis 1 year ago

Last reply by cor-el 1 year ago

  • Archived

HTML forms

As of yesterday my forms with HTML are not working properly. It is not carrying the hidden ! parameter. No problem with chrome. If i display the parameter there is nothin… (read more)

As of yesterday my forms with HTML are not working properly. It is not carrying the hidden ! parameter. No problem with chrome. If i display the parameter there is nothing there. HELP! thank you

Asked by margaretmbreen 2 years ago

Last reply by cor-el 2 years ago

  • Archived

YouTube studio features do not work

YouTube studio features; adding subtitles and blurring does not work in firefox. While uploading subtitles, I select the subtitle from the computer, but when I say uploa… (read more)

YouTube studio features; adding subtitles and blurring does not work in firefox. While uploading subtitles, I select the subtitle from the computer, but when I say upload, it does not. The same screen remains. The problem with blurring is that the selection tool does not appear when the blurring screen is opened. These features work in chrome

Asked by b166er 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why does Firefox open older windows instead of recently closed one?

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and w… (read more)

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and while navigating in the second window I mistakenly close the main. As one does, I hit Open recently closed window. Guess what? Firefox opens a window from yesterday and a few more empty ones, but not the one I just closed. Can someone help me with this?

Asked by GrammarNazi238 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Firefox shows blank pages

Hey there, i recently upgraded from a mid-2010 macbook pro to a mid-2017 one, migrating all my data from a time machine backup. everything seemed to work seamlessly, but … (read more)

Hey there,

i recently upgraded from a mid-2010 macbook pro to a mid-2017 one, migrating all my data from a time machine backup. everything seemed to work seamlessly, but then i figured out that firefox doesn't show some pages, for example the video-streaming platform "chili", instead only blank pages show up. i already tried safe, which doesn't help. when i try to delete all my history and empty the cashe etc. firefox crashes continuously.

i figured out two things so far: first i changed my macbook user account and tried the same website in firefox on my guest account. here it worked. then i went back to my normal admin account, i deleted my firefox profiles folder and reinstalled firefox. now it also worked here. unfortunately this would make me lose all my settings and data, which i don't want, so i put a backup of my old profiles folder back in place to keep all my stuff, but the blank pages error remains.

if anyone could help me, i'd be super grateful!

thanks so much :) Miro

Asked by miroschnee 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

All webpages continue scrolling after I've taken my fingers off the touchpad

I've just switched to Firefox as Chrome keeps lagging. I'm running Fedora 31 and the latest version of Firefox 76.0.1. When I use the 2 fingered scrolling and take my fin… (read more)

I've just switched to Firefox as Chrome keeps lagging. I'm running Fedora 31 and the latest version of Firefox 76.0.1.

When I use the 2 fingered scrolling and take my fingers off the touchpad, the page keeps scrolling until it slowly slows down and eventually stops or hits the end of the page. It doesn't then stop when I place my fingers back on the touchpad, so it just carries on regardless to another part of the page. It's ludicrous as it just goes past whatever I'm trying to look at! If I keep my fingers on the touchpad it stays put but as soon as I take them off, it's off on it's jollies again.

Is there anyway to disable this? I've unchecked smooth scrolling and autoscrolling. I've never had Firefox behave like this before on any Linux distro.

Asked by firefox739 1 year ago

Last reply by AKASH kUMAR 1 year ago

  • Archived

Not displaying £ symbol correctly (v76/v77)

Hi all, I found an issue when displaying the £ symbol in Firefox. I'm using the below stylesheet that adds content with £ on a particular cell. td:last-child::before {con… (read more)

Hi all,

I found an issue when displaying the £ symbol in Firefox.

I'm using the below stylesheet that adds content with £ on a particular cell.

td:last-child::before {content: "£" ;}

I tested this with Chrome, IE 11, new Edge and also on multiple computers and always works fine on the other browsers but never on Firefox v76 and v77.

If I open the page source in FF it shows the incorrect symbol, same if I inspect the code but if I change it live, it displays fine. I also ruled out the font.


Image attached showing FF and Chrome below.

Thanks for your great work guys :)

Cheers


The same sample code I used to test:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"  "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>

<title>Test</title>
<style>

BODY{background-color:#FFFFFF;font-family: "Franklin Gothic", "Courier New", Courier, monospace;}
TABLE{border-width: 1px;border-style: solid;border-color: black;border-collapse: collapse;table-layout: auto;width:600px}
TH{border-width: 1px;padding: 3px;border-style: solid;border-color: black;color: white;background-color:#4E8435;font-size: 15px;font-family: "Lucida Sans Unicode";}
TD{border-width: 1px;padding: 3px;border-style: solid;border-color: black;font-size: 14px;}
td:last-child::before {content: "£" ;}
tr:nth-child(odd) { background-color:#d3d3d3;} 
tr:nth-child(even) { background-color:white;}
H1{margin-bottom:1px;color:#4E8435;font-family: "Lucida Sans Unicode";font-size: 50px;font-weight: 700;text-decoration: none;text-transform: capitalize;}
H2{margin-top:1px;font-family: "Lucida Sans Unicode";font-size: 15px;text-decoration: none;text-transform: capitalize;}
H3{margin-bottom:1px;color:#3B5566;font-family: "Lucida Sans Unicode";font-size: 25px;text-decoration: none;font-variant: none;text-transform: capitalize;}
</style>

</head><body>
<table> <colgroup><col/><col/><col/></colgroup> <tr><th>Header 1</th><th>Header 2</th><th>Header 3</th></tr> <tr><td>Description</td><td>158</td><td>690.35</td></tr> </table></p>
<table>
</table>
</body></html>

Asked by settleman 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Lockwise says I have 158 saved logins, but when I select "Logins and Passwords" nothing shows up

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acro… (read more)

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acrobatics with key3 and key4 files, I have disabled my anti-virus software. To no avail.

This morning, I was forced to log back in to my Firefox Browser "due to security reasons" and when I did all of my logins and passwords were gone. if I go to about:protections and scroll to the bottom of the page, Firefox Lockwise tells me that I have 158 passwords saved securely. But if I go to Logins & Passwords, there are only the 5 passwords that I have saved today since the issue began.

I NEED HELP!!!!!

Asked by tjwilson1987 2 years ago

Last reply by cor-el 1 year ago

  • Archived

I do not understand a browser that is so "safe" i can not use it to access common sites!!

Okay, so i visit one of the German language news sites that i visit very frequently, but today i get this: https://www.bild.de/wa/ll/bild-de/privater-modus-unangemeldet-5… (read more)

Okay, so i visit one of the German language news sites that i visit very frequently, but today i get this: https://www.bild.de/wa/ll/bild-de/privater-modus-unangemeldet-54578900.bild.html Even if i do what they suggest, open a new browser window so that it is no longer in private browsing modes, or if i untick that privacy protection shield at the very left end of the search bar - the dam site does not change to give me the actual contents. I also tried via login to the site, login works - but site still tells me i am in private browsing - but i am NOT. So, what can be done about this (oh, i also added this sites URL into the exceptions list - but, in the window for Exceptions for enhanced tracking protection i can not add anything, why not?? (it just says You’ve turned off protections on these websites) no sites listed no possibility to enter a site).

That is a lot of unwanted hassles i need to resolve this .a.s.a.p. Thanks for help Oh, no plugins that block ads either, i only see the H264 video codec, Flash and a "Widevine Content Decryption module from Google as active plugins.

Asked by rmworldwide 1 year ago

Last reply by Pallavi kumari 1 year ago

  • Archived

Site Information Panel blocked by lots of icons (globe icons, success/error icons)

I can't view any of the site information panel since it is all blocked by a bunch of icons. Attached are some screenshots of the problem. Has anyone seen this problem bef… (read more)

I can't view any of the site information panel since it is all blocked by a bunch of icons. Attached are some screenshots of the problem. Has anyone seen this problem before? How do I fix this?

Asked by adam_antite 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Youtube Age Restricted Content

Since the latest update (76.01), Firefox will no longer played age restricted content on Youtube. It prompts with the Age Restricted warning and asks if you wish to proce… (read more)

Since the latest update (76.01), Firefox will no longer played age restricted content on Youtube. It prompts with the Age Restricted warning and asks if you wish to proceed. I click in the affirmative and it's adds a verified=1 argument to the link and attempts to proceed to the video. But then it pops up the denied because the video is age restricted error. I have double checked and don't have any age restrictions options selected (either in Firefox, Youtube or Google settings). I am over 50, so none of those 3 sites would be popping it up because it thinks I'm under age. All age restricted videos played perfectly fine before this latest update. I have cleared all cookes and cache, signed out and back in to Youtube and Google accounts and nothing helps. I can copy the exact link into Chrome and the video plays fine as normal. I have disabled all add-ons and used safe browsing with no success in viewing such videos.

Asked by Zepherus 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why is Firefox not showing youtube thumbnails?

I'm on 76.0.1 and Firefox for some reason stopped showing youtube thumbnails. Other browsers show them perfectly fine but since Firefox is my main browser I would appreci… (read more)

I'm on 76.0.1 and Firefox for some reason stopped showing youtube thumbnails. Other browsers show them perfectly fine but since Firefox is my main browser I would appreciate some help with this problem. Exactly this issue: https://support.mozilla.org/en-US/questions/1271112 As soon as I delete the site-specific configuration data, from the History option on bar menu, the thumbnails come back inmediately, no reload needed. But when reload the tab, or open a new one, the thumbnails dissapear again. Thanks in advance for the help.

Asked by ogalati 1 year ago

Last reply by Shashank Shekhar 1 year ago