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  • Archived

Filename of a download-pdf is scambled into 8 characters

Hello to all, I work with Firefox 75.0 (64-bits) and I keep it always updated. My telecomprovider offers me regularly the invoice in pdf-format. When I download it, the f… (read more)

Hello to all, I work with Firefox 75.0 (64-bits) and I keep it always updated. My telecomprovider offers me regularly the invoice in pdf-format. When I download it, the filename is changed into 8 characters, not being a sensible or readable name (ie "7fH5Rsd3.pdf"). When I asked the the provider to change this, it was clear it already is. Other customers working with IE or Chrome etc. don't have this problem. It was suggested this could be Firefox itself. The strange thing is this happens only with this provider and apparantly only with me. Everywhere else pdf's or any other file downloads just fine with their respective names. So, what could be the cause? One obscure setting in Firefox? Or should I look elsewhere? BTW: this is happening with all previous versions of Firefox, but I don't know when it started.

Asked by Lis20 2 years ago

Last reply by cor-el 1 year ago

  • Archived

I can't load youtube in firefox

When I open youtube, there´s nothing wrong. But when I sign in with my account, the page stops working. It only happens with firefox, chrome an edge doesn't do that. … (read more)

When I open youtube, there´s nothing wrong. But when I sign in with my account, the page stops working. It only happens with firefox, chrome an edge doesn't do that.

Asked by lorenpan12 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

MS Edge took away part of my Firefox programs and data.

I had to use Edge this afternoon to open my Brother printer/etc. I was in a hurry to scan something. Now it appears that MS Edge has taken some data and the Brother prog… (read more)

I had to use Edge this afternoon to open my Brother printer/etc. I was in a hurry to scan something. Now it appears that MS Edge has taken some data and the Brother program out of Firefox. Help please! Thank you.

Asked by Marcia Mills Hatman 2 years ago

Last reply by dsar3557 1 year ago

  • Archived

Twitter on Firefox missing functions

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:… (read more)

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:

  • I am unable to like or retweet anything, and cannot follow any accounts. Attempting to do so resets them if I refresh or click off the tab.
  • Notifications do not go away even when I view them
  • Any tweets I have cannot be deleted
  • Any info on my profile cannot be changed
  • I cannot log out

I've tried multiple ways to fix this, including clearing my cache, running in Safe Mode, and removing my saved login. None of these have worked, unfortunately. I've reached out to Twitter Support, but soon realized I wouldn't hear back about specific problems at all. Is there anything I can do to fix this problem?

Asked by mcpherson.angus 2 years ago

Last reply by Kiki 1 year ago

  • Archived

Why is FF so set against accessibility?

For the last at least 25 releases, FF has gotten continually more hostile to someone like me who is visually impaired. I had read that FF was going to stop using the hamb… (read more)

For the last at least 25 releases, FF has gotten continually more hostile to someone like me who is visually impaired. I had read that FF was going to stop using the hamburger for menus because screen readers couldn't process it. That has not happened. Hamburgers, paper airplanes, icons instead of text, triple dots, and selector switches to turn settings on and off are all anti-accessibility. I don't like any of those features anyway. What is wrong with words like, "Menu," "Submit," or "Send"? This has been getting worse and worse over time. I don't know if the developers for FF are simply oblivious to the problems that they are causing or if they know but don't care. Gmail is worse but it seems like FF is following Google. What a horrible thing to do for accessibility, among other things. At least, though, Gmail on my phone can use the pinch technique to make the text larger. Firefox on my Android phone will not allow that. I cannot enlarge text in any window in the native FF phone app. This anti-accessibility is to pervasive it seems deliberate. Why is this being done????

Asked by drduncan 2 years ago

Last reply by the-edmeister 1 year ago

  • Archived

warn on quit

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to ac… (read more)

It's so frustrating that the keyboard shortcut for closing tabs is right beside the one to quit Firefox. I've lost countless hours because of this, and it's so easy to accidentally do. Is there a way to keep this from happening? A simple "Are you sure" confirmation dialog would be great, or I really like the Chrome "hold command-Q" to exit feature. This seemingly simple function is proving extremely difficult to accomplish.

Yes, I'm aware of session restore, but (1) It does not preserve my window arrangement. I use multiple desktops for various tasks, and they each have related browser windows. (2) I need to see webpages exactly as they were when I opened them. Sessions expire, dynamic pages are refreshed, content is removed etc. That is all lost.

I do not want to disable session restore completely. It can still be useful. But, I do not want to trigger session restore automatically every time. Manual activation is ideal.

regarding: "browser.tabs.warnOnClose" I do not want a warning for closing multiple tabs. I often have many windows open and that warning gets annoying. It also doesn't prevent me from accidentally quitting when I only have one tab open.

I tried setting browser.warnOnQuit to true, but it's ignored.

I simply want a confirmation when I use the keyboard shortcut to QUIT. That's it. No side effects. Can Firefox do this?

Asked by MountainManJoe 2 years ago

Last reply by cor-el 10 months ago

  • Archived

Firefox does not reach 1Gb speed? how do i configure browser? Chrome and Edge does reach 1Gb at speedtest, Firefox does not

I already upgraded my home's internet speed up to 1Gb. It included a router's change. The fact i, when i do a speed test on Firefox, it does reach only 600 Mb download sp… (read more)

I already upgraded my home's internet speed up to 1Gb. It included a router's change. The fact i, when i do a speed test on Firefox, it does reach only 600 Mb download speed and 100 upload. If i do the same speed test with another browser, i get 900 MB download and 100 Mb upload. So , how do i configure Firefox in order to get same values than Edge and Chrome browsers? I understand it might has to be with some parameters in about:config . Could you give me some light on this? Thanks

Asked by elf_wolf 2 years ago

Last reply by Ernest 1 year ago

  • Archived

Firefox is locked up, unresponsive

I have version 75.0 of firefox. I was browsing as normal and it suddenly locked up. If I type in the address bar then search suggestions appear but nothing loads in the… (read more)

I have version 75.0 of firefox. I was browsing as normal and it suddenly locked up. If I type in the address bar then search suggestions appear but nothing loads in the main window. Non of my favourites load. Clicking the new tab button doesn't load a new tab. The menu button opens but the options don't load. I have tried uninstalling. I have removed any sign of mozilla / firefox from my program files and program files x86. If I right click on the main window, the menu that appears has pretty much every option you could imagine. theirs so many option that it scrolls off the screen. on one occasion my laptop blue screened (which it doesn't normally do) but when it came back on firefox worked again until I turned the laptop back on again the next day and it was broke again

Asked by davidmills79 2 years ago

Last reply by rafter111 1 year ago

  • Archived

New versions of Firefox are very slow for download speeds. 50% of what is available from my provider. Safari is at 100%. Is this from security and filters ?

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources… (read more)

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources and all return a similar range - 40-60Mbps. My provider speed is 100Mbps. I have run the same tests with Safari and it is operating at 100% speed wise. Are new security features and / or tracking filters responsible for this slow down ?

Asked by bobbymacbean 2 years ago

Last reply by FredMcD 1 year ago

Which Mozilla version is the latest includes update options

Which Mozilla version is the latest which includes ((update options )) I still use windows 7 32 bit My system is not compatible for 10 The new version makes trouble… (read more)

Which Mozilla version is the latest which includes ((update options )) I still use windows 7 32 bit My system is not compatible for 10 The new version makes trouble with window 7, so I uninstalled It goes crashing when opens I read many topics using old version does not solve the problem For me it solves When I install new version ( 90 or newer ) it shows black screen when opens But with old versions, it does not show --- Now I tried 75 it contains option but the update still runs though I have chosen Check for updates but let you choose to install them

Asked by mohammad Ahmad 1 month ago

Last reply by cor-el 1 month ago

  • Archived

Youtube video takes too long to unpause

Whenever I open a youtube video, go to other tabs, come back after some time and unpause it, it either takes 1-2 seconds for it to start, or the video unpauses without so… (read more)

Whenever I open a youtube video, go to other tabs, come back after some time and unpause it, it either takes 1-2 seconds for it to start, or the video unpauses without sound, which comes back after 1-2 seconds. Is this normal? If it is, is there a setting I can change?

  • Archived

www.<website>.com in location bar creates http://www.<website>.com, not httpS://www.<website>.com

When I key www.<website>.com in location bar and hit enter, Firefox uses http://www.<website>.com, not httpS://www.<website>.com, to find the website. M… (read more)

When I key www.<website>.com in location bar and hit enter, Firefox uses http://www.<website>.com, not httpS://www.<website>.com, to find the website. Most of the time the http:// version does not resolve to a website. It just hunts and hunts and hunts. This same thing happens many times when I click on a link in gmail which I open in Firefox.

Since we are all supposed to be using httpS:// these days, why doesn't Firefox default to https://?

Is there some setting that I'm missing?

Thanks, Caitlin

Asked by Caitlin 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Always save .jpg file

When I download almost any type of file, Firefox nicely asks whether I would like to always save the file, or always open it with some program. But for .jpg files, it mak… (read more)

When I download almost any type of file, Firefox nicely asks whether I would like to always save the file, or always open it with some program. But for .jpg files, it makes a blanket, hard-coded assumption that I do not want to preserve my choice. I cannot add .jpg to the list of actions in the preferences. The authors of the browser forcibly mandate that a .jpg download must go to a popup, and the user's preferred action cannot be maintained internally.

This is a mistake. I realize someone thought it was a very rational idea. it is not. This is a bug.

How can I work around this mistake in the Firefox design?

Asked by byron.c.hawkins 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 88.01 stability

I'm trying to figure out what on earth is wrong with this software. After installing the latest version, unbeknownst to me, after an hour or two of usage the browser fail… (read more)

I'm trying to figure out what on earth is wrong with this software. After installing the latest version, unbeknownst to me, after an hour or two of usage the browser fails to connect to any website, at all. Upon closing and re-opening the browser, I'm prompted that "you've launched an older version of Firefox" my bookmarks and history is corrupted, I need to create a new profile. Once the browser actually opens, I check the version, it's now reverted back to 87 where, it begins this absurd cycle all over again, downloading and installing 88.01.

What is this, only compatible with 20h2? My system does not yet have this.

In order to stop this madness. I've removed it, installed v74, threw a policy.json file together to block this from updating itself.

Asked by Taylor.Smith 1 year ago

Last reply by mnit 11 months ago

  • Archived

Alphabetizing Bookmarks

With very vague help from your Support answers, I figured this out on my own and had to comment because all too many times your experts forget they are not always dealing… (read more)

With very vague help from your Support answers, I figured this out on my own and had to comment because all too many times your experts forget they are not always dealing with techs on answering these questions. For me this is what worked when I tried to alphabetize my bookmarks: Open LIbrary, show all Bookmarks (bottom of the list of bookmarks), click on Views and select Sort.

Asked by deborah_nunez 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Continous Firefox popup is distracting. How can I disable it?

Hi, Help me disable your new method of always sending a promo popup to my screen whenever I go to the internet. My work with information requires intense concentration an… (read more)

Hi,

Help me disable your new method of always sending a promo popup to my screen whenever I go to the internet. My work with information requires intense concentration and your unnecessary popups are very disruptive. When I want to update to a newer ver of FF after I check it out thoroughly as I ran into lots of work as one of your updates caused me to loose hundreds of passwords, EOS.

I look forward to hearing positively from you soon.

Regards,

klxdrt

Asked by Skodie 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Google Maps Crashes

Firefox just upgraded to 80.0.1 . . . on Mac OS High Sierra . . . 1 Open new browser window 2 Go to : http://www.Google.com/maps/ 3 paste or key an address into the "Wh… (read more)

Firefox just upgraded to 80.0.1 . . . on Mac OS High Sierra . . .

  1. 1 Open new browser window
  2. 2 Go to : http://www.Google.com/maps/
  3. 3 paste or key an address into the "Where?" field, and
  4. 4 BOOM Firefox immediately closes the Google window.

On a Macbook Pro, running Mac OS High Sierra, 10.13.6 FireFox version 75.0 works perfectly, and Google Maps works perfectly.

(Except for the annoying notices to upgrade, which is what was done, finally got tired of getting the upgrade notice so she upgraded and BOOM Firefox doesn't work on Google Maps. So now she's using Safari for Google Maps)

-(

Tip : If the upgrade doesn't work, then don't send the upgrade notices!

Asked by showker1 1 year ago

Last reply by philipp 1 year ago