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Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozill… (read more)

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozilla Maintenance. I restarted and checked my disks and memory. All other browsers: IE, Safari, Chrome & Opera work fine. I installed from Firefox Setup 36.0.3.exe this morning. Same problem. Works for about 5 minutes and then hangs.

Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

What can I do?

Asked by iskeen 5 years ago

Last reply by FredMcD 5 years ago

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Firefox: Flickering when scrolling - need help with clean 'new' install

Screen is flickering when scrolling (IE does not). I tried disabling add-ons and tried safe mode - neither helped. Running Win 7 Pro 64bit. Uninstalled via 'Programs … (read more)

Screen is flickering when scrolling (IE does not). I tried disabling add-ons and tried safe mode - neither helped. Running Win 7 Pro 64bit. Uninstalled via 'Programs and Features'. Download and reinstalled Firefox. Now it shows all my previous settings: menu bar, bookmarks bar, etc. Question: how did it get that stuff back if it 'cleanly' uninstalled? Question: how do I know it didn't pick up it's old 'bad habit' from the previous settings? I am an experienced PC user but not Firefox expert. Looking for help lest I have to ditch Firefox completely...

Asked by JRS40 5 years ago

Last reply by philipp 5 years ago

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updated adobe flash player to 17 NPAPI , shows on adobe site that it is install on xp os, I have windows 7, no video or sounds will play while using FF

I updated flash player 17NPAPI 3/20 and now no audio or videos will play. Have gone through all of the help on Odobe site, which shows the install but also shows my oper… (read more)

I updated flash player 17NPAPI 3/20 and now no audio or videos will play. Have gone through all of the help on Odobe site, which shows the install but also shows my operating system as XP but I have windows 7. The previous version was still showing up in my programs as adobe flash player 16 Active X so I deleted the new one and thought the old one would then work okay. But still no audio or videos play.

My windows media player is working fine, it just when I get on line with firefox that I am having this issue..

Thanks in advance for any help

Asked by linmccx 5 years ago

Answered by James 5 years ago

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As per US-CERT there is security update for Firefox but I do not find

To day I got security update alert from US-CERT http://tinyurl.com/lfbv4oc The Mozilla Foundation has released security update, when I checked my browser version 36.03 th… (read more)

To day I got security update alert from US-CERT http://tinyurl.com/lfbv4oc The Mozilla Foundation has released security update, when I checked my browser version 36.03 there isn't any.

Should I ignore security update warning?

Thank you

Asked by Ari94 5 years ago

Answered by Ari94 5 years ago

  • Archived

I'm trying to restore Google as my search engine, instead of Yahoo

I'm trying to restore Google as my search engine, instead of Yahoo, as it does a much better job, but when I try to do this, I never get the opportunity to save the chang… (read more)

I'm trying to restore Google as my search engine, instead of Yahoo, as it does a much better job, but when I try to do this, I never get the opportunity to save the change I make. I've followed the directions several times (as well as user suggestions) and have restarted my computer, but back I go to Yahoo, which is a horrible search engine. I work on a MacBook Pro, version 10.10.2.

Asked by jeands 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Video playback for Amazon and Netflix are too dark to see. Running OSX 10.10.2

When playing these streaming videos, the pictures are too dark to see much of anything. YouTube and Facebook videos are nice and bright. I tried "never activate" the pl… (read more)

When playing these streaming videos, the pictures are too dark to see much of anything. YouTube and Facebook videos are nice and bright. I tried "never activate" the plugins, but that made no difference.

Asked by rdocter 5 years ago

Last reply by FredMcD 5 years ago

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  • Archived

mozilla firefox 36 address bar not working

I have recently upgraded Firefox to 36 due to a runtime error on an earlier version. I am running Win XP with SP3, and also using Norton 360. After the upgrade the addre… (read more)

I have recently upgraded Firefox to 36 due to a runtime error on an earlier version. I am running Win XP with SP3, and also using Norton 360. After the upgrade the address bar does not work either by using the enter key, or the drop down menu of recent sites and selecting one. My bookmarks work as they should and I can go to any site that I have there. My Google home page works as it should and it will take me to any site from my homepage. I have tried using the Mozilla Firefox "safe start" method with no difference. I have also upgraded my Norton 360 with the latest changes and it's up date. I have "allowed" Mozilla Firefox in the Norton firewall configuration, but none of these things have had any effect on the problem. I have read, and tried, everything I could find regarding "address bar problems" but to no avail. I really like Firefox but this is becoming quite annoying and I don't want to go back to IE 8. Any help or suggestions would be greatly appreciated.

Asked by PB4712 5 years ago

Answered by cor-el 5 years ago

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Latest security download Norton saw cloud 9 virus issue after download Firefox wouldn't open said 'can't find runtime', deleted and reinstall to work XP Pro SP3

Running Firefox 36.0.1 a security update was downloaded on 3.19.2015. Norton said it found a cloud 9 problem. Afterwards tried to open Firefox, but instead of opening I… (read more)

Running Firefox 36.0.1 a security update was downloaded on 3.19.2015. Norton said it found a cloud 9 problem. Afterwards tried to open Firefox, but instead of opening I received a 'Can't Find Run-Time' error. Deleted Firefox from programs, installed new and everything worked just fine. 2 days later received a security update downloaded it and the same exact thing happened. After deleting again, Installed new with 36.0.3 and everything works fine again. I'm using Win XP Pro SP3

Asked by uncleknubs 5 years ago

Answered by James 5 years ago

  • Archived

Can't launch Word when opening doc(x) attachments

Firefox just updated to add hello. Now when I try to open Word documents on various sites, I only get the option to open in Windows or to save the file. It used to just l… (read more)

Firefox just updated to add hello. Now when I try to open Word documents on various sites, I only get the option to open in Windows or to save the file. It used to just launch Word. I went into the settings and changed the application settings so that doc(x) documents are automatically opened in Word, but they still won't launch Word. Also, when I try to select a different application to launch the document, I can't find Word in the list of documents. I have had to move to GoogleChrome to restore my ability to launch documents correctly, but I much prefer Firefox. Any ideas?

Asked by 9wrights 5 years ago

Last reply by jscher2000 5 years ago

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  • Archived

After 36.0.3 update address bar only shows address of tabs.

Before the update, the address bar had the links to the pages that I used the most. Now it only shows the address of tabs that I currently have open (even across multiple… (read more)

Before the update, the address bar had the links to the pages that I used the most. Now it only shows the address of tabs that I currently have open (even across multiple sessions). Possible clue is that every address is preceded by "moz-action:switchtab," and then the address. Never saw that until this started happening. Odds are very good that it's something I missed, but it doe have me stumped.

Asked by Jimjen 5 years ago

Answered by philipp 5 years ago

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  • Archived

Often while filling in a form on a website, Firefox freezes and stops accepting text. Can be unfrozen by starting another unrelated application.

It just happened while filling in this details box. Firefox accepted some text then froze. I just cleared it by opening the Recycle Bin program on the desk top (it see… (read more)

It just happened while filling in this details box. Firefox accepted some text then froze. I just cleared it by opening the Recycle Bin program on the desk top (it seems to work with any program I have tried). I have had this problem for a few months and is not fixed by updates. It has happened twice while typing these details. Although I can fix it, it is very annoying. I have no other problems with Firefox.

Asked by Textuser 5 years ago

Answered by guigs 5 years ago

  • Archived

Firefox crashes

Crash ID: bp-74918157-43de-43e5-b3d0-75ec32150326 Crash happens on some Active Directory users on different PC's, each have local admin rights. Firefox crashes on startup… (read more)

Crash ID: bp-74918157-43de-43e5-b3d0-75ec32150326

Crash happens on some Active Directory users on different PC's, each have local admin rights. Firefox crashes on startup even in safe mode.

Asked by AgileTSOL 5 years ago

Last reply by AgileTSOL 5 years ago

  • Archived

InstantFox throwing away a letter

Hi there! So InstantFox is not working as expected. For example, when I type "w california" in the url bar, hit enter, http://en.wikipedia.org/wiki/Californi was reached … (read more)

Hi there!

So InstantFox is not working as expected. For example, when I type "w california" in the url bar, hit enter, http://en.wikipedia.org/wiki/Californi was reached - the last letter "a" was automatically dropped. One more example, type in the url bar "y apple" and https://www.youtube.com/results?search_query=appl is reached - the last letter "e" got sabotaged. Damn it.

Ideas?

Thanks! Cavessson

Asked by Cavesson 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Pinwheel of Death

Have been using Firefox for years. I have a new MacBook Pro, loaded with RAM. For some reason when as little as one tab is open the spinning pinwheel of death comes up re… (read more)

Have been using Firefox for years. I have a new MacBook Pro, loaded with RAM. For some reason when as little as one tab is open the spinning pinwheel of death comes up rendering Firefox useless for about 2-3 minutes. It doesn't usually crash, and usually allows recovery but once this starts happening it happens frequently. Without a fix I'm going to have to switch to Chrome, which I really didn't want to have to do. Has anyone else experienced this problem? Any ideas of what could be causing it?

Thanks techie heros.

Asked by LoveFirefoxBut 5 years ago

Last reply by cor-el 5 years ago

  • Solved
  • Archived

On pogo.com, I accidentally clicked to forbid java. Now I can't play and can't figure out how to remove pogo.com from the forbid list.

I have java add on set to always ask before activating. I accidentally clicked the FORBID button on Pogo.com and now I can't play many of the games. I can't figure ou… (read more)

I have java add on set to always ask before activating. I accidentally clicked the FORBID button on Pogo.com and now I can't play many of the games. I can't figure out how to remove pogo from the forbid list.

I tried changing java to always allow and it is still not allowing java at pogo. I also run no-script and I disabled it and java is still blocked.

I am running Firefox 36.0.3 on Windows 7 Home Premium with service pack 1.

Asked by SueGale 5 years ago

Answered by philipp 5 years ago

  • Solved
  • Archived

How do I get Amazon search suggestions back? When I search on Amazon, it is not providing me suggestions

Hello, I think it stopped doing this before, but when I went to Amazon, when I typed on its website in the search bar, it would provide suggestions. I just updated my Fir… (read more)

Hello,

I think it stopped doing this before, but when I went to Amazon, when I typed on its website in the search bar, it would provide suggestions. I just updated my FireFox and it is not doing it, but I do think it stopped doing this a little bit ago, not too long ago maybe a week or so. How can I get this back? Help please

Asked by Gilly.H 5 years ago

Answered by Gilly.H 5 years ago