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Trouble accessing one particular webpage- recent problem-

Add address in search bar I get "ERROR OCCURRED" It seems something on my end is blocking this ip. Cannot ping from pc or router. Running on Win T Prof: Service Pack 1 Fi… (read more)

Add address in search bar I get "ERROR OCCURRED" It seems something on my end is blocking this ip. Cannot ping from pc or router. Running on Win T Prof: Service Pack 1 Firefox 111.0.1 Norton Internet Security Tried without Norton - no success Best way to find what the problem could be? Have a mozlz4 dump but cant open with firefox ext. mozlz4-edit Help appreciated M

Asked by fmas1 5 months ago

Last reply by jonzn4SUSE 5 months ago

ADMINS ARCHIVING YOUNG THREADS

Hi, I absolutely hate browsing forums for solutions to my problems. I hate being forced to search FAQ's for questions that nobody asks frequently enough before being ab… (read more)

Hi,

I absolutely hate browsing forums for solutions to my problems.

I hate being forced to search FAQ's for questions that nobody asks frequently enough before being able to post something. I appreciate this is necessary to limit multiple threads about the same topic, but it's not the perfect solution.

It doesn't help if the admins of this forum fob off questions with an arrogant answer and close the thread.

I'm looking at you @dropa. Please chill. These people need to talk to each other. Don't just shove potatoes in their mouths send them packing.

I'm not trying to be abrasive, but I've seen this on other forums, it looks like bullying, and it is frustrating and, frankly, it's mean.

Thanks.

Asked by Joshua Jacobs 5 months ago

Last reply by Paul 3 weeks ago

Secure Connection Failure

When I go to a recipe blogger site, I get the "Secure Connection Failed. Contact website owners." Just how can I do that when I can't get to the site?' … (read more)

When I go to a recipe blogger site, I get the "Secure Connection Failed. Contact website owners." Just how can I do that when I can't get to the site?'

Asked by SouthernMaster 5 months ago

Last reply by jonzn4SUSE 5 months ago

Edge Case for Data Loss (Firefox Settings, Extension Settings, Sessions)

Labelled as "Firefox Sync" as it may be involved, as the only preserved data is seemingly what comes through firefox sync. Hi all, My C drive filled itself with 50GB o… (read more)

Labelled as "Firefox Sync" as it may be involved, as the only preserved data is seemingly what comes through firefox sync.

Hi all, My C drive filled itself with 50GB of Crusader Kings 3 crash logs.

While the drive was (unknowingly) full, I opened firefox. Firefox was...wonky...and instantly I could tell something was wrong, as my speeddial homepage was missing all the sites. My best guess is that, in the worst timing ever, firefox sync chose this time to sync. I immediately cleared space on the drive, and restarted firefox. No extension data recovered. I restarted the PC. No extension data recovered.

I began following Firefox troubleshooting steps, such as checking about:profile. Other profiles are present, but each lacks any extensions or extension data. I widened my search with Everything, to search everywhere for any waylaid installs or profiles that may hold backups. Specifically, prefs.js, extensions.json, firefox.exe (incase I was somehow running a non-default install location) or any sign of other installations. I did find some hits, but none had extensions installed.

Perhaps useful, my FF profile weave folder is populated with many CORRUPT files, and the 'failed' folder lists addons, bookmarks, clients, extension-storage and prefs from it's most recent sync. Perhaps this is the result of trying to write to a full disk?

This is mostly an exercise of curiosity now, as the developer of Group Speed Dial (Juraj Mäsiar) helped me recover from their own backup system seperate from the Mozilla Preferences. I have an easy way to see if any backup file has the correct data, as I have many settings that are instantly visible.

Useful info: Antivirus - None added (Windows Defender) FF Version - 111.0.1 (64-bit) Profile - default-release

(Moz Helpers, the remainder of this post is irrelevant, and purely to help future travellers) If a weary traveller comes across this post in the future, I gift you my knowledge from the year 2023 of Group Speed Dial. At this time, the way you access the backups on your system is to navigate to the Group Speed Dial homepage. If you are on the default homepage, you should find the option to set it as New Tab or Homepage in Firefox settings. Next, as you face the oblivion of an empty dialler page, click the Burger Menu (top-right for me) for the extension. NOT the firefox burger menu, the one as if you were clicking a menu in a website. For me, the Fourth option is History/Backups. This is a new-ish feature from the developer, so don't be surprised if it move around...be they seem very proud of it, so I imagine it lurks somewhere!

If you just want to recover your extension list, at this time you can find a complete list of everything by examining extensions.js, extension-settings.js and extension-preferences.js. There is a tool online for helping parse into a human readable table, but I would not rely on it, and instead look into a generic JSON formatter to make the data human readable. The site is jeffersonscher.com, which has a extension file reader here https://www.jeffersonscher.com/ffu/extensionsjson.html

Have a nice day all!

Asked by firefox.92vtv 5 months ago

Last reply by cor-el 5 months ago

How to block the annoying Gmail 'Switch to the helpful Chrome browser' popup.

Whenever I visit Gmail on my desktop PC using Firefox under Windows 10, I get an annoying pop-up message asking me to 'Switch to the helpful Chrome browser' (see attached… (read more)

Whenever I visit Gmail on my desktop PC using Firefox under Windows 10, I get an annoying pop-up message asking me to 'Switch to the helpful Chrome browser' (see attached image capture). Is there a way to block this? I have tried a few suggestions found on forums but nothing works. uBlockOrigin doesn't help.

Asked by brian_mk 5 months ago

Last reply by Terry 5 months ago

firefox cant play h264 or 5 videos.

i tried changing any and all settings, clearing cache, using troubleshooting mode etc to no avail. i use fedora 38 beta (it was also a problem on 37 stable) with ffmpeg … (read more)

i tried changing any and all settings, clearing cache, using troubleshooting mode etc to no avail.

i use fedora 38 beta (it was also a problem on 37 stable) with ffmpeg installed.

i use biwarden, sponsorblock, ublock origin, stylus, google container, youtube shorts block and some custom css.

i am running a system with an i3 10105f, an rx 6600 and 16gb of ram.

firefox is installed with the version off of the firefox website.

reinstalling it worked briefly, but it broke again after a little bit of time.

i am sorry if i did not provide adequate information.

Asked by Blisterexe 5 months ago

Last reply by cor-el 5 months ago

How to customize about:newtab (using a wallpaper)?

Hello, today I wanted to replace the "about:newtab" background with a picture. I've already tried a lot like creating an extension, and adding the chrome folder with "us… (read more)

Hello, today I wanted to replace the "about:newtab" background with a picture.

I've already tried a lot like creating an extension, and adding the chrome folder with "userChrome.css" or "userContent.css" but I haven't had any luck whatsoever.

Could you help me in any way?

My preferred way would be through an extension to share it with my friends.

I already thank you in advance! :)

Best regards, Leon

Asked by Leon 5 months ago

Last reply by cor-el 5 months ago

Need help recovering password in Firefox. I "updated" the password, I need the previos password not the updated one?

I signed on and when I made an account I clicked save log in, then it sometime after i entered the wrong password logging in and a popup said "Save New Password" or whate… (read more)

I signed on and when I made an account I clicked save log in, then it sometime after i entered the wrong password logging in and a popup said "Save New Password" or whatever even though the new login failed because it was the wrong password-- so I clicked Enter, thus erasing my previously saved real password for this website. Now I can't get into the account because I don't have my password.

Additionally, I entered the wrong EMAIL so I can't even click "forgot password" to get a recovery email, and I can't change my password without entering my current password.

Is there a way to recover this data? Again 1. Made an account with password- saved with firefox 2. Tried logging in, entered wrong pass , pop-Up showed 'update password' fast, I clicked enter 3. Now my password is gone.

Hope someone can help me Thanks

Asked by yomama1643 5 months ago

Last reply by cor-el 5 months ago

Unable to activate/reactivate 2FA, keep getting "Incorrect two-step authentication code" message.

Hello, I had to deactivate 2FA briefly, and then attempted to use a reactivate it again. I am able to scan a QR, but when I try to enter the OTP codes that show up, I re… (read more)

Hello,

I had to deactivate 2FA briefly, and then attempted to use a reactivate it again. I am able to scan a QR, but when I try to enter the OTP codes that show up, I receive the following message "Incorrect two-step authentication code". This has happened with Raivo and Authy (the previous 2FA app). What is causing this?

Asked by A. 5 months ago

Last reply by JibeddyHibeddy 2 months ago

Forward Article

In the past when I saw an article that I wanted to email to myself, I would click on the envelop icon and it would go to “choose and application to open the mail to link… (read more)

In the past when I saw an article that I wanted to email to myself, I would click on the envelop icon and it would go to “choose and application to open the mail to link” I would choose if I remember correctly Yahoo and it would open up.

Now the only choice I have if Firefox, and when I click on it nothing happens. What is the problem?

Under”Choose other Applications”, there is nothing to forward that article to me.

Asked by gar722 5 months ago

Last reply by Terry 5 months ago

saving passwords and not requiring a secondary login

To open one of my email addresses always requires a secondary security key to be entered from my android phone after I enter my password. None of my other email addresses… (read more)

To open one of my email addresses always requires a secondary security key to be entered from my android phone after I enter my password. None of my other email addresses requires this. How do I delete that nuisance secondary requirement?

Also, how can my passwords for each email address be saved so I dont have to enter passwords every time I want to open an email? They were saved in the past but something has changed so now they are not saved. I have gone thru the saving passwords info instructions but still they are not being saved. Why not and how do I fix?

Thanks, Doug Merrill

Asked by dougmerrill41 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Make Firefox default browser for Gmail links

With the Gmail App installed on windows, how to open an embedded link in an email (in the Gmail App) in Firefox browser instead of Chrome Browser? Currently, I do a left … (read more)

With the Gmail App installed on windows, how to open an embedded link in an email (in the Gmail App) in Firefox browser instead of Chrome Browser? Currently, I do a left click, copy the link address and paste it in the Firefox Browser. By default, on clicking the link in the Gmail App, it opens in the Chrome Browser.

Asked by aparna.sastry 5 months ago

Last reply by Chas 2 months ago

High CPU Usage after logged into SYNC, even with just ONE TAB open.

Hey people! Stuck with an issue. Need your help. Tried all the documented troubleshoot options - like refreshing, disabling hardware acceleration, Recommended Performanc… (read more)

Hey people!

Stuck with an issue. Need your help. Tried all the documented troubleshoot options - like refreshing, disabling hardware acceleration, Recommended Performance, troubleshoot mode, etc.

New installation. Worked fine. Logged into Firefox Account for Sync. Since then, High CPU usage even with no tabs open. No clue why.

This is the profiler report: https://share.firefox.dev/3Khzq1C

Still stuck on 35%-50%-60% CPU usage with just one tab. And just a new blank tab!

The profiler report, if can be decoded in laymen terms, as to what activity is causing so much CPU usage, will be of immense help.

Asked by sharwanr 5 months ago

Last reply by HfR 5 months ago