Firefox Support Forum

The Messenger page cycles and then goes blank, but with the full top-menu items showing.

When I try the Notifications pull-down it just cycles, and never shows the notifications.

These two FB features work perfectly on Safari.

Is this a Firefox problem, or a FB problem?

Hello, I have had this problem for a while now: Whenever I have a facebook tab open for too long Firefox stops playing media of all kinds. Videos don't play, gifs don't animate and sounds (even facebook messenger or whatsapp web notifications) simply don't play at all. The problem stops immediately after I close the tab that has facebook on it.

I have searched everywhere and haven't found someone with the exact same problem, even though some where a little similar.

Hi - when i turned on my mac this evening, (i used it this morning & everything was as usual) a stranger named Eric Diaz's facebook profile has been added to the very front of my bookmark toolbar in mozilla! - can you offer any help as to how the hell this is possible while my mac was switched off all day? Thanks Sam

Hi, I am experiencing some problems with firefox for a longer period of time. Basicaly, FF often crashes when Im logged in facebook, but somethimes it crashes on other web sites. I have tried to run FF in safe mode it looked it worked pretty fine, then I tried to complet uninstall (uninstall, clean registry and deleted remained folders), install the newest version without any addons, but wasnt succesfull. Still crashes. I give u a report from event viewer from MS: "- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System>

 <Provider Name="Application Error" /> 
 <EventID Qualifiers="0">1000</EventID> 
 <Level>2</Level> 
 <Task>100</Task> 
 <Keywords>0x80000000000000</Keywords> 
 <TimeCreated SystemTime="2017-09-26T07:54:59.000000000Z" /> 
 <EventRecordID>55202</EventRecordID> 
 <Channel>Application</Channel> 
 <Computer>lenovov.zos.sk</Computer> 
 <Security /> 
 </System>

- <EventData>

 <Data>firefox.exe</Data> 
 <Data>55.0.3.6445</Data> 
 <Data>599ed78a</Data> 
 <Data>xul.dll</Data> 
 <Data>55.0.3.6445</Data> 
 <Data>599edbdd</Data> 
 <Data>80000003</Data> 
 <Data>0076a5cf</Data> 
 <Data>e84</Data> 
 <Data>01d3368b6b38718a</Data> 
 <Data>C:\Program Files (x86)\Mozilla Firefox\firefox.exe</Data> 
 <Data>C:\Program Files (x86)\Mozilla Firefox\xul.dll</Data> 
 <Data>fe3ff5d5-a28f-11e7-b4b0-3c970e0be719</Data> 
 </EventData>
 </Event>"

Theres list of crash reports from FF: bp-20ff6bd8-65e5-42e4-923d-5afd41170926 26. 9. 2017 10:07 bp-45b30ebd-870c-4614-b2be-bacb31170926 26. 9. 2017 10:03 bp-f33765fb-58d5-4708-b7f2-42e0c1170926 26. 9. 2017 7:28 bp-ff04a0e3-7952-4cb2-aaa6-420f61170925 25. 9. 2017 13:37 bp-1e5a4b02-8959-452f-bd80-2d1d91170925 25. 9. 2017 12:52

Can u help me to solve this problem? If u need any aditional info about my PC spec or something like that, just let me know. Thank you

but m.facebook runs smoothly and sound. and all other sites works normally. I have already removed all the cache and history and still no solutions.

Note: i have only two add ons enabled (idm and add block)

Facebook news feed cannot be loaded sometimes when I scroll down to the bottom. I've already clear cookie and cache and the problem still exist even I run in safe mode. IE don't have such problem. Can anyone help please? I'm using the latest version of Firefox.

This is a very specific crash. Probably related to my previous post on crashing everything.

https://support.mozilla.org/en-US/questions/1169327

The rate at whole system crashes has more or less stayed the same but this is a new glitch.

Recently Amazon crashes (a tab only, therefore no error report) on first keystroke on the password field. EVERY TIME Same goes on Facebook, the tab, and only the tab crashes on load if the messenger app is opened. Only happens with messenger open.

Since this is a tab crash, I can't see reports. If you want to see the settings I run, look at the link above, nothing has changed except running sudo apt-get dist-update.

Thanks

In Facebook, if someone posts a Youtube video, it plays with no problem. But for months now, no other type of video will play. When I click on, a new page opens on top of the old one with a large viewing screen and an arrow to click to play. Every time I click on it, it simply refreshes but does not play. I just updated the newest Adobe Flash player and restarted three times. Firefox is updated. I have Windows Vista.

Ok. Another problem with Firefox. For some reason, when I'm on Facebook, then close it, the next time I open Firefox, the Facebook page opens at the log-in page and I have to re-login. Happens every time. It just started this two days ago and it's getting very tiresome. No problems before, When I closed Facebook and then sometime later clicked on Firefox icon on the task bar, Facebook would always open to my Newsfeed/Time line. Why is it doing this?

Attempting to log into my Logitech account to resolve mouse issues. Page gets stuck with only scant content only adding to my troubles. Tried numerous Firefox 68.0.1 Help page suggestions to no use. I do see "Blockable content detected on this site" "Blockable Content" Set to "Standard". I have Cookies Allowed for this site. I see 3 Google Cookies but no Tracking Cookies. Can Load site in Safari 12.1.2. This is a HTTPS URL with no shield displayed

I used to run Firefox without problem but lately had been using Safari. Wanted to get back to Firefox last week and downloaded the newest version. Since then I can't start Firefox; it crashes on start-up every time. I'm on a Mac, OS 10.12.6 (Sierra). I'm not especially techy but I have tried safe-start and a clean start with no success. Did submit crash reports, the last one about 10 minutes ago (Crash ID: bp-18a0ccaa-1f9e-4478-ada4-3ea8d0181109). If someone could help, that would be great. I am really fed up with Safari :(. Thanks in advance.

The desktop notification as I opened Firefox said I had to change the password for Facebook. I opened Facebook with no problem. So where did this notification come from and where has it gone? Is my Firefox hacked?

Hello! Since 60.0, I have not been able to access Facebook Video Chat. In Firefox, I was getting Hardware Access Error and then I finally got passed that, which I was allowing my Microphone and Camera access (I always have done this). Now I have attached what it looks like now as it gets passed the Hardware Access Error but now It just won't connect. I have done this in Chrome and Opera Web Browsers and everything is still the same darn way.  :) Please try to fix this situation as I know the Certification's for Facebook are allowed for the TLC Certifications.

Please see the attached pictures to show you what I am having issues with.

Please Advise: Miranda Webber

Occasionally I get an extra sign on on Facebook, usually through a disconnect. In Chrome I just close the 2nd one and it's gone. In Firefox I close the 2nd one but it prompts me to SAVE my closing it. THERE IS NO SAVE BUTTON. I have to ago back to Chrome to close it. That is ridiculous. I really am trying to like Firefox but things like this are annoying. How do I SAVE when there is no SAVE option? (Ctrl S does not work)

Firefox updated and lost all my saved passwords. I can not access my Facebook because Facebook is screwed up every time I log out of FB. and log back in Fb. tells me wrong password for 2 years it has been this way. I need my saved passwords because Firefox used to log me in Facebook every time i went there but after the update that is gone as well ????? I know nothing about computers and was lucky enough to only waste 2 hours trying to figure out how to do this ???? I have no freaking idea how I will ever get an answer to get help so I hope everyone enjoyed reading this amusing problem!!! Fuck computers and computer life I should have filed a law suit against Texas A&M for forcing me to use these demonic pieces of excrement!!!

I added the Facebook and multi-account container extensions. I opened Facebook, logged in, and it's not opening in the container (no blue underlined Facebook on the right side of the address bar). I tried adding pages to my other containers, but when I click the + beside the container, nothing happens. The extension window closes and nothing else happens. I tried disabling and enabling the extensions. I removed them and added them back. Logged out and back into Facebook several times. It's still not working. I also read over the existing article titled "Facebook container isn't working", and that didn't help me at all. I'm not sure what steps to take now to fix whatever the issue is.