Firefox Support Forum

The Messenger page cycles and then goes blank, but with the full top-menu items showing.

When I try the Notifications pull-down it just cycles, and never shows the notifications.

These two FB features work perfectly on Safari.

Is this a Firefox problem, or a FB problem?

I HAVE FACEBOOK OPEN AND SOMETIMES THERES A VIDEO I WATCH AND IT PLAYS FOR A LITTLE WHILE AND THEN IT TURNES GREEN AND FACEBOOK WONT DO ANYTHNG MAYBE AFTER A FEW MINS IT COMES BACK ON OTHER TIMES IT WILL LOCK UP FIREFOX OR IT ALL GOES BLANK BLACK SCREEN ON THE FACEBOOK TAB..ILL CHECK OTHERS AND THERE OK SOMETIMES THEN IT STARTS GETTING BLACK SPOTS ON THE PAGE AND LOCKES UP O HAVE TO CLOSE FIREFOX AND RESTART IT... WHAT MIGHT BE THE PROBLEM??

This problem started about a few days ago. I can't use my arrow keys to browse (navigate) pictures in Facebook. For example, if I press the right arrow key, Facebook will display the next picture. But for some reasons, I can't do it anymore. And also, if I try to press the arrow key, the comment section under the picture will disappear.

I've tried to start Firefox in Safe Mode, reset it to it's "virgin" state but the problem still remains.

Also, I've also tried to browse pictures on other browsers (IE, Chrome, Opera) but it just won't change to the next/previous picture.

Any ideas how to solve my petty problem? :v

And thanks in advance.

Also, sorry for my bad English.

Hello, I have had this problem for a while now: Whenever I have a facebook tab open for too long Firefox stops playing media of all kinds. Videos don't play, gifs don't animate and sounds (even facebook messenger or whatsapp web notifications) simply don't play at all. The problem stops immediately after I close the tab that has facebook on it.

I have searched everywhere and haven't found someone with the exact same problem, even though some where a little similar.

Hi - when i turned on my mac this evening, (i used it this morning & everything was as usual) a stranger named Eric Diaz's facebook profile has been added to the very front of my bookmark toolbar in mozilla! - can you offer any help as to how the hell this is possible while my mac was switched off all day? Thanks Sam

When I log onto a site, there is a tab that I can click which should take me to my FB login. It doesn't do anything at all when I click on it unless I disable my addons and go into safe mode. I tried to disable the addons one by one but nothing worked. I cannot figure out what is causing the problem. I have also refreshed my FF starting from scratch again and still the problem persists. This is the address that I go to .... www.slotomania.com and I try clicking on the blue facebook button in the center of the page. This started happening about 5 days ago and I am at my wits end trying to figure it out. Can you help me please. Thank you =) ps... I have not added any addons in a long dang time and everything else is working perfectly.

Hello,

I have a problem to Facebook on Firefox (The latest version). Facebook Like/Comment/Share bar are disappeared or inactive like the attached images after the site download the second feed page or surf this web for a while

I tried remove the Adblock addon as https://support.mozilla.org/en-US/questions/1231570 but it's not work.

Please help me.

Out of nowhere (I have not recently added any new extensions or updated my Firefox) my Facebook is no longer working on Firefox. It loads the top bar, and a blank screen.

I have been reading articles about this and have tried a few different things, including clearing cache and cookies, and starting Firefox in safe mode. So far nothing has helped. Facebook works fine in the other browsers. This is really just a minor inconvenience, but since my security setup and bookmarks are all in Firefox then I do prefer it. Any suggestions welcome!

Hello, I'm not able to sign into facebook on firefox, it works on Safari, but firefox is my choice browser. I've tried to restore firefox from time machine (mac 10.14.6 , mojave) but no go, it won't let me. Firefox is"xed" out. If reinstalling firefox would help I would, but I'm afraid of losing bookmarks, etc. I haved looked a lot on the web but, obviously, have not found an answer. Any suggestions would be most appreciated. Thanks all.

Adding a Facebook iframe to my page cannot be fixed by using new Content Security Protocol language, how do I get it to show up on my site? I have tried to use all the different ways on the CSP language to label the source of the Facebook embed such as frame-ancestors or frame-src, etc. None of the new labels seem to work.

In addition, I have tried changing the configuration on my Browser to active_content -- that did not work. Plus, it would not solve the issue for visitors who do not have their own configurations changes on the default settings of their browser.

I read something about people editing the configuration of their server in the x-frame options. Is that any good, will that do anything? I am hesitant to start editing my server if the changes in the CSP code is supposed to make the embed show up directly in the site. That is preferable to changing the site server.

Please help here. Thank you.

Crashes happen mostly while running Facebook, especially when using FB messenger/chat and/or when clicking on any links. Sometimes crashes happen on other sites as well, but they always happen within 2-5 minutes since the last Firefox update. I have read that Nvidia hardware acceleration may be the cause, but I deactivated it under Options/Advanced/General Settings with no effect. I also tried various settings with Cashed Web Content (override/no override), but that doesn't do anything either.

Hi, I am experiencing some problems with firefox for a longer period of time. Basicaly, FF often crashes when Im logged in facebook, but somethimes it crashes on other web sites. I have tried to run FF in safe mode it looked it worked pretty fine, then I tried to complet uninstall (uninstall, clean registry and deleted remained folders), install the newest version without any addons, but wasnt succesfull. Still crashes. I give u a report from event viewer from MS: "- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System>

 <Provider Name="Application Error" /> 
 <EventID Qualifiers="0">1000</EventID> 
 <Level>2</Level> 
 <Task>100</Task> 
 <Keywords>0x80000000000000</Keywords> 
 <TimeCreated SystemTime="2017-09-26T07:54:59.000000000Z" /> 
 <EventRecordID>55202</EventRecordID> 
 <Channel>Application</Channel> 
 <Computer>lenovov.zos.sk</Computer> 
 <Security /> 
 </System>

- <EventData>

 <Data>firefox.exe</Data> 
 <Data>55.0.3.6445</Data> 
 <Data>599ed78a</Data> 
 <Data>xul.dll</Data> 
 <Data>55.0.3.6445</Data> 
 <Data>599edbdd</Data> 
 <Data>80000003</Data> 
 <Data>0076a5cf</Data> 
 <Data>e84</Data> 
 <Data>01d3368b6b38718a</Data> 
 <Data>C:\Program Files (x86)\Mozilla Firefox\firefox.exe</Data> 
 <Data>C:\Program Files (x86)\Mozilla Firefox\xul.dll</Data> 
 <Data>fe3ff5d5-a28f-11e7-b4b0-3c970e0be719</Data> 
 </EventData>
 </Event>"

Theres list of crash reports from FF: bp-20ff6bd8-65e5-42e4-923d-5afd41170926 26. 9. 2017 10:07 bp-45b30ebd-870c-4614-b2be-bacb31170926 26. 9. 2017 10:03 bp-f33765fb-58d5-4708-b7f2-42e0c1170926 26. 9. 2017 7:28 bp-ff04a0e3-7952-4cb2-aaa6-420f61170925 25. 9. 2017 13:37 bp-1e5a4b02-8959-452f-bd80-2d1d91170925 25. 9. 2017 12:52

Can u help me to solve this problem? If u need any aditional info about my PC spec or something like that, just let me know. Thank you

but m.facebook runs smoothly and sound. and all other sites works normally. I have already removed all the cache and history and still no solutions.

Note: i have only two add ons enabled (idm and add block)

When I'm using facebook chat and want to correct something that I wrote wrong and press backspace, it returns to previous page or blank tab if I open new tab and load facebook only. I tried to disable backspace in about:config with 2 value but then it disable backspace completely. Any Idea is that a bug or something ?

I log in to Facebook and then run a game called Throne Rush. When I am done there and try to go back to FB, the FB screen freezes. I then run Task Manager and there is a sub-process under Firefox(7) and it says "Plugin Container for Firefox". Once I delete that, the FB screen goes back to normal. If have re-installed Firefox with and without the plugins enabled and it doesn't make a difference. I am using the latest version of Firefox - version 62. I don't know what changed but this just started yesterday. Thanks

The Facebook webpage loads the text without graphics. Works on Chrome and I.E. I restarted in safe mode with no luck. I attached a image of the page. All other sites I use are working properly.