Now that I have removed adobe flash player, videos will no longer play. What can I do...?

I have to say that this has been the most frustrating issue that I have been unable to find any kind of help with. I am running W7 on this laptop (I do not know more than… (read more)

I have to say that this has been the most frustrating issue that I have been unable to find any kind of help with.

I am running W7 on this laptop (I do not know more than that), even W10 on my desktop, both with the most updated version of mozilla.

I have removed the adobe flash player, and now I cannot get any videos to play, like on CNN and other various sites. I just get the spinning wheel of nothing. It seems that only you tube is working, barely.

Am I missing something, is this open html5 crap supposed to just take over and everything will be okay.

Maybe someone, somewhere can post a layman's explanation on what is going on. If there are issues, how to fix them. I don't need anymore information telling me how to remove because it is dead. What I need is what is replacing it, how does it work, and where and what can I do to fix issues.

Searching for help here on this subject is just tedious. I get over 3000 replies, or what ever they are called here, but just nothing on an explanation of what is changed and or how it works, more like doesn't work.

What do I need to do in order to be able to watch/play videos online.

Any help would be very, very much appreciated.

Thanks in advance.

Asked by SHempsey 2 weeks ago

Last reply by SHempsey 3 days ago

A Web Page Is Slowing Down Your Browser

I keep getting this Yellow Message - A Web Page Is Slowing Down Your Browser. I was getting it with Windows 7. I only had 6GB RAM, so thought it was because I kept runn… (read more)

I keep getting this Yellow Message - A Web Page Is Slowing Down Your Browser. I was getting it with Windows 7. I only had 6GB RAM, so thought it was because I kept running out of RAM. Got a new computer, HP Z230 Tower Desktop PC - Intel Xeon E3-1225 v3 3.20GHz, 32GB DDR3, 480GB SSD, with Windows 10 Prom, and I'm still getting that message. I did all the suggestions on this website to no avail: https://blogs.systweak.com/a-web-page-is-slowing-down-your-browser/ Any suggestions for stopping this?

Asked by danedon 1 month ago

Last reply by danedon 1 day ago

Office 365 cookie issue

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Kno… (read more)

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Knowing that all cookies will be blocked I logged into office 365 and allowed manually cookies through "view page info" I then selected "set cookies" to allow expecting full access to office 365 mail, but this did not occur. What happened is I logged into office 365 and could see the icons and my login name but could not read the mail.

Office 365 gave the message "we couldn't sign you in please try again" yet I could see my log in name and the office 365 icons for mail, calendar etc.. just not the actual data. If I allow cookies in Browser privacy (which i take it allows cookies always) it woks.

I bring this up because it seems like something is missing in cookies that is not represented in FF.What is the difference between browser privacy cookies and allowing it through view page permissions? Can anyone offer an explanation?

Asked by Mace2 1 week ago

Last reply by Mace2 23 hours ago

How can I slim down my Firefox Profile?

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to sli… (read more)

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much.

Asked by HnLA 2 weeks ago

Last reply by HnLA 1 day ago

How can I delete the cloud sync data from an addon? (Multi Account Containers)

Hi, My Firefox sync data for a specific addon is messed up. I believe the temporary containers addon made Multi Account Containers addon to sync an insane amount of conta… (read more)

Hi,

My Firefox sync data for a specific addon is messed up. I believe the temporary containers addon made Multi Account Containers addon to sync an insane amount of containers, maxing up the sync storage. Now whenever I click to sync MAC, it downloads thousands of 'tmp' containers. It refuses to sync ever again, hence no matter how many times I fix it locally, if it ever syncs again, it downloads the thousands 'tmp' containers again. How can I delete the sync data for good?

Asked by Jon 1 week ago

Last reply by Jon 6 days ago

Firefox won't print, an error occured while printing

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work. … (read more)

Hello, for the past week i've been tackling this problem and it's driving me nuts. I've basically replaced FF with Chrome at this point, because I can't use it for work.

Firefox refuses to print, no matter which printer I select, and even if I try to print to .pdf using Microsoft Print to PDF (or other, 3rd party ones, I tried). Other programs and browsers print just fine, it's only FF that refuses, and it refuses to do so with any printer, physical or virtual.

The error I get is a window titled "Print Preview Error" and the error message is "An error occured while printing" (see attached image). For what it's worth, when I go to the menu and select Print, I get the print preview just fine, it's only after I move on to the printer selection and click on Print that I get this error.

I've followed all the steps from: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox as well as: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

And I've also tried using Safe Mode while doing that, as suggested here: https://support.mozilla.org/en-US/questions/854093

I hope you can help! I've been a Mozillian for more than 20 years, contributor, and volunteer, but this is making my work impossible and I'm forced to abandon FF due to this problem.

Asked by tzikis 1 week ago

Last reply by tzikis 5 days ago

How to remove all UNPINNED Top Sites at one time?

This question has been around for years... Isn't anyone else annoyed by having to clean up UNPINNED Top Sites one at a time? I posted over four months ago about trying to… (read more)

This question has been around for years... Isn't anyone else annoyed by having to clean up UNPINNED Top Sites one at a time? I posted over four months ago about trying to find out where Top Sites stores those unpinned sites... no one seems to know, except to say they are placed there by Firefox internally. I presume that means it is hidden in the code somewhere. Someone on the development team must know where? Maybe if there was a poll of users about this annoyance?? I wish I was younger to be able to get back into coding... my old brain just isn't up to it... ________________________________________________________________ You can lead a horse to water, but you can't make 'em think...

Asked by moot 4 days ago

Last reply by moot 4 days ago

firefox clogs disk

Hello. Firefox quickly takes up all the space on the SSD. After about two days of work, there is no disk space left. Closing the browser helps, but it's not comfortable. … (read more)

Hello. Firefox quickly takes up all the space on the SSD. After about two days of work, there is no disk space left. Closing the browser helps, but it's not comfortable. Windows 10 system.

Asked by vasiliev.andrey2020 1 day ago

Last reply by vasiliev.andrey2020 2 hours ago

Deleting cookies and cache

Currently on Firefox Version 85.0 (64-bit) using with Windows 10 Pro Until recently (before Firefox updated versions) my cookies, cache and history, were automatically de… (read more)

Currently on Firefox Version 85.0 (64-bit) using with Windows 10 Pro

Until recently (before Firefox updated versions) my cookies, cache and history, were automatically deleted on exit from Firefox with no problem. Now I can not delete them for some reason. Even when I try manually to "Clear Data" and also manually clear all History (all sub-menus checked to be cleared). When I restart and open an online newsletter, normally I have to sign in. I don NOT have passwords checked to be saved in FF options and never did. But now with the new version it just auto signs me into that website. I do NOT want my passwords saved/remembered, nor any of my other info, etc! It is really annoying and not secure if FF is now saving information we don't want it to! What is going on here? How do I resolve and get back the way I had it before the update? Please advise. Thanks in advance!

NOTE: I don't want to start from scratch by clearing out Firefox totally or messing with my profile. I have too much customization to start over from scratch. (That would be like asking somebody to reinstall Windows entirely when something minor goes haywire!)

Asked by msg_824 15 hours ago

Last reply by msg_824 26 minutes ago

Viewing special prices on manufacturer's website.

Hard to explain why I am asking here, but here goes: I am a reseller and use different sources. One of our vendor's websites is showing me retail pricing after I login. … (read more)

Hard to explain why I am asking here, but here goes:

I am a reseller and use different sources. One of our vendor's websites is showing me retail pricing after I login. Our special prices used to (and are supposed) be visible. If you don't log in, no prices are visible. My sales rep asked IT, who said to clear cache and cookies. And again today, he said it is on my end, not theirs.

Of course, that doesn't solve the problem. Do not even know where to begin.

Win10 Firefox 84.0.2 ABP

Thank you.

Asked by CiaoBella1 1 week ago

Last reply by CiaoBella1 6 days ago

Facebook and/or firefox issue

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send messag… (read more)

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send message button is now greyed out. The messenger button on the top right of my screen used to open a dropdown/popup that gave me a summary of my messages. That no longer works. I have been thru all kinds of settings randomly on FF and FB to try and correct the issue but i cannot figure out what is going on. I have tried turning Ublock on and off but that has not helped either. The only access i now have to messenger is to open it separately. I have not changed any FB settings. I did not change any FF settings myself other than trying to find out what could be doing this and exploring ublock for possibilities as that seemed the most likely culprit. Can anyone shed some light on what the issue is.

Asked by callwill 6 days ago

Last reply by callwill 5 days ago

When saving an edited PDF form the text is rendered exceedingly large

Greetings, I am trying to fill out a PDF form using Firefox's built in PDF viewer and form editor. I'm running Linux (Ubuntu) with Firefox 84. I am able to successfully v… (read more)

Greetings, I am trying to fill out a PDF form using Firefox's built in PDF viewer and form editor. I'm running Linux (Ubuntu) with Firefox 84. I am able to successfully view and "Open" the PDF within the browser, and even edit the text properly. However, upon saving or printing, the text gets rendered with a massive font size nullifying the ability to edit in browser. I've been trying to find some online resources without success, and can't seem to find others reporting a similar case.

I've disabled all extensions and restarted Firefox, but did not notice any change in behavior. Any tips for debugging? Attached are two pics of the PDF form while editing, and then the rendered PDF after saving.

Asked by dailyherold 1 week ago

Last reply by dailyherold 5 days ago

So IE has an icon where Flash SWF embeds used to be, how do I get something similar in FF?

Subject line says it all. I am discovering that FF 84.02 just leaves a blank spot where the Flash SWF used to be, making pages super confusing to view if they used to hav… (read more)

Subject line says it all. I am discovering that FF 84.02 just leaves a blank spot where the Flash SWF used to be, making pages super confusing to view if they used to have a SWF on them because you frequently don't even know what the page was supposed to do.

Is there any way to get some sort of placeholder graphic like IE has? Or if not, are there plans to implement one?

Asked by Sync 6 days ago

Last reply by Sync 6 days ago

Unable to open Firefox or Firefox Profile Manager

When using my computer today Firefox began not working, I would open it though clicking or running as admin, and it would open then Immediately crash, I've attempted to d… (read more)

When using my computer today Firefox began not working, I would open it though clicking or running as admin, and it would open then Immediately crash, I've attempted to delete the profile files to force it to create a new one, I've attempted to use backups to see if it would fix, I've refreshed my Firefox account using another pc logged into my account in Firefox. Ive attempted to use the "firefox.exe -P" command to force the profile to open but that instantly closes like the browser, and at this point im out of ideas on what it could be. Any suggestions or solutions?

Asked by fledglingjones 6 days ago

Last reply by fledglingjones 6 days ago

Are some questions deleted?

About a week ago I posted a question that has to do with cookies being deleted when I close Firefox. There was no link to any website in it. The question is not there. Do… (read more)

About a week ago I posted a question that has to do with cookies being deleted when I close Firefox. There was no link to any website in it. The question is not there. Do moderators "hold" or delete questions for any reason? Thanks.

Asked by Sue 6 days ago

Last reply by Sue 5 days ago

URL bar right click menu

When I select a text on a webpage and right click, there are some options including add-on related ones (e.g. translate this text). However, when I select a text in the a… (read more)

When I select a text on a webpage and right click, there are some options including add-on related ones (e.g. translate this text). However, when I select a text in the address bar my add-on options doesn't appear. Is it possible to use my add-ons on address bar selections? Or is it that my add-ons lack this feature?

Asked by cmnmsc 6 days ago

Last reply by cmnmsc 5 days ago

I lost the old login password Credentials which I stored in Mozilla

My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and… (read more)

My hp note book agot a reset recently with the windows 10 and I lost the previous mozilla with all credentials login id and password which I stored in mozilla browser and same are replaced by Chrome Saved Credentials now what I do to retrieve my old credentials which I saved on Mozilla as I have seen many old answers from you I didn't found any folder with old data of Mozilla Please help me

Asked by MUBASHIR HAMEED KHAN 5 days ago

Last reply by MUBASHIR HAMEED KHAN 2 days ago

suddenly safeway.com will not support firefox. Told to install chrome browser and use that.

The Safeway website has always supported Firefox until recently. Now we are told it is incompatible with Firefox and you must use the Chrome browser. Complained to Safewa… (read more)

The Safeway website has always supported Firefox until recently. Now we are told it is incompatible with Firefox and you must use the Chrome browser. Complained to Safeway and they just said they will forward it to their website manager.

Firefox works with all other websites I use.

Asked by Barry Jedrick 2 days ago

Last reply by Barry Jedrick 1 day ago

Text size only zoom - not working

Good morning to everyone! My "text size only" zoom is no longer working. I followed these (*) instructions and restarted the browser but to no avail. (*) https://support.… (read more)

Good morning to everyone!

My "text size only" zoom is no longer working. I followed these (*) instructions and restarted the browser but to no avail.

(*) https://support.mozilla.org/en-US/kb/font-size-and-zoom-increase-size-of-web-pages#w_how-to-only-change-the-size-of-the-text

Can anyone, please, help me solve this problem? Thank you in advance for your time and expertise!

Tommaso

Asked by Tommaso Santojanni 1 week ago

Last reply by Tommaso Santojanni 6 days ago

Can't use Netflix: Error Code F7702-1290

Hello! I can't use Netflix on my old Windows 7 machine. I'm sure my computer can handle the transcode but just in case - it runs an i3-2330M with 6GB of RAM. When I hove… (read more)

Hello!

I can't use Netflix on my old Windows 7 machine. I'm sure my computer can handle the transcode but just in case - it runs an i3-2330M with 6GB of RAM. When I hover over a title, I can see the preview but when I click it, I end up with an error message. I run the latest Firefox version and have also restarted to check if it works but alas, to no avail.

I have attached an image below. Also, just in case, I have done the adjustments to Firefox's configuration from here.

All help would be appreciated!

PS. Not sure if this helps, but Firefox couldn't play Spotify either! When I open the web Spotify player, I can see my playlists and such, but when I click on any song/album/playlists's play button, it doesn't respond at all! I have resorted to using the app, but am mentioning just in case if it helps figure out the problem/for other users having the same trouble as me.

Asked by hanos 1 week ago

Last reply by hanos 6 days ago