Firefox Community Forum

A week ago I got a BSOD that ruined settings of most of my extensions and most likely some of Firefox's settings too (at least it erased my custom findbar.matchdiacritics value, but probably not just that). After that I moved Firefox's folder and re-installed it. I also created a new profile. The 2 profiles are synced. Because of that, the new profile got (almost) all the extensions from the old one automatically. Then, I decided to do a clean install of those extensions (the reason why is a story for another ticket). So, while both profiles were opened, I removed one extension in the new profile, waited for a bit and checked the old one to see if it got removed from there too. At first it wasn't, so I thought they are not synced (anymore). Yeah, sure, but once I removed all extensions from the new one, the old one woke up and removed all extensions from there too. Great! Awesome! Loved it wholeheartedly! It really had to wait until I removed them all, didn't it? Anyway, I had a backup of my old profile, so I restored my extensions and their settings on both profiles eventually. So now I have clean installs of Firefox and extensions. Back to the issue. I can't load Steam pages (at least store.steampowered and steamcommunity) normally anymore. They load forever, and if the blue dot eventually stops moving (after an insane amount of time), it's either a plain white screen, or badly loaded page with most images missing.

• Edge loads them just fine
• Steam client loads them just fine.
• If I turn on VPN plugin (I use Browsec), then it works. It's like that in both old and new profile. That's why I mentioned that funny little story before.
• Tried Troubleshoot Mode, didn't help.
• Tried to selectively disable some extensions, same.
• Obviously tried to remove cookies, Ctrl + F5 and whatnot. Btw, if I clean everything and try to load it, then it's (most likely?) a white page, but if I turn the VPN on and load it first, and then turn it off and reload it, then it will look a bit better, but still will load forever with some media missing. (Which kinda make sense since something was already cached.)
• Tried to change proxy settings from “Use system proxy settings” to “No proxy” and “Auto-detect proxy settings for this network”, nah-ah.
• Tried to disable DNS in Firefox's settings, no siree.
• The console throws different warning and errors every time (that are probably even unrelated). Or none at all.
• Probably tried something I already forgot about.

Also, it seems the culprit is actually Akamai (it's where the Steam stores its media) or whatever is preventing reaching it. Because it often shows something like “Waiting for community.akamai.steamstatic.com...” in the status bar for a long time. It seems like the problem is within Firefox's settings, and it also looks like settings aren't synced across profiles (or at least some aren't, I definitely had to configure them on the new profile manually). Anyway, I am out of ideas and my butthurt thrust is about to deliver me to Uranus. Thanks for your attention!

I can no longer enter a password on the login page at https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go. I was able to change my password but it didn't help. A BofA agent could not identify the problem and walked me through the login using Chromium.

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and liked it. This latest update changed how a tab group collapses, instead of showing only the tab group name and collapsing all the tabs it leaves one open wasting space when I have several other tabs open. At least I don't see any sign of the annoying AI junk getting in the way yet. I thought you had a choice to stay on the ESR channel according to this link and others. https://support.mozilla.org/en-US/kb/firefox-support-windows-10-end-support I'll probably be forced to update to Windows 11 to do my taxes next year but I thought at least I could stay on the ESR channel to avoid new features getting in the way.

Hello,

This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com. If I go to OneDrive, then select today's date the issue is the same.

I've tried the same actions in Chrome and the photos are shown without issues.

Can someone help with this?

Regards, Petar

Sometimes when I sign in on Microsoft Outlook's email portal - a multistep process requiring authentication on one's phone - it says: "Hang on a minute while we sign you out" and then boots me, forcing me to sign in again. For awhile this was happening only occasionally, and the workaround was to delete all cookies for Microsoft online and Office. But now this is happening more frequently, and sometimes it happens immediately after deleting the cookies. In effect, Outlook on Firefox creates cookies that then prevent it from working. And it doesn't matter whether you say yes or no to "Stay signed in?" at the end of the sign-in process.

I reached out to Microsoft tech support, and they basically said this is a Firefox issue because it doesn't happen on Chrome or Edge.

Anyone else encounter this?

I have the latest Firefox installed on Linux Mint. But in Firefox privacy settings there is no longer a way to choose browsers. It just says "Firefox is currently your default browser". But every time I do a search, it automatically search with Google. That never never happened until I installed latest Firefox. If Firefox is forcing me to use Google, that why do I need Firefox?? Please explain?

Thanks much for your time

SYS.INFO: • OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 8 • Total Physical RAM: 16 GB • Graphics Card: Intel(R) HD Graphics 530, 1024 MB • Hard Drives: C: 476 GB (361 GB Free); D: 664 GB (483 GB Free); P: 267 GB (80 GB Free); S: 1862 GB (1687 GB Free); T: 1863 GB (1687 GB Free); • Motherboard: HP 829E, ver KBC Version 06.29, s/n PGAXV0QNNB7EO6 • System: HP, ver HPQOEM - 0, s/n 8CG8343NN9 • Antivirus: Windows Defender, Enabled and Updated

• Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Firefox 142.0.1 (64-bit) • Thunderbird 128.10.1esr (64-bit)

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THE ISSUE: When opening Firefox, (Attachment #1 - below) appears. Seems to have nothing to do with any reality . . . as when I check in SETTINGS (Attachment #2 - below). 1. So, who's telling the truth? 2. How do I stop the popup (Attachment #1) from making it's nagging, inaccurate appearance?

Thank you / Nels

https://www.datilcam.com/weather/index.htm

The website you are blocking is on my domain and is my website. Why are you blocking it? Stop blocking it!

Firefox crashed. I am trying to get it to how I had it before this. One of the problems is the new tabs thing. I know about CTRL-T, I have not used it. I have used the + on the tabs for years. I know, big deal, it's just inconvenient, interrupts my train of thought to switch, which is no big deal. But if anyone has a moment and can answer, it would be a blessing for me. Thank you.

I am using the Firefox browser on my iMac. Suddenly, I am not able to 'sign in' or access pages of common websites. I am getting blank pages or pages with the ever-circling ball when trying to access websites, like homedepot.com, shutterfly.com, etc. I can access them via safari.

I have gone through the Troubleshooting steps, have Uninstalled Firefox and Reinstalled, etc. What is happening with my browser?

Presently 142.0.1 (64-bit) installed; previous updates/downloads had no problems.

Now, however, going to https://www.firefox.com/en-US/?utm_campaign=SET_DEFAULT_BROWSER and attempt a download results in this (image).

Any solution to this?

Thank you.

When I do "save as " action for an image in the browser it opens dialogue window to save selected image. Unfortunately it displays files and folders in some random order, rather than my preferred order (sorted alphabetically by name, followed by sorting by type).

I can see no rhyme or reason to the way Firefox lists files and folders in the dialogue window, so every time I am saving an image I have to sort things by name and type before I can find what I want.

This is not permanent so I have to repeat this action every time I save an image.

How do I, please set application preferences? to make this setting permanent?

For some reason all of a sudden my bookmarks don't show their identification icons that are associated with that web site. Those icons are to the immediate left of the site address. I used to use those colored icons as a quick reference to select the web site I wanted. Being I have MANY bookmarks, those icons to the left weer a GREAT help to locating a specific bookmark.

   How do I get my bookmarks to show the way they used to show before? Is there a way to show my bookmarks to a earlier date? Maybe that way my bookmarks will show the way they used to ?
   Can someone please help. This new bookmark menu listing I now see is not user friendly! Thank you.

I was customizing my background by loading a picture. It's adult in nature. It should be my computer in my in my private home. When something amazing started happening. If I load ANY image with a naked woman on it After a few minutes Fire fox auto removes it. I have done this 30 times. I use ANY fire fox picture it's fine stays there forever. Load ANY picture with a naked woman on it and poof 2 minutes later it's gone. So please can you explain to me why whats claimed to be the most private and secure browser around is censoring me in my own home about what backgrounds I can have? I find this highly disturbing. And I am quite serious I have had them removed at least 30 times. I'm 56 y/o If I want a naked woman on my background it should be my business not fire foxes. Also no chrome is not doing it. neither is windows. It's Firefox removing them. Any explanation would be nice.

Ubuntu - I use the SNAP version of Firefox - I generally have lots of tabs open but only use 5 or so of them and it's generally fine.... but when I am closing Firefox, it USES like 100% of the CPU and ALL of the RAM and ALL of the SWAP memory when closing.

This locks up the computer.

Sometimes it doesn't quite go all the way but I can watch it all happen in real time, using Task Manager - and that shows a solidwall of all resources occouring, when the close Firefox is run.

I am told by research via ChatGPT that this is a very real problem with the SNAP version and it's best to change to the Debian version, copy all the bookmarks etc., across and then uninstall the SNAP version.

It's rather disconcerting to have Linux crash because of this one app locking it up and frequently.

Chat GPT:

Is there a problem with Firefox Snap Version closing and using all the resources while doing so, which results in locking up the computer?

You're definitely not imagining it—there have been reports of Firefox's Snap version consuming excessive system resources (CPU, memory) and even causing lockups or hangs, particularly during closure. Here's what’s going on and how to mitigate it:

What’s Happening with Firefox Snap?

2. Browser Hangs or Locks the System on Close

On Linux (especially Ubuntu), users have reported that closing Firefox can lead to it hanging in memory, sometimes unresponsive and still consuming resources.
Super User
Ask Ubuntu
A stark example from Reddit illustrates the severity:
“About 50% of the time I open Firefox, it'll reach 100% CPU usage in about 30 seconds… PC completely unusable unless I shutdown.”
Reddit

3. Known Wayland Sway Bug

On Wayland/Sway setups, reloading Sway while Firefox is open can trigger intense logging, causing high CPU use and an enormous syslog.
Fix: Set MOZ_DISABLE_WAYLAND_PROXY=1, or upgrade to FF 125 where the issue is addressed.
Reddit+1

Alternative Approach

Many users, particularly on Ubuntu, opt out of Snap completely in favor of the .deb package or PPA builds. These alternatives often avoid these specific issues. Ask Ubuntu Reddit

Thoughts? Solutions?

Thanks in advance.

For a while now firefox has been unable to enter fullscreen when pressing F11. Instead all it does is move the "Scroll forwards", "Open a new tab", and "List all tabs" button over slightly (The buttons on the top right, next to the minimize and close buttons).

I don't know what's going on with firefox.

Firefox Version 142.0.1 (64-bit)

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disabled) nor in Private browsing FF (no addins obviously) they said to reach out to FireFox for support. See below for email exchange: FROM MS (most recent reply):

Thank you for your response. We hope you are doing well. We sincerely apologize for the inconvenience and frustration this issue has caused, especially with the unexpected autoplay of music and the inability to exit the slideshow in Firefox. We completely understand how disruptive this can be, particularly in quiet environments or when you're on the go. Based on your detailed testing across browsers, it does appear that this issue is isolated to Firefox. Since the same content works as expected in Chrome (even with ad blockers enabled), the problem may be related to a recent Firefox. As the issue appears to be specific to Firefox, while the same functionality works as expected in other browsers like Chrome (even with ad blockers enabled). We genuinely want to help resolve this, but since the issue is browser-specific and not reproducible outside of Firefox, we kindly recommend reaching out to the Firefox Support Team for further assistance. They may be able to identify any recent updates, settings, or compatibility concerns that could be affecting the page behavior. We are truly sorry for the inconvenience and are grateful for your understanding.

MY EMAIL TO THEM (in response to them saying try in edge private etc): Apparently this is a FIREFOX only issue?

I tried in edge (regular, not private) and it plays the stupid slideshow with music just fine, and I can get out of it and view the regular memory page that I want (Music really!? What if you’re viewing while someone around you is asleep? Or otp in public??? Smh) Chrome – WITH Adblockplus and Ublock Origin ON it works (not in private) > weblink gyazo video of it working with ublock and abp enabled…. https://gyazo.com/2afbdf7e27357a375ca7613b197f17ce Firefox – with adblock plus off, ublock off, and ghostery OFF does not work > weblink gyazo video of it just refreshing grey, black grey black and goes nowhere forever https://gyazo.com/8da9258f36457901df66f99e87fe7560 Firefox – in private browsing (no addons) – does not work > weblink gyazo video of it just refreshing grey, black forever https://gyazo.com/f9119907e5127ede48797d9eacb1fed6 Since attaching a video to an email would be very large.. hope you can click outside links 😉

i switched the download folder to the "desktop",but still it saves whatever i download in the "default" folder of downloads....even when i checked that it actually in the settings says it was changed....im using Firefox142.0.1 (64-bit)