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  • Archived

Every day I spend lots of my time deleting over 60 spams, in my inbox. When I try to put in Spam it reads, not Spam as if they are controlling what I'm trying to do. I spend more time deleting than reading my email..

Every day I spend lots of my time deleting over 60 spams, in my inbox. When I try to put in Spam it reads, not Spam as if they are controlling what I'm trying to do. I … (read more)

Every day I spend lots of my time deleting over 60 spams, in my inbox. When I try to put in Spam it reads, not Spam as if they are controlling what I'm trying to do. I spend more time deleting than reading my email.. Very frustrating .

Asked by ERNestinEGail 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

privacy settings

Tried to use my Google ID to sign in to a website and got the following message. "We're unable to open Google Sign-In. Please adjust your browser's privacy settings or u… (read more)

Tried to use my Google ID to sign in to a website and got the following message. "We're unable to open Google Sign-In. Please adjust your browser's privacy settings or use a different sign-in option" Can not fine any thing in Privacy options that will fix this. I don't want to set up IDs for every site. Thanks Pat

Asked by Wingnut 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 32 support

Hi, I'm about to upgrade my old laptop to windows 10, but it's not very powerful. The processor is adequate with 1.67 GHz, but only have 2 gigs of memory. This Toshiba la… (read more)

Hi, I'm about to upgrade my old laptop to windows 10, but it's not very powerful. The processor is adequate with 1.67 GHz, but only have 2 gigs of memory.

This Toshiba laptop can handle a 64 bit system, but came with 32 from the factory. Since the model is quite old, about 15 years, it's better I stick with a 32 bit install. My question is - how long will Firefox be maintaining your 32 bit browser with updates?

Asked by dfpeddle66 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Cannot load outlook mail on firefox

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’v… (read more)

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’ve tried refreshing the page multiple times, clearing all cookies, restart my old lab top. Still, the same something went wrong messages. Please assist. Thank you.

Asked by htxtrantran_n 3 months ago

Last reply by James 3 months ago

  • Solved
  • Archived

Weird white thing in the edges

there is a weird white overlay in the edges of firefox. try looking at the edges of the screenshot. sorry if it`s a terrible screenshot and terrible english using firefox… (read more)

there is a weird white overlay in the edges of firefox. try looking at the edges of the screenshot. sorry if it`s a terrible screenshot and terrible english using firefox 95.0.1 (this error started now) and windows 10 21h2. i`ve deleted my entire firefox profile from file explorer and reinstalled it. maybe is it that but this error started before that.

Asked by MatrixFox15 7 months ago

Answered by MatrixFox15 7 months ago

  • Archived

Firefox ESR v52.9.0 Crash Reports No Longer Processed?

Has Mozilla stopped processing crash reports for older versions of Firefox like Firefox ESR v52.9.0 (the legacy version for Win XP and Vista)? I tried to filter crash r… (read more)

Has Mozilla stopped processing crash reports for older versions of Firefox like Firefox ESR v52.9.0 (the legacy version for Win XP and Vista)? I tried to filter crash reports on the Mozilla Crash Report site at https://crash-stats.mozilla.org/home/product/Firefox for older versions of Firefox but I can't select a Firefox version older than v68.4.1 (i.e., the current FF ESR version) - see attached image.

I'm trying to assist a Vista SP2 / Firefox ESR v52.9.0 user who is trying to troubleshoot their browser crashes but they've told me they are having problems submitting their crash reports from about:crashes. I just want to make sure that Mozilla is still processing crash reports for older version of Firefox if the user submits them from about:crashes manually, assuming the crash report is less than 6 months old.


64-bit Win 10 Pro v21H2 build 19044.1466 * Firefox v96.0.3 * Microsoft Defender v.4.18.2111.5-1.1.18800.4 * Malwarebytes Premium v4.5.2.157-1.0.1562 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

Asked by lmacri 6 months ago

Last reply by lmacri 6 months ago

  • Archived

need an update on our mozilla firefox system

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that ins… (read more)

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that instacart system were upgraded, our system should al also be upgraded, Unfortunately, we are not computer "savy". PLease help. We don/t know who to go for help. Thank you and appreciate any help you can give us. Respectully, Susan Melliza

Asked by susan.melliza 1 year ago

Last reply by cor-el 1 year ago

Latest upgrade

I upgraded my firefox today to 101 I think and now I cannot search or go to any website. I tried to restore to a previous version and it said none are available. The on… (read more)

I upgraded my firefox today to 101 I think and now I cannot search or go to any website. I tried to restore to a previous version and it said none are available. The only way I can use firefox to go on the web is if I go into troubleshooting mode. How can I fix this?

Asked by bscottfildes 2 months ago

Last reply by ManageAccount 1 month ago