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  • Archived

Recover lost tabs

Earlier today I changed my settings in "Privaty & Security" to "Clear history when Firefox closes". In that setting I selected to only delete "Browsing and download h… (read more)

Earlier today I changed my settings in "Privaty & Security" to "Clear history when Firefox closes". In that setting I selected to only delete "Browsing and download history."

I assumed this would just delete my browsing history from the URL bar, but now after I closed Firefox, it also deleted all my tabs!! There were many important tabs that I don't want to lose. But I also can't find them under 'recently closed tabs', and I also tried a solution from this forum, namely to find the recovery file and upload them to https://www.jeffersonscher.com/ffu/scrounger.html -- but they don't contain my old tabs either!

Is there still something I can do to recover my lost tabs??

Asked by JelleAms 1 year ago

Last reply by cor-el 1 year ago

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New tab "+" missing from tab bar with with 20 tabs or more

After the latest update (117.0 64-bit) I now do not see the '+' sign in the tab bar. I have 40 tabs open (please, no negativity - it's always worked for me), but if I cl… (read more)

After the latest update (117.0 64-bit) I now do not see the '+' sign in the tab bar. I have 40 tabs open (please, no negativity - it's always worked for me), but if I close all of the tabs it reappears. Re-open the original 42 tabs and it's gone again. Close them and it reappears, etc. Now for the fun bit: starting from scratch with a new window - the '+' is there, but open 20 more tabs and it goes.

Asked by trgz 1 year ago

Answered by cor-el 1 year ago

  • Archived

Lost tabs sent from other device in Firefox when force-closing browser

I recently sent a lot of tabs from my phone to my computer. However, when I started Firefox on my computer, since Firefox tried to load the content of all sent tabs immed… (read more)

I recently sent a lot of tabs from my phone to my computer. However, when I started Firefox on my computer, since Firefox tried to load the content of all sent tabs immediately instead loading them lazily (which I think probably should be the default behavior), it took a very long time for Firefox to display even the tab that was currently selected, and I therefore decided to kill Firefox and reopen it, in the hope that all new tabs would load lazily. Instead, when I reopened Firefox, none of the new tabs where there anymore; it was as if they had never been sent. I would like to get them back, but I have no idea how to. Does anyone know if that is possible and, if so, how?

Asked by krikru 11 months ago

Last reply by cor-el 11 months ago

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Lost tabs, found...but

I had two Firefox windows open. One had 100+ tabs open, the other had around 5 open. Like a klutz I accidentally closed the window with the 100+ tabs open instead of the … (read more)

I had two Firefox windows open. One had 100+ tabs open, the other had around 5 open. Like a klutz I accidentally closed the window with the 100+ tabs open instead of the other window. Now when Firefox restarts it opens the version with the 5 tabs.  :-( I read about lost tabs in Firefox. I have found a file with the 100+ tabs in it. It is called: upgrade.jsonlz4-20221007134813. But what do I do next to restore Firefox to restart with the 100+ tabs version? Thanks.

Asked by WW13 1 year ago

Answered by WW13 1 year ago

  • Solved

Multiple windows, check for closing multiple tabs is asked only on last window

Hey there, during work I often open two windows of Firefox to have more information visible on my two monitors. Unfortunately I sometimes forget that I have a second win… (read more)

Hey there,

during work I often open two windows of Firefox to have more information visible on my two monitors. Unfortunately I sometimes forget that I have a second window open, so I close only my "main" window and loose all tabs.

Is there a way to force Firefox to ask to close a window and loosing multiple tabs for every window open?

Right now this only happens for the last open window.

PS: I just found out about the keyboard shortcut of restoring a window (CTRL+SHIFT+N) recently. I would prefer a setting in my case.

Thanks in advance Fred

Asked by Fred 5 months ago

Answered by Fred 5 months ago

  • Solved
  • Archived

Tabs from previous session no longer open on startup.

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothi… (read more)

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothing other than a blank page. Luckily for me, this has happened in the past and I have a Bookmarks Menu folder with my default tabs saved. Even so, it's still frustrating.

Asked by CdnBookLover 1 year ago

Answered by cor-el 1 year ago

  • Archived

Tabs Crashing

Everytime I try to open a tab on my Firefox window, it loads for a second before a blank screen saying that my tab has crashed. The only times I can open a new tab is on … (read more)

Everytime I try to open a tab on my Firefox window, it loads for a second before a blank screen saying that my tab has crashed. The only times I can open a new tab is on a private window.

Asked by honologobo36 8 months ago

Last reply by cor-el 8 months ago

  • Archived

create a new tab

I have updated to the latest version of Firefox browser this time. Whenever I create a new tab, the page will prompt me with a failure to load content and hope me to try … (read more)

I have updated to the latest version of Firefox browser this time. Whenever I create a new tab, the page will prompt me with a failure to load content and hope me to try refreshing to resolve it, but it does not work

Asked by 2655947662 8 months ago

Last reply by 2655947662 8 months ago

  • Archived

Tab foregrounds become gray for NYTimes pages

In Firefox 114.0.2, the tab foreground color for most NYTimes.com pages initially is black, but after an instant, the foreground color now becomes gray. The background c… (read more)

In Firefox 114.0.2, the tab foreground color for most NYTimes.com pages initially is black, but after an instant, the foreground color now becomes gray. The background color is a similar gray, so the tab symbol for the NYTimes (beginning with an ornate letter T) cannot be distinguished from the background. The NYTimes tab foreground color used to remain black.

For an example, go to https://www.nytimes.com/. The tab foreground colors for some NYTimes pages remain black; for example, go to https://help.nytimes.com/hc/en-us. I think this tab foreground color change began recently, less than a month ago. This problem does not occur for web sites other than the NYTimes. Restarting my computer does not help. This tab color problem does not occur in Edge or Chrome.

Thanks for any info

Asked by NotFred3 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

A Container Tabs issue in a corporate environment.

"Container Tabs" are unavailable in Firefox on my employer's corporate PC. The "Enable Container Tabs" option is missing in the Tab section in Settings. There is a noti… (read more)

"Container Tabs" are unavailable in Firefox on my employer's corporate PC. The "Enable Container Tabs" option is missing in the Tab section in Settings. There is a notification "Your browser is being managed by your organization." Thus, the lack of container tabs may be due to corporate policy. However, I don't see anything on the Active Policies page except one irrelevant record: "InstallAddonsPermission Default false." Additionally, "Container Tabs" are unavailable only in Firefox. Nightly has them. But, Nightly is not officially supported by my company. I have tested several corporate PC and different versions of Firefox and Nightly. Is it a weird Firefox bug or something else?

Asked by YDUBINSKY 1 year ago

Answered by cor-el 1 year ago

Restore Lost Tabs

When I logged onto Firefox this morning it asked me to update which I did. When I got onto Firefox all my tabs were gone. Please tell me if I did something to cause this … (read more)

When I logged onto Firefox this morning it asked me to update which I did. When I got onto Firefox all my tabs were gone. Please tell me if I did something to cause this and how to keep this from happening again. I do have it set up to restore tabs when logged off and starting up again. Also please tell me how to get my tabs back! I tried to follow instructions for this but actually didn't have the things they said to click on. Thanks so much for your help!!

Asked by Mary 4 months ago

Last reply by cor-el 4 months ago

  • Solved
  • Archived

Shrink tab width

I need to shrink the size of my tabs, which remains constant no matter how many are open. If I have four open, I get the "+" for a new tab at the end of the tab bar. If… (read more)

I need to shrink the size of my tabs, which remains constant no matter how many are open. If I have four open, I get the "+" for a new tab at the end of the tab bar. If there are five open, the tabs consume the entire width of the browser window and the "+" sign disappears. It is not found in the "customize toolbar" menu. I have tried restoring tool bar defaults and changing the uidensity to 1, but neither change shrinks the size of the tabs or gives me the "+" option.

What do I need to do to get back to the way it used to work?

Asked by WFiske 1 year ago

Answered by cor-el 1 year ago

  • Archived

Show title on pinned tabs

I need pinned tabs to show their title, just like normal tabs. They currently only show an icon, but apart from the fact that in my case the icons are identical to one an… (read more)

I need pinned tabs to show their title, just like normal tabs. They currently only show an icon, but apart from the fact that in my case the icons are identical to one another so I can't know which one is which without hovering them, I'm more of a text person anyway.

So, how to make pinned tabs show their title?

Asked by thany 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Closed 8 windows, could only restore 3 - need to restore the other 5 (Win10)

Within the last hour or so, I needed to close Firefox while installing an app (the setup was recommending to close all Windows programs). Had 8 windows open. Right-clic… (read more)

Within the last hour or so, I needed to close Firefox while installing an app (the setup was recommending to close all Windows programs).

Had 8 windows open.

Right-clicked on the Taskbar Firefox icon, then selected the option "close all windows" - it proceeds to close each window consecutively, asking me each time for manual confirmation whether to close this window with x tabs in it - and I just confirm each time.


So then after that setup is completed, I open Firefox again - the last closed window is restored (as per the settings);

then I click on History, "recently closed windows", and.... there's only 2 windows on that list. I restore those 2, and then the list is empty - nothing more to restore.


So if I had restarted the PC, it would've just restored the 8 windows upon reopening Firefox, as usual - but since I opted to just close Firefox like this, "close all windows", I just lost 5 windows.


So could anything be done here?

Something in the files? Maybe the C:\Users[user]\AppData\Roaming\Mozilla\Firefox\Profiles\4qu1kfr9.default-release\sessionstore-backups path? There's a file called "previous.jsonlz4" in there, something I could do with that one?

Or something else?

Any help would be appreciated!

Asked by fbacount 1 year ago

Last reply by fbacount 1 year ago

  • Archived

Firefox has done it again

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But o… (read more)

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But only blank boxes show up on the page. It will not accept a new entry when I try to enter one. It goes back to the blank white box. Why does this keep happening? Can anyone give me a Firefox for Dummies way to fix this?? Thanks!

Email removed for privacy

Asked by raydle1101 7 months ago

Last reply by zeroknight 6 months ago

  • Solved
  • Archived

Double-clicking sometimes opens a bookmark page

Hello at Mozilla Support, I'm having this issue where sometimes, when I double-click to download a link or open a downloads item, it opens the same bookmark page instead… (read more)

Hello at Mozilla Support,

I'm having this issue where sometimes, when I double-click to download a link or open a downloads item, it opens the same bookmark page instead. This is the page, and not sure if it's alphabetical, since this pages starts with an 'a' "https://authorspublish.com/#optin" Wondering how I can get this to stop changing the page I am on and opening the bookmark.

Thanks, Sonya

Asked by Sidonie.wa 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Lost window with open tabs

By mistake, I close a window with lots of opened tabs and can not get them back. In the past when this happened I went to history but now there's no available option in "… (read more)

By mistake, I close a window with lots of opened tabs and can not get them back. In the past when this happened I went to history but now there's no available option in "recently closed windows".

Asked by sunfirepc 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Window with 50+ tabs just disappeared from history

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates bu… (read more)

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates but now I want to yell at someone :(

Asked by annaxt 2 years ago

Last reply by annaxt 1 year ago

  • Archived

Does having inactive tabs, such as news articles with embedded videos playing, consume data?

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite… (read more)

In my location, my only option for internet access is a mobile hotspot with limited data. Consequently, I am always mindful of my data usage when using my laptop. Despite primarily browsing static pages, email, and other low-data activities, I often find my data usage higher than anticipated. The main culprit comes to mind to be videos embedded in news articles. Sometimes, with multiple tabs open, I switch to an inactive tab only to find a video playing. Although I've configured my Firefox preferences not to autoplay videos, it seems that YouTube videos still override these settings.

So, my question is, when a tab is inactive, does Firefox stop all data transfer for that tab in the background? And if not, what are the solutions to stop any background data other than continually closing all tabs?


Also, any suggestions on this topic are appreciated, especially from and to users who also live in remote areas without fiber, DSL, etc.

Asked by Terra Civis 8 months ago

Last reply by cor-el 8 months ago