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How often does sync sync?

I set up sync with 4 user profiles on one user account on my computer. Firefox 57, 54, ESR, and Waterfox. Because of the compatibility issues, I only sync passwords, hist… (read more)

I set up sync with 4 user profiles on one user account on my computer. Firefox 57, 54, ESR, and Waterfox. Because of the compatibility issues, I only sync passwords, history, and bookmarks.

Everything synced when I first set this up. But since then, nothing. How often does sync sync? Is there a manual way to trigger it?

Asked by FredMcD 2 years ago

Answered by cor-el 2 years ago

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Changed menu bar colors via options. does not work. stays white on black. hard to read

I went to options general language and colors then picked new colors. Colors remained the same. white text on black background on menu bar on top. However, in the opt… (read more)

I went to options general language and colors then picked new colors. Colors remained the same. white text on black background on menu bar on top. However, in the options it started by saying that I have black text on white background. Which is opposite of what is actually happening. The white text on black background is very difficult to read. The version I use is 64.0.4 for win10 I read related topics did not quite understand the instructions.I need step by step instructions. Could you please help me. Thanks George

Asked by Sirk 1 year ago

Answered by jscher2000 1 year ago

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Sites open many redirects

On the 16 of July I posted this; Support Forum Redirects 10 REPLIES 1 HAS THIS PROBLEM 18 VIEWS LAST REPLY BY HAPPY112 2 WEEKS AGO dianet dianet Posted 7/16/17, 5:18 PM … (read more)

On the 16 of July I posted this; Support Forum

Redirects 10 REPLIES 1 HAS THIS PROBLEM 18 VIEWS LAST REPLY BY HAPPY112 2 WEEKS AGO

dianet

dianet Posted 7/16/17, 5:18 PM When using some sites, there are many redirects and I even get a new fire fox page. Why and how can I fix this?


I am using a Hewlett-Packard - HP ENVY TouchSmart Sleekbook 4 with windows 10 64 bit operating system. Extensions: Adblocker Plus and ZenMate Security, and unblock VPN Plugins: OpenH264 Video Codec

              Shockwave Flash 26.0
              Widevine Content Decryption

When I go to primewire.ag, ,watchfree.to, putlocker.today, etc and click on a tv show a new smaller firefox page opens, or some other site that I DID NOT CLICK ON.

I have followed to the letter all the remedies I have received from your TOP Contributor Happy 112 and Nothing is working.

Every single time i go to a web site using Firefox I get redirects to other sites. If I'm using ZenMate the redirects are to English sites. If I'm not using ZenMate I get redirects to Thai web pages.

Now my question to Firefox 1. can this be fixed? 2. How do totally uninstall FireFox and reinstall it with none of my bookmarks and no extensions?

Please help Diane

Asked by dianet 2 years ago

Last reply by Zachary_ 2 years ago

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Add-ons disabled or fail to install on Firefox, any fix for older Firefox Versions planned?

Hi all, Regarding the known Issue from 4th May where Add-Ons stopped working, I wanted to ask if a fix is planned to be deployed for the older versions (ex. 54.0.1.). I r… (read more)

Hi all, Regarding the known Issue from 4th May where Add-Ons stopped working, I wanted to ask if a fix is planned to be deployed for the older versions (ex. 54.0.1.). I read, that first a fix through "Study" has been released, after that, the newest version 66.0.4 should fix this. https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/ https://support.mozilla.org/en-US/kb/add-ons-disabled-or-fail-to-install-firefox Back then, when updating to a newer version from 54.0.1. I got the message, that some extensions like Adobe Flash / Macromedia Flash were dangerous and are permanently disabled, which made me stay on version 54.0.1. I only use Addblock Plus to get rid of some malicious Adds (the benign Adds stay) and Norton Security to stay protected. Will there be a fix for older Firefox Versions sothat I can continue using the Addons and continue using Firefox?

Thank you.

Asked by Releth 1 year ago

Answered by cor-el 1 year ago

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why does cert store contain *multiple* copies same Intermediate SSL Cert?

Hello, Two questions I hope you all can help us with: 1. What are the circumstances under which a server would fail to provide the Intermediate to the browser? One can … (read more)

Hello,

Two questions I hope you all can help us with:

1. What are the circumstances under which a server would fail to provide the Intermediate to the browser? One can say "misconfigured server," but do others have experience with some typical cases where Firefox can't get the Intermediate from a server and figured out why. In researching this issue of "missing Intermediate" (not sending down the Chain or Intermediate). We think the problem is on the server side and we have asked the application developer will look into why his app isn't sending down the Intermediate. But with their development deadlines, they may not get to it soon. I thought some on this forum might have seen past examples or conditions under which Firefox was not given the Intermediate by the server. So this is a little general, but if you have past examples, I'd love to know.

2. From working on the above issue, we came up with a question that is the kind of the opposite: how does it come to pass that on some of our workstations the FireFox certificate store sometimes contains multiple copies of the below (and other) Intermediate Certs:

                                     "Entrust Certification Authority - L1K                     Software Security Device"

We'd like to understand the mechanism by which multiple (2-3) identical lines / copies of the L1K Intermediate SSL Cert end up in Certificate Manager. Why are there the duplicates? If I understand correctly, if a Software Security Device (Intermediate SSL Cert) is not in the Cert store, the server will provide the chain (or is it just the intermediate?) to FireFox and Firefox will install that Intermediate (since it already has the Root, which for this L1K intermediate cert is Entrust G2, and thus can trust L1K). On maybe 20-30% of the Firefox installs we checked, they have more than one line entry for L1K. They don't seem to be causing any problem, we are mainly curious to know the whys of the appearnce/installation of multiple copies of the same SSL Intermediate Cert.

For both we tested on a bunch of Windows 10 (some Win 7) workstations running mostly between FFox 56-60, with some very few on FFox 48 or older. The "not getting an Intermediate SSL cert" issue does not seem to depend upon the version of the Windows workstation or of FireFox, we think it is server side hence my request for the experiences of others where this happened to them, under what case/situations.

thank you,

Alain

Asked by evenalain 2 years ago

Answered by jscher2000 2 years ago

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Firefox crashes constantly on Ubuntu 16 LTS

So I am not completely nubcakes, so i have ran apt to get update builds and build-trees. Still doesn't fix things. It mostly crashes with Facebook and Youtube. But that i… (read more)

So I am not completely nubcakes, so i have ran apt to get update builds and build-trees. Still doesn't fix things. It mostly crashes with Facebook and Youtube. But that is mostly what I use FF for. It has even crashed repeatedly on just about:restoresession. I think it is a video problem. I have ubuntu 16.04 LTS but everything is up to date. Doesn't matter what is loaded or not, see about crashing just on restore session with a single tab!

The problem still happens in safe-mode, so there is that checked out. The reports don't appear to have much in common.

Thanks,

These are the crash reports just from the last month:

bp-c8a229d5-078d-48af-af3f-ec8951170727 7/27/17 5:52 PM bp-8294c659-e299-4c04-abd5-be5311170727 7/27/17 5:46 PM bp-d0fb584c-194f-4951-82b2-514901170727 7/27/17 5:43 PM bp-a25a5938-9d1b-4c6d-80fa-5eea21170727 7/27/17 5:24 PM bp-051434c2-66c6-405c-87ea-9ffea0170727 7/27/17 7:39 AM bp-14540c79-0f7b-473f-ad1d-4a1651170726 7/25/17 9:05 PM bp-6076d202-6de7-4cc4-a3b8-ad5161170726 7/25/17 9:04 PM bp-57171575-2908-4c18-90a0-0e7b61170726 7/25/17 9:03 PM bp-c7a5dee9-ea1a-4800-a99d-c36001170726 7/25/17 8:49 PM bp-9c89df6a-4640-488f-a7f5-13d5d1170726 7/25/17 8:48 PM bp-7d7c1e75-c2a3-4d66-a74a-900821170726 7/25/17 8:46 PM bp-d5f9d5d9-eaf1-4105-97a5-c3bb71170726 7/25/17 8:26 PM bp-6c88c174-429d-4646-a5fd-b7e981170726 7/25/17 8:24 PM bp-b61a30bb-415f-4523-a958-a5b901170726 7/25/17 8:23 PM bp-f573df28-9fe0-4855-8046-94d1d1170726 7/25/17 8:23 PM bp-4ecba8e1-9b4c-4588-ae34-c84cb0170726 7/25/17 8:18 PM bp-568efbd6-f09a-42c5-ba0a-5f9f91170725 7/25/17 5:49 PM bp-e61b45a3-2b84-4b8f-8ecb-975771170725 7/25/17 5:49 PM bp-162bd135-3989-45dd-b2f1-aed1f0170725 7/25/17 5:48 PM bp-fc31b82f-3658-48cc-a04f-d81bf1170725 7/25/17 5:48 PM bp-94f67d6b-6616-4caa-9d39-d18fb1170725 7/25/17 5:48 PM bp-bfa4c843-9005-4636-8926-3a9a40170725 7/25/17 5:47 PM bp-343a6120-a036-4336-9a9d-587930170725 7/25/17 7:12 AM bp-36dd2637-9ef9-42ca-ab93-686051170725 7/25/17 7:11 AM bp-88f45052-45d5-453c-881b-857161170725 7/25/17 7:09 AM bp-1a7ea877-e465-48ea-b684-191a71170724 7/24/17 5:13 PM bp-f721af6c-ba38-4de3-add8-6b8e11170723 7/23/17 4:39 PM bp-1148b510-5b9a-4ec3-b677-3bf711170721 7/21/17 5:59 PM bp-b886f9a0-35d3-4067-b8b6-91c171170721 7/21/17 5:59 PM bp-cdf4dce2-617c-40c4-a1af-9ead50170721 7/21/17 7:04 AM bp-5e9d55b2-627f-49d2-b230-5f4381170719 7/19/17 5:20 PM bp-be1c7bde-0931-4d80-b116-45d3b1170719 7/19/17 5:10 PM bp-ddbe9bc2-f8b2-4c55-8dae-82ad31170718 7/18/17 7:24 AM bp-bb3355c5-e26e-4fe2-99cb-eab281170717 7/17/17 5:03 PM bp-6a565d73-b9de-4a9d-a22b-e4be40170717 7/16/17 8:43 PM bp-df661bb2-05d0-4627-b07f-fec1e1170715 7/14/17 8:44 PM bp-47da5423-9023-4d5d-9ba1-acc221170713 7/13/17 5:34 AM bp-5be32bf6-a9a5-436f-bb2c-0b6050170713 7/12/17 8:03 PM bp-6c01d2c0-36ec-4626-be5d-647fb1170713 7/12/17 8:03 PM bp-5d9e60b5-c6c4-46ca-8605-ed39b1170712 7/12/17 7:49 PM bp-653c247a-8013-40c1-a45f-58ee71170712 7/12/17 5:58 PM bp-05838c3c-5069-4ad2-8bfc-a9edb0170709 7/9/17 3:06 AM bp-98799c26-8432-4917-968b-e4e511170709 7/9/17 3:06 AM bp-6fc7e536-4ec1-4b54-9616-b42d21170709 7/8/17 8:30 PM bp-a14cd00d-fa4d-4bbe-a35a-69d841170708 7/8/17 7:10 PM bp-cced0057-6fc8-4b52-9a24-9910b1170708 7/8/17 9:13 AM bp-655b2f72-8b6c-4715-9484-084c81170708 7/8/17 8:01 AM bp-18e8b49f-ebdb-480d-a048-3b8c21170708 7/7/17 8:42 PM bp-ea329e54-4046-4e41-bce5-57d701170707 7/7/17 7:27 PM bp-52673eb0-e598-4b74-a968-32b761170707 7/7/17 7:08 AM bp-d5a4cd82-5133-4a1e-b288-393b51170707 7/6/17 9:54 PM bp-a96a52ef-a261-4265-8ced-a6cbc0170707 7/6/17 9:54 PM bp-77ae5a74-63fd-4533-bf96-dd6a21170706 7/6/17 12:08 AM bp-cdf1a271-7c85-4b2c-93a3-3f2941170705 7/5/17 5:44 AM bp-59425ce8-a6ec-4813-a5f5-f3f461170704 7/4/17 7:02 AM bp-22e00d75-e574-4e1b-ba99-c18f60170704 7/4/17 6:54 AM bp-debeb93e-2175-40e1-a0b9-f49240170704 7/3/17 11:02 PM bp-1defe443-a9d4-4772-af0c-78fa61170703 7/3/17 8:13 AM bp-4f35f2dd-f64f-42ab-87d0-35c791170629 6/29/17 10:55 AM bp-19861765-b889-4b11-a899-d77621170628 6/28/17 7:17 PM bp-f86bbf6a-d1e9-4036-9532-e05ce1170627 6/27/17 10:20 AM bp-f0e7300f-59e6-4a4f-95a1-239df0170627 6/27/17 9:25 AM bp-58f8af54-123b-49dc-ba4f-955f41170627 6/27/17 8:51 AM

Asked by sunborn 2 years ago

Last reply by sunborn 2 years ago

  • Archived

Add-ons/Extension Update: FireFox Extension Fixes Released! Updates for Versions 47-thru-65!

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update. If you are running Firefox versions 61 – 65 and 1) did not receive the deployed f… (read more)

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update.

  • If you are running Firefox versions 61 – 65 and 1) did not receive the deployed fix and 2) do not want to update to the current version (which includes the permanent fix): Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 57 – 60: Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 47 – 56: install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.



Updates – Last Updated: 17:04 EDT May 9, 2019

A less technical blog post about the outage is also available. If you enabled telemetry to get the initial fix, we’re deleting all data collected since May 4. (May 9, 17:04 EDT)

Mozilla CTO Eric Rescorla posted a blog on the technical details of what went wrong last weekend.



Updates – Last Updated: 19:28 EDT May 8 2019

We’ve released Firefox 66.0.5 for Desktop and Android, and Firefox ESR 60.6.3, which include the permanent fix for re-enabling add-ons that were disabled starting on May 3rd. The initial, temporary fix that was deployed May 4th through the Studies system is replaced by these updates, and we recommend updating as soon as possible. Users who enabled Studies to receive the temporary fix, and have updated to the permanent fix, can now disable Studies if they desire.

For users who cannot update to the latest version of Firefox or Firefox ESR, we plan to distribute an update that automatically applies the fix to versions 52 through 60. This fix will also be available as a user-installable extension. For anyone still experiencing issues in versions 61 through 65, we plan to distribute a fix through a user-installable extension. These extensions will not require users to enable Studies, and we’ll provide an update when they are available.



"Updates – Last Updated: 11:51 EDT May 8 2019 (From Mozilla Blog)

Firefox 66.0.5 has been released, and we recommend that people update to that version if they continue to experience problems with extensions being disabled. You’ll get an update notification within 24 hours, or you can initiate an update manually.
An update to ESR 60.6.3 is also available as of May 8th. We’re continuing to work on a fix for older versions of Firefox, and will update this post and on social media as we have more information."



A Firefox release has been pushed — version 66.0.4 on Desktop and Android, and version 60.6.2 for ESR. This release repairs the certificate chain to re-enable web extensions, themes, search engines, and language packs that had been disabled (Bug 1549061).

There are remaining issues that we are actively working to resolve, but we wanted to get this fix out before Monday to lessen the impact of disabled add-ons before the start of the week. More information about the remaining issues can be found by clicking on the links to the release notes above. (May 5, 16:25 EDT)



"Last Updated: 00:54 EDT May 5 2019

Updates:

Some users are reporting that they do not have the “hotfix-update-xpi-signing-intermediate-bug-1548973” study active in “about:studies”.

Rather than using work-arounds, which can lead to issues later on, we strongly recommend that you continue to wait. If it’s possible for you to receive the hotfix, you should get it by 6am EDT, 24 hours after it was first released.

For everyone else, we are working to ship a more permanent solution. (May 5, 00:54 EDT)

There are a number of work-arounds being discussed in the community. These are not recommended as they may conflict with fixes we are deploying. We’ll let you know when further updates are available that we recommend, and appreciate your patience. (May 4, 15:01 EDT)"

Quoted From This Mozilla Blog:

https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/




~Pj (Yeah! My Extensions Are Back!)

Asked by Pj 1 year ago

Last reply by James 1 year ago

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Crashing tabs (Signature EnterBaseline)

I am having trouble with my browser crashing. After the tab crashed, I hit the refresh button and nothing happened. In the crash report, it says signature is EnterBaselin… (read more)

I am having trouble with my browser crashing. After the tab crashed, I hit the refresh button and nothing happened. In the crash report, it says signature is EnterBaseline and the crash reason is "EXCEPTION_ILLEGAL_INSTRUCTION." This has me worried it may have been an attack or malicious code causing it.

If it will help someone solve this, I have the URL to the crash report I submitted, but I would like to make sure that it is safe to post the link, that it won't open me up to any security issue. Thank you.

Asked by crashhelp 2 years ago

Last reply by cor-el 2 years ago

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on itv hub itv, itv2, and itv4 are just grey square and the other channels normal

When I have firefox 60 running and go to itv hub website and login and select itv channel or itv 2 or itv 4 channels I just get a grey square. itvbe channel and itv 3 and… (read more)

When I have firefox 60 running and go to itv hub website and login and select itv channel or itv 2 or itv 4 channels I just get a grey square. itvbe channel and itv 3 and citv channels works fine my operating system is opensuse linux 13.1 at the moment I am running firefox 54.0.1 with no problems at all

Asked by willipad 2 years ago

Last reply by willipad 2 years ago

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Why won't this website http://www.virtualhousechurch.com/ run in Firefox? It runs fine in MS Edge and Chrome. It keeps giving a script error & locks Firefox.

I've tried disabling the script with YesScript plugin (no help) I've tried extending the script run time (no help) http://www.virtualhousechurch.com/ This website will no… (read more)

I've tried disabling the script with YesScript plugin (no help) I've tried extending the script run time (no help) http://www.virtualhousechurch.com/ This website will not run on Firefox, why, is there a fix or a plug in that I need?

Asked by George 3 years ago

Answered by cor-el 3 years ago

  • Archived

How to troubleshoot this persistent crashing?

Suddently Firefox started crashing every minute although I didnt install any new program or new hardware. I was using 32 bit version and switched to 64 but this didnt sol… (read more)

Suddently Firefox started crashing every minute although I didnt install any new program or new hardware. I was using 32 bit version and switched to 64 but this didnt solve the problem. What can solve it?

Asked by Gentleman_10 2 years ago

Last reply by Gentleman_10 2 years ago

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Do you all run giveaways where once a Saturday 7 firefox users get to spin a wheel and win a prize?

Clicked on a random tab and it said something like "Congrats! Every Saturday, Firefox picks 7 lucky users to spin a wheel and get a chance to win a great prize! I won an … (read more)

Clicked on a random tab and it said something like "Congrats! Every Saturday, Firefox picks 7 lucky users to spin a wheel and get a chance to win a great prize! I won an iphone apparently... but thinking it's probably a scam of course. It did have comments from other "users" probably fake of course, saying "this works! Got my gift as promised" but still think it's a scam. Thanks!

Asked by MorganAllen 1 year ago

Answered by James 1 year ago

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Firefox crashes

Started computer today for the first time. Mozilla crashes every time on start-up. This persists after uninstalling, rebooting my machine, and reinstalling Firefox using … (read more)

Started computer today for the first time.

Mozilla crashes every time on start-up. This persists after uninstalling, rebooting my machine, and reinstalling Firefox using the latest installer from the Mozilla website.

Crash ID: bp-f429ed6c-3415-4a0a-9a05-849b61170723

Asked by ferrumcivis 2 years ago

Answered by FredMcD 2 years ago

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  • Archived

How to get back to web page after reading aol mail

I am on an interactive web page. It asks me to go to my e-mail (aol) to get some information such as a password then to return to the web page to continue. I do not know … (read more)

I am on an interactive web page. It asks me to go to my e-mail (aol) to get some information such as a password then to return to the web page to continue. I do not know how to do this without losing the web page. Currently I go to another computer to read the mail and then go back to the first computer. Or I minimize Firefox browser, load another browser to read mail, then maximize Firefox. I am looking for a simpler way of doing this. (If I close tab it goes back to desktop) George

Asked by Sirk 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

can not restore bookmarks after upgrade

Went from V54 to 59. Have no BMs at all. I can see the backup files but only get "can not process backup file" no matter how I attempt to get them back. A win 7 restore g… (read more)

Went from V54 to 59. Have no BMs at all. I can see the backup files but only get "can not process backup file" no matter how I attempt to get them back. A win 7 restore gets me back to v54, but w/o BMs & still can't restore.

Asked by pmcwillie 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Firefox hangs up while updating and I can't uninstall it to do a reinstall

My Firefox browser will not update. It downloads the update but when it installs the update, it just sits there saying "updating" and does nothing else. I let it run that… (read more)

My Firefox browser will not update. It downloads the update but when it installs the update, it just sits there saying "updating" and does nothing else. I let it run that way for well over a half hour and still nothing. I searched your website which suggested uninstalling Firefox and reinstalling it. My laptop will not uninstall Firefox. I click on it and nothing happens. I click on the maintenance service to uninstall that and I get error messages saying that I do not have administrative ability. I am at a loss as to what to do next. I have tried restarting my laptop and browser numerous times and that does not help. Firefox still will not update nor uninstall. Thank you for your assistance.

Asked by poohza2002 2 years ago

Last reply by poohza2002 2 years ago

  • Archived

I have to logoff/logon in order to use toolbar menu

Hello Everyone: I have asked a similar question in the Thunderbird area. My bootup is normal and I can open Thunderbird and Firefox (Ubuntu 16.04) All the tool bar naviga… (read more)

Hello Everyone:

I have asked a similar question in the Thunderbird area.

My bootup is normal and I can open Thunderbird and Firefox (Ubuntu 16.04) All the tool bar navigation links on Firefox an frozen until I do the logoff/logon procedure. This is after a fresh, clean install. The same problem existed before the install.

Thunderbird will download all emails, but I cannot access any email until I logoff and logon the desktop. Thanks for any help.

Asked by Aviator1 2 years ago

Last reply by Wayne Mery 2 years ago