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  • Archived

Secure Connection Failed

hi when i try to open google i get this error Secure Connection Failed i run scan with avast , adware cleaner , Malwarebytes , change dns , flush , rest the router , clea… (read more)

hi

when i try to open google i get this error

Secure Connection Failed

i run scan with avast , adware cleaner , Malwarebytes , change dns , flush , rest the router , clear cache , start firefox in safemode

i try the same connection with chrome and it work fine , also with ie

when i use vpn it work fine

thx

Asked by werty20 3 years ago

Last reply by themetal2001 3 years ago

  • Archived

Firefox keeps sending "New sign-in to Firefox" emails,but fails to start syncing.

I cannot just get sync to start. It continuously asks to confirm the SignIn, when tried to sync. Then it keeps sending "New sign-in to Firefox" every time it asks to sign… (read more)

I cannot just get sync to start. It continuously asks to confirm the SignIn, when tried to sync. Then it keeps sending "New sign-in to Firefox" every time it asks to sign in again.

The menu-window always just shows "Reconnect to sync..." After clicking it, it opens: about:preferences#sync There is "Sign in to continue". I sign in with the correct user+pass, it sends Email "New sign-in to Firefox", and goes to about:preferences#sync There again it asks "Please sign in to reconnect user@email" and it shows a pop-up window "Sync, enabled, Firefox will begin syncing momentarily."

... and that continues over and over again, email-box is getting new "New sign-in to Firefox" every time and it annoyingly refuse to start to sync.

The syncing with that firefox-account works with Android phone and Android-tablet, but not with Firefox v50.1.0 in Fedora Linux.

No proxies are in use. No NoScript-extension. uMatrix extensions has "enable everyting from *".


No proxies are in use.

Asked by zimon 2 years ago

Last reply by Kazenoryu 2 years ago

  • Archived

Secure Connection Failed only on google.com using FF

I can't access google.com or any google search result for about 1 or 2 minutes, then the problem disappear for 5 or 10 minutes and I can access google normally, then the … (read more)

I can't access google.com or any google search result for about 1 or 2 minutes, then the problem disappear for 5 or 10 minutes and I can access google normally, then the problem occurs again. This problem started two days ago I guess. This problem happens only with google.com and only while using Firefox. I can access google normally using Chrome or IE. I have windows 7 x64 and my Firefox version is 50.1.0

Asked by themetal2001 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Drop-downs and buttons don't work in Firefox

I asked this before, but never solved it: On a number of websites I find that drop down boxes for dates etc don't work in Firefox, though they work fine in Safari. I have… (read more)

I asked this before, but never solved it: On a number of websites I find that drop down boxes for dates etc don't work in Firefox, though they work fine in Safari. I have problems with these sites for example:

https://www.thetrainline.com https://www.airbnb.co.uk

Asked by stolzy 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I have a BIG problem, ALL my bookmarks, passwords, add-ons are missing when I access my Firefox today, What Happened??? Please help me.

The weird thing I came across is my laptop screen turn to be pink blank, then I restarted it. They suggest me to restore to previous version, but I don't have one. This c… (read more)

The weird thing I came across is my laptop screen turn to be pink blank, then I restarted it. They suggest me to restore to previous version, but I don't have one. This cause me A LOT of Problems... I am really upset, since I don't remember some of passwords.

Asked by yoel11 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

Firefox starts process but won't open (Windows 7 SP1), suggested fixes don't help

I'm using Firefox 50.1.0 and Windows 7 Professional SP1. When I click on the firefox icon, it starts a process that shows up as firefox.exe*32 in task manager, but no fi… (read more)

I'm using Firefox 50.1.0 and Windows 7 Professional SP1. When I click on the firefox icon, it starts a process that shows up as firefox.exe*32 in task manager, but no firefox window opens. I tried many of the suggested fixes for this problem on this forum, but none help. I tried:

1. Kill firefox.exe*32 process. Click on firefox icon. No window opens.

2. Uninstall firefox, delete folder AppData\Roaming\Mozilla, install firefox. The first time I click the firefox icon, it opens normally. But after I close it and click the icon again, the problem occurs again (process starts, but no window).

3. I disabled my antivirus and firewall SW (Symantec). No difference.

This seems to be a very common problem, judging from the many postings on this forum on it, and the many suggestions. But none of them appear to work for me. Can anyone give a definitive fix for this? It would be very much appreciated.

Robert

Asked by renenkel 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

"The media could not be played." on Twitter

On Twitter I get "The media could not be played.". I first see a picture then the message. I have tried to disable all plugins restarted and still get the message. FF … (read more)

On Twitter I get "The media could not be played.". I first see a picture then the message. I have tried to disable all plugins restarted and still get the message. FF 50.1.0 XP SP3 4 GB RAM Thanks.... Steve

Asked by see3ducks 3 years ago

Last reply by cor-el 3 years ago

  • Archived

How to select sites that media.autoplay.enabled:false ignores.

Hello, I have enabled the about:config command media.autoplay.enabled by toggling it to false. I was wondering is there a way to tell Firefox that there are certain sites… (read more)

Hello, I have enabled the about:config command media.autoplay.enabled by toggling it to false. I was wondering is there a way to tell Firefox that there are certain sites that have an exception to this rule? Such as YouTube, News, and Twitch? Similar to how you could select the controls flash has per site?

Asked by LostGod 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Firefox crashes

What makes Firefox Crashes Constantly even when it's default browser and it's on it's latest version(sometimes, it makes whole system crashes) bp-3a034f57-08ec-4b29-bf4a-… (read more)

What makes Firefox Crashes Constantly even when it's default browser and it's on it's latest version(sometimes, it makes whole system crashes)

bp-3a034f57-08ec-4b29-bf4a-b33872170104	  

bp-ee2587b9-36bf-4249-bc2d-d55312170113 bp-9c9b85f1-2dff-49d6-89f2-655a72170104 bp-49e2b5d6-38ec-46da-aa94-934022161231 bp-d61b7e9a-94d6-4625-96bc-aa9cc2161229 bp-21c95052-8d40-4d27-abe1-cae432161225 bp-b86fdb57-d2f6-4fce-bccd-a8f292161128 bp-505611a6-2211-4ae5-9144-33df82161112 bp-d219ba82-5922-4f69-8f17-9b1072161108 bp-841d50e4-efb7-4fc3-b0ab-9154d2161106 bp-0fd237bb-0d7a-481e-a245-3b0c32161105 bp-aecfdcc3-819c-4378-a559-a4bbe2161104 bp-aedd1eb5-ee4c-4ae6-b9b1-3b1aa2161026 bp-1bfba053-7f7a-4d6a-bb25-c80372161023 10/23/2016 10:57 PM bp-172606ab-116b-46b5-8a8e-466952161021 10/22/2016 6:19 AM bp-b6163a41-9c5b-41ac-9d03-434522161021 10/21/2016 10:23 PM bp-2b98f39b-0b69-45a0-b5d6-2cd802161020 10/20/2016 10:11 AM bp-aa7a56b6-7bbc-4b68-ab1c-a733a2161018 10/18/2016 7:43 AM bp-b550d457-595c-44ac-aab4-579a82161015 10/15/2016 10:50 PM bp-ed467ef1-4a9f-42af-b808-1997a2161008 10/9/2016 5:03 AM bp-52ca1b0f-d212-4f47-a5b4-ba4a32161008 10/9/2016 5:02 AM bp-983c34b3-8a68-4392-859b-697122161008 10/9/2016 12:39 AM bp-d2a24c82-c755-4d95-b86f-b5b762161004 10/4/2016 10:04 AM bp-3f9a9540-54e3-4753-85f9-dda9e2160930 10/1/2016 5:03 AM bp-51927037-a1e1-49f2-91ff-bca142160930 9/30/2016 7:36 AM bp-4ce9ba7f-bef1-4432-817d-1f82c2160927 9/27/2016 10:27 AM bp-0e3a05c2-1ba8-4557-b528-870f72160927 9/27/2016 10:26 AM bp-91bdc9a7-9b5a-4c71-88d5-bbd602160926 9/26/2016 8:58 AM bp-40bdcc76-c78f-49e9-9e0c-02a3d2160917 9/17/2016 12:55 PM bp-cc67d19a-52b0-479b-8f44-ac4052160917 9/17/2016 12:55 PM bp-7881e5eb-2b42-4ab7-8263-a51a42160912 9/13/2016 6:24 AM bp-89dfa725-a097-4e77-8cf4-230f52160912 9/12/2016 8:08 AM bp-42a5bb62-0bd0-452b-8774-4bb1a2160908 9/8/2016 11:10 AM bp-18f79f5c-271e-4e07-95f5-1a46f2160908 9/8/2016 11:03 AM bp-7011b0ed-9ee5-4a7a-8a3e-22be42160906 9/6/2016 10:53 AM bp-e9a1908d-c402-463f-867a-10a1b2160903 9/4/2016 12:08 AM bp-a2d1a41c-b810-40d6-93e3-7cabf2160903 9/3/2016 10:13 PM bp-9d35faf5-cdd7-4974-814a-f78b12160901 9/2/2016 12:33 AM bp-e5c7d634-7fb2-481f-8981-3229f2160901 9/1/2016 9:02 AM 3673e1db-baa5-4192-8431-79e560803f47 8/29/2016 10:51 AM bp-93c721a8-f507-48c4-9607-c4e812160827 8/28/2016 6:00 AM bp-d875560c-c5b1-47e6-8dac-c3bdb2160827 8/28/2016 5:59 AM bp-d706e0b9-125c-4ce1-bb44-b3b4c2160823 8/23/2016 10:38 AM bp-88e5a4e9-f806-4481-a6a0-25a182160806 8/6/2016 12:30 PM bp-0a038f48-c1fd-4cec-8a7f-114df2160803 8/4/2016 6:07 AM bp-e6bf95ee-2480-44c6-a1dd-6ab4b2160801 8/1/2016 12:03 PM bp-41afc50f-4a32-4b44-aaf4-020f12160801 8/1/2016 10:59 AM bp-cdd93680-c656-4a92-9459-f7be62160703 7/3/2016 6:06 PM bp-f8d94a3f-fe43-4135-8191-a23ed2160701 7/1/2016 7:19 PM bp-e00842a1-bf51-40e1-8736-e12972160630 7/1/2016 5:17 AM bp-32f8cb4d-6998-4b89-a096-e60752160624 6/24/2016 7:10 PM bp-cf1d95b4-6024-4cd2-905a-8640b2160620 6/21/2016 3:44 AM bp-92202fe6-4799-42fc-a64d-04fcf2160601 6/1/2016 1:51 PM 844a1a56-3b73-4d03-ae1a-65bf263fb1cf 4/27/2016 2:24 AM 330bf37d-f672-4bbb-82f2-b2b68a3b2df1 4/16/2016 2:07 PM 08204c30-bb43-4edb-93c5-60ddeaafbe38 12/9/2015 11:24 AM 90ebf5fd-e59d-4728-931a-7d4c53765b03 12/4/2015 8:00 AM 7800944c-45b5-4539-9372-8c12c3c2485f 12/2/2015 11:42 AM 3c11f11e-6165-429c-add6-5e03fb030f98 11/28/2015 8:35 AM f1bf7e41-99ca-49ae-8780-1d9f062bea74 11/20/2015 7:56 AM 3c5c033c-892e-4e4e-88ae-599275dbe1ed 11/18/2015 8:14 AM 06192fb3-6f58-4c7e-8e05-507a88dc1573 11/11/2015 9:17 AM 989f564e-7b19-4e46-bbe8-cdb21baa21c1 11/4/2015 9:00 AM eb69ee2d-0a4e-46ec-9952-e70245a5295b 10/29/2015 9:37 AM 4da6b061-c2ea-4ff0-a562-8a3b749af1eb 10/20/2015 9:17 AM f13ec4db-6728-4a5d-b2e3-54cbe7d3c291 9/15/2015 7:59 AM 3fdb19f3-da2b-444c-8d97-8ce65c7138f0 9/14/2015 6:55 AM 05ff3ffe-66b3-4967-b8ea-1af9d68953ca 9/13/2015 8:36 AM c826be86-a6df-4807-9874-782f8aa48ceb 8/27/2015 5:08 AM 0a961974-ca3e-42cc-a130-be044b7aac9c 8/22/2015 9:59 AM f8762f1a-48e4-4e8b-8d92-ecc3838c35f8 7/13/2015 3:46 PM a3e883d7-ae73-484b-bcd5-dc2ece1d504b bp-7c872274-1669-4fdf-adb4-ab0232170124 bp-653cb3d1-571e-4b26-8746-864002170130 bp-1de92f05-b06d-4f6c-93b8-832292170201

Asked by Masonicon 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox keeps opening new tabs when I download files. Refreshing Firefox will temporarily halt that, but the problem returns the next day I boot up.

The three solutions offered by Mozilla support (change application actions, delete mime type file, refresh) do not work. Refreshing only works until the next time I start… (read more)

The three solutions offered by Mozilla support (change application actions, delete mime type file, refresh) do not work. Refreshing only works until the next time I start up Firefox. My work involves downloading many short audio files. When a new tab opens up with each download, this becomes unmanageable. Can you help me?

Asked by markscheerer 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Firefox crashes

Firefox has been crashing regularly and more often over the past month! I updated to the current version when it became available, but I uninstalled and reinstalled the … (read more)

Firefox has been crashing regularly and more often over the past month! I updated to the current version when it became available, but I uninstalled and reinstalled the program earlier this week. I have disabled and re-enabled add-ons, continually clear the cache and browser history, run regular antimalware scans. Nothing is making a difference.

I'm trying to upload my crash report but it doesn't seem to be cooperating. Since January 1, I have had 28 crashes; the worst day was 1/2, when there were 11. Since the "submitted crash reports.xht" is still trying to upload, I can't currently attach a photo of a page showing the most recent crashes.

What do I need to do?

Thanks in advance!

Asked by arrkaycee 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

On Microsoft Dynamics CRM notes have white color with new version of firefox

Dear Firefox Support, Recently i find out that note section on Microsoft Dynamics CRM have white color with new version of firefox! while all other browser it's ok and sh… (read more)

Dear Firefox Support, Recently i find out that note section on Microsoft Dynamics CRM have white color with new version of firefox! while all other browser it's ok and show notes normally with black color.

Would you please solve this issue?

I've checking several sites seem other people report this problem before me, but still has not been solved! https://bugzilla.mozilla.org/show_bug.cgi?id=1304810

Regards,

Asked by myazdi_2000 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox does not respond when I search.

Hi Tech Support, When I enter search string on the homepage, it does nothing. I can navigate previously working tabs normally but not new tabs or whenever I click Home. W… (read more)

Hi Tech Support,

When I enter search string on the homepage, it does nothing. I can navigate previously working tabs normally but not new tabs or whenever I click Home. Writing URL does not work too. This happened last week.

I have tried FF safe mode and even reset it.

I am using 50.1.0 on Windows 7 Professional. Other browsers are running fine. I ran Spybot S&D to check malware but still the problem persists.

Please help.

Asked by tramontina 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

You're using Firefox50 and don't allow cookies yet. Please use any other browser, or just update your Firefox50 preferences. Sorry this didn't work out exactly

You're using Firefox50 and don't allow cookies yet. Please use any other browser, or just update your Firefox50 preferences. Sorry this didn't work out exactly the way yo… (read more)

You're using Firefox50 and don't allow cookies yet. Please use any other browser, or just update your Firefox50 preferences. Sorry this didn't work out exactly the way you planned! I'm trying to get to my website http://www.fabhealth.net This the message I keep getting I have up graded and I have tried everything I know to do to fix the problem

Asked by FranABurger 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Multiple crashes

I'm having multiple crashes, on different sites (mainly sites with video's / flash). Also happens in Safe Mode. I have hardware acceleration on (also tried it off). My fl… (read more)

I'm having multiple crashes, on different sites (mainly sites with video's / flash). Also happens in Safe Mode. I have hardware acceleration on (also tried it off). My flash is up-to-date.

I've tried resetting Firefox, removing add-ons, running in safe mode, malwarebytes, uninstall/reinstall and it's still crashing.

bp-95bd22cb-364f-46d6-aea8-d42ac2161229 29-12-2016 12:16 bp-86d0a302-a5b7-46ad-ae1d-fc7112161226 26-12-2016 17:25 bp-045aee8f-91ea-4511-9915-442f92161226 26-12-2016 15:39 bp-c75898b7-0e55-47a3-be64-a35292161215 15-12-2016 20:26 bp-f4d712c8-deb6-4833-972a-9117b2161215 15-12-2016 19:25 7221978f-269e-4fb7-8bd3-15988c18bfb3 8-12-2016 21:37 bp-8f76c4d4-d775-4244-a674-da8d72161203 3-12-2016 19:55 bp-d089eed6-e53b-42e9-b105-ce1f02161126 26-11-2016 14:11 1d9f3ee9-1621-4245-bf7c-8c0980c4ef39 26-11-2016 00:32 bp-7080ecc2-6574-44e0-a3d3-f99132161123 23-11-2016 21:54 93ed9b08-5ca9-4c25-8fd0-3c95b739b363 23-11-2016 21:39 bp-5b2a9e37-0c30-4d35-a054-9e6472161119 19-11-2016 17:07 ecf4dbb4-c2ba-4996-84f0-0ca1224d06f1 2-11-2016 22:57 bbe4abf5-17b0-42dd-b597-594113edc77d 29-10-2016 00:42 9f53a35b-8e88-4dea-b67f-e8e71ffa9835 28-10-2016 00:06

Asked by Testling 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox constantly hangs and occaisionally crcashes and affects all of my email accounts

Hello, The problem of Firefox hanging and then crashing began when my Hotmail email account got switched over to Outlook.com. Yes I experienced a couple of hangs and cra… (read more)

Hello, The problem of Firefox hanging and then crashing began when my Hotmail email account got switched over to Outlook.com. Yes I experienced a couple of hangs and crashes before that, but NOT almost everyday and multiple times a day and it has gotten worse ever since!!! At first it only affected my Hotmail email account. Now it is affecting my one Yahoo email account, and my one aol.com email account and it also affects many websites I visit!! Some websites that it affect: Facebook.com, NFL.com, Yahoo.com, YouTube.com, and others. It also affects my free desktop music streaming service through Spotify. It does NOT affect my mom's email account, nor my dad's email account, nor my one other Yahoo email account.

What have I done to try and remedy this problem? I have tried: Clearing web browser cache, clearing computer cache, clearing browser history, clearing cookies, restarting Firefox in "safe" mode, restarting Firefox with all add-ons as "never activate", disabling add-ons one by one to see which one causes the hangs and crashes, I scanned for: Viruses, Malware, and spyware nothing showed up except for cookies, and I have tried using other web browsers to check and see if it was my Hotmail or Yahoo email accounts. But none of that had any affect, except switching to a different web browser.

I do not know if is: 1) my soon to be 10 year old computer; due to age and/or out dated software/operating system etc. 2) Adobe Flash; due to corrupted files or something else, because flash keeps crashing. 3) something that causes a "bad" interaction between Hotmail, Firefox, and other websites/web related programs. 4) there is Malware, Spyware, and/or a Virus that my Security programs have been unable to pick up. 5) Something I have not thought about as of yet.

This could all be a moot point in a few weeks. Why? Because in about 2 to 3 weeks I hope to be able to order the parts for a new computer build. But I would like to figure what is causing this problem so I can either fix it, learn how to deal with it by minimizing its affects, or be able to fix it if/or when it happens on my new computer.

As far as I know of all my programs and add-ons, except 2 add-ons, are up to date.

And of course, it just hanged several times for a total of about 1 to 2 minute maybe 3 minutes! Seemed like 5 to 10! LOL

Asked by Groffeaston 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

help me, my bookmarks and password are not sync after chage of laptop

I change my mac fro a newer one, then I sync my bookmarks and passwrod with my firefox account, then I disconect the old laptop from my firefox account then I setup my ac… (read more)

I change my mac fro a newer one, then I sync my bookmarks and passwrod with my firefox account, then I disconect the old laptop from my firefox account then I setup my account and reset my firefox account password for secutiry reasons on my nex mac, then I sync all but nothing happens, no bookmarks no themes no nothing was sync, help me please.

Asked by vRay 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

Do I need master password if I am using a password manager

I am trying to add further protection to my 5 devices, I currently use a master password to open Firefox browser on my Win10 notebook with now so many passwords, and havi… (read more)

I am trying to add further protection to my 5 devices, I currently use a master password to open Firefox browser on my Win10 notebook with now so many passwords, and having to always strengthen them, I have recently added a password manager, True Key by Intel however its a bit more time consuming to enter Firefox master password and then TrueKey password so I am considering dropping Firefox master password and also not have Firefox remember any passwords Am I doing the right thing ?

In addition I have Firefox password on my android device and have recently added True key for that device as well

Appreciate your suggestions

Asked by mervT 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox crashes

Hello I'm frustrated with the frequency of crashes of Firefox. Here are the id numbers of my last 3 crash logs. Can someone please tell me what the cause is and what I ca… (read more)

Hello I'm frustrated with the frequency of crashes of Firefox.

Here are the id numbers of my last 3 crash logs. Can someone please tell me what the cause is and what I can do?

3ACD6C8F-B093-4C21-8F68-07E01937C09B 12/24/16 4:05 AM bp-303d9940-e817-43bc-965c-f581a2161224 12/24/16 2:55 AM bp-4cb1498c-11f1-498c-9558-a88312161224 12/24/16 2:39 AM bp-009e0edb-2302-4c55-b189-832b62161224 12/24/16 1:56 AM bp-a85d6652-3452-4443-a83e-e28082161222 12/21/16 8:07 PM bp-91033bfe-801b-4650-83aa-044c42161220 12/19/16 10:55 PM

Asked by nycnftm1 3 years ago

Last reply by richwalters 3 years ago