Firefox Community Forum

Hi,

In the search bar (I’m not sure about its official name), my previous searches used to appear as suggestions before Google’s own suggestions. However, since I changed my default search engine from Google US to Google UK, it no longer seems to remember the searches I make. I’ve tried switching back to Google US, but that didn’t restore the behavior. Do you have any idea how to fix this?

For example, I previously searched for “things to see in Latvia”, which is why it appears as a suggestion in the screenshot. But if I now search for “things to see in Louvre Museum” and then try the same search again a few hours or days later, it isn’t saved and therefore doesn’t appear as a suggestion.

Thank you!

For clarity, I am based in the UK trying to shop from the co-op supermarket which is based in the UK.

I am getting an access denied message with shop.coop.co.uk, but not with any other UK online shopping site.

I have tried all the usual suggestions like reboot, clear cache, remove proxy, and I do not have VPN.

I have downloaded the html of the message, and taken a screenshot of it as shown below. Looking into the html, there are references to Incapsula, which may suggest where the problem lies?

This problem started when I had to change my Virgin Media hub from Super Hub 2 to Hub 4 around July last year.

One suggestion that is often made is to delete cookies. However it is not clear which cookies may be relevant.

Any ideas on how to identify the source of this issue will be most welcome.

Geoff

Hello,

The fonts are not rendering properly on few websites, example(apnetv.xyz), everything was working fine with stable release of v146.

The beta versions were having the same issue, i assumed it was related to Beta releases, so I switched back to stable one. However now firefox has released stable v147, the issue persists. Kindly fix it.

Regards, 4hm3d

I am unable to open my profile on Firefox. I am using desktop and windows 11. I am typing this question on DuckDuckGo browser because I was unable to go in. It will not let me search, open new tabs, refuse to open new tabs and even to click on settings. I also tried to delete it in an attempt to log in again but it won't even let me delete it. The image I shared is all I see. No bookmarks, shortcuts, ways to do settings and other things. Thank you!

Attn: Customer Support

  Firefox is currently my "default" browser.  I am running the most current updated Firefox browser.  I am using a desktop iMac with OS of Tahoe 26.1     
  It appears since the latest few updates (on Firefox) over the last week or so, I can no longer log in to my online banking.  I am able to enter my username and password (I'm using the 1Password app on this desktop and my iOS).  After entering my username and password, the progress wheel just spins and spins and nothing further happens.  The screen just sits there and does not progress to the next webpage allowing entry to my banking.  I know that it is a problem with the Firefox browser.   When I log in to my online banking using Chrome, I have no issues, it logs right in.  
  What is going on?   Please advise.  I'm thinking about ditching Firefox and going with Chrome or Safari.

Thanks for your assistance Dennis Ontario, Canada

Maybe that's at the root of the problem I'm constantly having with my history & bookmarks being unavailable every time Windows updates? The strange thing is that this page shows that Firefox does know I'm using 11.

I've already posed the question I have about resolving that matter. Hope this helps someone figure out the answer. Thanks to whoever tries!

Sirs,

I have Linux Mint 22.3 Cinnamon in Swedish language/locale. I set up two users with Firefox 146. Then, I upgraded Firefox to 147.0, and set up a third user on the same machine.

For the two original users, the Firefox is in all-Swedish locale. Perfect. But, for my newly created user, some is in English. Examples in English; Onboarding, Search in Privacy, and New Tab/Shortcuts. Web pages is no problem. The problem is in Firefox proper.

Strangely, New Tab is in Swedish (Ny flik), if I do not use the shortcuts, i.e. chose Empty new page in Settings. How to fix? Minor annoyance, but I would like everything in Swedish, as in v. 146. Is it a bug that will be fixed by Mozilla, or do I have to do anything to fix it myself, or is it un-fixable? Or, is it maybe anything in Linux? I understand it is some changes between 146 and 147 regarding a couple of rather important things. Thanks. >>> System:

 Kernel: 6.14.0-37-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Cinnamon v: 6.6.5 tk: GTK v: 3.24.41 wm: Muffin v: 6.6.2 vt: 7 dm: LightDM v: 1.30.0
   Distro: Linux Mint 22.3 Zena base: Ubuntu 24.04 noble

Machine:

 Type: Desktop System: HP product: HP ProDesk 600 G2 SFF v: N/A serial: <superuser required>
   Chassis: type: 4 serial: <superuser required>
 Mobo: HP model: 805D v: KBC Version 05.39 serial: <superuser required> part-nu: P1H12EA#UUW
   uuid: <superuser required> UEFI: HP v: N02 Ver. 02.60 date: 12/15/2022

CPU:

 Info: quad core model: Intel Core i5-6500 bits: 64 type: MCP smt: <unsupported> arch: Skylake-S
   rev: 3 cache: L1: 256 KiB L2: 1024 KiB L3: 6 MiB
 Speed (MHz): avg: 2600 high: 2602 min/max: 800/3200 cores: 1: 2602 2: 2600 3: 2600 4: 2600
   bogomips: 25599
 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx

Graphics:

 Device-1: Intel HD Graphics 530 vendor: Hewlett-Packard driver: i915 v: kernel arch: Gen-9 ports:
   active: HDMI-A-1 empty: DP-1, DP-2, DP-3, HDMI-A-2 bus-ID: 00:02.0 chip-ID: 8086:1912
   class-ID: 0300
 Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: modesetting
   unloaded: fbdev,vesa dri: iris gpu: i915 display-ID: :0 screens: 1
 Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
 Monitor-1: HDMI-A-1 mapped: HDMI-1 model: Dell U2311H serial: <filter> res: 1920x1080 hz: 60
   dpi: 96 size: 509x286mm (20.04x11.26") diag: 584mm (23") modes: max: 1920x1080 min: 720x400
 API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris device: 1 drv: swrast gbm:
   drv: iris surfaceless: drv: iris x11: drv: iris inactive: wayland
 API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 25.0.7-0ubuntu0.24.04.2 glx-v: 1.4
   direct-render: yes renderer: Mesa Intel HD Graphics 530 (SKL GT2) device-ID: 8086:1912
 API: Vulkan v: 1.3.275 layers: 3 surfaces: xcb,xlib device: 0 type: integrated-gpu driver: N/A
   device-ID: 8086:1912 device: 1 type: cpu driver: N/A device-ID: 10005:0000

Audio:

 Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: Hewlett-Packard
   driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:a170 class-ID: 0403
 API: ALSA v: k6.14.0-37-generic status: kernel-api
 Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
   2: wireplumber status: active 3: pipewire-alsa type: plugin

Network:

 Device-1: Intel Ethernet I219-LM vendor: Hewlett-Packard driver: e1000e v: kernel port: N/A
   bus-ID: 00:1f.6 chip-ID: 8086:15b7 class-ID: 0200
 IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>

Drives:

 Local Storage: total: 473.23 GiB used: 26.22 GiB (5.5%)
 ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 250GB size: 232.89 GiB speed: 6.0 Gb/s
   tech: SSD serial: <filter> fw-rev: 3B6Q scheme: GPT
 ID-2: /dev/sdb vendor: Samsung model: SSD 860 EVO 250GB size: 232.89 GiB speed: 6.0 Gb/s
   tech: SSD serial: <filter> fw-rev: 3B6Q scheme: MBR
 ID-3: /dev/sdc vendor: SanDisk model: Cruzer Blade size: 7.45 GiB type: USB rev: 2.0
   spd: 480 Mb/s lanes: 1 tech: N/A serial: <filter> fw-rev: 2.01 scheme: MBR

Partition:

 ID-1: / size: 227.68 GiB used: 26.22 GiB (11.5%) fs: ext4 dev: /dev/sda2
 ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda1

Swap:

 ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile

USB:

 Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 16 rev: 2.0 speed: 480 Mb/s lanes: 1
   chip-ID: 1d6b:0002 class-ID: 0900
 Device-1: 1-3:2 info: Dell KB212-B Quiet Key Keyboard type: keyboard driver: hid-generic,usbhid
   interfaces: 1 rev: 1.1 speed: 1.5 Mb/s lanes: 1 power: 100mA chip-ID: 413c:2107 class-ID: 0301
 Device-2: 1-6:3 info: MosArt Wireless Keyboard/Mouse type: keyboard,mouse
   driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 12 Mb/s lanes: 1 power: 100mA
   chip-ID: 062a:4101 class-ID: 0301
 Device-3: 1-9:4 info: SanDisk Cruzer Blade type: mass storage driver: usb-storage interfaces: 1
   rev: 2.0 speed: 480 Mb/s lanes: 1 power: 200mA chip-ID: 0781:5567 class-ID: 0806 serial: <filter>
 Hub-2: 2-0:1 info: super-speed hub ports: 8 rev: 3.0 speed: 5 Gb/s lanes: 1 chip-ID: 1d6b:0003
   class-ID: 0900

Sensors:

 System Temperatures: cpu: 27.0 C pch: 30.5 C mobo: N/A
 Fan Speeds (rpm): N/A

Repos:

 Packages: pm: dpkg pkgs: 2006
 No active apt repos in: /etc/apt/sources.list
 Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
   1: deb https: //mirror.accum.se/mirror/linuxmint.com/packages zena main upstream import backport
   2: deb http: //ftp.acc.umu.se/ubuntu noble main restricted universe multiverse
   3: deb http: //ftp.acc.umu.se/ubuntu noble-updates main restricted universe multiverse
   4: deb http: //ftp.acc.umu.se/ubuntu noble-backports main restricted universe multiverse
   5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse

Info:

 Memory: total: 24 GiB available: 23.35 GiB used: 2.21 GiB (9.5%)
 Processes: 256 Power: uptime: 11h 28m states: freeze,mem,disk suspend: deep wakeups: 0
   hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical
 Compilers: gcc: 13.3.0 Client: Unknown python3.12 client inxi: 3.3.34

<<< Sincerely. Ronny

Hi everyone.

Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting updated). From the settings page I thought it once every 24 hours. I noticed from higher than normal CPU usage impacting FF and the Windows search indexer. Which reverted to normal once I disabled the backup.

I checked the about config:

• browser.backup.scheduled.minimum-time-between-backups-seconds

Is set to 24 hours (86400 seconds)

But I also noticed:

• browser.backup.scheduled.idle-threshold-seconds

Is set to 15 seconds(!). Is that what I think it is? Back up whenever there's a 15 sec idle window, regardless of the minimum? Can I safely make that 86400 seconds too, or does it do something else entirely?

Many thanks in advance.

Somehow yahoo became my default search engine and when I do a search I get the same advertisement that blocks the entire landing screen, how can I change it back to google?

I used to have about 40 quick links, or bookmarks on my home page. I had pinned several. Others appeared according to how often I used them. The latest update deleted all but 3. I am very unhappy. How can I get rid of this update and bring back my quick links? I guess I will have to go back to Brave.

"Magically" started working again for unknown reasons.

Up until this morning I could enter calculations in the search bar or the address bar and get an answer without hitting "Enter". Why has this stopped working?

FF 146.0.1 LM 21.3, Bitwarden, Ublock Origin and Dark Reader extensions active.

Edit: browser.urlbar.suggest.calculator is set to TRUE.

I have discovered Major problem with Firefox which affects the use of my btinternet.com email account . Since the recent update I am no longer able to add the contact name to a new email which I wish to compose automatically from my contacts (I am required to type it in full. I can still do it, with the shortcut of typing in the first 3 letters, when using other browsers such as Google or Edge or the Outlook muti mail account service but generally prefer Firefox. If this situation prevails I will ditch Firefox as speed of communication and addressing is of the essence to me. Are Firefox aware and are they correcting things?

Could any settings have been altered by the update - which contribute to my problem?

Every time I access my bank's website using Firefox I get a pop-up telling me to "manage online experience". After I "manage" it, it appears on every page I go to on the bank's site (ie. savings account or chequing account etc.) I have white listed several of the pages in Privacy and Security but this has no effect. Obviously I am missing something. Can anyone give me guidance? Thx.

So I guess my Firefox update to ver. 147 from 146 by its auto update feature, but I realized all the past personal data (ie, history, cookies, passwords, profile, etc) was gone.

I have Mozilla Account (I think it's the same as Firefox Account back in the old days), so my personal data is now retrieved from some device as far as possible, but I lost local personal settings like Shortcuts on the main page on my laptop,p which is the main device to do everything.

I can't help what happened to me, and I will rebuild what I used to be on that day, but I am curious if it's just me, or there is some logic to cause this data loss.

I just started getting a message saying Facebook was breached back in 2023. Never got any message prior to this week. Situation is: I moved to a new city and can no longer see ANY of my passwords saved on Firefox. It's basically saying I have to change them ALL! Even if I tried, it's required to know the previous password to change the password on many, if not ALL the account passwords. The message says I was breached, but I wasn't. FIX IT PLEASE!!!

Firefox recently started asking for a profile when I tried opening a link from email but, not having a profile, I ignored it. If I copied the link into my firefox browser (already open) I could see the link contents, i.e. page(s) opened. Since then I have closed Firefox and now get asked about a profile and have tried using original and creating a new one. We have, unfortunately, reinstalled firefox so this is now more complex. At present, whether I login to Mozilla account or not, my passwords, history etc are no longer on my laptop, despite supposedly being connected. Firefox on my phone is currently the only source of my passwords etc, which is not good as I cannot export from there!

Can I restore this info somehow? We've tried a few suggestions found on the web, but no good yet.

Has something changed recently? My husband got the same profile request on opening Firefox but it worked when he selected use original/default profile.