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  • Archived

Firefox Theme keeps reverting back to an old theme I no longer have or remember whenever I sign into any Firefox browser.

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox b… (read more)

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox browser, an old theme I used to have that I no longer have on my account keeps coming back, and I've tried to find solutions to this issue, but none have had this kind of issue. It may be similar to issues those have had, or currently have, but I can't seem to do anything to remedy this issue.

Keep in mind that this is not a Firefox browser issue, it is an account issue.

I'd be deeply grateful to any assistance you may have for me.

Asked by m-fuller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

html5 poor sound quality with rattling noises

Hi. Currntly I'm using 123.0b9 (64 bit) beta FF on W10 and I have this undefined problem with sound when use firefox (problem has start about two months back)- until toda… (read more)

Hi. Currntly I'm using 123.0b9 (64 bit) beta FF on W10 and I have this undefined problem with sound when use firefox (problem has start about two months back)- until today I couldnt find the way to make it sound correct with no rattling in the background. Situation occurs when watching any youtube videos od listining some live audio stream (probobly html5 audio in both cases). I was looking for some answers and find out that there was some simillar html5 sound rattling problem already solved some time ago- but this solution does not work for me (I have try to make some settings "false" in "about:config"). I have also try to manually disabled all the extensions and to run firefox in the "problem solving mode" - both with no luck. The solusion for me was to enable "Use hardware acceleration when available" - but I already disable it for a reason - scroll and other extra mouse functions works only when this function is disable... Now i finally have the good sound quality without scrolling or poor sound and scroll - but not both. I hope we can fix this somehow

Asked by cekin86 2 months ago

Last reply by cekin86 2 months ago

  • Archived

Cannot login to Netflix

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey. Issue: One of the latest FF upgrades has killed m… (read more)

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey.

Issue: One of the latest FF upgrades has killed my ability to login to Netflix. I get an orange popup field stating "Incorrect password. Please try again or you can reset your password." The password is fine, as I'm able to login using my backup browsers, Safari and Vivaldi. The issue persists when I try to log in using a private window that doesn't allow any add-ons, so I don't see that as the issue.

Firefox is still my preferred and default browser, so I'd like to see this resolved before.

Asked by Focksee 2 years ago

Last reply by cor-el 1 year ago

  • Archived

picture in picture won't stay maximized

I'm having an issue in which the picture-in-picture pop-out won't stay maximized. It's been happening for a while. I will maximize it on one monitor while I work on anoth… (read more)

I'm having an issue in which the picture-in-picture pop-out won't stay maximized. It's been happening for a while. I will maximize it on one monitor while I work on another, and it will restore itself to the last size I had it periodically. Usually, if I don't maximize it again, it will change sizes again, a few seconds later, shrinking down to about a 480p sized window.

There's no rhyme or reason for when it happens. I could be in a different FF tab or window, or in a different program, or just sitting there not doing anything, and it can happen. Sometimes, it happens multiple times in a short period of time (just now, it restored itself 7 times in a row, less than 30 seconds apart). It never happens when the video is not playing, however.

This only started a couple months ago, but it got noticeably worse in the past week or so. Does anyone know why this might be happening?

Computer specs are: Windows 10, 10.0.19043, Intel core i5-7500 CPU, ASRock B250 Gaming K4 motherboard, 16GB RAM @ 2133Mhz, NVidia GeForce GTX 1070 GPU, Samsung SSD 860 EVO 1TB.

Asked by bigdumbweirdo 1 year ago

Last reply by bigdumbweirdo 1 year ago

Firefox print to PDF now inserts huge numbers of blank pages in the pdf at random places

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are ins… (read more)

For years, I have used print to pdf in Firefox to generate pdf files of long web pages. It always worked. But lately, I noticed that huge numbers of blank pages are inserted in the pdf file, seemingly at random. I looked at the HTML source, and could not see anything that obviously triggers the blank pages. For example, a web page that ought to print to about 35 pages generates a file of more than 600 pages, with most of them blank.

I can use Microsoft Edge as an alternative, but pdf files from that browser strip out all the color, and are nevertheless super huge, about ten times larger than the ones from Firefox. E.g. the file mentioned above, about 35 pages, would be about 1.3 MB from firefox, and 12 MB from Edge. So getting the file from Firefox would be nice.

Is there a reason why print to pdf is behaving in this strange way, and anything I can do about it?

Asked by argnotagain 2 days ago

Last reply by zeroknight 2 days ago

  • Archived

FF Developer on OS Monterrey

When I have FF open, then close all windows but still have FF active, I hit CMD-T or CMD-N to bring up a new tab or window and nothing happens. I repeat, repeat, repeat a… (read more)

When I have FF open, then close all windows but still have FF active, I hit CMD-T or CMD-N to bring up a new tab or window and nothing happens. I repeat, repeat, repeat and still nothing. THEN if I click on the FF icon in my dock, all the tabs and windows appear in a cascade of windows or tabs like bam, bam, bam.....

This happens on two MacBook Pros around 2016 vintage. This is a new behavior this week.

Asked by stinkykong 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Wrong characters after restarting computer

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations o… (read more)

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations on the home page, where the issue doesn't appear too bad, but in practice trying to use any site with form inputs asking for email addresses etc. is impossible.

This has happened in the past and I have somehow been able to fix it, but this time nothing I've done helps. (It's only ever Firefox that is affected.)

I have deleted the app and re-installed it. I have cleared cache and cookies. I have cleared all browser history etc. I have tried changing fonts from the defaults. I'm not sure there are any other troubleshooting steps I can take.

I'm using FF developer edition, current version (just re-installed it, but it is always up-to-date, and this has been happening for a year or two). MacOS 12.6.3.

I'm a long-time FF user and until now I've lived with this inconvenience as I've somehow fixed it after troubleshooting steps, but this time I can't stumble upon the solution.

Asked by nigel.m.anderson 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Two incompatible firefox windows occur at once.

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks t… (read more)

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks thing and imported it to the new pc.

Now.. I have all my bookmarks and everything appears great. Except whenever I open a link from say my work it opens a Mozilla window that doesn't have my bookmarks. When I try to combine the windows It doesn't let me. I am also scared of losing access to the Mozilla with my bookmarks as I work from home using those. (the desktop shortcut to Mozilla opens the one without all my work)

In the attached screenshot things to note, the bookmark bar available on left isn't there on the right. Additionally in the taskbar (bottom) it shows Mozilla in two distinctly separate icons. When two Mozilla windows are open, they share the same icon on the taskbar, these do not, which leads me to believe I have two incompatible versions existing next to each other.

Asked by swampert180 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox 102.0.1.8221 launch causes Windows 7 64bit to reboot

Last few days any Firefox 102.0.1.8221 launch causes my Windows 7 64bit to reboot, usually when I try to mouse click anything in Firefox after it's fired up and restored … (read more)

Last few days any Firefox 102.0.1.8221 launch causes my Windows 7 64bit to reboot, usually when I try to mouse click anything in Firefox after it's fired up and restored open tabs, however even if I don't mouse click anything Firefox will force a reboot within a minute or so.

This Firefox Win 7 reboot behaviour only started after the last Firefox update, though I would point out that around update version 100.nn I started getting failed update notifications from within Firefox which necessitated a manual newer version Firefox download and install.

Running Windows 7 in safe mode with networking on allows Firefox to function without crashing, albeit slowly and with no MSE protection available etc.

Only one crash report dated 16/07/2022 with following content: Crash ID: bp-d8383165-9c77-45e4-9929-a3ce12160527

Please note I'm sending this report via Firefox on my iMac coz that still works...

Asked by JabbaLeChat 1 year ago

Last reply by JabbaLeChat 1 year ago

  • Archived

strange thing after update

before the update if i opened a new tab the it opened after my active tabs, now its reserved and its open before them (between my pinned and not pinned tabs) any solution… (read more)

before the update if i opened a new tab the it opened after my active tabs, now its reserved and its open before them (between my pinned and not pinned tabs) any solution to reserve this change?

https://streamable.com/u2sebd

Asked by moderndefender 1 year ago

Last reply by cor-el 1 year ago

  • Archived

page reload is six times (5.73x) slower than chrome

_05: chrome browser network panel after refreshing 5 times domContentLoaded: 328ms _06: firefox browser network panel after refreshing 5 times domContentLoaded: 1880ms (… (read more)

_05: chrome browser network panel after refreshing 5 times domContentLoaded: 328ms

_06: firefox browser network panel after refreshing 5 times domContentLoaded: 1880ms (5.73x slower)

the problem seems from that the request from firefox gets 200 wheras chrome gets 304 unmodified, which explains the huge speed difference in reloading.

Asked by scarf 1 year ago

Last reply by Bithiah 1 year ago

Autofill address not working anymore

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore. Autofill card still works, bu… (read more)

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

Asked by allanrivers99 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Solved

Firefox 125 URLs missing in suggestions dropdown

I've just updated to Firefox 125 and now, when I start to type in the URL bar and get my suggestion dropdown of previously visited pages, I no longer can see the actual u… (read more)

I've just updated to Firefox 125 and now, when I start to type in the URL bar and get my suggestion dropdown of previously visited pages, I no longer can see the actual url for each entry. All I see is the top level name for each entry.

This is not helpful, as I may have perviously visited a number of pages on that site and the information shown does not give me a way to differentiate sufficiently between those pages.

How can I get the exact url displayed on the suggestions dropdown.

How can I get those top level descriptions NOT displayed, so that only the urls are shown?

Asked by Ken 5 days ago

Answered by cor-el 4 days ago

  • Archived

no sound from web ASDR radio stations since firefox update!

no sound from web ASDR radio stations since firefox update! such as: http://k3fef.com:8901/ http://websdr1.sdrutah.org:8901/index1a.html?tune=1160am http://grimsbysdr.dd… (read more)

no sound from web ASDR radio stations since firefox update!

such as: http://k3fef.com:8901/ http://websdr1.sdrutah.org:8901/index1a.html?tune=1160am http://grimsbysdr.ddns.net:8073/

etc....

This one is ok!

http://na5b.ddns.net:8901/

Asked by bryser1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox loads different website languages every time

The problem is as follows: Every time I load some multilagual web page (Aliexpress, prestashop.com fox example) Mozilla loads the page in different language. After I cha… (read more)

The problem is as follows:

Every time I load some multilagual web page (Aliexpress, prestashop.com fox example) Mozilla loads the page in different language. After I change the language and load a new page from the site, the language is changed again to a random one. Every time I click a button or link, the language is changed.

Cleared cache, and cookies and everithing multiple times. After 3-4 days it does the same thing. Tried fresh install - after a while starts to do the same thing. Installed Firefox Developer Edition - after 6 months starts to do the same thing. Installed Waterfox on different PC - same as Firefox Developer - after 6 months starts to do the same thing.

Does anyone have the same problem? Why is it happening? Is it only me?

Asked by TEMPEX 1 year ago

Last reply by TEMPEX 1 year ago