Showing questions tagged: Show all questions

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (read more)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 3 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

AI Integration Concerns

I am very disappointed to learn that Firefox is moving forward with AI integration. I use this browser specifically because there is no AI. AI tools are a drain on public… (read more)

I am very disappointed to learn that Firefox is moving forward with AI integration. I use this browser specifically because there is no AI. AI tools are a drain on public resources such as clean water and electricity, and the data centers that host the AI servers are a burden in many ways on the communities where they're built.

Additionally, I am concerned that the AI will turn all of our browser history into an AI slop ad factory where our data is more easily collected and sent off to generate more ads.

If AI is integrated into FireFox, I will no longer use this browser, even if the AI can be "turned off".

Is there any way to keep AI out of FireFox?

Asked by snaileyes42 1 month ago

Last reply by Paul 1 month ago

On the topic of "AI" and Privacy

Firefox is already a product that works and is probably the best alternative to any of the other major browsers out there. It's a product that I've been happy to use for … (read more)

Firefox is already a product that works and is probably the best alternative to any of the other major browsers out there. It's a product that I've been happy to use for many, many years. So why is it being ruined by this needless push to add in "AI"? I don't want it. I don't want any part of it to touch my experience using this browser. I want either an easy way to completely turn it off so it can't suck up my data and expose my private information, or not have it be included at all. I will actively be looking for alternative browsers if these plans continue.

Asked by supersonic-811 1 month ago

Last reply by Paul 1 month ago

Nobody actually wants AI in our browsers. Please stop.

I, among many of my peers, have spent the last few years struggling to get rid of unwanted AI in our lives and computers, scraping out information and invading our privac… (read more)

I, among many of my peers, have spent the last few years struggling to get rid of unwanted AI in our lives and computers, scraping out information and invading our privacy like a virus. So many Firefox users chose Firefox BECAUSE it had no forced AI. We chose Firefox BECAUSE it doesn't steal our data or invade our privacy.

We have trusted Mozilla for years and heralded it as the only good browser left. We're begging you to not do this. The AI bubble will pop. Everyone is mad about this. Do not do this. Please.

Asked by allycatthenerd 1 month ago

Last reply by Paul 1 month ago

Firefox keeps deleting and ignoring policies.

You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning … (read more)

You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning in the middle of use. I can't even pay bills without you guys interrupting my browser with your bullcrap.

This is unacceptable. I've gone through great lengths trying to stop you from hijacking my browser. I installed a policy generator and followed the instructions to put a policy in. I uninstalled Firefox's background updater tool. I disabled automatic updates in the settings to the best of my ability.

I've gone through everything I can think of trying to stop your forced updates. Its unethical what Mozilla is doing to its users. I even tried to lock policies with admin only authorizations but firefox couldn't read the file anymore when I did that. I did confirm today that the policy file was still working, when Firefox ignored it and shut down my browser till I restarted it. I confirmed that Firefox is blatently ignoring policies.

I just checked and Background Maintnence was installed again when I didn't want it. You're now installing software against my will too? What the hell is going on.

Asked by Vas 1 month ago

Last reply by Agent virtuel 1 month ago

Firefox with AI

I am looking for confirmation that Mozilla is moving to an 'AI browser'. Will there be an option to not use this data harvesting LLM garbage or will mozilla be abandon… (read more)

I am looking for confirmation that Mozilla is moving to an 'AI browser'.

Will there be an option to not use this data harvesting LLM garbage or will mozilla be abandoning their core values?

Asked by mail1756 1 month ago

Last reply by Paul 1 month ago

AI Concerns

I've used Firefox for a long time because it's been one of the few browsers that doesn't force features that harm its users onto the userbase. It's been leagues beyond th… (read more)

I've used Firefox for a long time because it's been one of the few browsers that doesn't force features that harm its users onto the userbase. It's been leagues beyond the majority for that long time! The introduction of AI features over time has been a bell ringing for the loss of that thoughtful approach to aiding the users. AI in browsers has been used by malicious third parties to steal the data of anyone who visits specific sites, it's prone to misinformation when used to summarize anything, and simply doesn't add any value to the browsing experience. It gets in the way and slows it down, even! If more AI features are added, I will be finding a different browser to use.

Asked by Archivist 1 month ago

Last reply by Paul 1 month ago

Stop putting AI in your browser

I love firefox. I recommend it to everyone. Because it's the only browser that appeared to have my best interest at heart. I develop extensions firefox-first rather than … (read more)

I love firefox. I recommend it to everyone. Because it's the only browser that appeared to have my best interest at heart. I develop extensions firefox-first rather than chrome-first. I don't want generative AI getting anywhere near any of my things, and I'm sorry to say I've switched to Waterfox for now. Please backtrack on this, I just want to use the internet without AI plastered in my face :<

Asked by Niko 1 month ago

Last reply by Paul 1 month ago

Requesting guidance on moving from Firefox Beta to the stable Release while preserving all data

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, … (read more)

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, add-ons, and settings). I would appreciate guidance on the safest recommended method. Specifically:

Is it safe to install the Release version over Firefox Beta, or could this cause data loss or profile conflicts?

What is the best way to create a full backup of my Firefox profile beforehand?

Should I expect any issues with add-ons after moving from Beta to Release?

Do you recommend enabling Firefox Sync as an additional safeguard, or is a profile backup enough?

In case something goes wrong, what are the recommended recovery steps?

My setup:

Operating System: [windows 10 ]


Thank you for your assistance.

Asked by Mina Samir 1 month ago

Last reply by jonzn4SUSE 1 month ago

Concerned about AI use.

I have happily used Firefox for years now, but I avoid using AI for both privacy and environmental reasons. I am extremely concerned by Mozilla's increased emphasis on th… (read more)

I have happily used Firefox for years now, but I avoid using AI for both privacy and environmental reasons. I am extremely concerned by Mozilla's increased emphasis on these technologies. I do not want, nor will I put up with, new AI features in my browser. If the company continues this push, I will move to a different browser. It'll be very annoying, and I'll be really upset about it, but it's what I'll have to do if y'all keep going down this path. Please stop.

Asked by sschenew 1 month ago

Last reply by Paul 1 month ago