Firefox Support Forum

Hello At the moment I is not able to log into an official Spanish WEB-site using Firefox version: 113.0.2 (64-bit) /Windows 11. I have sent the following question to the certificate issuer (accv.es):

I have a certificate issued by you which is verified OK. It works fine with:

https://sede.agenciatributaria.gob.es

https://www.suma.es

but with dgt: https://sede.dgt.gob.es/es/ I get this message when trying to log in to 'mi DGT': XML Parsing Error: no root element found Location: https://sede.dgt.gob.es/es/mi_dgt/index.shtml Line Number 1, Column 1: Can you help find the solution to the problem.? I can not find a DGT-contact to ask for help Best regards Morten Brinch

Accv.es have so far not given me any clues to what I can do.

Anyone having suggestions how to fix the problem ?

best regards Morten Brinch

os = ubuntu 22.04 - 5.19.0-42-generic Mozilla Firefox 103.0.1 I am attempting to connect to a proxy that does not require a username and password, yet moz-proxy is continually asking for one. If I put any input in the prompts, it goes away, but if the machine is rebooted, the prompts begin again. How do I permanently stop firefox from asking for the username and password?

Video download helper is installed but icon is missing from toolbar and cannot be found where I'm told to look when I google the problem (i.e., view/toolbars/customize). Nor can I drag it to the toolbar from where I find it when I look under triple bar/addons and themes in the upper right corner of the toolbar. Where else should I look to find it?

I go to youtube, open a video and the audio plays just fine, except there is no visual. The video says its playing and I can hear it normally but I can't see anything. Subtitles show up, but the place where the video is supposed to be is just blank, the same as the background of the page. Weirdly if I click the settings button on youtube, the one next to the sign in or account button, the video will display as long as that menu is up. If I close the menu the video goes away.

I have refreshed firefox, deleted and reinstalled firefox, removed all my extensions, turned hardware acceleration off (and then back on when it didn't work) as was recommended in a similar post a few years ago, and restarted my computer. Youtube still won't show me a video. It works fine on chrome, just not firefox.

I uploaded a screenshot of an ad, which doesn't play but shows the outline of the video player, a screenshot of a normal video where the area the video should be in is just more indistinct background, a screenshot of the video appearing normally when I have the settings menu open, and a screenshot of the captions loading properly over an empty void.

Edit: I installed the Enhancer for Youtube extension? Which I haven't ever installed beofre? And now Youtube works? Why

2nd Edit: Its broken again. I changed literally nothing, just restarted my computer for an update but im getting blank screens again

On my new PC build I'm seeing a ton of instability with Firefox. It can go hours without issue, then have tabs crash 3 times in an hour. I've slowly trimmed down the plugins I'm using, with no change. I'm also using these same plugins on my 2nd PC without any issue. I'll just be sitting there, not even touching firefox for a long period of time, and it will have tabs crash.

Other browsers (Edge, Opera GX) aren't presenting the same issue under similar use. I've run a Memtest and seen no issues, although I'm curious if my Asus board is being problematic alongside recent reports. Its quite stable with gaming and Adobe suite, so I think I'm clear.

I've found no additional driver, windows, or security updates. Windows Security scan finds nothing.

Hardware info: 13900K in Asus Z790 ROG Maximus Hero, 4090 FE, 64GB DDR5 (6400 XMP). Hooked up via 2.5G ethernet to 2.5 Gbps fiber.

Here's an array of crash reports: bp-655ac391-42a9-495f-aa44-fc21e0230528 bp-6ad77abc-0373-49b8-aae2-cc7d40230528 bp-65a453e5-4044-4cc5-8a44-5ae880230528 bp-cf346528-03d1-45aa-b0cb-0aa330230528 bp-d6df2a85-a9b9-4867-bc13-acb390230528 bp-73d54723-344c-497f-8614-1241f0230528 bp-b46f5d61-fa4a-473b-b01c-c6e0a0230528 bp-f4494a81-6566-475e-9499-097ee0230528 bp-7150ead3-434a-42bc-81c7-0000e0230528 bp-c363aead-9dd3-4b56-b602-d50180230528 bp-0d4c9401-77d3-4eca-97fc-5923f0230528 bp-6d93a733-da2f-49b4-867d-a0c8e0230528 bp-4f6fd810-a2fb-4194-99e2-dd7f50230528 bp-a4d9e2f5-f4e3-498b-8ee1-2facc0230527 bp-a6a673d3-85dc-4673-a2ed-f58680230526

Everything is wrong as below. -

Firefox logo Your Firefox account was used to sign in Chrome on Windows 10 Bo'ness, SCT, United Kingdom (estimated) IP address: 2.98.204.0 Sunday, May 28, 2023 4:51:48 PM (BST) Not you? Change your password. Manage account This is an automated email. If you received it by mistake, you don’t need to do anything. For more info, visit Mozilla Support. Mozilla. 2 Harrison St, #175, San Francisco, CA 94105 Mozilla Privacy Policy Firefox Cloud Terms of Service

my HISTORY function does not display today's history. The most recent heading is "this month" and does not display recent activity. How do I restore the HISTORY function back to normal?

Hi I'm having problems sending emails, with a constant message, as per the example posted here: SMTP error from remote server for RCPT TO command, host: devon-gov-uk.mail.protection.outlook.com (104.47.11.74) reason: 550 5.4.1 Recipient address rejected: Access denied. AS(201806281) [DB5EUR

The YouTube videos load in troubleshoot mode, so I reopened Firefox and disabled all extensions. That did not help, so I uninstall all extensions. That does not work either. Other browsers work, but Firefox does not.

When I open a pdf and close it to a certain page, after reopening, firefox brings me back to page 1 and not to the last page I read. To make it a perfect pdf reader, it would be great to implement the memory of the page in use.

In our site we trigger popup window with form being submitted with POST method and target="_blank". This is done so it opens 3rd party web app in new window. However, when popup windows are blocked for our page it (correctly) blocks popup, asking user if it should allow popup window. No complaints here. However, when user allows page to show popups, or allows for a single popup, while it opens in new page - it tries to open the URL with GET method, and not with POST, as originally intended, breaking our app. Now of course user can just re-trigger the form and now with allowed popups it will work. But should user not want to allow all future popups to be shown, there's no way for them to open a single popup with firefox switching method (and possibly losing form data?)

Hello, I have somehow replaced by bookmarks with empty bookmarks, and I don't have the previous version in backups on my local machine.

Could you help me?

Hi there I love FireFox, after years of others recommending, I finally switched and really appreciate so many great features (automatic downloads not at all though). Anyways, I have a Tivo with in house and out of house streaming to Watch Tivo web app and Tivo android app. Until recently, was able to stream anything from Tivo Box throughout house. Android app works awesome, but no longer working on FireFox (or Edge & Chrome) Research shows this is due to a change in website security which is maybe similar to FF issue?

Chrome offered advance warning/remedy..as detailed below....

I am hoping FF team can rise to the challenge and get tivo online working again for the millions of us who still use and love our Tivos.  Or maybe another Tivo fan has a workaround they can share? I sure hope so, I have wasted hours already troubleshooting and hair pulling :(     Any and all assistance appreciated

Access to XMLHttpRequest at 'http://(MYIP):49152/sysinfo/json/svcinfo' from origin 'http://online.tivo.com' has been blocked by CORS policy: The request client is not a secure context and the resource is in more-private address space `private`.

After researching that i found this link Chrome CORS error on request to localhost dev server from remote site

it went into a bit about how "Chrome has implemented CORS-RFC1918, which prevents public network resources from requesting private-network resources - unless the public-network resource is secure (HTTPS) and the private-network resource provides appropriate (yet-undefined) CORS headers."

So basically a public network "online.tivo.com" cannot access my local network (where my tivo is) due to this new CORS-RFC1918 standard.

The is a fix to disable this behavior for now chrome://flags/#block-insecure-private-network-requests

Hi, I experience consistent tab crashes in my Firefox app on the computer since yesterday. It works only in troubleshoot mode and not in normal. I tried refreshing and reinstalling the app, installing Firefox for Web and nothing worked. Cleaning data and turning "false" preference media.wmf.vp9.enabled didn't work either. I also tried deleting all extensions, turning off recommended performance mode (using hardware) and enabling default theme. I haven't installed anything recently. Last Windows quality update 24.05.2023, last feature update 08.03.2023. Firefox app still works perfectly on my phone, so it's probably something with the computer. What can be the cause and what can I do to fix it? Added info about crashes below

Thanks

I just got an add-on called LMMS Music Studio. But every time I click on their icon I am taken to something else called "https://www.offidocs.com/edit-lmms.php?username=810908&fileurl=newfileoriginal" Any ideas?

My issue is a bit difficult to explain. When I downloaded Firefox on a new computer, I signed in using my gmail account email and password. I created many passwords and bookmarks. I wanted to sync my phone and laptop to this account but I already had an account on my laptop. My new computer all of a sudden notified my that my log in was disconnected. I signed back in to my account and now it is only showing my bookmarks and passwords that were on my laptop and not my new computer. I only want the things I have added to my new computer and not what was on the laptop. How to I retrieve the bookmarks and passwords that I had set up prior to Firefox disconnecting me?

When I try scrolling down on this website it automatically takes me to the top of the webpage like a reset. The hardware is fine because it is happening with touch pad and external mouse both. Even though it is happening only on 1-2 website, I am not sure whether it is my browser's issue or the website itself is faulty. Also, specific part of the URL keeps on refreshing nonstop : ?ref=n2dXHxxxxxxxxxxxxx