Firefox Community Forum

please help me with my account because I forgot to pot a email on my account then hacker change pot email on my account now I can't open my account because he change my password and email

I joined Mozilla VPN on February 1st. And on March 2nd. I requested to cancel my subscription it’s less than 30 days I had VPN. I wasn’t happy with program. I paid for VPN for one year subscription and you keep asking me to download another one. Also I didn’t like asking for donations .Please refund my credit card Thank you

When I go to taobao.com, the Chinese text on the product couldn't display normally. Some of the Chinese text are showing normally but some are not.

I canceled my google account because our computer was hacked. I can no longer get into my PayPal account and to add funds to my account so I need to open a new account so I can automatically pay for apps, etc

When I last tried to buy with Google stored debit card from my bank the transaction was blocked by the presence of a four-month old phone number. I have updated several weeks ago to my current telephone number and address. Yet the new number is not there, instead the old number is not helping me.

Hii. Amazing browser tho, whenever i pin something on top or chuck it into essentials - when i close that tab - it disappears (and reappears on browser restart) - i could not locate any setting pertaining to essentials that would stop that behavior (ideally when i close the pinned/essential tab i would love it to stay there as a bookmark - anyone know of a way to achieve this?

I am unable to access my account because I no longer have access to the email address and phone number linked to it. I have forgotten the password, and I cannot recover the account through the usual methods. Please assist me in recovering my account. I can provide any additional information or verification needed to confirm my identity and ownership of the account. Thank you.

I moved some old folders to Trash but they won't delete. I've changed the retention policy, tried to delete individual emails, repaired the folders, restarted FireFox many times, but they're still in Trash. How can I permanently get rid of them? Thanks

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

RoBoform sent me a notification that my master password may have been compromised and advising me to change my master password. I did change my master password, and now RoBoform won't accept either my old or new master password, so the app becomes unusable. How can I fix this?

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to search for a deleted message, I am finding that messages older than a certain date have disappeared, although I've done nothing to permanently delete them. For example, today everything older than May 3 is gone. What can I do to prevent this?

thanks, CW

The layout of YouTube was different from before. In the past, after the YouTube video was over. The MAIN WINDOW within YouTube page would showed two rows of recommendations. Now there is only one row with great amount of black-out space at top and bottom. Any suggestion to tune it to the usual two rows?

Hello, The bar at bottom of my home screen is missing. The whole bar is gone. This bar had the windows icon with start-up menu, Power, button etc. That bar also included date and time, and other features. Once, I clicked the bottom of the screen and it came up for one second, but disappeared. How can I retrieve it? Thank you for any help you can provide.