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Export for Mobile - Settings from Desktop to Android

Hello, Referring to your article [https://mzl.la/3TS8WcA] (Import settings and data into Thunderbird for Android) . The first step is : Export Thunderbird Desktop… (read more)

Hello,

Referring to your article [https://mzl.la/3TS8WcA] (Import settings and data into Thunderbird for Android) . The first step is : Export Thunderbird Desktop settings

   Click ≡ > Tools > Export for Mobile. 

However, I am running version 128.3.3esr (64 bits) "Nebula" and the menu "Export for Mobile" isn't available under "Tools" as mentioned in the article.

Please advise

Regards

Asked by abdelkarimd 1 year ago

Answered by jonzn4SUSE 1 year ago

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Recovering lost user data (logins, bookmarks, history, etc)

We deploy Firefox via a software called Pulseway and last night it reinstalled Firefox over the current installation for one of our users. When he logged in this morning,… (read more)

We deploy Firefox via a software called Pulseway and last night it reinstalled Firefox over the current installation for one of our users. When he logged in this morning, all his data was missing from the browser as it appears to be a fresh installation. I'm unable to find his previous profile in the AppData folders (checked by going to about:profiles and opened each profile). There is no backup for this info, and he did not have a Sync account set up. Is there anywhere else I could possible recover this data for the user? Thanks in advance.

Asked by kelley5 1 year ago

Answered by TechHorse 1 year ago

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Firefox keep asking me to reconnect the account to sync.

I’ve been using Firefox on my Mac without any issues, but I recently had to erase and reset my Mac. After reinstalling Firefox and attempting to sign in to my account, I … (read more)

I’ve been using Firefox on my Mac without any issues, but I recently had to erase and reset my Mac. After reinstalling Firefox and attempting to sign in to my account, I am unable to sync my data.

When I click “Sign in” and enter my password, I successfully log in. However, it immediately returns to the message “Please sign in to reconnect,” and I am unable to proceed with syncing.

This is the first time I’ve encountered this issue.

On a positive note, I can still see my organized bookmarks on Firefox for iPhone, which were synced from my Mac before the reset.

Asked by ShinjoM 1 year ago

Answered by ShinjoM 1 year ago

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Search engine

I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, … (read more)

I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, but moz opens to google. oops and help Thank you, Elsie [edited email]

Asked by mekersten 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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primary device when sync bookmarks

Hello, FireFox community! I use FireFox on desktop at home, at work and on mobile. Recently I made an account at home. When I log in to my account at work and sync wh… (read more)

Hello, FireFox community!

I use FireFox on desktop at home, at work and on mobile.

Recently I made an account at home.

When I log in to my account at work and sync which bookmarks (and settings) will last?

Which is the primary device?

Will my work bookmarks be replaced by these from home PC or will be supplemented?

I will appreciate your help!

Best wishes!

Asked by zlatilix 1 year ago

Answered by cor-el 1 year ago

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Data Lost after PC & Password Reset

Today I installed a clean WIN10 version on my PC, expecting to just log into firefox afterwards and have all the data back within minutes, but I forgot my Firefox passwor… (read more)

Today I installed a clean WIN10 version on my PC, expecting to just log into firefox afterwards and have all the data back within minutes, but I forgot my Firefox password... As I'm currently in another country I also couldn't just log in on any of my other devices to recover the password, so I decided to reset it via the E-Mail... well aparantly changing your password deletes the sync data?? I'm guessing there is no way to recover the data? So I got a relative of mine to start my backup notebook which has not been synched for a few months but some data should've still been there, at least I had thought so... password database there was empty... and instead of synching the firefox landing page from my notebook where all my pinned pages were, it copied the page from the new device and wiped that as well... Any way to revert the sync changes on the notebook?

Asked by SchoSeb 1 year ago

Answered by Paul 1 year ago

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Accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash

Hello, I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I th… (read more)

Hello,

I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I think was addressed by The Independent.

Is it possible to reverse the dislike? The story does not seem to appear again, at least from what I have seen. Although the dislike was accidental, I felt that having the story disliked would indicate I would not be interested in thought-provoking stories about those who have died, even though these stories should be important to show.

Asked by Jian Oli 5 months ago

Answered by Paul 5 months ago

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syncing issues. continual relogins and extension not working

HI! I have my phone synced to my destop firefox, and just synced my laptop, microsoft windows 11. everytime I want to access a synced page, like gmail, or my trading br… (read more)

HI! I have my phone synced to my destop firefox, and just synced my laptop, microsoft windows 11.

everytime I want to access a synced page, like gmail, or my trading brokers page, it asks me to login again, so its synced, but have to relogin every time I open the firefox browser, or even when I simply close the tab. I never have to log in repeatedly on the desktop.

Also, my favourite extension Tab Stash, is missing features in this firefox browser. I have tested everything to get it to work, including clearing the cache, restarting. normally you can right click a firefox tab like the attached image, and choose "open Tab Stash in a Tab". and other options. but they dont show in this synced version of the browser. Very weird and frustrating. I must get this to work as I manage hundreds of saved tabs and folders through Tab Stash which is only available on Firefox.

I dont know how to contact the extension creator, I cant see any contact link on his gitHub.

Asked by lifeissacred777 1 year ago

Answered by lifeissacred777 1 year ago

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Firefox deleted user data after the update

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I… (read more)

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I "extract" my old data from it.

Asked by Damir Zasimenko 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Instagram

Dear sir I very much respect you and your app If you have banded my account or my comment due to some mistake of mine. So I apologize to you for that mistake. Now you c… (read more)

Dear sir

I very much respect you and your app If you have banded my account or my comment due to some mistake of mine. So I apologize to you for that mistake. Now you can Unban my Account Or you can also send me a reply I will be forever grateful to you

Watsapp number [edited] Instagram ID [edited] Facebook ID [edited] Thank you for accepting my message or Feedback

Asked by Akshay Kumar 1 year ago

Last reply by James 1 year ago

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Help with recovering saved bookmarks under my username?

I could not remember my pw today when trying to get bookmarks back on this computer, so reset, thinking I would otherwise be locked out --now I'm not seeing an option to … (read more)

I could not remember my pw today when trying to get bookmarks back on this computer, so reset, thinking I would otherwise be locked out --now I'm not seeing an option to sync bookmarks. I'd love to get back these bookmarks--a treasure trove of resources gathered over 9 years. Any help greatly appreciated!

Asked by kpullar 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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return closed tabs

"how to revive return all 124 tabs of prior sessions ? in Firefox...older version ? please help. & How to avoid if close by mistake 1 window with all ....vs… (read more)

"how to revive return all 124 tabs of prior sessions ? in Firefox...older version ? please help. & How to avoid if close by mistake 1 window with all ....vs 1-2 tabs only ? " HOW revive replace lost all tabs 4 days ago ? '

Asked by relate0999 1 year ago

Last reply by cor-el 1 year ago

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Session Restore did suddenly not restore windows and tabs

I am currently running Firefox on Windows 11 (24 H2) and today, like I have usually done a lot over the past years I opened Firefox, did some browsing, then I quit the ap… (read more)

I am currently running Firefox on Windows 11 (24 H2) and today, like I have usually done a lot over the past years I opened Firefox, did some browsing, then I quit the app. When I later opened Firefox (version 130.0.1 (64-bit)) no a single of my open windows got restored.

I have been relying on Previous session being restored. Today however, it did not work, and the option to use "hanburger menu" -> History -> Recently Closed Windows" do not show my windows I had open.

How can I find my old sessions? Can I restore them somehow from backed up data?

Asked by Niklas 1 year ago

Answered by Niklas 1 year ago

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Installation process - what happens

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete acc… (read more)

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete accounts and passwords which are listed when I select "passwords" I did not ask firefox to do this. why has it done this. what else may it have done that I don't know about

Asked by childerley7 8 months ago

Answered by childerley7 7 months ago