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"Intelligent Work" graphic keeps popping up on my screen

When I have the Firefox browser open, every time I click away from it to another open window I get this stupid graphic that pops up near the bottom right corner of my scr… (read more)

When I have the Firefox browser open, every time I click away from it to another open window I get this stupid graphic that pops up near the bottom right corner of my screen that says "Intelligent Work" and rotates through three different images. It is really irritating and I can't figure out how to make it go away. This is a new computer and I only installed the Firefox browser this week. It only happens when I click off of the browser to any other window.

Asked by davebrown1040 2 months ago

Firefox not displaying saved passwords

I had to swap out my hard drive the other day without being able to save any data from Firefox. When the new disk was reloaded from the old one the user names were not ma… (read more)

I had to swap out my hard drive the other day without being able to save any data from Firefox. When the new disk was reloaded from the old one the user names were not made the same as with the old disk. When i use Firefox and save a password it says it has been saved but when I use the same site again the passwords don't fill in. When I look at the passwords via the passwords settings there is nothing there. Can you tell me how to get passwords to work please? Thanks John

Asked by j_d_mcclelland 4 days ago

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks ba… (read more)

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

Asked by tuscolatexan 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Washington Post articles are only partially displaying (fully displaying in EDGE)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based process… (read more)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Home Version 23H2 OS build 22631.3447 124.0.2 Firefox Release, April 2, 2024

Since the 2 APR 2024 FF update, Washington Post articles are not displaying fully. When opened, the article flashes the full version, then only displays the top photo and the first two paragraphs. When opened in EDGE, all articles open fully as expected. This issue is only occurring in FF.

Actions taken: Cleared cache, same result.

Please advise.

Asked by bbcgrrrl 2 months ago

Last reply by zeroknight 2 months ago

  • Solved
  • Archived

files downloading instead of opening in viewer

I've spent many hours trying to fix this problem. When I click on a document that I want to view, it is downloading to my computer. I have the latest version of firefox o… (read more)

I've spent many hours trying to fix this problem. When I click on a document that I want to view, it is downloading to my computer. I have the latest version of firefox on a windows 11 pc. Please assist.

Asked by Miami Sally 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved
  • Archived

google.com won't load

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and… (read more)

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and AVG Anti-Tracking. The version is the latest version 116.0.1

Asked by anthonyjshaffer917 10 months ago

Answered by anthonyjshaffer917 10 months ago

  • Archived

lost everything with firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, hi… (read more)

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

Asked by dj_dean 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Middle mouse button click, new tab opened AND switched to that tab.

Hi, Is this new feature? Once I click on link with middle mouse button, that tab is opened and switched to it. Previous firefox versions only opened tab and thats it. It… (read more)

Hi,

Is this new feature? Once I click on link with middle mouse button, that tab is opened and switched to it. Previous firefox versions only opened tab and thats it. It is very frustrating. I want open multiple tabs and then view those tabs. Now I have to, suppose I have 5 links listed in webpage:

I middle mouse 1st link Then I have to return to my previous page I middle mouse 2nd link Then I have to return to my previous page I middle mouse 3rd link Then I have to return to my previous page I middle mouse 4th link Then I have to return to my previous page I middle mouse 5th link Then I have to return to my previous page

If it is new DEFAULT, then please make ant option to switch back in about:config, thanks!

Asked by kirsciukas 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

Firefox closes immediately after opening it

Hello! I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 min… (read more)

Hello!

I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 minutes and then it happens again.

Asked by chillestyt 1 year ago

Answered by chillestyt 1 year ago

where is menu button on win 11

Where is the 'MENU' button on Win 11 pc. I need to update my email address and your instructions ask to click 'MENU' button. My NEW email address is: xxxxxxxx@gmail.com … (read more)

Where is the 'MENU' button on Win 11 pc. I need to update my email address and your instructions ask to click 'MENU' button. My NEW email address is:

xxxxxxxx@gmail.com


(email address removed; please do not post personal information on a public website; Forum rules and guidelines)

Asked by Martin 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

Please unblock challenges.cloudflare.com to proceed.

Hello, I noticed past few months I'm getting this message from cloudflare after using certain websites while using Firefox on Desktop. I have refresh Firefox every time … (read more)

Hello,

I noticed past few months I'm getting this message from cloudflare after using certain websites while using Firefox on Desktop. I have refresh Firefox every time this happens I tried disabling my adblockers, lowering settings, and disabling my Pi-Hole the issue still persists. Does anyone know what the issue might be or someone else experiencing this?

Asked by Fu Xuan 9 months ago

Last reply by zeroknight 9 months ago

where to find the cast-cast media to device icon in firefox browser

in the firefox browser is there any way to see the casting the browser screen to chromecast on tv. similar to 'cast to media device' in edge browser or chrome browser. … (read more)

in the firefox browser is there any way to see the casting the browser screen to chromecast on tv. similar to 'cast to media device' in edge browser or chrome browser.

Asked by k.Indrakanth K 2 months ago

Last reply by zeroknight 2 months ago

  • Archived

clearing the cache

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all … (read more)

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all but a select website? Thanks

Asked by wolfdad 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

"Find in page" not working

Suddenly my "find in page" or "Ctrl F" function from the Firefox menu doesn't work. I can click on it but nothing happens. I never get a place to type in what I want to f… (read more)

Suddenly my "find in page" or "Ctrl F" function from the Firefox menu doesn't work. I can click on it but nothing happens. I never get a place to type in what I want to find. Did I accidentally change something in my Settings? If so, I can't find what it was.The same function in Chrome still works just fine. Please help. Thank you.

Asked by cre8onlyluv 8 months ago

Answered by Terry 8 months ago

  • Archived

Mozilla account privacy

Hello, I always use Firefox logged into my Mozilla account. Yesterday I went to a (legitimate) site, that I had never visited before and only read one page. I didn't cli… (read more)

Hello, I always use Firefox logged into my Mozilla account.

Yesterday I went to a (legitimate) site, that I had never visited before and only read one page. I didn't click on anything on that site/page, I only read that one page and left the site. Not long afterwards, I received a promotional email from that site stating "Thanks for stopping by!".

My question is: how did they know my email (the email used by my Mozilla account)? I have never received emails from that site, and as I said, I never visited it until then.

Does Firefox expose the Mozilla account email when visiting sites? This is pretty troubling. I would appreciate any input you have. Thanks

Asked by rd2p 6 months ago

Last reply by rd2p 4 months ago

  • Archived

Java Addons, Java Applet Support.

Dear Team Please Explain How to Enable Java Applet in Mozila Firefox ESR Latest Version. Please Support I want to Use Oracle EBS in Mozila Firebox ESR. Mozila Firebox OL… (read more)

Dear Team

Please Explain How to Enable Java Applet in Mozila Firefox ESR Latest Version. Please Support I want to Use Oracle EBS in Mozila Firebox ESR. Mozila Firebox OLD Version Support Java Applet But Latest Version Not Support.

Asked by Dileep Gupta 9 months ago

Last reply by cor-el 9 months ago

  • Archived

AGAIN, HOW can we REMOVE OLD, unused Email addresses from autofill?? This time PLEASE provide a accessable answer

I have seen this question "answered" but I am unable to get the "answer". How CAN I REMOVE an OLD EMAIL ADDRESS from autofull? WHY is the "answer" not available? I have… (read more)

I have seen this question "answered" but I am unable to get the "answer". How CAN I REMOVE an OLD EMAIL ADDRESS from autofull? WHY is the "answer" not available? I have changed ALL of my email addresses in "Logins & Passwords" for autofill but somewhere the others are HIDING & still being used by autofill.

WHERE ARE THOSE UNUSED, EMAIL ADDRESSES FOR AUTOFILL HIDING?

I am sick and tired of having to keep changing the email address in online forms as autofill keeps using the old, unavailable email address I no longer have access to. WERE ARE the autofull email addresses HIDING?

WHY can't I remove Email addresses for autofull I can no longer use?

WHERE ARE THOSE AUTOFILL EMAIL ADDRESSES HIDING??????

It is very frustrating to see that this question has been "answered" but the "answer" is not available, there is NO LINK to the "F" "answer"!!!

Asked by sheila 12 months ago

Last reply by cor-el 12 months ago