Showing questions tagged: Show all questions
  • Solved
  • Archived

How do I edit autofill entries

A website MultiSafepay.com has saved my CVV number in Firefox. How do I edit the autofill data? I can't get to the same payment page, to be in a position to delete it. Mo… (read more)

A website MultiSafepay.com has saved my CVV number in Firefox.

How do I edit the autofill data?

I can't get to the same payment page, to be in a position to delete it.

Most links on this matter refer to:

 Options => Privacy & Security => Forms and Autofill

However in my Version: Firefox 98.0.1 (64 bit) running on an up to date Windows 10 this feature is missing or deprecated.

Can anyone say how I could edit/delete this specific entry, or point me in the direction of where this data is stored?

In the mean time I can't recommend using Firefox for entering critical security data, where websites can allow the storage of CVV numbers.

Asked by firefox236 10 months ago

Answered by firefox236 10 months ago

  • Solved
  • Archived

Recover "Recently Closed Windows/Tabs" Information

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (read more)

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

Asked by arex86 10 months ago

Answered by cor-el 10 months ago

  • Solved
  • Archived

Problem with Downloads

I am having problems with doing downloads of any files from any website using Firefox. Every time, when I try to do a download, I get an error that the download failed. … (read more)

I am having problems with doing downloads of any files from any website using Firefox. Every time, when I try to do a download, I get an error that the download failed. I am running Firefox 98.0.2 on a Windows 10 laptop. If I use Microsoft Edge, the download is successful. Any help would be appreciated.

Carol

Asked by Carol5 10 months ago

Answered by Carol5 10 months ago

  • Solved
  • Archived

print settings - edit header and footer

hi, i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them … (read more)

hi,

i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them at all, is to go to about:config and for example search for print.print_headerleft. Besides that is not usable at all, it simply doesn't work! The header and footer remain the same. Please tell me how can i change header and footer?

If you delete the, in my opinion much better "page setup", why don't you include all it's funktions in the new print dialog?

another problem is the size of the new print preview! it's much to small! make it resizeable please.

Or just give us back the "page setup". That would be a big advantage over chrome and edge, which suffer the same printing problems.

Thanks

Asked by forinves 9 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved
  • Archived

Firefox not saving cookies for websites with exceptions

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every si… (read more)

Firefox is not remembering the cookies and data of websites that I have saved under Exceptions. These sites are saved under Exceptions but I still have to log in every single time I access those sites, regardless of the fact that are saved to the list.

Asked by cvwest 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

downloading csv files to save as excel files

Late last week, something changed in Firefox browser. I used to download csv files and Firefox would open them with the option to save as an excel file. Now it does not. … (read more)

Late last week, something changed in Firefox browser. I used to download csv files and Firefox would open them with the option to save as an excel file. Now it does not. I have to save it as csv then convert it to excel. It also doesn't seem to save my settings on the website I'm downloading from - I always have to manipulate the settings before downloading. It is a huge headache and I have resorted to using Chrome instead.

Asked by tkirl 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

Spell check not working

I recently had to reinstall Firefox (now on 98.0.1 (64-bit)) to fix a problem with launching. In the process a lot of settings have been lost and the browser is refusing … (read more)

I recently had to reinstall Firefox (now on 98.0.1 (64-bit)) to fix a problem with launching. In the process a lot of settings have been lost and the browser is refusing to check my spelling as I type. When I right click in this or other boxes there is no option relating to it. I have clicked and unclicked and reclicked the "Check your spelling as you type" box on settings to no avail. How can I get the spell check back?

Asked by timrollpickering 10 months ago

Answered by Dropa 10 months ago

  • Solved
  • Archived

Mouse not scrolling, tabs not opening/closing in Firefox

I'm having a number of issues with my Firefox out of nowhere. 1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new t… (read more)

I'm having a number of issues with my Firefox out of nowhere.

1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new tabs" instead of "new windows" selected, yet if I click anything, it goes to a new window. 3. I cannot close tabs without right clicking. 4. I cannot SWITCH tabs at all. 5. I cannot close Firefox without going to my start bar and right clicking. 6. Firefox seems to be aware something is wrong, opens up in a troubleshooting mode... and then doesn't troubleshoot.

(It is entirely possibly my infant slammed on the keyboard and changed a setting I can't find.)

Asked by Julephenia 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

Firefox 98.0.1 "always open similar files" not shown

The option "always open similar files" is not shown in the downloaded file context menu. This occurs on 2 machines running Windows 7 64 bit. A third machine also runnin… (read more)

The option "always open similar files" is not shown in the downloaded file context menu. This occurs on 2 machines running Windows 7 64 bit. A third machine also running Windows 7 64 bit shows it correctly. All three machines have Firefox 98.0.1 installed.

Please advise how to resolve this.

Asked by graham72 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

How to disable download pop up. It only appeared recently

Recently before the new update I think, when I download something the download icon just turns blue which tells me that the download has finished. But for some time now, … (read more)

Recently before the new update I think, when I download something the download icon just turns blue which tells me that the download has finished.

But for some time now, when I download anything the download notification pops up like a window which I have to click something to make it disappear. I don't know why this is happening because I did not install any new add ons from before and after the thing happened. Is there a way to disable it? I don't know why it happened so suddenly but its so annoying because you have to close that notification before you can resume anything else.

Note: The pictures are what I see immediately after the download finished, I did not click anything for it to pop up.

Asked by mysteryguy8888 10 months ago

Answered by Terry 10 months ago

  • Solved
  • Archived

Can't Open .tiff in Firefox Browser

I could have sworn a week or two ago I was able to open .tiff files in the Firefox browser. But this week, when I click on a file, it goes straight to saving them to my c… (read more)

I could have sworn a week or two ago I was able to open .tiff files in the Firefox browser. But this week, when I click on a file, it goes straight to saving them to my computer. Is there a way to change this setting? I checked in my options, but did not see .tiff.

Asked by FireFoxFan1 10 months ago

Answered by Terry 10 months ago

  • Solved
  • Archived

How to use different themes on different profiles

I have three Firefox profiles: A, B, and C. I tried to give them all different themes. A has a red theme and keeps it consistently. B, my default profile, should have a g… (read more)

I have three Firefox profiles: A, B, and C. I tried to give them all different themes. A has a red theme and keeps it consistently. B, my default profile, should have a green theme, and C should have a black theme. However, when I change B's theme to green, the theme on C also changes to green, and when I change the theme on C to black, the theme for B also changes to black. I don't know what I did differently for A! How can I make my profile themes stick for B and C?

Asked by ashmoretbalailah 10 months ago

Answered by ashmoretbalailah 10 months ago

  • Solved
  • Archived

Secure Connection Failed - Washington Examiner

Hi, Starting yesterday, 19 March, when I try to visit the Washington Examiner website, https://www.washingtonexaminer.com/, I see this message: - - - - - - - - - - - - - … (read more)

Hi, Starting yesterday, 19 March, when I try to visit the Washington Examiner website, https://www.washingtonexaminer.com/, I see this message:

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Secure Connection Failed

An error occurred during a connection to www.washingtonexaminer.com. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

But I can visit the site with the latest version of Microsoft Edge. I prefer to use Firefox however. Any ideas?

Thanks - Dave

Asked by Dave McKeen 10 months ago

Answered by cor-el 10 months ago

  • Solved
  • Archived

Dialogue to "open" or "save" downloads no longer appearing

Hi, Up until very recently, I've been able to download files without issue. Every time it'd ask "do you want to open or save?". It's no longer doing that, and instead sav… (read more)

Hi,

Up until very recently, I've been able to download files without issue. Every time it'd ask "do you want to open or save?". It's no longer doing that, and instead saves them by default. How do I revert this back to asking what I want to do?

Asked by All Seeing Eyes 10 months ago

Answered by All Seeing Eyes 10 months ago

  • Archived

Firefox no longer asks whether to open or save files.

Until about a month ago, every time I clicked on a download link to save a file, Firefox asked whether I want to save the file to my downloads folder, or to just open it,… (read more)

Until about a month ago, every time I clicked on a download link to save a file, Firefox asked whether I want to save the file to my downloads folder, or to just open it, which would save it to a folder in my temp folder that would be deleted when I close Firefox.

Now, out of nowhere, it doesn't ask the question anymore, it automatically assumes I want to save it to a folder (instead of "opening" it).

Before anyone tells me to go to Settings -> General -> Applications, and set the file types to "Always ask", I have tried, and there are two problems with it:

  • There are only a few file types in that list. While I can set Firefox to ask when downloading those types of files, anything else (like text files or MP3 files) is saved to the downloads folder without asking. I want it to ask what to do with any file, not just the specific file types in that list.
  • Even for the file types that are available in the list, if I choose to open a file instead of downloading, it is still saved to my downloads folder instead of the temp folder, and is not deleted after I close Firefox.

Also, I'm using Manjaro Linux with KDE, and I also have the Plasma Integration extension installed on Firefox.

Asked by cs127.pr 10 months ago

Last reply by Terry 10 months ago

  • Solved
  • Archived

All Downloads Fail Immediately

Hey all, I am having a problem where all downloads fail immediately. Doesn't matter what, they all fail. This started about a month ago. I saw someone else changed someth… (read more)

Hey all, I am having a problem where all downloads fail immediately. Doesn't matter what, they all fail. This started about a month ago. I saw someone else changed something in the About:Config (browser.cache.disk.parent_directory), but I don't even see that line in my config. Also, about the time this problem started I cannot print anything (printer stuck in spooling), and I cannot run any built in troubleshooter. Don't know if these are separate issues or if they are related.

Asked by tcoll730 10 months ago

Answered by Terry 10 months ago

  • Solved
  • Archived

Disable webp crap.

Image url has jpg at the end, when I save, the extension is webp. webp opens as darkened version of the original image in browser. How to disable webp and save normal fie… (read more)

Image url has jpg at the end, when I save, the extension is webp. webp opens as darkened version of the original image in browser. How to disable webp and save normal fiel that won't be dark? This olution doesn't work: https://support.mozilla.org/en-US/questions/1329624 Image saved as jpg still dark, as if it was still webp.

Asked by SF01 10 months ago

Answered by user104147805413306348376805769878442569366 10 months ago