Firefox Support Forum

Second attempt = I asked this before, but got no answer. I get a pop-up every day say "Browser extension is missing. Click to install the Browsing protection for Firefox. I cannot use the extension because it prevents me from watching certain videos on You Tube. I watch April the Giraffes live feed everyday, and it won't play with the extension enabled. How can I get rid of the pop-up?

When I start Firefox only the focused page is loaded. All other pages are blank as I set 'Clear history when Firefox closes' to 'automatically clear' the cache on exit. If I click on another tab it refreshs it. How do I to get every page to load on startup? Firefox treats pinned and normal tabs differently. On restart I have to 'Select all Tabs', then 'Reload page' every time. It used to load all pages automatically but now it doesn't. | Is there an extension? Or an About:Config entry I can change or insert? Private browsing is not used. Pages are open in tabs not windows. I have 20+ tabs open all the time. About half are pinned. Side Note - I would be happy to see the "Reload All Tabs" menu option reinstated.

Since the last update, I am receiving the error message SSL_ERROR_BAD_MAC_ALERT when I access one website that I need to use as part of my work.

It is a trusted site that I have used for many years. The error message above displays and I get the option to retry which usually works, but I lose any content up to that point.

I have contacted the website owners as suggested and they say it is a Mozilla issue. I found a couple of suggestions to fix this on-line, but it did not work.

Can you help?

Hi all, All of a sudden icloud won't open. I just get the black band across the top with apple icon in top left corner, and white page with pin wheel spinning. I've tried a system refresh and uninstall and reinstall. I read that checking Java Script in Internet Explorer was a fix but that was fine. Thank you.

It sounds like peak laziness, but I'm not a fan of opening a menu every time I want to change search engine nor do I want to use a prefix (though I suppose I wouldn't mind 'g' instead of '@google', 'ddg' instead of '@duckduckgo').

I'd like to have more than one search bar akin to the one you can choose adjacent to the address bar--each with its own search engine. If such a tweak doesn't exist browser-side or even addons-side, I suppose I wouldn't mind dabbling with the code if someone can tell me what file I'd have to go to in order to do this.

I regularly bounce between Google, Bing, and Duckduckgo as the search results vary with each (and, imo, Google has been less reliable as time goes by). Such a tweak would make browsing a lot more convenient for me.

I have always had PDFs set to "Always ask" is described here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file This hasn't changed. The dialog which asks what to do with the file used to have "Save File" selected by default. This was convenient, because this is usually what I want. However, the default selection has recently changed to "Open with Firefox", which I hardly ever want. This requires me to perform an extra step when accessing PDFs from the Web, which I do quite often. I am not aware of having done anything which would affect this, nor have I found a corresponding option to change it back. How can I restore the previous behaviour?

So I downloaded a few programs that were legitimate, no viruses or anything I checked, but also added a few programs. When I started seeing weird problems with firefox, I went to uninstall them from my windows, and I did. I uninstalled every program from today. But Firefox still won't let me search anything. When using the search bar, if it's one word, it'll search and automatically put other things in the search to make it look for a website. If it's more than one word, it just doesn't respond to me hitting enter or clicking the search button. I believe it's because Firefox seems to have lost all options for a default search engine. It has nothing selected for a default search engine, and whenever I click on it to show options, it just doesn't. Also, I have no weird add-ons that showed up, and the problem persists even when I disable every add-on I have. There are also no weird plugins. Can someone help? I'd rather not have to search google.com every time I want to search for something.

Is there a way to edit the URL of a bookmark while I'm adding it?

I've changed from Google Chrome to Firefox months ago, and this is one of my biggest gripes with Firefox ever since I switched. Back when I used Google Chrome, I used this feature when I'm bookmarking YouTube videos.

YouTube will often add extra text at the end of URLs, such as "&feature=em-uploademail." I usually remove this to try and keep my URLs as clean as possible. The inability to edit bookmark URLs while creating new bookmarks makes this process much more tedious because when I realize that there's extra text at the end of a URL I have to remove the extra text in the address bar, refresh the page, wait several seconds for the page to fully load (when the page is still loading, the title of the page is often blank), and then I can finally bookmark the video.

This issue has been so annoying to the point of where I've considered switching back to Google Chrome.

Will not load. Running from console produces the included screenshot text then exits on a channel error. I'll submit the crash report again when I figure out again how to do that. (Hint- assistance welcome) Ross Smith

This is the error I get when starting Firefox:

"File not found Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties. Check the file name for capitalization or other typing errors. Check to see if the file was moved, renamed or deleted."

How can I fix it?

Has the behaviour of Firefox with regard to caching style sheets changed in the newest version?

I ask since I develop with Visual Studio and browse the development build with Firefox. Hence the URL will be similar to:

http://localhost:55223

If I modify a css file in the build and refresh the page in Firefox it does not change. It never changes even after a CTRL+F5, nor after starting a new session.

If I browse the site with Edge it does pick up the change instantly after tapping F5 to reload. To see the changes in Firefox it's necessary to rename the css file to force a reload of it.

This only seems to have started happening since the latest build and makes it impossible to use Firefox in the development environment. Is there a "hack" for the settings to force a reload?

Local files on computer won't open(just load forever). Tried pdf and html files. No problem with remote(online) files. Chromium works as supposed to.

Firefox 79.0 (64-bit). OS: Manjaro Linux KDE5.

I have many screen shots on my computer. But, when I view a screen shot, how do I access the web site I got the screen shot from? Is there a way to do that. Looking at the picture in itself, I can't tell how I got it and I want to know where it came from. Can anyone help? Thank you.

Firefox does not display my 404 page if a page or download no longer exists, instead it shows an advertisement page, under my domain name, for sedo.com

This is not happening in Chrome, which does display my 404 page.

What could be wrong?

Hi,

I am getting the above error currently when I try to access amazon Prime Video using Firefox. I have loaded Firefox with all addons disabled and still get the error. I do have a VPN but was not connected to it at the time.

I can also access Amazon Prime at the same time as I am getting the error in Firefox with Microsoft Edge and Chrome with no issues.

This screen glitches came out of nowhere and it is annoying.

The problem has occur since yesterday. I have to press anything on the keyboard to make it stop, but even then it is still occur like randomly.

I don't know what triggers it, but here is the video: https://youtu.be/S_KghE3GS1I

These are some info I can give you: - I had Ghostery add-on but I had remove it and the problem still occur - I have this problem with the old Firefox version (latest update is 2019 version) and after updating to the latest version 79.0 (64-bit) the problem still occur - Previously the setting was using hardware acceleration, but after unchecking it the problem still occur - I have clear cache and it's not solving the problem - I have connect and disconnecting the WiFi connection and it is still there - I have restart my PC after all of that and it doesn't solve anything

Please help me!

Hi everyone,

Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa though.

Here is an exemple of sync log:

1598260143111 Sync.LogManager DEBUG Flushing file log 1598260143122 Sync.LogManager DEBUG Log cleanup threshold time: 1597396143122 1598260143132 Sync.LogManager DEBUG Done deleting files. 1598260144429 FirefoxAccounts INFO Polling device commands. 1598260144429 Sync.Service DEBUG User-Agent: Firefox/79.0 (Windows NT 10.0; Win64; x64) FxSync/1.81.0.20200720193547.desktop 1598260144429 Sync.Service INFO Starting sync at 2020-08-24 11:09:04 in browser session 8pd4DSAYP9NP 1598260144429 Sync.Service DEBUG In sync: should login. 1598260144430 Sync.Service INFO User logged in successfully - verifying login. 1598260144430 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144431 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1598260144431 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1598260144431 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144431 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1598260144431 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144437 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=15967270 1598260144611 Sync.Resource DEBUG GET fail 503 https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections 1598260144611 Sync.Resource WARN GET request to https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections failed with status 503 1598260144611 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1598260144611 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1598260144611 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1598263744611 1598260144612 Sync.ErrorHandler ERROR Sync encountered a login error 1598260144612 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1598260144613 Sync.SyncScheduler DEBUG Next sync in 4413803.3495770125 ms. (why=schedule) 1598260144614 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:1043:15) JS Stack trace: onNotify@service.js:1043:15 1598260144614 Sync.Service DEBUG Not syncing: login returned false. 1598260144614 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Many thanks in advance for your help. Any advice most welcome.

Regards, Renaud

The last 2 days im getting the do you want to leave this page warning box on every single page. When clicking a link/refreshing or closing the browser.

I dont have to have entered any info in a dialog box or do anything except load a page, and it just keeps coming up. Now its started affecting making a payment online as i have to choose leave this page for every step through a payment process which has messed up some payments.

Why is it suddenly popping up on untouched pages all the time and how the hell can i get rid of it?

Ive not changed any settings recently. And i dont want to start adding scripts to stop it.