Showing questions tagged:

Tangerine bank log in problem

When I try to log into Tangerine bank I get the error. "We're sorry for the inconvenience. This function is currently unavailable. Please try again later." This issue sta… (read more)

When I try to log into Tangerine bank I get the error. "We're sorry for the inconvenience. This function is currently unavailable. Please try again later."

This issue started Oct-13-2025 and it appears to work when using Firefox ESR 146.01 but not the regular Firefox 146.01 versions. Tangerine is not giving me information on the error and I was wondering if there is a difference between the ESR and regular version that might clear up this issue?

Open 3 250

trend micro toolbar no longer available

The Trend Micro Toolbar extension for Firefox is no longer available as shown in the page: https://addons.mozilla.org/en-US/firefox/addon/trend-micro-toolbar/?ProductSKU=… (read more)

The Trend Micro Toolbar extension for Firefox is no longer available as shown in the page: https://addons.mozilla.org/en-US/firefox/addon/trend-micro-toolbar/?ProductSKU=HE_Global i contacted trend micro support and they mentioned they have submitted the latest version last october and since then the extension hasn't been approved yet from firefox team. Can you please update me when the extension will be available again?

Open 1 246

Firefox extensions

I'm chasing a problem with 1Password not auto-filling fields. please can you tell me how to delete Firefox and extension then re-install both. Firefox 146.0.1 MacOS 15.7.… (read more)

I'm chasing a problem with 1Password not auto-filling fields. please can you tell me how to delete Firefox and extension then re-install both. Firefox 146.0.1 MacOS 15.7.3

Thanks and happy new year

Open 1 246

Re: Mozilla Account Access.

Dear Mozilla for over a week now all efforts to login to my Mozilla has been a time wasting effort, I have followed all the instructions including initial using the corre… (read more)

Dear Mozilla

for over a week now all efforts to login to my Mozilla has been a time wasting effort, I have followed all the instructions including initial using the correct password, resetting and confirming my New Password; and also entering my32 character account recovery key all to no avail. At each stage the entered characters are indicated in the red box with a writing underneath that it is wrong. All the above parameters are securely stored in my computer and a notebook.

Mozilla, how are you going to solve this problem. Just as you Firefox updated you do not check well to see whether they work well or not, and you push them out to the public. Besides you also force to update my versions which I have not given you permission.

Regards.

DR CLEMENT AKATENG MD

Open 1 244

Downloads playback in strange languages

I have recently been watching a gentleman rebuild computers and downloaded the videos so I can go over them and learn more about this topic. I recently went to watch an e… (read more)

I have recently been watching a gentleman rebuild computers and downloaded the videos so I can go over them and learn more about this topic. I recently went to watch an episode and it played in German. I started playing some of them one by one and they are all in different languages. German, English, Spanish, French, Arabic, etc... I have not changed any settings and have no idea what is going on. Has anyone heard of this or knows how to change it back? It plays the same on VLC or MPC-HC. If it was one language or on one player I would think it to be a setting.

Windows 10 Firefox 146.0.1 (64-bit) Downloader 9.5.0.0 Beta Mozilla en-us Companion App v2.0.19

VLC 3.0.20 Ventari MPC-HC (64-bit) 2.5.6

Open 1 237

Security Measures (Passwords may have been exposed through data breaches.)

In the Security Measures overview, under Manage Passwords, I see the following: 3 passwords may have been exposed through data breaches. All 3 websites with data breaches… (read more)

In the Security Measures overview, under Manage Passwords, I see the following: 3 passwords may have been exposed through data breaches.

All 3 websites with data breaches belong to Facebook.

I permanently deleted all Facebook accounts more than 3 years ago.

Without Facebook accounts, I can't and don't need to change my passwords, right?

Thanks and regards

Open 2 237

Page not redirecting when putting in correct username and password

Hi, I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to … (read more)

Hi,

I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to access the account. I enter the correct information- select login and the page will attempt to load and redirect me to the next page, but unfortunately nothing happens. The page will flash and prompt me to enter the username and password again. I am able to login into my Jpay account using safari, edge, and chrome however those browsers are no longer compatible with the jpay server for video visits. To add- I have purposely input incorrect details and when the page redirects it advises that I have input the incorrect username and password. Lastly, I have tried using several devices that range from a laptop, two different iphone, an ipad and an android tablet, the issue remains the same firefox will not redirect beyond the login screen. I have contacted jpay directly and there is nothing they can do. Please provide any advice on how to fix this issue. It appears to be on the back end. I have attached two snips. One showing i entered my information and clicked login. The next shows my username and password has disappeared after the failed load/ redirect. Thanks!

Open 3 235

How to stop Firefox from loading pinned tabs upon opening the browser?

Every time I close and reopen the browser (and then check the Process Manager), all my pinned tabs are there and taking 20-30 megabytes each while I didn't click on them … (read more)

Every time I close and reopen the browser (and then check the Process Manager), all my pinned tabs are there and taking 20-30 megabytes each while I didn't click on them and they're supposed to be unloaded after startup

None of the unpinned tabs are in the Process Manager

How do i stop this?

-- Windows 11, latest browser updates

Open 3 235

How to make "We can't preview this link" go away?

Starting for last few updates (on the last month) each time I hold my mouse click button for a few seconds on any page I am greeted with this popup: (see attached) Main q… (read more)

Starting for last few updates (on the last month) each time I hold my mouse click button for a few seconds on any page I am greeted with this popup: (see attached)

Main question: How do i disable this popup?

Second, what is the feature even about? why is it a feature? and what is the point of it?

About: Firefox 146.0.1 (64-bit) - FF for Arch linux

Solved 2 234

home page

I would like my home page to be the ABC news site. However, the default seems to be Brisbane Qld. No matter how many times I change it to my location, which is Melbourne … (read more)

I would like my home page to be the ABC news site. However, the default seems to be Brisbane Qld. No matter how many times I change it to my location, which is Melbourne Vic. and then select "use current page" in settings, next time I turn on my PC, it's back to Brisbane. Is there a way to set my home page permanently to show my location (Melbourne Vi.) ? Regards, Manfred

Open 1 233

How to pin an entry in the Firefox jump list (task bar context menu) that is not in "frequent" list?

When right-clicking on the Firefox icon in the Windows task bar one has the option to "pin" items by hovering over an entry in the "frequent" list and clicking on the li… (read more)

When right-clicking on the Firefox icon in the Windows task bar one has the option to "pin" items by hovering over an entry in the "frequent" list and clicking on the little pin needle icon (with the hover text "Pin to this list").

How can I pin items that are not in the frequent list? I have tried for weeks to make an important page a frequent one by making sure to visit it daily but it never makes it to the list.

Open 1 233

search engine

when I right-click a highlighted word in Firefox browser - to 'Search Google for...', it takes me to Yahoo.com instead, although Google is defined as 'Default Search Engi… (read more)

when I right-click a highlighted word in Firefox browser - to 'Search Google for...', it takes me to Yahoo.com instead, although Google is defined as 'Default Search Engine'. Why? How to fix it to Google search?

Open 2 232

Unable to print a Yahoo email via Firefox 146.0.1 via Windows 11

I'm unable to print Yahoo emails via Firefox 146.0.1. I receive a 403 forbidden error. Listed below is the error: Looks like there’s a problem with this site https://ma… (read more)

I'm unable to print Yahoo emails via Firefox 146.0.1. I receive a 403 forbidden error. Listed below is the error:

Looks like there’s a problem with this site https://mail.yahoo.com/print/message/AAHdMRfbvQcEeFDcuycB940Whp3? appName=NOVATION_APP sent back an error. Error code: 403 Forbidden • Check to make sure you’ve typed the website address correctly.

Just FYI, I can go into the Chrome browser and print without issue.

Open 3 232

youTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Locked 1 232

Amazon pages don't load on Firefox 146.0.1 (64 bit). I cleared the cache but still have the problem. Please advise.

Amazon pages don't load on Firefox 146.0.1 (64 bit). I'm using a Windows 11 Desktop PC. I cleared the cache but still have the problem. Please advise. I've used Firefox a… (read more)

Amazon pages don't load on Firefox 146.0.1 (64 bit). I'm using a Windows 11 Desktop PC. I cleared the cache but still have the problem. Please advise. I've used Firefox as my primary browser for decades but if this issue is not resolved, I may be forced to switch to a new primary browser. Anthony

Solved 3 230