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  • Archived

Links in outlook won't open

This issue started a few weeks ago. When I receive an email in my outlook account and click on it, a new window opens but there is no content, the page is blank. I know t… (read more)

This issue started a few weeks ago. When I receive an email in my outlook account and click on it, a new window opens but there is no content, the page is blank. I know the link is working because if I copy and paste it into a new window it works fine. Is there a setting I need to change to be able to click on a link and have it open, like it has in the past? Since it is a new issue I am not sure if it is from an update or something. Thank you

Asked by nyatheart 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Imitating Firefox

As I was using Firefox today I got this. https://search.soddeskfine.live/vupmsilr/?utm_campaign=y0rsMyowMImIDv9DTSX69oig88PrjKrJ9agQ3DpV-9I1&t=back4&f=1&sid=t… (read more)

As I was using Firefox today I got this. https://search.soddeskfine.live/vupmsilr/?utm_campaign=y0rsMyowMImIDv9DTSX69oig88PrjKrJ9agQ3DpV-9I1&t=back4&f=1&sid=t2~joutodrs5sc3nyxfxglgcaim&fp=cLR6e4eyZh8orFbu6fCYQg%3D%3D

which is clearly imitating Firefox and can be harm to our PCs. Please look into this. Thanks.

Asked by Anton 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox browswer failed to check for update.

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browse… (read more)

I am on a Windows 10 Pro PC 64 Bit OS with 16GB of memory, running Bit Defender Total Security. I have used Firefox for many years and have never had a problem The browser is version 128.0.2 (64-bit). A few days ago in the application menu told me there was an update and said to install it because it couldn't check for updates. I downloaded and installed it three times now, but the problem still persists. My Bit Defender also keeps popping up messages telling me "firefox.exe attempted to establish a connection relying on an unmatching security certificate to aus5.mozilla.org. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." I have had over 2000 of those messages in the past few days.

I have never had an issue like this before. Is there a glitch in the most recent update? What can I do to fix it outside of resetting my browser, which logs me out of my google accounts and causes me to not be able to get back into them.

  • Archived

captive portal detection

captive portal detection has gone crazy - suddenly is popping up almost every time i go to a new site from my home pc on a secure att network ; it even pops up when … (read more)

captive portal detection has gone crazy - suddenly is popping up almost every time i go to a new site from my home pc on a secure att network ; it even pops up when i am already logged into a site & go to a new page; if this is a "feature" - tell me how to make it go away

Asked by emoze 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Pacific Gas & Electric is depreciating customer use of Firefox browser.

PG&E is notifying its customers on its website that Firefox (among others) is "unsupported." "Your browser is unsupported. "Please use a different browser. To … (read more)

PG&E is notifying its customers on its website that Firefox (among others) is "unsupported."

   "Your browser is unsupported.
   "Please use a different browser. To learn more, visit pge.com/supported-browsers."

I have not noticed any problems viewing/interacting anywhere on their site and would like to know why they are making this warning. I suspect that Mozilla.org would have a similar concern.

Asked by Richard 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Exceptions

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. Th… (read more)

I work heavily in a site called Xactanalysis for work. This is a product by Xactware that is used for tracking, reporting and uploading estimates for insurance claims. They have released a reporting tool recently within Xactanalysis, and the issue is I cannot use with Firefox browser. This works with Chrome, however I would prefer to use Firefox.

I have entered the website address in the exceptions page, but still won't work. When asking Xactware for assistance they said manage the exceptions and it should work. This still doesn't seem to work, so I am curious if there is anything else I can do?

Asked by Shep 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Crashes

Since the past 2 days whenever I try to upload a document on any website my FireFox crashes and stops responding. Upon Further investigation it turns out this is only hap… (read more)

Since the past 2 days whenever I try to upload a document on any website my FireFox crashes and stops responding. Upon Further investigation it turns out this is only happening on the Downloads folder. I havent changed anything in my computer. No new software, No windows updates. It just randomly stopped working last night .

Asked by Pranit Sehgal 1 year ago

Last reply by Paul 1 year ago

  • Archived

Can't copy some web site info

This has been going on for a long time - I, and others, can't copy info from some web sites - - CAN do so with Edge. Followed the instructions on google to fix but does … (read more)

This has been going on for a long time - I, and others, can't copy info from some web sites - - CAN do so with Edge.

Followed the instructions on google to fix but does not fix. And, yes, the box in my settings is checked.

Tks - jb

Asked by jim 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Windows 10 Not Saving Settings Anymore

Since today, Firefox is no longer loading the previous settings. Every time I open it up, it opens as it was newly installed. I already did the following: https://suppo… (read more)

Since today, Firefox is no longer loading the previous settings. Every time I open it up, it opens as it was newly installed.

I already did the following: https://support.mozilla.org/bm/questions/1226076 To no avail.

What changed? I didn't change anything in my computer for this to start.

Thanks for any help.

Asked by William Wusik Kalfelz 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Pink search bar

Search bar is pink and every time I open firefox the first time of the day it comes up pink. Very irritating and makes me wonder if firefox is worth keeping. Thanks … (read more)

Search bar is pink and every time I open firefox the first time of the day it comes up pink. Very irritating and makes me wonder if firefox is worth keeping. Thanks

Asked by gmorrow1 1 year ago

Last reply by ThePillenwerfer 1 year ago

  • Archived

Challenge Phase Request for USB Security Key

Hello, I keep trying to use my plug in USB security key on bofa.com (for my Bank of America account log in MFA), but it keeps asking for a challenge phrase. I don't have… (read more)

Hello,

I keep trying to use my plug in USB security key on bofa.com (for my Bank of America account log in MFA), but it keeps asking for a challenge phrase. I don't have any idea what this is. Can you help?

The request that pops up says:

'Making Sure It's You'

Please sign into "bankofamerica.com".

This request comes from the app "firefox.exe" by Mozilla Corporation.

Then has a blank line to enter 'Challenge Phrase'

    • I have no idea what this is. I do not recall setting up a "Challenge Phrase" on Windows or Firefox browser. Can you help me with this PLEASE?! I don't know what else to do!

I have tried several times to remove the security completely and re-add to the bofa.com website, I have tried to reset the security key itself back to factory.

Asked by living4godswill 1 year ago

Last reply by living4godswill 1 year ago

  • Archived

firefox no scan

my best search site is firefox used it long time started as month ago will not scan says address looks wrong or suspicious and does nothing can you help, memory cleared m… (read more)

my best search site is firefox used it long time started as month ago will not scan says address looks wrong or suspicious and does nothing can you help, memory cleared many times nothing helps it seems to affect google also

Asked by JKP61648 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Conditional Access - Azure Domain Joined details not being sent

Firefox is not sending any of the device details so unable to use Firefox with conditional access. Details like "Managed" and "Join type" would be needed to be able to p… (read more)

Firefox is not sending any of the device details so unable to use Firefox with conditional access.

Details like "Managed" and "Join type" would be needed to be able to process it correctly.

Does Firefox support it? If not will it ever be supported or will we have to go back to Edge just so we can sign into Azure sites?

Asked by chris+work 1 year ago

Last reply by chris+work 1 year ago

  • Archived

security certificate issue (only on Linux?)

I have ordered some goods online and have been offered the option to track the goods. But I can't, because Firefox thinks the tracking page has a fake certificate. I ca… (read more)

I have ordered some goods online and have been offered the option to track the goods. But I can't, because Firefox thinks the tracking page has a fake certificate.

I can go to the website of the delivery company and it has a box where I can enter the order number. This is ambiguous (more than one supplier uses the company) so it lists the two possibilities. I click on the right one and it is at this stage I get the fake certificate warning. I cannot bypass it, because trying to do so simply brings up the same warning.

I've been in touch with the suppliers. Their customer service desk can track the order with no problem. So where is the problem?

They say they can track it using Firefox on Windows, Android and Mac systems but have no Linux available. I only have two Linux systems here (Ubuntu 22.04 and 20.04), running the latest Firefox on offer (128.0.2 64 bit), both of which throw up the fake certificate problem, but with slightly different certificate dates (within the last 5 weeks), older than the genuine cert. I have pdfs of both the genuine one and one of the fake ones as produced by Firefox.

This is not a show-stopper this time as I can track the order by phone and email, but there is clearly a problem somewhere, either with both the Firefox versions I have or with the certification verification process.

If it's a Firefox issue, I don't know how to let them know.

Asked by r2w67b 1 year ago

Last reply by cor-el 1 year ago

  • Archived

password restore

Hey, so I accidentally deleted a password on my pc in firefox, but on my phone its still "stored" but when I click on the password, it doesnt show it anymore. is there a… (read more)

Hey, so I accidentally deleted a password on my pc in firefox, but on my phone its still "stored" but when I click on the password, it doesnt show it anymore.

is there a way to restore the password? without a backup or anything?

Asked by Zero 1 year ago

Last reply by TechHorse 1 year ago