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Firefox Crash

I’m currently facing a very frustrating issue with Firefox. I have been using Firefox for many years, and it is my favorite and most comfortable web browser for my day-to… (read more)

I’m currently facing a very frustrating issue with Firefox. I have been using Firefox for many years, and it is my favorite and most comfortable web browser for my day-to-day work. I rely on it heavily as all my bookmarks and other important details are saved there.

However, over the past few weeks, Firefox has been crashing more than 10 times a day. I have already tried all the troubleshooting steps available in the forums and through AI support, but none of them have resolved the issue. I also tried installing and using the Firefox Beta version, but the problem still persists.

In our environment, other users and devices are not experiencing this issue, so it does not appear to be related to internal firewall or antivirus restrictions.

Could you please help me troubleshoot this issue? I am attaching the error screen that appears after the crash along with the crash report for you

Asked by jcp4linux 1 day ago

Last reply by jcp4linux 8 hours ago

Passwords going missing from PC and not syncing back from android phone

I sent another help request on this subject but that too seems to have gone AWOL so I am trying again. My passwords are being randomly wiped from my PC yet again but thi… (read more)

I sent another help request on this subject but that too seems to have gone AWOL so I am trying again.

My passwords are being randomly wiped from my PC yet again but this time, although they are still on my Google Pixel 7 phone, Sync is not working for passwords. Strangely however, tabs are being synced.

I have tried every suggestion that I have found but syncing is just not happening.

To re-cap:- Passwords are not being synced from phone to PC Tabs are being synced between phone and PC.

Any suggestions?

Moderator note: This question has been edited to add a link to the previous question.

Asked by john.rovcom 1 week ago

Last reply by john.rovcom 6 days ago

Screen flickering in Cockpit with Firefox

I am using Firefox on Windows 11, in the process of switching from Chrome. I run Cockpit (https://cockpit-project.org/) on web servers that I manage, and when I log into … (read more)

I am using Firefox on Windows 11, in the process of switching from Chrome.

I run Cockpit (https://cockpit-project.org/) on web servers that I manage, and when I log into it on Firefox the screen flickers constantly, making it unusable.

There is no issue with any other web sites I have visited, and I can still use Cockpit when in Chrome. So ay suggestions on how to troubleshoot and resolve the issue with Cockpit and Firefox?

Asked by Barry Tuber 2 months ago

Last reply by Barry Tuber 7 hours ago

How do i search in the main bar in the middle of the screen as apose to the web address bar?

All of a sudden (after a recent update I suppose) every time I start to type anything in the "search" in the middle of my "home" screen, the curser jumps to the address s… (read more)

All of a sudden (after a recent update I suppose) every time I start to type anything in the "search" in the middle of my "home" screen, the curser jumps to the address space in the toolbar. I hate that! I want to continue to use search in the middle of the screen as I have for years since I started using browsers. I've tried looking at the setting for "browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar" and it is set to "false" as was recommended in another post some years ago. What do I have to do to revert back to the way it was before this change was forced on me?

Asked by rv4fun 6 days ago

Last reply by rv4fun 6 days ago

Google Pop-UP Will Not Stop Appearing

Hello Support, Every time I open Firefox browser I see this Google Pop-up to sign in. I want this annoying tracker pop up screen to disappear altogether. I see it on the … (read more)

Hello Support, Every time I open Firefox browser I see this Google Pop-up to sign in. I want this annoying tracker pop up screen to disappear altogether. I see it on the upper right screen it's very annoying and I don't or use or trust Google at all. I've searched through all settings my search engine is DDgo I see no way of eliminating google pop-up. Why I'm I receiving this and how do I get rid of of it ASAP?

Thanks, ---Dave

Asked by Dave 11 hours ago

Last reply by Dave 10 hours ago

Can't seem to delete a potental virus off my computer in Firefox. I had a crazy red screen. Copied the screen and put it in description. Every time I open firefox the message the message come upcomes upp

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to na.nikken.com. If you visit this site, attackers could try to … (read more)

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to na.nikken.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

Probably nothing, since it’s likely there’s a problem with the site itself.

The site is ok when I open on another window and even on Google which I don't like.

Asked by wealth4u 5 days ago

Last reply by wealth4u 4 days ago

Attempted an update of FF via the 140.2.0esr.msi file, install appeared to be doing a new install (not an update) so the process was stopped and on the second update attempt it installed a new version with no bookmarks, extentions or passwords?

Attempted to update FF using the 140.2.0esr.msi file. During install it asked for a location of bookmarks (seemed off, like a new install) so the process was stopped. All… (read more)

Attempted to update FF using the 140.2.0esr.msi file. During install it asked for a location of bookmarks (seemed off, like a new install) so the process was stopped. All FF profile files appeared to have been untouched based on their dates. So the following directories: \AppData\Local\Mozilla\Firefox\Profiles\oeg1ubpo.default-esr \AppData\Roaming\Mozilla\Firefox\Profiles\oeg1ubpo.default-esr where both copied to a secondary directory as a safety precaution. Install was restarted and it appears to have again installed a new version with no bookmarks, extensions or password DB carried forward from the previous install, which is not what I wanted.

Can this be corrected, by moving the copied profile back in.

Thanks, Brian

Asked by Brian Peffley 4 days ago

Last reply by Brian Peffley 4 days ago