Firefox Community Forum

Since the last update, the firefox taskbar icon is showing a strange shopping card icon? How can I remove it? I am not shopping with Firefox, I am using it as my web browser.

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

Can Firefox do anything to recover all of the downloads I'd saved until I accidentally had CCleaner erase everything? I don't know what else was deleted, but getting them back would be a big help.

у меня стояла функция открытия вкладок из предыдущих сессий, но сегодня я открыл firefox сначало все вкладки были подписаны типа autoblock(или как-то так), я решил перезапустить браузер, в итоге открываю и ВСЕ вкладки исчезли, а у меня их там очень много и я точно не все вспомню, попробовал восстановить через журнал("восстановить резервную копию от" я выбрал от 21.10.2025, но она просто выдало сообщения, что текущие вкладки заменятся, на те, что в резервной копии и больше ничего не произошло) есть ли способ восстановить все вкладки не прибегая к тому, чтобы листать историю вручную?

Bonjour, je ne peux plus me connecter à ma boite mail hotmail.com depuis la version 144.0.2 (64bits) de Firefox Je suis avec Windows 11 famille 64 bits - 24H2 et 25H2 (j'ai essayé avec les 2 versions) avec un compte local. Je choisis de me connecter avec un mot de passe et après avoir validé le mot de passe, j'arrive sur une page qui me dit d'utiliser un autre appareil ou une autre méthode de connexion. Je joins les fenêtres de connexion étape par étape Avec Google Chrome (que je ne veux pas utiliser), je me connecte sans problème à ma boite mail avec les même étapes décrites ci-dessus. Pouvez-vous m'apporter une solution ? Merci, Marc T.

You started pushing a widget a while back that shows the days I've been on Yahoo, concurrent and otherwise. This thing is annoying and I want it gone. I don't care how much I've used Yahoo on my devices and You already know via tracking cookies.

Make it go away or tell me how to get rid of it - PLEASE.

Just noticed this starting yesterday. Possibly it started when Ffox updated to v144.0 and I just didn't notice immediately.

I use the address bar (location bar, awesome bar) for searching (with Google, per settings). Up until very recently, the result of hitting Enter after entering my search string would be the URL for the Google results. This can be very handy to copy; e.g., when offering citations during an online discussion.

However, I don't see the URL anymore. After pressing Enter, my original search string remains there, in the address bar. That's not what I want. Using Google means my original search string is right there at the top of the page, in an input field, that can be made active with a single keystroke. Therefore, if it is intended to be helpful by keep the contents of the address bar what they were before I pressed Enter, may I just say that it is not.

Note: I can get the old desired behavior by going to google[.]com and entering the search string there, but that's an annoyance, after years of being able to simply hit Ctrl-L.

Attached is a screenshot of what I now see. Note what's in the address bar -- my original search string. Previously, it would have been something like "https://www.google.com/search?q=this+is+a+test&sca_esv=[ ...]"

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using xxx@xxxx.xxx, create a new profile."

So I deleted my old mozilla account since I abandoned the email that it was linked to, but when I tried to sync with my new account I get this. Is there anyway to do this without having to make a new profile?

I tried making a new profile and copy and pasting my profile into the new one, but still get the same pop up. I guess there's something in my profile that says it's been synced before, is there anyway I can find that and delete it or change it?

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the setting to do so. I downloaded filezilla and wish to set it to be the default app for ftp. Can someone help me with this? Before anyone suggests it, resetting firefox to default settings is not an option.

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Where is the shortcut on the toolbar for an extension? Specifically, 1 Password? It's installed, but it doesn't seem to automatically complete the password fill-in.

I have a pacer account and it instructed me to download Firefox than go to tools to add adobe so I can submit documents to the court online. Im getting confused can anyone help walk me through this process

I've been using "unload tab" feature in the right click menu a lot, because my device is slow and I like to keep tabs open. (Thank you so much for adding it!) I love that it makes tabs that I unload manually have grey icons, this is super helpful for keeping track of which tabs are processing and which aren't Can you change it or make a setting so that tabs that are not loaded yet (tabs opened by by the "restore tabs when reopening browser" setting for example) are also grey? It would help me keep track of which tabs are loaded and when. In other words, right now it's possible for a tab to have a color icon when it's not loaded, and I want to make that impossible, so I can keep track better.

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY I PERMANENTLY ELIMINATE THIS ANNOYANCE?

I found 'chromeasia.com' autocompleting in the Firefox address bar upon typing 'ch'. I searched History for this and there was no sign of it. I cleared all history data, rebooted, ran a disk cleanup and find that 'chromeasia.com' stil autocompletes upon typing 'ch' in the address bar.

Any suggestions or advice on how to clear this would be warmly appreciated. Thanks. Stephen

I am interested in going to Windows 11, but I don't know what procedure to use to do that; all the info is confusing To me, the info makes it look like I need to buy another Computer, even though I have a perfectly good operating DELL Inspiron 1 that is not that old, 4 years old with a new hard drive.

Leman H Wilson     [email address]   at 2:15 PM  10-16-25

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I updated my Mac with the latest software install today and when I opened Firefox it didn't restore my tabs. I got stuck in a loop where it would not update to the current version of Firefox. I uninstalled Firefox and re-installed it and LOST EVERYTHING. I AM FREAKING OUT because all my bookmarks are lost and I don't even know what they are - I have tried to restore bookmarks and it goes back to 2022 and 2023 and when I restore nothing happens. ANYONE SOMEONE please tell me you know how to help me find my stuff otherwise I am cooked.

频繁使用视频快进/后退，会导致Windows 音频设备图形隔离（audiodg.exe）内存泄露，

复现： 浏览任意视频，使用方向键左右频繁切换快进/后退， 可以看到内存逐步增加，退出浏览无法得到完全释放， 若长时间使用最终会导致内存泄露，如播放列表频繁使用快进/后退 // 已尝试更新相关驱动，关闭部分音频相关功能，无法得到解决，目前推测是firefox问题， 使用microsoft edge尝试复现，无此问题

On my Windows 11 computer messages keep cropping up supportably from Firefox. I have switched the computer off. this is from my old computer. I don't know what to do now. Colin