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  • Archived

Mozilla VPN and Firefox containers

One particular website I use does not work with a VPN. So before subscribing to Mozilla VPN I need to know if I can turn off the VPN in a single Firefox container. If n… (read more)

One particular website I use does not work with a VPN. So before subscribing to Mozilla VPN I need to know if I can turn off the VPN in a single Firefox container. If not can I use another browser without the VPN? Does the VPN apply to other browsers and network transactions such as ftp? I have looked at the FAQs but can't find the answers. Thank you.

Asked by nf6 7 months ago

Last reply by mcalidonio 6 months ago

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My mobile banking app wont work. My bank tells me its because I have VPN. How do I cancel my subscription and disable VPN please?

The Mozilla app on my phone has been inactive, in terms of me finding out how it is working, what I can do with it etc. I dont understand why I didnt have a mob banking … (read more)

The Mozilla app on my phone has been inactive, in terms of me finding out how it is working, what I can do with it etc. I dont understand why I didnt have a mob banking issue with it in the 30 day money backguarantee period. I purchased it on 17 9 21. I paid £59.88 per year. It has been very time consuming trying to resolve issues via my bank. Have you tried phoning your bank recently? Ive not been able to use my mobile banking app since 20 10 21. Ive had to wait to get through to my bank twice now. I believe I need my mob banking app more than VPN. My bank is adamant the issue is with VPN hiding my location. Text messages from the bank will not get through to me. Please disable VPN A refund will be appreciated, too. Thank you for your help. Ordinarily very happy with Mozilla . Im sure many people happy with VPN but for me it has been troublesome. A prompt response will be appreciated. I need to do some banking on a daily basis. Best regards Trish Cresswell

Asked by gatcressie48 9 months ago

Last reply by aconder301 9 months ago

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Locked out cancelled Firefox+MozillaVPN; lost 2-Factor Auth; Need to stop VPN payments bein taken from my bank

Am locked out of a cancelled Firefox account and Mozilla VPN within because of lost 2-Factor Authentication, BUT ALSO.. I am locked into monthly payments for the Mozilla … (read more)

Am locked out of a cancelled Firefox account and Mozilla VPN within because of lost 2-Factor Authentication, BUT ALSO.. I am locked into monthly payments for the Mozilla VPN subscription that I thought I had also cancelled. I know of no Customer Support contact person or entity for stopping the VPN charges and cancelling the VPN subscription. Other people have written about being in this situation and have been helped to solve it. I very much need help on this! Please help me! And thank you all so much for helping people like myself!

Asked by li3le4ren2 10 months ago

Last reply by gaguilera 10 months ago

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VPN payment update

I have made a vein attempt at updating my VPN account. I find every way how to do it sends me the same pages but there is no link that I can go to directly to change my c… (read more)

I have made a vein attempt at updating my VPN account. I find every way how to do it sends me the same pages but there is no link that I can go to directly to change my card number.

Asked by John Burt 1 year ago

Last reply by user3720726 1 year ago

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VPN doesn't turn on

Hi, I'm a paid subscriber of Mozilla VPN. It works on my laptop but doesn't turn on on my android. It says denied by the server. It's not a first time happening I also tr… (read more)

Hi, I'm a paid subscriber of Mozilla VPN. It works on my laptop but doesn't turn on on my android. It says denied by the server. It's not a first time happening I also tried last week and it was a same result than. Can anyone plz help what to do? Cheers

Asked by fawwadshamim 1 year ago

Last reply by gaguilera 1 year ago

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Mozilla vpn

I am stuck in a login loop with mozilla vpn, it displays the get started screen which when pressed displays the login using my mozilla account screen. However pressing th… (read more)

I am stuck in a login loop with mozilla vpn, it displays the get started screen which when pressed displays the login using my mozilla account screen. However pressing the login button returns me to the get started screen. I am using a Samsung s9, any help is greatly appreciated

Asked by jb_hepple 1 year ago

Last reply by gaguilera 1 year ago

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How Can I Tell if the Mozilla VPN is active?

I subscribed to the offered Mozilla VPN service. I think I installed it properly but I can find no indicator that it is active and working on either my Windows 10 pc or … (read more)

I subscribed to the offered Mozilla VPN service. I think I installed it properly but I can find no indicator that it is active and working on either my Windows 10 pc or my iOS iphone X.

How do I check to see if it is on and working?

Asked by rabbit 1 year ago

Last reply by cor-el 1 year ago

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I see 2 different prices for Private Networks: $2.99 for Firefox Private Network, $4.99 for Mozilla VPN.

I see 2 different prices for Private Networks: $2.99 for Firefox Private Network, $4.99 for Mozilla VPN. What's different between these 2 services, besides the price? … (read more)

I see 2 different prices for Private Networks: $2.99 for Firefox Private Network, $4.99 for Mozilla VPN. What's different between these 2 services, besides the price? Also, the Mozilla VPN listed Windows 10, but not earlier versions (I'm running Windows 7 Pro on my Dell Latitude Laptop with the Firefox Browser). At this time, I'm only interested in the laptop, not my phone, for the VPN and/or FPN.

Asked by spatent 1 year ago

Last reply by James 1 year ago