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the i360 software company states they do not support mozilla. Will you please contact them. I was getting ready to sign up for mozilla vpn but cannot until a resolution occurs Thanks.<support @i-360.com>

(i360) software state they do not support Mozilla. They want me to switch to Chrome or Safari. I DO NOT WANT TO SWITCH. I was getting ready to sign up for mozilla vpn bu… (read more)

(i360) software state they do not support Mozilla. They want me to switch to Chrome or Safari. I DO NOT WANT TO SWITCH. I was getting ready to sign up for mozilla vpn but this will not work. Can you please contact i360 support <support @i-360.com> and resolve their issue of sending me downloads of zip files that i cannot open. Thanks for your immediate attention to this MAJOR PROBLEM for me. My email is ...


edited email from public and search/spam bots view on this community forum.

Asked by barry.wagner 6 days ago

Last reply by jscher2000 6 days ago

  • Archived

VPN Compatibility

The VPN presently offered has very limited compatibility. Several of my devices won't do, a few would. Are there any plans to include more OSes in the compatibility list?… (read more)

The VPN presently offered has very limited compatibility. Several of my devices won't do, a few would.

Are there any plans to include more OSes in the compatibility list? Or is it's this it? Window 10, Ubuntu,...

Asked by denismx 8 months ago

Last reply by Mamoon 8 months ago

  • Archived

The VPN will not stay on

I noticed on my iphone the VPN will not stay in the on position. I have to turn it on. But my biggest problem is on my computer where it is imposible to keep it on for mo… (read more)

I noticed on my iphone the VPN will not stay in the on position. I have to turn it on. But my biggest problem is on my computer where it is imposible to keep it on for more than a second or 2. It just reverts to the off position immedietely after turning it on. I think I will have to cancel as this offers absolutely no protection to my devices.

Asked by carolyna 10 months ago

Last reply by gaguilera 10 months ago

  • Archived

Firefox VPN payment update

Hello, I lost my card and it was canceled Later, I was going to update my payment info in order to continue using VPN service but cannot find an option to do so My acco… (read more)

Hello, I lost my card and it was canceled Later, I was going to update my payment info in order to continue using VPN service but cannot find an option to do so My account setting don’t have payment info tab Please advice

Ty Alex

Asked by Alex 1 year ago

Last reply by vanhsunsine 1 year ago

  • Archived

VPN won't run on my old computer, it runs win8.1.

I thought that since 88 runs on my computer that VPN would. Then I thought I could at least run it on my phone. And the download button says go to Google Play store. That… (read more)

I thought that since 88 runs on my computer that VPN would. Then I thought I could at least run it on my phone. And the download button says go to Google Play store. That is who I am trying to keep out of my devices as much as possible. I am old and it is hard to read a little tiny screen on my phone, the 16 inch screen on my old laptop is much easier. any solutions other then cancel subsription?

Firefox Desktop -> Mozilla VPN

Asked by 1968dodgesw 9 months ago

Last reply by jscher2000 9 months ago

I want to unsubscribe Mozilla VPN

I thought I'd try Mozilla VPN, but it has added an incredible amount of frustration and confusion using Firefox. I don't have either the time or inclination to mess aroun… (read more)

I thought I'd try Mozilla VPN, but it has added an incredible amount of frustration and confusion using Firefox. I don't have either the time or inclination to mess around with it, so I just want to end my "free" month. However, I can't even log into my Mozilla VPN account to cancel, as the service never properly configured with my WiFi. So I need someone to help me get this off my Apple desktop so I can get back to normal!

Ho do I speak or chat with a Mozilla agent?

Asked by andy179 2 months ago

Last reply by Loorey 2 months ago

paid for VPN subscription

bold textPaid for VPN subscription on 1 July 2021 and again 1 Aug 2021 via paypal. Yet the VPN doesn't recognize me. How do i get the VPN to recognize my log in and sub… (read more)

bold textPaid for VPN subscription on 1 July 2021 and again 1 Aug 2021 via paypal. Yet the VPN doesn't recognize me. How do i get the VPN to recognize my log in and subscription?

Asked by drkhoshbin 5 months ago

Last reply by MagsMoz 5 months ago

The Mozilla VPN cannot connect. Tried Montreal, Toronto, New York and Phoenix

Mozilla VPN works just fine on my Windows 10 desktop. I connect to the Server in Montreal. When I try to connect from the same physical location with my Android smart pho… (read more)

Mozilla VPN works just fine on my Windows 10 desktop. I connect to the Server in Montreal.

When I try to connect from the same physical location with my Android smart phone it just fails. The phone has WiFi turned on and the receiver is only 2 feet away.

Asked by Mike Crozier 5 months ago

Last reply by n7gtb 5 months ago

Uninstall Mozilla VPN from Windows's Programs and Features section without messing up Firefox

Good morning. If I try to delete Mozilla VPN from my pc, using Programs and Features in Windows 10, it will make Firefox unable to operate. The question is, how to delete… (read more)

Good morning.

If I try to delete Mozilla VPN from my pc, using Programs and Features in Windows 10, it will make Firefox unable to operate. The question is, how to delete the vpn from computer without causing Firefox to crash.

Thank you.

Asked by Andres Fernandez 3 months ago

Last reply by AliceWyman 3 months ago

  • Archived

No VPN on my desktop.

I have the Mozilla VPN on my laptop. I'm trying to get it on my desktop. I signed in to my Firefox account, but there is no Mozilla VPN in the tray and the Mozilla VPN in… (read more)

I have the Mozilla VPN on my laptop. I'm trying to get it on my desktop. I signed in to my Firefox account, but there is no Mozilla VPN in the tray and the Mozilla VPN instructions say. I've checked the taskbar icon setting and it is not a hidden icon either. Mozilla says I can have 5 devices. How do I add a device when the app is not visible/installed?

Moved from Firefox Desktop to Mozilla VPN

Asked by the-n 1 year ago

Last reply by Andrew 1 year ago

  • Archived

MOZILLA VPN

I installed Mozilla VPN on at my workstation on our office Network and now the other network computers can not access my computer. How do I fix that? Moved from Firefox … (read more)

I installed Mozilla VPN on at my workstation on our office Network and now the other network computers can not access my computer. How do I fix that?

Moved from Firefox -> Mozilla VPN

Asked by ifs 1 year ago

Last reply by jzapata1 1 year ago

mozzilla vpn

I have souscrive mozilla vpn but not satisfied...stop 10 days after. I have paie....never be rem I subscribed to Mozilla VPN for 1 year ... resilié after 10 days (during … (read more)

I have souscrive mozilla vpn but not satisfied...stop 10 days after. I have paie....never be rem I subscribed to Mozilla VPN for 1 year ... resilié after 10 days (during the test period). After 2 months I am still not refunded. Can not attach the Mozilla customer service. This is theft.

Asked by kiki31h 5 months ago

Last reply by edubon 5 months ago