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VPN app purchase

Greetings: I purchased your VPN app less than an hour ago by mistake, not understanding it does not work on my Win7. I tried cancelling payment at PayPal but was told t… (read more)

Greetings: I purchased your VPN app less than an hour ago by mistake, not understanding it does not work on my Win7. I tried cancelling payment at PayPal but was told this must be done by Firefox. Can I please cancel this payment since your app is useless to me. Thanx.

Asked by aspidistra 6 months ago

Last reply by Kiki 1 month ago

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Mozilla VPN Blocks MSN News App

I live in Canada. I recently signed up for Mozilla VPN. When I turn VPN ON -- and then try to open my MSN News app -- it won't open. A message appears on screen sayin… (read more)

I live in Canada.

I recently signed up for Mozilla VPN. When I turn VPN ON -- and then try to open my MSN News app -- it won't open. A message appears on screen saying "check connection". I check my WiFI connection and it appears normal.

MSN works fine when my VPN is turned OFF.

But the reason I want to use VPN, is to get a US news feed. So, I use a US location on my VPN -- but so far with no success.

Any ideas that might help me, would be appreciated. Thanks.

Asked by darrel.dickson49 7 months ago

Last reply by lolrepeatlol 7 months ago

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VPN CX'd

I have (had?) Mozilla VPN - now I'm unable to access my VPN. I think the problem is that my credit card that made automated payments was spoofed and I had to cancel it. … (read more)

I have (had?) Mozilla VPN - now I'm unable to access my VPN. I think the problem is that my credit card that made automated payments was spoofed and I had to cancel it. I failed to notice that my VPN subscription was on that particular credit card. Can I still get my $3.99/monthly rate and renew? Must I start over again with the current rates? Please advise.

...

THANKS

Asked by Jerry 10 months ago

Last reply by mcalidonio 8 months ago

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the i360 software company states they do not support mozilla. Will you please contact them. I was getting ready to sign up for mozilla vpn but cannot until a resolution occurs Thanks.<support @i-360.com>

(i360) software state they do not support Mozilla. They want me to switch to Chrome or Safari. I DO NOT WANT TO SWITCH. I was getting ready to sign up for mozilla vpn bu… (read more)

(i360) software state they do not support Mozilla. They want me to switch to Chrome or Safari. I DO NOT WANT TO SWITCH. I was getting ready to sign up for mozilla vpn but this will not work. Can you please contact i360 support <support @i-360.com> and resolve their issue of sending me downloads of zip files that i cannot open. Thanks for your immediate attention to this MAJOR PROBLEM for me. My email is ...


edited email from public and search/spam bots view on this community forum.

Asked by barry.wagner 8 months ago

Last reply by mcalidonio 8 months ago

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Need help turning VPN on/off

I can't connect to my printer since installing Mozilla VPN on my desktop yesterday. I've read the article about how to turn it on/off but I can't get to where the box po… (read more)

I can't connect to my printer since installing Mozilla VPN on my desktop yesterday. I've read the article about how to turn it on/off but I can't get to where the box pops up so I can use the toggle switch. Apparently, I need to turn it off so I can change a setting (Network settings - Local network access).

Please help me. Thank you, Katie

Asked by katie20 8 months ago

Last reply by mcalidonio 8 months ago

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Firestick tv

Can Mozilla vpn be installed on smart tv? I have firestick - Other vpn's can be installed on firestick tv, why can't mozilla vpn be installed on firestick? Can some one p… (read more)

Can Mozilla vpn be installed on smart tv? I have firestick - Other vpn's can be installed on firestick tv, why can't mozilla vpn be installed on firestick?

Can some one please help, I have a mozilla vpn subscription, that says that the vpn can be installed on 5 devices, I simply cannot get it on my tv. I've tried several times to no avail.

Asked by Mamapaul 1 year ago

Answered by MagsMoz 1 year ago

  • Solved
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I want to unsubscribe Mozilla VPN

I thought I'd try Mozilla VPN, but it has added an incredible amount of frustration and confusion using Firefox. I don't have either the time or inclination to mess aroun… (read more)

I thought I'd try Mozilla VPN, but it has added an incredible amount of frustration and confusion using Firefox. I don't have either the time or inclination to mess around with it, so I just want to end my "free" month. However, I can't even log into my Mozilla VPN account to cancel, as the service never properly configured with my WiFi. So I need someone to help me get this off my Apple desktop so I can get back to normal!

Ho do I speak or chat with a Mozilla agent?

Asked by andy179 10 months ago

Answered by Loorey 10 months ago

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‘Printer can't see the vpn. How can I get my wireless printer to see the vpn for ‘Firefox’ ?

I just purchased and downloaded Mozilla VPN. The computer finds the internet just fine, but my wireless printers are not connecting to the vpn network. How do I get my wi… (read more)

I just purchased and downloaded Mozilla VPN. The computer finds the internet just fine, but my wireless printers are not connecting to the vpn network. How do I get my wireless printers to recognize the Mozilla VPN network? Thanks, Loren

Asked by Loren Donaldson 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
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Mozilla vpn

My tablet was off for about 4months. Vpn was working fine then. Tablet went through updating all the aps. Now vpn won't connect. Stuck on confirming authorization and… (read more)

My tablet was off for about 4months. Vpn was working fine then. Tablet went through updating all the aps. Now vpn won't connect. Stuck on confirming authorization and times out. So read through the help topics and signed out of vpn, uninstalled, and downloaded and reinstalled. Signed back into vpn and get the same thing. My vpn works great on laptop and phone. My tablet is only one having issues. Tried several times over a few days to get vpn working. So now asking help if some has something else I can try. Not sure why vpn is having issues after update. Thank you for your time to help me out.

Asked by ls366er 1 year ago

Answered by gaguilera 1 year ago