Showing questions tagged: Show all questions
  • Locked
  • Archived

Firefox VPN payment update

Hello, I lost my card and it was canceled Later, I was going to update my payment info in order to continue using VPN service but cannot find an option to do so My acco… (read more)

Hello, I lost my card and it was canceled Later, I was going to update my payment info in order to continue using VPN service but cannot find an option to do so My account setting don’t have payment info tab Please advice

Ty Alex

Asked by Alex 1 year ago

Last reply by Seburo 1 year ago

  • Solved
  • Archived

VPN for Android "Get started" loop

I have already successfully installed Mozilla VPN on two of my Windows 10 devices. I have downloaded and installed the Android version to my phone. The first screen has a… (read more)

I have already successfully installed Mozilla VPN on two of my Windows 10 devices. I have downloaded and installed the Android version to my phone. The first screen has a button "Get started", which I click. This takes me to a Mozilla Sign In screen, where I click the button "Sign in". I am now taken back the the Get started screen.....and so on in a loop. I have tried uninstalling the app and starting again. This does not work. Any ideas?

Asked by michael.walker002 10 months ago

Answered by BH2000 9 months ago

  • Solved

VPN vs Private Network

I have been using Mozilla VPN for quite a while now. I have a love/hate relationship with it as I have to turn it off and on often throughout the day as certain websites … (read more)

I have been using Mozilla VPN for quite a while now. I have a love/hate relationship with it as I have to turn it off and on often throughout the day as certain websites will not work while the VPN is on. My question is, should I add Private Network to my system or should I switch to the Private Network instead of the VPN? I am a complete novice so I don't understand the technical issues, advantages or disadvantages between the two.

Asked by Meg 4 months ago

Answered by gaguilera 4 months ago

  • Solved

vpn install on another person's computer

The vpn states that it can be installed on 5 devices. Does that include a friend's computer. We tried yesterday, no success. Firefox sent 3 codes to me for the friend to… (read more)

The vpn states that it can be installed on 5 devices. Does that include a friend's computer. We tried yesterday, no success. Firefox sent 3 codes to me for the friend to verify that I authorized the install which he did. No successful install of vpn on friend's computer.

Asked by Steveo 4 months ago

Answered by gaguilera 4 months ago

  • Solved

Firestick tv

Can Mozilla vpn be installed on smart tv? I have firestick - Other vpn's can be installed on firestick tv, why can't mozilla vpn be installed on firestick? Can some one p… (read more)

Can Mozilla vpn be installed on smart tv? I have firestick - Other vpn's can be installed on firestick tv, why can't mozilla vpn be installed on firestick?

Can some one please help, I have a mozilla vpn subscription, that says that the vpn can be installed on 5 devices, I simply cannot get it on my tv. I've tried several times to no avail.

Asked by Mamapaul 2 months ago

Answered by MagsMoz 2 months ago

  • Solved

Amazon Prime Video app and Mozilla VPN

Saw the posted question about APV and VON but the answer did not fix my issues with app. APV sees the Mozilla VPN and won't allow me to download any of my content with it… (read more)

Saw the posted question about APV and VON but the answer did not fix my issues with app. APV sees the Mozilla VPN and won't allow me to download any of my content with it on. Are there any special settings I need to check or is Amazon just anti-Mozilla VPN?

Asked by heiwatekironin@gmail.com 3 weeks ago

Answered by gaguilera 3 weeks ago

  • Solved

Mozilla vpn

My tablet was off for about 4months. Vpn was working fine then. Tablet went through updating all the aps. Now vpn won't connect. Stuck on confirming authorization and… (read more)

My tablet was off for about 4months. Vpn was working fine then. Tablet went through updating all the aps. Now vpn won't connect. Stuck on confirming authorization and times out. So read through the help topics and signed out of vpn, uninstalled, and downloaded and reinstalled. Signed back into vpn and get the same thing. My vpn works great on laptop and phone. My tablet is only one having issues. Tried several times over a few days to get vpn working. So now asking help if some has something else I can try. Not sure why vpn is having issues after update. Thank you for your time to help me out.

Asked by ls366er 3 weeks ago

Answered by gaguilera 3 weeks ago

  • Solved

Mozilla VPN

Hello team, I'm from an Latinamerican-center country and I'll have the opportunity to go to work in Canada by November or December. The question is: Can I use the VPN s… (read more)

Hello team, I'm from an Latinamerican-center country and I'll have the opportunity to go to work in Canada by November or December. The question is:

  • Can I use the VPN services from Mozilla although I've registered with my account in the country where I'm living in?

I'd like to know about it because I'm really interested in use the VPN services here, I hope you'll implement it someday as well. Because also need the opportunity for us the latin American people to have access to the VPN services. It'll enhance our travel internet experience!

Asked by Nelson Romero 1 week ago

Answered by edubon 6 days ago