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VPN login on Android.

When I try to turn Mozilla VPN on from my Android device, it goes thru a connection routine and switches to a confirming routine. It never completes and eventually retur… (read more)

When I try to turn Mozilla VPN on from my Android device, it goes thru a connection routine and switches to a confirming routine. It never completes and eventually returns to the VPN off screen. This process works correctly on my Windows device. Any suggestions?

Asked by hex_nut 3 months ago

Last reply by jzapata1 3 months ago

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VPN installation error

I just got the vpn subscription and already paid for it, i downloaded it but when i'm installing it to my computer, it did not went through and just showed that there's a… (read more)

I just got the vpn subscription and already paid for it, i downloaded it but when i'm installing it to my computer, it did not went through and just showed that there's an error, let me know what I'm going to do

Asked by mse0422 6 months ago

Last reply by gaguilera 6 months ago

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vpn not installed

i signed up for vpn for home computer after paying went to download and find you have to have windows 10 . I have old windows 7 paying for something i cant download … (read more)

i signed up for vpn for home computer after paying went to download and find you have to have windows 10 . I have old windows 7 paying for something i cant download

Asked by reedmcbride55 9 months ago

Last reply by cor-el 9 months ago

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windows download loop for vpn

I am trying to install for Windows (using Firefox). When I go to vpn.mozilla.org and click "Try Mozilla VPN" I am redirected to an auth page, which I can submit successfu… (read more)

I am trying to install for Windows (using Firefox).

When I go to vpn.mozilla.org and click "Try Mozilla VPN" I am redirected to an auth page, which I can submit successfully. Then it redirects back to vpn.mozilla.org and I am not logged in. This happens whether I enter my credentials manually or they autopopulate because I'm signed into Firefox.

It appears to make it so that I can't download the app for Windows.

Same behavior if I have various tracking protection levels or if I sign in from a Private window.

Asked by jamesmf 10 months ago

Last reply by Andrew 10 months ago