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  • Archived

Refund for Firefox VPN

My computer is Windows 7 and will not download Firefox VPN....Since I can't get FF VPN, how do I get refunded the Subscription price of 59 dollars and some change? Mike… (read more)

My computer is Windows 7 and will not download Firefox VPN....Since I can't get FF VPN, how do I get refunded the Subscription price of 59 dollars and some change?

Mike McDavid [removed email from public]

Asked by mmmcdavid 1 year ago

Last reply by Kiki 1 year ago

  • Archived

Mozilla VPN Blocks MSN News App

I live in Canada. I recently signed up for Mozilla VPN. When I turn VPN ON -- and then try to open my MSN News app -- it won't open. A message appears on screen sayi… (read more)

I live in Canada.

I recently signed up for Mozilla VPN. When I turn VPN ON -- and then try to open my MSN News app -- it won't open. A message appears on screen saying "check connection". I check my WiFI connection and it appears normal.

MSN works fine when my VPN is turned OFF.

But the reason I want to use VPN, is to get a US news feed. So, I use a US location on my VPN -- but so far with no success.

Any ideas that might help me, would be appreciated. Thanks.

Asked by darrel.dickson49 1 year ago

Last reply by lolrepeatlol 1 year ago

  • Archived

use of Mozilla vpn prevents outgoing email in my Charter.net account...is there a fix?

When I activate my Mozilla vpn I get this message when trying to send email on my charter.net account: Sending of the message failed. An error occurred while sending mail… (read more)

When I activate my Mozilla vpn I get this message when trying to send email on my charter.net account: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 68.235.44.53 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1000.

Is there a fix, other than turning off my vpn? I use Windows 10 on a pc

Asked by atgrudnoski1 1 year ago

Last reply by mcalidonio 1 year ago

  • Archived

VPN start up

VPN is disconnecting when turned on manually by using app. Kindly fix pronto, I discontinued PIA VPN, to subscribe to Firefox, don't let me regret the choice. Plus it's t… (read more)

VPN is disconnecting when turned on manually by using app. Kindly fix pronto, I discontinued PIA VPN, to subscribe to Firefox, don't let me regret the choice. Plus it's taking way longer to BOOT and ReBoot laptop.

Asked by apscan461 1 year ago

Last reply by mcalidonio 1 year ago

  • Archived

VPN CX'd

I have (had?) Mozilla VPN - now I'm unable to access my VPN. I think the problem is that my credit card that made automated payments was spoofed and I had to cancel it. … (read more)

I have (had?) Mozilla VPN - now I'm unable to access my VPN. I think the problem is that my credit card that made automated payments was spoofed and I had to cancel it. I failed to notice that my VPN subscription was on that particular credit card. Can I still get my $3.99/monthly rate and renew? Must I start over again with the current rates? Please advise.

...

THANKS

Asked by Jerry 1 year ago

Last reply by mcalidonio 1 year ago

  • Archived

Paying for VPN

Because I am in Italy (and live in the US), when I go to pay for VPN, the payment displays in Euro. Your payment system won't accept it because my CC, PayPal, etc is in U… (read more)

Because I am in Italy (and live in the US), when I go to pay for VPN, the payment displays in Euro. Your payment system won't accept it because my CC, PayPal, etc is in USD. I'm not able to change the default payment to USD. How can I subscribe and download VPN??? Thanks, MIke

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Mike 1 year ago

Last reply by mcalidonio 1 year ago

  • Archived

the i360 software company states they do not support mozilla. Will you please contact them. I was getting ready to sign up for mozilla vpn but cannot until a resolution occurs Thanks.<support @i-360.com>

(i360) software state they do not support Mozilla. They want me to switch to Chrome or Safari. I DO NOT WANT TO SWITCH. I was getting ready to sign up for mozilla vpn bu… (read more)

(i360) software state they do not support Mozilla. They want me to switch to Chrome or Safari. I DO NOT WANT TO SWITCH. I was getting ready to sign up for mozilla vpn but this will not work. Can you please contact i360 support <support @i-360.com> and resolve their issue of sending me downloads of zip files that i cannot open. Thanks for your immediate attention to this MAJOR PROBLEM for me. My email is ...


edited email from public and search/spam bots view on this community forum.

Asked by barry.wagner 1 year ago

Last reply by mcalidonio 1 year ago

  • Archived

Need help turning VPN on/off

I can't connect to my printer since installing Mozilla VPN on my desktop yesterday. I've read the article about how to turn it on/off but I can't get to where the box po… (read more)

I can't connect to my printer since installing Mozilla VPN on my desktop yesterday. I've read the article about how to turn it on/off but I can't get to where the box pops up so I can use the toggle switch. Apparently, I need to turn it off so I can change a setting (Network settings - Local network access).

Please help me. Thank you, Katie

Asked by katie20 1 year ago

Last reply by mcalidonio 1 year ago

  • Archived

Language

I installed firefox vpn it showed luxumberg as the location. Now when I open msn.com it comes up in a foreign language. I checked firefox settings and they are set to E… (read more)

I installed firefox vpn it showed luxumberg as the location. Now when I open msn.com it comes up in a foreign language. I checked firefox settings and they are set to English (US). How do I change the language so it comes up english always?

Asked by keith82 1 year ago

Last reply by mcalidonio 1 year ago

  • Archived

Locked out cancelled Firefox+MozillaVPN; lost 2-Factor Auth; Need to stop VPN payments bein taken from my bank

Am locked out of a cancelled Firefox account and Mozilla VPN within because of lost 2-Factor Authentication, BUT ALSO.. I am locked into monthly payments for the Mozilla … (read more)

Am locked out of a cancelled Firefox account and Mozilla VPN within because of lost 2-Factor Authentication, BUT ALSO.. I am locked into monthly payments for the Mozilla VPN subscription that I thought I had also cancelled. I know of no Customer Support contact person or entity for stopping the VPN charges and cancelling the VPN subscription. Other people have written about being in this situation and have been helped to solve it. I very much need help on this! Please help me! And thank you all so much for helping people like myself!

Asked by li3le4ren2 1 year ago

Last reply by gaguilera 1 year ago