Mozilla VPN Support Forum

I have installed on my Linux machine and android device. I am now trying to install the vpn on my windows machine and cant seem to find the download link. I have found this forum which does not help because there is no "try Mozilla vpn" option. Selecting "Already a subscriber" brings me to the same page. Any help would be appreciated. Found Support Link

I need a VPN solution that works with gaming consoles, like a Nintendo Switch or Xbox One. This is a must-have, not merely a nice-to-have: the only reason I am shopping for a VPN is to resolve connection problems in online video games, which extensive testing and research has revealed is caused by my ISP's crummy NAT situation (which is very common in the United States and will only get worse). The only realistic solution is to use a VPN. This is why I am here, now.

Installing a custom VPN app on gaming consoles is obviously not an option. This means my home router must be responsible for handling the VPN connection. (I would also prefer that instead of running custom software on every device; I have many.)

I have confirmed that my router hardware works with DD-WRT, which means I can use any VPN compatible with OpenVPN.

Does Mozilla VPN work with OpenVPN?

If not, does Mozilla VPN provide software that can be installed on a home router? Apparently that is also possible with a router running DD-WRT, and I'm open to it.

This is a deal-breaker for me. I need straight answers, and can't accept any substitutes; I wish I could.

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ETA: I know there are other VPN providers out there who do support this, but Mozilla is my strong preference, for political reasons related to the web. I am prepared to jump through many hoops to give Mozilla my business. I have been unable to determine from public information whether sufficient hoops even exist.

The VPN has been very erratic the last couple of weeks. Evertime I turn on pc (windows 10) it gives me no signal on the vpn and firefox can't open any tabs. I disconnect and reconnect and it works sometimes only. I'm now almost always have it off. When it does connect, its slow as hell. Anyone else experiencing the same problems? I've really like mozilla vpn but at this rate I'm not using it all anymore.

I’m interested in your VPN is it just for Mozilla or my computer that’s the question? Ever so often I have to use Chrome or Edge instead of Mozilla does that protect me there? How about my 5 email address is that covered? I want a VPN that covers me when I turn on my five devises.

After downloading Mozilla VPN & starting the run/install it stops & says it can't finish the install. I've uninstalled & retried, same thing happens. What's the problem? I've opened a ticket I guess as I received email stating so & I'd hear within 2 days. That was over a week ago. Email says I can update by replying to email so I do so every couple of days. Allot of good that does. I get no help. Anyone have any ideas what to do other than cancel, get refund & move on? Thanks!

I am considering getting the great deal on your VPN. I understand that you can connect with 5 devices. How does it work if I want to do it in my home? I have 2 computers, 1 iPad, 1 iPhone; my wife has 1 computer, 1 iPad, and 1 iPhone. So we can have the VPN installed on all the devices but only be able to use at one time, 5 devices. Correct? We usually are on only one device at a time anyway. Would we have to turn off the VPN on each device? or would we just close our browser or have the computer, iPhone, iPad go to sleep. How would this work?

Also, I get my tv from Youtube TV which may not like going through a VPN. I do not think it would effect the signal from the modem but may cause a problem if I wish to watch tv on my iPad using the app. Right?

Allan

Does VPN have a "tunnel" feature so that it does not have to be disabled for apps which do not allow access to their product when a VPN is active? I currently use IPVanish and it does allow me to designate certain apps to not use the VPN even though it is active (such as Amazon, Hulu, Netflix, etc.).

In February I began paying $4.99 US a month for Mozilla VPN. I did not receive info.on how to begin using VPN I do not remember downloading anything. I want to know what is required to be able to turn VPN on and off.

Lloyd Johnson [email]

I'm thinking about trying Mozillas VPN, but with other VPNs I can't go on most websites now . or use a lot of my apps on my ipad or iphone. Is the Mozilla product any different, or will I still have this problem? Thank You

I use Mozilla VPN to establish a VPN connection via a VPN server in UK (London or Manchester). In Firefox I enter the address https://www.bbc.co.uk to access the BBC homepage in UK. This address changes immediately to https://www.bbc.com. This is the international BBC homepage with different content. Conclusion: https://www.bbc.co.uk does not recognize the VPN server in London or Manchester as UK based.

Similarly I cannot access the video material on the educational pages https://www.bbc.co.uk/bitesize. When I try I get the message: "This content is not available in your location."

Any suggestions?

My VPN interrupts the internet seconds after I connect. I do NOT understand the process of copying the VPN logs and pasting it into the tiket. Can you explain it better?

Other thing. When I intent to sign on on my account Do not allow me to enter. Last time they asking me for code sent to durani70... but never received. Then I found it was send to the email that I removed. What´s going on? But please the VPN is important to me. If I can solve the problem I will cancel it.