Showing questions tagged: Show all questions
  • Solved
  • Archived

How to Turn Off Data Collection in Mozilla VPN

Hey there, When first opening the MozillaVPN app (in Linux) it gave me to option to consent or decline to data collection of technical information. I consented but would … (read more)

Hey there,

When first opening the MozillaVPN app (in Linux) it gave me to option to consent or decline to data collection of technical information. I consented but would like to decline/turn it off. I know how to do this for the Firefox browser, through the settings and privacy tab; however, I'm having trouble finding a way to turn off / opt-out for MozillaVPN.

Thanks!

(I'm asking this question in this Firefox forum because I was unable to make a new post in the MozillaVPN forum.)

Asked by crabbybabbler 11 months ago

Answered by edubon 10 months ago

  • Solved
  • Archived

vpm help

I cannot install vpn. I have tremors but cannot find a number to call. the last two days VPN login said incorrect password. I changed it to same password on the account… (read more)

I cannot install vpn. I have tremors but cannot find a number to call. the last two days VPN login said incorrect password. I changed it to same password on the account. I do not see how I install it or do a setup. Please refund my payment as I have spent hours and have had no success. Please inform me if someone has corrected my problem. Sorry for the confusion. Thank you.

Asked by KnightOut 6 months ago

Answered by jonzn4SUSE 6 months ago

  • Solved
  • Archived

I want to unsubscribe Mozilla VPN

I thought I'd try Mozilla VPN, but it has added an incredible amount of frustration and confusion using Firefox. I don't have either the time or inclination to mess aroun… (read more)

I thought I'd try Mozilla VPN, but it has added an incredible amount of frustration and confusion using Firefox. I don't have either the time or inclination to mess around with it, so I just want to end my "free" month. However, I can't even log into my Mozilla VPN account to cancel, as the service never properly configured with my WiFi. So I need someone to help me get this off my Apple desktop so I can get back to normal!

Ho do I speak or chat with a Mozilla agent?

Asked by andy179 7 months ago

Answered by Loorey 7 months ago

  • Solved
  • Archived

‘Printer can't see the vpn. How can I get my wireless printer to see the vpn for ‘Firefox’ ?

I just purchased and downloaded Mozilla VPN. The computer finds the internet just fine, but my wireless printers are not connecting to the vpn network. How do I get my wi… (read more)

I just purchased and downloaded Mozilla VPN. The computer finds the internet just fine, but my wireless printers are not connecting to the vpn network. How do I get my wireless printers to recognize the Mozilla VPN network? Thanks, Loren

Asked by Loren Donaldson 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

  • Solved
  • Archived

Cannot download Mozilla VPN on my Samsung 8 android

While I easily downloaded Mozilla VPN on 2 of my PCs and an iPad, I cannot download it onto my Samsung 8 or my wife's Samsung 6 androids. I've tried it a number of times… (read more)

While I easily downloaded Mozilla VPN on 2 of my PCs and an iPad, I cannot download it onto my Samsung 8 or my wife's Samsung 6 androids. I've tried it a number of times. I just tried uninstaling the Webroot security software on the phone, but still no luck. Every time I try to download it says "Pending", and the progress circle just goes around in circles.

Asked by jackmorgan43 1 year ago

Answered by gaguilera 1 year ago

  • Solved
  • Archived

Firefox VPN and Eblocker possible?

Hello to everyone. I'm using an Eblocker www.eblocker.org Ihis is a hardware kind of firewall. Tried NordVPN and others, but didn't work. Any chance to get Firefox VPN up… (read more)

Hello to everyone. I'm using an Eblocker www.eblocker.org Ihis is a hardware kind of firewall. Tried NordVPN and others, but didn't work. Any chance to get Firefox VPN up and running?

Best regards Wolfgang

Asked by Wolfgang 1 year ago

Answered by jzapata1 1 year ago

  • Solved
  • Archived

Getti/ng Mozilla VPN on second tablet

I have installed Mozilla VPN and used it a couple of times on my laptop to ue. I have also paid for it I think, I certainly provided my card details. All this happene… (read more)

I have installed Mozilla VPN and used it a couple of times on my laptop to ue. I have also paid for it I think, I certainly provided my card details. All this happened earlier this week. I am trying to use it on my tablet. Help says go to this link (vpn.etc) , login to your account and then download VPN. Sounds good but it doesn't happen - instead I'm asked to start a subscription and give my card details and agree to a second lot of charges. I don't think it's a confidence trick but it could be. I signed up for Mozilla VPN on the understanding that I could use it on 5 devices or profiles. Hope you can sort me out, thanks.

Asked by peterjralph1 1 year ago

Answered by jzapata1 1 year ago

  • Solved
  • Archived

Are there plans to make Nevada one of the states that you offer to be the location of login?

I am wondering if you will ever offer Vegas or Reno as cities of origin for the VPN? Meaning I am in a different state and wish to appear as if I am in Nevada. Is this op… (read more)

I am wondering if you will ever offer Vegas or Reno as cities of origin for the VPN? Meaning I am in a different state and wish to appear as if I am in Nevada. Is this option in the works for the future, and if so when can we expect it? Thanks

Asked by Just One User 1 year ago

Answered by gaguilera 1 year ago

  • Solved
  • Archived

Need refund from firefox vpn!

Need refund from Firefox VPN, not able to download and was charged a fee anyway! Malwarebytes prevented the download because of malicious hardware! Was a devout fan of Fi… (read more)

Need refund from Firefox VPN, not able to download and was charged a fee anyway! Malwarebytes prevented the download because of malicious hardware! Was a devout fan of Firefox until this occurred!

Asked by brad kelly 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Mozilla VPN wont start during initial instalation.

I Just bought mozilla VPN service. It appears to install, but I get a message stating Mozilla VPN Broker failed to start. My Windows software is version 7. After reading … (read more)

I Just bought mozilla VPN service. It appears to install, but I get a message stating Mozilla VPN Broker failed to start. My Windows software is version 7. After reading that Mozilla VPN supports windows 7, I installed downloaded and attempted to install. The only Windows option available said "For Windows 10". Special note: My internet connection is provided by Visible phone service hot-spot. Please refer to attached jpg for view of the point of failure and the actual error message. Thank you


moved from Firefox to Mozilla VPN -Andrew

Asked by xjazzman143 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago