• Archived

I added Lockwise fron google store but used the wrong e-mail address. Specifically I used a gmail address rather than my yahoo.addres whis registered as my one

I added Lockwise from google store but used the wrong e-mail address. Specifically I used a g mail address, which I have discontinued using. My preferred address is at Ya… (read more)

I added Lockwise from google store but used the wrong e-mail address. Specifically I used a g mail address, which I have discontinued using. My preferred address is at Yahoo.com. on my Firefox Browser on my desktop machine.. I'm not used to smart phones, but wlil be traveling where I will need the addresses and pass words of my accounts to do business. Apparently, Lockwise would be the best solution to supply me with that information when I need it. But I can find no way to change thee current e-mail address for the product.

Asked by PositiveGuyHere 8 months ago

Last reply by cor-el 8 months ago

  • Archived

does not sync logins with browser

I recently updated my Firefox on Linux to 70.0.1 and now it does not show up my saved logins. I tried installing Lockwise and Firefox Mobile on iOS. On my mobile phone pr… (read more)

I recently updated my Firefox on Linux to 70.0.1 and now it does not show up my saved logins. I tried installing Lockwise and Firefox Mobile on iOS. On my mobile phone previously saved logins are present, while on my desktop are not.

Asked by mend4x 8 months ago

Last reply by user9287581 7 months ago

  • Archived

Prompt for Lockwise master password looks like a phishing scam!

The master password prompt can pop up over any browsing window, and looks very basic. I can see that the pop-up is modal (you can't swap to a different tab for instance w… (read more)

The master password prompt can pop up over any browsing window, and looks very basic. I can see that the pop-up is modal (you can't swap to a different tab for instance when it is up), but I would think basic users would not know how to check this. It would be *VERY* easy for hackers to exploit this and throw up a similar looking popup whenever they see a Firefox browser, and capture someone's password. You need to put something on this pop-up that gives users confidence that they are entering a password into Lockwise, and not just a page pop-up. Otherwise a great product!

Asked by MartinKnowles1024 6 months ago

Last reply by Eve 6 months ago

  • Archived

Can I make a feature request? One-time password support, and secure notes.

My current password keeper stores more than just simple passwords. 1-time-passwords, secure notes like passport numbers. If this app is going to be where I secure all my … (read more)

My current password keeper stores more than just simple passwords. 1-time-passwords, secure notes like passport numbers. If this app is going to be where I secure all my logins all these need to be supported - and sync'd across all devices.

Asked by Phil 6 months ago

Last reply by TyDraniu 6 months ago

  • Archived

Is there a way to save PINs and/or security codes in Lockwise? What's a secure method to store essential passwords, PINs, and security codes offline?

I'd like to know if it's possible to save information in Lockwise besides usernames and passwords, mainly PINs and security codes. There are some PINs I want to keep trac… (read more)

I'd like to know if it's possible to save information in Lockwise besides usernames and passwords, mainly PINs and security codes. There are some PINs I want to keep track of that aren't connected to a website or an app, so I'd like to know if it's possible to store those in Lockwise somehow, too.

I'd also like to know about secure methods for storing essential passwords, PINs, and security codes offline, as a back up just in case. If I'm going to write information like this down, is there a good way to decide on a hiding place that I won't forget about but which wouldn't be obvious to anyone else? Bearing in mind I don't have a great memory. I realize this is a separate question and potentially rather broad, and it's beyond the topic of Lockwise itself - where is a good place to learn about keeping information secure (beyond using Firefox plus extensions, a password manager, duckduckgo)?

Asked by asterionism 6 months ago

Last reply by cor-el 5 months ago

I want delete all safed account data (round about 600) with one click in FF Lockwise

Hello, I've 600 account entries on my Lockwise database. I want delete all entries with one click. Its not really funny to delete each entry. Any ideas. Thx a lot in adva… (read more)

Hello, I've 600 account entries on my Lockwise database. I want delete all entries with one click. Its not really funny to delete each entry. Any ideas. Thx a lot in advance I'm looking forward for your feedback.

Asked by Oi Linga 4 months ago

Last reply by cor-el 4 months ago

Firefox 75 will NOT autofill logins and passwords despite correct checks in options. Why NOT? FRUSTRATING!

The appropriate boxes are checked - see attached image 1. Lockwise remembers all my logins and passwords, but when I go to a site - e.g., the Washington Post, see image 2… (read more)

The appropriate boxes are checked - see attached image 1. Lockwise remembers all my logins and passwords, but when I go to a site - e.g., the Washington Post, see image 2 - Lockwise will not enter my login name. If *I* enter it manually, which I have to do to reach the site, then the correct password is entered and I get in. This is NEW with version 75 of Firefox; previous versions would log me in transparently. Once I HAVE logged in, I can return to the site repeatedly...but if I close Firefox for any reason and then reopen it, it will not log me in, despite the checkmark in "Autofill Logins..." entry. What's wrong? Is there another hidden setting I need to change?

Thanks ... looking forward to your reply!

Asked by tjgordon1942 3 months ago

Last reply by cor-el 3 months ago

How can I change or update my email account used with Lockwise? Since it was synced using my work email.

I have multiple logins saved using Lockwise, however my FF Account is linked to my work email. Is there a way to export all these logins and passwords or change my email … (read more)

I have multiple logins saved using Lockwise, however my FF Account is linked to my work email.

Is there a way to export all these logins and passwords or change my email to my personal email account?

Asked by Min 3 months ago

Last reply by cor-el 3 months ago

  • Archived

How to recover forgotten Master Password?

Hello to whom it many concern. I have recently used the service "Firefox Lockwise", and apparently whilst entering the master password that I used upon creation of this s… (read more)

Hello to whom it many concern. I have recently used the service "Firefox Lockwise", and apparently whilst entering the master password that I used upon creation of this service, it is telling me it is incorrect. Can I recover the master password, and change it?

Asked by Adam Micallef 9 months ago

Last reply by jscher2000 9 months ago

  • Archived

Why can i see the passwords and usernames of antoher firefox user on my desktop computer?

i'm setting up lockwise for my wife, because i like the simplicity,. I use my desktop computer for the setup. After i logged out from my own account, and i logged in wit… (read more)

i'm setting up lockwise for my wife, because i like the simplicity,. I use my desktop computer for the setup. After i logged out from my own account, and i logged in with the firefox credentials of my wife, i can see my passwords. Are the account mixed up, or is there no separation between different usernames and passwords on the same computer?

Asked by Coen Veldhuis 7 months ago

Last reply by cor-el 7 months ago

Tout d'un coup et sans raison, lockwise me demande un mot de passe ! TOUT est bloqué !

J'avais jusqu'à présent accès à mes mot de passe (plusieurs centaines et tous très complexes)... Aujourd'hui, sans aucune raison, lockwise me demande en plus un mot de p… (read more)

J'avais jusqu'à présent accès à mes mot de passe (plusieurs centaines et tous très complexes)... Aujourd'hui, sans aucune raison, lockwise me demande en plus un mot de passe principal !

PRÉCISION - Je n'ai jamais enregistré de mot de passe principal ! - Je suis le seul utilisateur du PC - Tous mes mots de passe sont inaccessibles, je ne peux plus faire des copié coller (transfert sur autre PC etc etc...) - Il y a la solution, non essayé, de réinitialiser firefox mais tous mes mots de passes seront perdu ! Et il est impossible de les retrouver (plusieurs centaines et tous très très complexes 10 à 20 caractères !!!) - mon ordi est bien sécurisé et régulièrement inspecté et je suis prudent (jamais attrapé 1 virus ou autre en 20 ans !)

QUE FAIRE ???

Asked by 7monpseudo 3 months ago

Last reply by jscher2000 3 months ago