• Solved

Logins not visible in web browser but still available on mobile. sync won't fix it.

I have 2 smartphones and 1 computer connected / synced to ONE Firefox profile. After 5 weeks not using my computer today this happened. I booted (as always) opened Fire… (read more)

I have 2 smartphones and 1 computer connected / synced to ONE Firefox profile. After 5 weeks not using my computer today this happened.

I booted (as always) opened Firefox (updated to the newest version 77.0.1 (64 bit) Profile prompts me to login (? strange, but ok) No "visible" change (bookmarks aso still there)

BUT all saved passwords are gone on my web browser. THOUGH passwords are still saved on my 2 mobile devices

      • checked online for solutions but in vain ***

logins.json or other files not corrupted (dated -today- (when I logged in) key3.db / key4.db not corrupted (dated 2018 - same folder)

Profile reads hnuwrbm3.default

Before I un-/re-install Firefox, I was wondering if there is another fix, as the passwords are safe and sound on my 2 mobile devices (un/re connected and synced twice already just in case)

Thanks (I am using Avira - which has never been a problem)

Again, before, everything was fine - 5 weeks not using computer - now I got this problem. I have not done anything except opening firefox and being prompted to login again (which usually does not happen)

Asked by Umi 1 month ago

Answered by Umi 1 month ago

  • Solved

No Prompt for Lockwise Master Password

Just bought a new computer - installed firefox Lockwise on this computer is working WITHOUT me entering the master password. On my other WIN10 computers I open firefox an… (read more)

Just bought a new computer - installed firefox Lockwise on this computer is working WITHOUT me entering the master password. On my other WIN10 computers I open firefox and then have to enter a master password to get lockwise to work. I would like to turn that feature "on" Thoughts?

Asked by scottgary 3 weeks ago

Answered by cor-el 3 weeks ago

  • Locked

I want to get rid of Firefox Lockwise

I can't get in to some of my accounts because I keep getting asked for my master password, and I don't know if I even have one. duplicate. https://support.mozilla.org/en-… (read more)

I can't get in to some of my accounts because I keep getting asked for my master password, and I don't know if I even have one.

duplicate. https://support.mozilla.org/en-US/questions/1298037

Asked by Elva Santos 6 days ago

  • Solved

Problem deleting logins

When I tried to delete a login, it did not disappear from the rightside panel. Thinking it was not deleted, I tried deleting it again. However, it was deleted, and my sec… (read more)

When I tried to delete a login, it did not disappear from the rightside panel. Thinking it was not deleted, I tried deleting it again. However, it was deleted, and my second attempt deleted another login, but I don’t know what. Can I recover a deleted login? Also, how do I report this bug? Thanks. , ,

Asked by nmg1217 2 months ago

Answered by cor-el 2 months ago

  • Solved

Password not in Lockwise --- Where is it?

Firefox 77.0.1, Win 10 Home (latest forced update) I see many of my passwords are stored in Lockwise. However, one site I frequently go to (pianote.com) and which autom… (read more)

Firefox 77.0.1, Win 10 Home (latest forced update)

I see many of my passwords are stored in Lockwise. However, one site I frequently go to (pianote.com) and which automatically logs in, is not stored in Lockwise. I searched both alphabetically and "last used" and could not find it. I'm guessing it must be stored in Firefox's old password storage, but I can not locate it. Searched all through the menu options (including "logins and passwords" and "options"), and everything redirects me to Lockwise. The password must be stored somewhere. It's really bugging me that I can't find it.

Background:

I previously used Lastpass. I exported the passwords to CSV and imported to Firefox. Then uninstalled LastPass. Most of these seem to have made it to Lockwise.

I've also disabled 'sync' and 'disconnected' this machine from my phone. Firefox still 'knows' the pianote.com username and password.

Asked by MikeRentonWA 1 month ago

Answered by MikeRentonWA 1 month ago

  • Solved

firefox lockwise -why two logins? don't recognise one of them

I am currently installing new security software on my laptop, and filling in sensitive information to do so. While setting up security email and password for the softwa… (read more)

I am currently installing new security software on my laptop, and filling in sensitive information to do so. While setting up security email and password for the software product, I see that there are two logins, one of which I don't recognise, from mcafee home website,with a password that is not mine. Does this mean that someone has access to my account, or is this from my mcafee home page? Thanks for advice.

Asked by bajl2019 1 month ago

Answered by cor-el 1 month ago

  • Solved
  • Archived

Firefox has stored my user name and passport and they are filled in when I go to the site. Is that safe?

I agreed to have Firefox store/remember my user name and password on bank site. I did not realize that the user name and password would now be filled in automatically wh… (read more)

I agreed to have Firefox store/remember my user name and password on bank site. I did not realize that the user name and password would now be filled in automatically when I go to open that bank page. Have I made the bank site vulnerable? Is this the way Lockwise works?

Asked by hobsondeg 6 months ago

Answered by jscher2000 6 months ago

  • Solved

Preparing for someone passing away

Does anyone have a suggestion on the best way to prepare accounts/logins for the future eventuality of someone's passing? My mom is not going to live forever and, as I'm… (read more)

Does anyone have a suggestion on the best way to prepare accounts/logins for the future eventuality of someone's passing? My mom is not going to live forever and, as I'm preparing other things for her eventual passing, it seems like it'll be a nightmare closing all of her online accounts without a central access point. My mom is currently healthy and alert but, typical of older generations, not as comfortable with technology. I suppose I could set up Lockwise with her so that I have access but since I'm probably not going to be checking her accounts regularly, it seems like a security risk for her. Is that the best way or there a another way to do this? (I'm a user of Lockwise.)

Thank you, -Ushio

Asked by jspan99 1 month ago

Answered by Andrew 1 month ago

  • Solved

lockwise password display

I was just little concerned. If lockwise allows your saved passwords to be decrypted and displayed as ascii characters, isn't that a bit risky if someone hacks into my ac… (read more)

I was just little concerned. If lockwise allows your saved passwords to be decrypted and displayed as ascii characters, isn't that a bit risky if someone hacks into my acount?

Asked by gary kennedy 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Solved

Lockwise app for Android won't sync login info

I've installed Lockwise on my Fairphone 2 (Android 7.1.2, Firefox 68.6), and on my Macbook Pro (OSX 10.11.6, Firefox 74). Firefox is set to sync Logins and Passwords on b… (read more)

I've installed Lockwise on my Fairphone 2 (Android 7.1.2, Firefox 68.6), and on my Macbook Pro (OSX 10.11.6, Firefox 74). Firefox is set to sync Logins and Passwords on both devices, and I've force-synced on both. Lockwise on my MacBook shows all my saved logins, but the Lockwise app on my phone says "No logins found".

Am I missing something?

Asked by mfolkerson 4 months ago

Answered by mfolkerson 4 months ago

  • Solved

lockwise passwords gone, second time in 3 days

Yesterday my laptop froze and I had to restart, after I rebooted all saved logins in lockwise were gone. I re-entered all essential passwords. Same thing happened today (… (read more)

Yesterday my laptop froze and I had to restart, after I rebooted all saved logins in lockwise were gone.

I re-entered all essential passwords.

Same thing happened today (all passwords gone after a system freeze)

When I boot up my other laptop and use sync, all passwords are still there, but my main laptop refuses or is unable to sync and recover my passwords.


I'm using ubuntu linux with firefox 76.0.1

Asked by ronny.valkeneers 2 months ago

Answered by cor-el 2 months ago

  • Solved

how different devices can decrypt same data ?

it is said here that synced data is encrypted to save privacy and protect against identity theft . https://support.mozilla.org/en-US/kb/firefox-lockwise-and-privacy but i… (read more)

it is said here that synced data is encrypted to save privacy and protect against identity theft . https://support.mozilla.org/en-US/kb/firefox-lockwise-and-privacy

but if the synced data is encrypted by device A and sent to mozilla server for saving, how does device B able to decrypted the data received from mozilla after signing in ? this can be possible only if the encryption happens at mozilla server side and not the device itself .

doesn't this means mozilla server as well able to decrypt the data and read it ? so you can read all my passwords i synced through you ?

Asked by yakoub.abaya 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Passwords vulnerable (looks even useless)

Hello everyone, I suppose I must make a mistake somewhere otherwise, lockwise is completely useless. I have Firefox portable installed on a USB key. I just have to go to … (read more)

Hello everyone,

I suppose I must make a mistake somewhere otherwise, lockwise is completely useless. I have Firefox portable installed on a USB key. I just have to go to Logins & Passwords and click on the eye to see the passwords. Where is the security? Is that me?

Thank you

Asked by SV 5 days ago

Answered by cor-el 4 days ago

  • Solved

Cannor change master password as the current master password is not filled.

Cannor change master password as the current master password is not filled - refer to Firefox change master password.png and Firefox change master password 1.png for the … (read more)

Cannor change master password as the current master password is not filled - refer to Firefox change master password.png and Firefox change master password 1.png for the error message

I'm using Firefox v75.0 6-bits. On Android all works well

According to the privacy overview I have 131 logins, in Lockwise 0 (zero)

Can you help?

Asked by wlaeven 3 months ago

Answered by cor-el 3 months ago

  • Solved
  • Archived

Is it necessary to install "Lockwise" on PC laptop?

I use Firefox browser on my PC laptop. I have installed Firefox Lockwise on my Android device. I have saved logins and passwords to about 10 different sites. These appear… (read more)

I use Firefox browser on my PC laptop. I have installed Firefox Lockwise on my Android device. I have saved logins and passwords to about 10 different sites. These appear in both my PC laptop and in my Android device. However, when I open an app on my Android device, the username and password are not automatically filled in (as I thought they would be after installing Lockwise on my Android device). Several articles on the web seem to imply that it is also necessary to install Lockwise on the PC laptop? Is this really necessary?

Asked by don.dac.fc 7 months ago

Answered by TyDraniu 7 months ago