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New Browser Update forcing profile creation and losing all data

Good Morning, In my organization some years ago I pushed to have Firefox as our default browser and finally was accepted. It has been very good as we have over 10K emplo… (read more)

Good Morning,

In my organization some years ago I pushed to have Firefox as our default browser and finally was accepted. It has been very good as we have over 10K employees using it. However this last week there has been a new release that forces you to create a new profile, one that is achieved all of you original settings and data are gone. We are a health care organization and cannot have this. I sent the fix (about:profiles) to our triage support department. However once the old profile is chosen and made the default. It will revert back to the new one each time you restart or the next day. I need a permanent fix, is there a way to update the old profile to the new version of Firefox? Shouldnt it stay the default once you make it so? I am getting inundated with calls over this, please send the fix asap.

Asked by macros48 1 year ago

Last reply by Mike Kaply 1 year ago