Firefox for Enterprise Community Forum

Good morning,

I'm reaching out to see if I can get some assistance with Firefox on of our network. I'm System Admin at Goodfellow AFB. I've tried searching this issues on the web and found similar issues but solutions that were recommend online have not worked for us. Yes I have uninstalled Firefox completely and installed it from scratch. I know it has something to do with autoconfig file but not sure what exactly I'm looking for. Thanks.

Every time Firefox is opened it gives an error message (see image).

I have tried:

• Deleting and reinstalling.
• Deleting Firefox folder in //users/xxxxxxx/Library/Application Support & //Library/Caches then uninstalling Firefox.
• Both above using older Firefox versions.

This issue is happening on all of the Macs in our org. We have no custom configurations. The pkg is installed via FileWave device management. It occurs whether installed through FileWave or manually.

Thanks

I am trying to reach an internal company website ([URL]), with a certificate chain rooted in a company certificate authority. This works fine in Chrome, and worked in Firefox on my previous computer. But i recently got a new machine, and something somewhere is not quite right. I get an error message looking like this (between the ~~~s):

~~~ Someone could be trying to impersonate the site and you should not continue.

Web sites prove their identity via certificates. Firefox does not trust [URL] because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

Error code: SEC_ERROR_UNKNOWN_ISSUER

View Certificate ~~~

If i click on the error code, i get these details:

~~~ [URL]

Peer's Certificate issuer is not recognised.

HTTP Strict Transport Security: false HTTP Public Key Pinning: false

Certificate chain:

[certificate]

[certificate]

[certificate]

~~~

If i click 'View Certificate', i get a chain of three certificates:

1. Subject common name = [certificate]
2. Subject common name = [certificate]
3. Subject common name = [certificate]

If i go to Settings > Privacy & Security > View Certificates > Authorities, i can find both the [certificate] certificates. As far as i can tell, they are identical - i can open the certificate from 'View Certificate' and the corresponding one from the certificate manager and flip between tabs, and all the details are the same.

I am using Firefox 120.0, via a flatpak, on Ubuntu 22. I have given the flatpak access to /etc/ssl/certs, where my company's internal CA certificates are located.

To me, this seems like it should all work. The server has a certificate signed by an internal CA, which is signed by another internal CA, and both those internal CA certificates are in my certificate manager. So what is going wrong? Is there any way i can debug this?

We have Firefox-ESR in use and we are using Applocker.

When we enable applocker dll Rule policys and start https://shaka-player-demo.appspot.com page clearkey addon crashes.

We have allowed widevinedrm.dll in applocker rule policys, and we have used Process Monitor to track which dll file / files are being "locked" but we cant seem to pinpoint it.

Where does Firefox-ESR run DRM content and which dll files are needed to run ?

What we know that it is caused by applocker DLL rule policys, when disabling it clearkey addon does not crash and drm content can be played.

Also Applocker eventlogs does not show anything related to this.

br Ben