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  • Archived

Firefox crashes

Can anyone tell me what this error is: bp-1d353816-aa69-4d39-8ccf-de4ac2170122 Firefox crashes when I open MP4s. I think it could be RAM but I fixed this issue recently a… (read more)

Can anyone tell me what this error is: bp-1d353816-aa69-4d39-8ccf-de4ac2170122

Firefox crashes when I open MP4s. I think it could be RAM but I fixed this issue recently and don't think this could happen again so soon.

Asked by ninako 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

d326e4a6-0e05-4a71-a711-9aa55dacc18f 2/6/2017 11:19 AM bp-42d85cc7-c32f-4e73-9c9e-ca71b2161229 12/29/2016 11:17 AM bp-344082ba-359e-4094-b41b-ad7e32161227 12/27/2016 7… (read more)

d326e4a6-0e05-4a71-a711-9aa55dacc18f 2/6/2017 11:19 AM bp-42d85cc7-c32f-4e73-9c9e-ca71b2161229 12/29/2016 11:17 AM bp-344082ba-359e-4094-b41b-ad7e32161227 12/27/2016 7:16 AM e2e5a5d5-cc4c-4d78-8e91-355d4255c555 11/22/2016 3:08 PM 14dd17ac-ce2c-4f5d-b603-53d856036cc8 11/11/2016 4:37 PM bp-83ebbbf8-2462-45a4-90ab-ad1ec2160730 7/30/2016 2:08 PM bp-65ab9719-5fb1-4562-a8f2-f3d562160115 1/15/2016 8:35 AM bp-9e520470-fd89-40cf-96cc-e69882151217 12/17/2015 1:21 PM bp-f3f1dd99-c657-4fdc-ad48-3a1472150811

Asked by unicobros 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

java plugin cause firefox to crash

Java plugin stopped working when he is trying to download a java applet, it is only happening in the version 42 and above. I have tried three solutions and it doesn't wor… (read more)

Java plugin stopped working when he is trying to download a java applet, it is only happening in the version 42 and above. I have tried three solutions and it doesn't working. I also tested if there is something wrong with java itself and there isn't. It is only happening in firefox. How can i fix this?

Asked by Jay.Goos 4 years ago

Last reply by FredMcD 4 years ago

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can't refresh-can't rename profile - task mgr does'nt show firefox as open so how do i close it

firefox crashed. can't get back in. tried refresh from another browser but it won't work. tried changing my profile name but it won't work, says firefox is open. it does… (read more)

firefox crashed. can't get back in. tried refresh from another browser but it won't work. tried changing my profile name but it won't work, says firefox is open. it doesn't show in task manager as open. everything I tried won't work because it says firefox is open & has to be closed. if task manager doesn't show it as open HOW DO I CLOSE SOMETHING THAT ISN'T OPEN.

I renamed my profile but it still wont open, because the file is open but I cant find it anywhere as open. all the help option I read assume i'm in the firefox browser. I spent 2 days trying to fix this problem & if I try a new download I will probably lose all my bookmarks & favorites. i'm ready to throw in the towel with firefox.

Asked by kent855 4 years ago

Last reply by cor-el 4 years ago

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Can not open email (outlook) unless I clear history then log back into outlook

I have been using Firefox for months without any problems. All of a sudden, when I try to open my Outlook email I get error message that Firefox can not open that site an… (read more)

I have been using Firefox for months without any problems. All of a sudden, when I try to open my Outlook email I get error message that Firefox can not open that site and to try later. If I clear the history, I then can log back into Outlook and get the mail. When I use IE Outlook opens right up. After opening Outlook in Firefox and then closing it out, I once again have to clear the history to open it again. Nothing has changed on computer, no new programs added and no programs deleted (other than Firefox deleted now so I can mail without all the hassle)

Asked by cal680 4 years ago

Last reply by FredMcD 4 years ago

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Firefox just closed itself and I cannot get it back open. What gives?

I'd been using Firefox for about a half an hour - various websites. I turned my head for a few minutes & when I looked back, the browser had closed itself. Clicking… (read more)

I'd been using Firefox for about a half an hour - various websites. I turned my head for a few minutes & when I looked back, the browser had closed itself. Clicking on my icon is not working. Went to my most used lineup from the start menu - didn't open from there either. Chrome seems to be working ok, though. Windows 10 (with the most recent awesome update downloaded a day or two ago). Still showing in my list of installed programs, but I notice there was an update installed today as well.

What can I do to get this working again?

Asked by fergussp 4 years ago

Last reply by John99 4 years ago

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Ever since my latest windows update, firefox will not load

Ever since my latest windows update, firefox will not load. Also, I tried restoring a previous version but it said I didn't have any. I uninstalled FF and reinstalled it … (read more)

Ever since my latest windows update, firefox will not load. Also, I tried restoring a previous version but it said I didn't have any. I uninstalled FF and reinstalled it but the problem persists.

Asked by YellowDog 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox all of a sudden began typing every letter twice. It is now unusable, but every other app on windows 10 64 bit works fine. Advice?

All of a sudden, Firefox began registering all of my typed letters twice. Every other app I've tried has worked fine, including windows 10 settings apps. I've attached a… (read more)

All of a sudden, Firefox began registering all of my typed letters twice. Every other app I've tried has worked fine, including windows 10 settings apps.

I've attached a screenshot.

Any advice on how to deal with this?

Asked by bappley 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox wont load certain pages but can load google and facebook

Hi, my firefox shows 'server not found' when i try to load certain pages, but it will load common websites such as facebook and google. My chrome works fine perfectly for… (read more)

Hi, my firefox shows 'server not found' when i try to load certain pages, but it will load common websites such as facebook and google. My chrome works fine perfectly for any website. I try to reinstall whole firefox, restart laptop, clear cookies and caches, turn off firewall, set no proxy etc whereby all solutions i got from articles above but all in vain. Couldnt diagnose the problem and so cannot find a solution yet. Anyone can please guide me through?

Asked by JennCieng 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Java Plug-in is not supported by this browser

Just today, my application loads the applet I am getting this error. I never updated my Firefox nor Java. I am using FIrefox 49 and Java 8 121. I've tried upgrading/downg… (read more)

Just today, my application loads the applet I am getting this error. I never updated my Firefox nor Java. I am using FIrefox 49 and Java 8 121. I've tried upgrading/downgrading to all versions but no luck. Any suggestions/workarounds?

Asked by pjsev_07 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox stops working when I log into websites

Firefox did an automatic update yesterday (10/5/17). Since then, when I go to log into a site, the browser stops working. I cleared my cashe and cookies a few days ago an… (read more)

Firefox did an automatic update yesterday (10/5/17). Since then, when I go to log into a site, the browser stops working. I cleared my cashe and cookies a few days ago and was revisiting/logging into sites for the first time since doing so. I tried resetting Firefox, running it in safe mode, and disabling add-ons with no improvement. I am running Windows 10. I am also legally blind and running JAWS Version 16.0.4474. At a loss of what else I can do. Thanks.

Asked by mdesantis924 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox stopped working this morning, tried reinstall no luck. chrome and IE both work.

Firefox was working yesterday, however this morning when I went to launch it, it never loaded. Opened up task manager it pops open for a moment then instantly closes I h… (read more)

Firefox was working yesterday, however this morning when I went to launch it, it never loaded. Opened up task manager it pops open for a moment then instantly closes I have tried uninstalling it both by using windows 10 uninstall function and did a reinstall same issue. I have tried uninstalling by manually deleting both folders in program files (normal and x86). reinstall same issue. I cant run Profile Manager because it does the same thing. I went to my firewall settings there are multiple instances of Firefox ,not really sure what to do, two just say "Firefox" (no quotes) the other says Firefox "C:\Program Files\Mozilla Firefox". Any help with this issue would be appreciated.

Asked by plasmaflux 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox virus

Hi my computer does not have fire fox installed but evertime I start the computer up firefox pops up and starts going to different url's anytime I click on it it closes. … (read more)

Hi my computer does not have fire fox installed but evertime I start the computer up firefox pops up and starts going to different url's anytime I click on it it closes. Any help would be appreciated

Asked by Bmomo91 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

The instructions for adding folders to bookmarks is not correct. I can't find the "Show all Bookmarks" at the bottom of the list. Where is that item?

In the old Outlook Express, I could set up folders to sort bookmarks. The instructions in support do not appear to be correct. How do I add folders to the Bookmarks and… (read more)

In the old Outlook Express, I could set up folders to sort bookmarks. The instructions in support do not appear to be correct. How do I add folders to the Bookmarks and then move bookmarks into the folders so that I can more easily find the one I am looking for? The bookmarks are not even sorted alphabetically, which would be helpful if folders cannot be set up. Again, in the old Outlook Express, I could move bookmarks in the list so that I could alphabetize them, even within folders. Can someone please let me know how to do this in Thunderbird?

Asked by Stujake 2 years ago

Last reply by Matt 2 years ago

  • Archived

Firefox 68.0 totally unresponsive - opens will not load websites, cannot access options menu

After w10 upgrade to build 1903 firefox totally unresponsive. Other browsers work fine as does tbird, Version 67 also did not work. Tried uninstalling and reinstalling an… (read more)

After w10 upgrade to build 1903 firefox totally unresponsive. Other browsers work fine as does tbird, Version 67 also did not work. Tried uninstalling and reinstalling and safe mode and no addons and refresh - nothing is working. please help.

Asked by dvdsom23 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Adobe Flash runs better on MacOS than Windows, why?

So let me give some details, I am running Firefox 71.0 (64-bit) on my Mac and Windows10 PC ... however the Windows OS is running on BootCamp off the Mac. The Mac App of F… (read more)

So let me give some details, I am running Firefox 71.0 (64-bit) on my Mac and Windows10 PC ... however the Windows OS is running on BootCamp off the Mac. The Mac App of Firefox seems to give a much more pleasant experience playing flash games like Alpha Penguin but the Windows Program is extremely laggy. Is there any reason why? Both OSes are using the same hardware to it's max capabilities.

I'd also like to mention that I have an older version of Firefox on my daily solo Windows 8.1 machine and it's lower specked and Flash games like Alpha Penguin play pretty well(there are some lag areas but not as much as my BootCamp situation) but when using a newer version of Firefox on that Win8.1 machine Flash seems to be as equally as bad as the BootCamp Windows10.

Then I have a Windows10 gaming laptop and Flash sometimes struggle there.

All computers have Chrome and play flash equally "okay".

Why am I having such an issue with Firefox, so many different results? Is there something I can do for my BootCamp Windows10's Firefox to play as smooth as Firefox on the MacOS side??

Asked by Windowstv 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Firefox crashes - Crash ID: bp-1e5bd1a2-edbc-48a4-bb17-5b0d62151030

Crash ID: bp-1e5bd1a2-edbc-48a4-bb17-5b0d62151030 Crash ID: bp-b8d8f0d8-5240-4282-915c-e47a92151030 Crash ID: bp-6f557a02-ecd6-4025-81d6-84e702151018 Crash ID: bp-f25a253… (read more)

Crash ID: bp-1e5bd1a2-edbc-48a4-bb17-5b0d62151030

Crash ID: bp-b8d8f0d8-5240-4282-915c-e47a92151030

Crash ID: bp-6f557a02-ecd6-4025-81d6-84e702151018

Crash ID: bp-f25a2530-9784-47ba-928b-3bf012151016

Asked by scottt725 4 years ago

Last reply by cor-el 4 years ago