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  • Archived

Every day I spend lots of my time deleting over 60 spams, in my inbox. When I try to put in Spam it reads, not Spam as if they are controlling what I'm trying to do. I spend more time deleting than reading my email..

Every day I spend lots of my time deleting over 60 spams, in my inbox. When I try to put in Spam it reads, not Spam as if they are controlling what I'm trying to do. I … (read more)

Every day I spend lots of my time deleting over 60 spams, in my inbox. When I try to put in Spam it reads, not Spam as if they are controlling what I'm trying to do. I spend more time deleting than reading my email.. Very frustrating .

Asked by ERNestinEGail 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

unsupported operating system for prime video

I have always watched prime video on my computer until just recently . Now I get unsupported operating system. Prime Video titles can't be watched on this device because … (read more)

I have always watched prime video on my computer until just recently . Now I get unsupported operating system. Prime Video titles can't be watched on this device because the operating system isn't supported. For more information, please see Prime Video system requirements

Yet if I go to edge it plays just fine. I have the it set for never remember history and cookies deleted upon closing firefox

Asked by jim 1 year ago

Last reply by cor-el 1 year ago

Cannot load outlook mail on firefox

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’v… (read more)

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’ve tried refreshing the page multiple times, clearing all cookies, restart my old lab top. Still, the same something went wrong messages. Please assist. Thank you.

Asked by htxtrantran_n 5 months ago

Last reply by James 5 months ago

  • Archived

Firefox 32 support

Hi, I'm about to upgrade my old laptop to windows 10, but it's not very powerful. The processor is adequate with 1.67 GHz, but only have 2 gigs of memory. This Toshiba la… (read more)

Hi, I'm about to upgrade my old laptop to windows 10, but it's not very powerful. The processor is adequate with 1.67 GHz, but only have 2 gigs of memory.

This Toshiba laptop can handle a 64 bit system, but came with 32 from the factory. Since the model is quite old, about 15 years, it's better I stick with a 32 bit install. My question is - how long will Firefox be maintaining your 32 bit browser with updates?

Asked by dfpeddle66 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

error occurred during a connection to duckduckgo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

error occurred during a connection to duckduckgo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE The p… (read more)

error occurred during a connection to duckduckgo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Asked by Toosassy2 8 months ago

Last reply by cor-el 8 months ago

  • Archived

privacy settings

Tried to use my Google ID to sign in to a website and got the following message. "We're unable to open Google Sign-In. Please adjust your browser's privacy settings or u… (read more)

Tried to use my Google ID to sign in to a website and got the following message. "We're unable to open Google Sign-In. Please adjust your browser's privacy settings or use a different sign-in option" Can not fine any thing in Privacy options that will fix this. I don't want to set up IDs for every site. Thanks Pat

Asked by Wingnut 1 year ago

Last reply by cor-el 1 year ago

Latest upgrade

I upgraded my firefox today to 101 I think and now I cannot search or go to any website. I tried to restore to a previous version and it said none are available. The on… (read more)

I upgraded my firefox today to 101 I think and now I cannot search or go to any website. I tried to restore to a previous version and it said none are available. The only way I can use firefox to go on the web is if I go into troubleshooting mode. How can I fix this?

Asked by bscottfildes 3 months ago

Last reply by ManageAccount 3 months ago

  • Archived

need an update on our mozilla firefox system

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that ins… (read more)

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that instacart system were upgraded, our system should al also be upgraded, Unfortunately, we are not computer "savy". PLease help. We don/t know who to go for help. Thank you and appreciate any help you can give us. Respectully, Susan Melliza

Asked by susan.melliza 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Trying to install, Firefox.

Trying to install Firefox, asked to install "app" on one more device. I do not have another device. I do not know what an "app" is. Please help me get this working. … (read more)

Trying to install Firefox, asked to install "app" on one more device. I do not have another device. I do not know what an "app" is. Please help me get this working.

Asked by orjan2 1 year ago

Last reply by cor-el 1 year ago

YouTube videos

I need support by phone!!! All your support answers on the web page do not help. Many of the answers suggest going to options. FIREFOX DOESN'T HAVE AN OPTIONS BUTTON. I h… (read more)

I need support by phone!!!

All your support answers on the web page do not help.

Many of the answers suggest going to options. FIREFOX DOESN'T HAVE AN OPTIONS BUTTON.

I have donated to Mozilla. If you can't help me, I certainly won't be donating ever again.

Asked by petefine 5 months ago

Last reply by James 5 months ago

  • Archived

downloaded firefox twice, profiles are on different accounts. How do I find my other account? only the old account with it's profiles are found

My computer had repairs, after the repairs firefox was Not working. I downloaded it again, and it was a newer version ,but my bookmarks were there. After my computer was … (read more)

My computer had repairs, after the repairs firefox was Not working. I downloaded it again, and it was a newer version ,but my bookmarks were there. After my computer was turned off, then turned back on, a version of firefox, that came up was from 2006 came up along with bookmarks from that time period. The only profiles I can find(3 profiles) are all old, nothing with newer (from the last 5 years) bookmarks. How do I find the New profile that I downloaded just 2 days ago... that has all my 5 years of bookmarks? I tried to find this other account, with profiles, but was not able to.

Asked by Tan4482 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Just downloaded FF with all prompts and other copy in some unknown language how do I get back to English?

When I downloaded FF all prompts and pull down menus are in some other what appears to be a Polynessian language, how do I get them back to English? When I do searches th… (read more)

When I downloaded FF all prompts and pull down menus are in some other what appears to be a Polynessian language, how do I get them back to English? When I do searches they are in English but anything to do with FF operation are in this very foreign, undesipherable language. Help!

Asked by crummerjim 1 year ago

Last reply by cor-el 1 year ago