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How do I remove Snap do search? It comes on everytime I try to use your browser?

I downloaded a program and I made sure the check boxes asking to install addons were disabled. Next thing I know I had a snap do toolbar on my firefox home page. I went t… (read more)

I downloaded a program and I made sure the check boxes asking to install addons were disabled. Next thing I know I had a snap do toolbar on my firefox home page. I went to control panel and uninstalled the toolbar. now when I try to use firefox i get the snap do search page come on.

Asked by SalsaDad1 8 years ago

Last reply by leomartintsa 8 years ago

  • Solved
  • Archived

Lost my toolbar at top of screen. How can I retore it?

Last time I used my computer I had toolbar at top of the screen just as it has been for years. Now, all of a sudden, I went on line and there is no toolbar. How can I res… (read more)

Last time I used my computer I had toolbar at top of the screen just as it has been for years. Now, all of a sudden, I went on line and there is no toolbar. How can I restore it?

Asked by JamesGro 5 years ago

Answered by rajap 5 years ago

  • Solved
  • Archived

HELP NEEDED. Plugin container stopped working / Script does not respond

Hi! I am aware that there are numerous articles about this problem, but unfortunately none of them solves my problem. Very frequently, at least once a day (usually from 3… (read more)

Hi! I am aware that there are numerous articles about this problem, but unfortunately none of them solves my problem.

Very frequently, at least once a day (usually from 3 to even 7 times a day) my Mozilla Firefox freezes and I am forced to restart it. It typically occurs when I try to open a page with some interactive content in it (youtube, some fancy flash pages, even gmail document preview). When I try to close it, Windows pops up a message saying that "Firefox stopped working" and terminates the application itself, and then another window pops up, saying "Plugin Container for Firefox stopped working". It's usually either that, but sometimes Mozilla also shuts itself without any warning and the same message appears.

As for "script does not respond", it does happen as well, although way more seldom. Usually it happens on the pages with lots of images. The whole browser then freezes for couple of seconds, then it pops up a window saying that the script does not respond and asks whether I want to force it to continue or not. It doesn't make any difference which option I choose because usually the browser crashes anyway.

I am using version 34 and I made sure all my plugins and addons are up to date. I also disabled hardware acceleration and tried to reinstall whole flash thing. I wonder whether it's the fault of one of my addons, but I admit I am not too eager to try and disable them all and then test it one by one because it would take up way too much time. Apart from that, none of the previous solutions seem to help, and the problem really gets on my nerves because numerous times I lost a huge block of text I was writing. Now I learned to copy everything I write couple of times :/

Maybe the crash reports will help. I'll link them from the newest to the oldest (for some weird reason they are 3 crash reports from today, yesterday and 3 days ago - weird, because the browser has shut itself today at least twice, not to mention previous days):

https://crash-stats.mozilla.com/report/index/ba7f5087-3d7d-4b2c-b9b1-04e6d2150105 https://crash-stats.mozilla.com/report/index/72eaf792-5f06-445b-806c-cd7922150104 https://crash-stats.mozilla.com/report/index/c3f81ff8-df10-45a6-8400-1c5912150103

I'll be glad for any help because, honestly, I can't stand it anymore. No reinstalling of Firefox or restoring settings to default have helped me yet.

Asked by draculass 6 years ago

Answered by jscher2000 6 years ago

  • Solved
  • Archived

Change Firefox screen from white

Can I change Firefox background (below the tabs) from white to a neutral grey so that it neither blinds me nor forces colour adaption which distorts appearance of other p… (read more)

Can I change Firefox background (below the tabs) from white to a neutral grey so that it neither blinds me nor forces colour adaption which distorts appearance of other pages.

Asked by davepb 7 years ago

Answered by FredMcD 7 years ago

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Why is my Adobe Flash slow and laggy on Firefox, no matter what I try, but works just fine on IE7?

Whenever I watch anything requiring Adobe Flash (a YouTube vid, an anime episode on Crunchyroll, the latest episode of a show on RoosterTeeth's website, etc) on my Firefo… (read more)

Whenever I watch anything requiring Adobe Flash (a YouTube vid, an anime episode on Crunchyroll, the latest episode of a show on RoosterTeeth's website, etc) on my Firefox (Version 22), it's horribly laggy and slow, with the picture AND sound lagging and 'skipping', and occasionally for YouTube the image will 'pixellate' and/or the sound quality will nosedive. According to the right-click option, my Firefox uses Flash 11.8. However, watching a vid on my Internet Explorer 7, which uses Flash 10.0, produces no such problems; the picture and sound are excellent. This problem has persisted ever since shortly after I first installed and began using Firefox earlier this year, when I (apparently mistakenly) accepted the offer to update my Firefox's Adobe Flash to Version 11 (it kept giving me "your Flash is outdated" messages that I had to click away to watch a vid, and that annoyed me so I wanted to make it stop).


This problem has been plaguing me for several months, and now that RoosterTeeth no longer supports IE7, I am unable to properly watch their new episodes. I have tried nearly everything - disabling Hardware Acceleration (with Firefox AND with Adobe Flash), having other tabs closed, several Flash updates as they become available since this problem's inception, upgrading my graphics driver, desperate prayer to God (and I'm a fairly secular man), EVERYTHING.


Could someone please tell me what is causing this months-running problem and how I could possibly hope to fix it?

Asked by DKN117 8 years ago

Last reply by jscher2000 8 years ago

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Tried everything to remove Claro-Search! It keeps returning when restarting browser! What do i do? help!

Hi my computer is infected with the browser hijacker called claro-search. I've done some research on it and have tried many fixes but it still keeps coming back. What I'v… (read more)

Hi my computer is infected with the browser hijacker called claro-search. I've done some research on it and have tried many fixes but it still keeps coming back.

What I've tried: Adware Cleaner Malware bytes Restarting in safe mode going to about:config and typing in claro-search then clicking reset to the search results. Troubleshooting information and resetting Firefox Going to the Profile folder under troubleshooting information and deleting the chromeappsstore.sqlite file

Does anyone have other suggestions as to what i should do?

Asked by ihateclarosearch 8 years ago

Last reply by neiljadman 8 years ago

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Firefox says my proxy server is refusing connections, but other browsers are working.

I was using Firefox one day when the following message was shown: "The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing c… (read more)

I was using Firefox one day when the following message was shown: "The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections.

*   Check the proxy settings to make sure that they are correct.
*   Contact your network administrator to make sure the proxy server is
         working."

I checked with my network administrator and he said that everthing was fine. I started using Internet Explorer and everything is working. I don't think this is a problem with my server.

Asked by Godsgirlforever 10 years ago

Last reply by cor-el 10 years ago

  • Archived

how to stop babylon search from loading each time i open a new tab in firefox - ANSWER HERE TRY THIS IT WORKS

Close Firefox Open Firefox, it will go to F**$*n babylon Type About:Config in address bar, hit enter In the search bar type browser. Scroll down At > browser.newtab.ur… (read more)

Close Firefox Open Firefox, it will go to F**$*n babylon Type About:Config in address bar, hit enter In the search bar type browser. Scroll down At > browser.newtab.url you will see listed a long string, this is what loads F**$*n babylon... Right Click on that line and select Modify Delete the string and leave http:// at the start Type in www.google.co.nz (if in New Zealand) or www.google.com or whatever page you want when you open a new tab! Go OK Close Firefox Open Firefox, and hopefully google is your home page anyway, but... when you click a new tab, you will get google, now F**$*n babylon Cheers from Ted in NZ

Asked by Flying Kiwi 8 years ago

Last reply by nuckyluy 8 years ago

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How can I edit an html file in Firefox using View Source?

I have created an html webpage and saved it to my pc. I can't edit the html file in firefox when I right click on the page and select "View Source". I can view the code… (read more)

I have created an html webpage and saved it to my pc. I can't edit the html file in firefox when I right click on the page and select "View Source". I can view the code but I can't edit it. I can do this in IE9.

I thought I was able to do this before in Firefox.

Did my settings change somewhere that I can no longer do this?

Do I have to have something checked in the Web Developer extensions for it to work?

I'm using Firefox 24.0

Thank you for any help with this. :)

Asked by LexieMac 7 years ago

Last reply by LexieMac 7 years ago

  • Archived

CBS videos won't play, when others play just fine

I can play videos on YouTube, NBC, Fox News, but NOT on CBS. First, a message came up, stating that the video was "expired or unavailable", when other people could see i… (read more)

I can play videos on YouTube, NBC, Fox News, but NOT on CBS. First, a message came up, stating that the video was "expired or unavailable", when other people could see it on other computers. So, not the site itself. Now, the message is gone, but the videos still never load. They sit with a blank screen, with an "advertisement is loading" message in the left corner, and they never actually load.

I have completely uninstalled and reinstalled both Java and Flash Player (which were already fine), but this didn't improve anything. I also completely disabled AdBlocker, and the AdBlocker Pop-Up, and they still won't play. So, at a loss here. My antivirus isn't set to block the site, or videos. The site clearly has the video, since other people can load and play it fine, so I am stumped.

Running Windows VIsta, 64-bit, and Firefox 12.0. Any help appreciated!

Oh, if it matters, there are SOME other videos I can't seem to play. I can play the normal videos on Fox, for example, but small, embedded ones (NOT YT), won't play. Some other sites, various news types, won't play, either. Most, no issues, but a few are just weird.

Asked by LadyGreenEyes 8 years ago

Last reply by LadyGreenEyes 8 years ago

  • Solved
  • Archived

Looking for a keyboard shortcut for Back. Neither Cntr + left Arrow or Cntr + backspace work.

The Firefox help on this subject titled "N900 Keyboard Shortcuts" indicate that the either Cntr + Left Arrow or Cntr + Backspace equates to hitting the "Back" button ... … (read more)

The Firefox help on this subject titled "N900 Keyboard Shortcuts" indicate that the either Cntr + Left Arrow or Cntr + Backspace equates to hitting the "Back" button ... Neither work. Perhaps this advice is a remnant from an earlier version that no longer works ... This is an important shortcut for those of us with repetitive motion strain ... Or for using a touch pad ...

Thanks

Asked by JussAskin 10 years ago

Answered by Helper7677 10 years ago

  • Archived

Why do I keep getting pop ups if I have turned my pop up blocker on?

I have my pop up blocker turned on, no websites are on my exception list and yet I still get pop up windows. I have STOPzilla and it has removed any spyware, adware, etc … (read more)

I have my pop up blocker turned on, no websites are on my exception list and yet I still get pop up windows. I have STOPzilla and it has removed any spyware, adware, etc from my computer. I also have pop up blocker with that program as well. Yet I still receive pop ups. I need help in solving this issue.

Asked by AnonymousUser 11 years ago

Last reply by loudbeats 9 years ago

  • Archived

Why doesn't my clear history completely clear my history

Hi there, I'm trying to clear all of the browsing history from my Firefox but it's not working. The function clears all of my searches and website preferences and passwor… (read more)

Hi there,

I'm trying to clear all of the browsing history from my Firefox but it's not working. The function clears all of my searches and website preferences and passwords bar one or two websites. I've ticked all of the options for clearing history, apart from 'form and search history' as it won't let me tick this box. I also deleted all of my bookmarks, ran a CC cleaner and STILL there's search history when I start to type into the bar at the top. When I go into my history --> show all history having cleared it, it says that there is nothing there...

For example.. when I start to type P in the bar at the top.. UK Parliament immediately comes up. And my bar at the top of the page isn't one of those where you can just automatically search via Google so I don't think its doing that!...

I tried uninstalling and reinstalling Firefox but even so some websites are STILL there! How can I track these websites down and get rid of them?

Thanks for your help!!

Asked by srhk 8 years ago

Last reply by Zolta 7 years ago

  • Archived

where on my computer are the cookies stored, i mean the file name and location. thanks

in IE i can select where the cookies folder is placed. In firefox i have looked for it but can't find it. i just want to know where the cookies are stored on my HD and th… (read more)

in IE i can select where the cookies folder is placed. In firefox i have looked for it but can't find it. i just want to know where the cookies are stored on my HD and the name of the folder. btw i do not use IE i just remember it from years ago when i did use it before i saw the light and used Firefox! thanks

Asked by Block97 11 years ago

Last reply by cor-el 11 years ago

  • Archived

How to stop a pop up - Goodgame Empire

While browsing the net, from email to facebook to youtube to forums, I get the same annoying pop up - Goodgame Empire -(http://lp.empire.goodgamestudios.com/?country=us&a… (read more)

While browsing the net, from email to facebook to youtube to forums, I get the same annoying pop up - Goodgame Empire -(http://lp.empire.goodgamestudios.com/?country=us&pid=248&camp=1&gid=12&cid=785514&tid=18668003%A0). A new tab will randomly open every 10-60 seconds, it seems to be triggered by me if I scroll down on a page, or select another tab, or click the address bar etc, but also just randomly as well. So far, while writing this it has opened about 15 new tabs.

I have searched google and haven't found any answers, I'm not a computer guru but I can do basic things. So far, I have deleted my history, cookies etc. Still pops ups. I tried blocking the website, still pops up. I downloaded some add on for firefox and it seemed to fix the problem about a week ago until today it started again, and I can't remember the name of the add-on and I don't know where to find it. I also ran my McAfee antivirus program and Malwarebytes and they found nothing.

I am out of ideas on how to fix this, it is extremely frustrating, please help, and remember I am not a computer genius.

Asked by er876897 8 years ago

Last reply by RonnyD 8 years ago

  • Archived

My Search Results Tab Removal

The tab 'Search Here' appears to be a permanent resident on the tab bar. HATE IT!!! I want to get rid of it. It goes to mysearchresults.com. I went there and ask them how… (read more)

The tab 'Search Here' appears to be a permanent resident on the tab bar. HATE IT!!! I want to get rid of it. It goes to mysearchresults.com. I went there and ask them how to remove it. They gave me these directions:

Go to Tools --> Add-ons Highlight Default Tab and click the Options button Clear the check box next to "Show search on new tabs"

If on goes to Tools --> Add-ons, there is no tab that says Default. All there is are selections one can make down the left side reading:

Get Add-ons Extenstions Appearence Plung-ins Available Updates

I am using Firefox 16.0.1 and these instructions don't seem to apply to this version. I need a little hand-holding. Can someone give me clearer, step-by-step instructions on how to uninstall this puppy?

Thanks

Asked by hifi 8 years ago

Last reply by hifi 8 years ago