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Can't install addons

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection p… (read more)

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection problem'.

When trying open 'https://addons.mozilla.org/ru/firefox/' have 'PR_CONNECT_RESET_ERROR'.

I am thinking the reason of this errors is blocking requests to 'addons.mozilla.org' by my internet provider (Beeline Kazakhstan). Because when I trying to connet to 'addons.mozilla.org' using VPN or proxy I have no problems described above.

I have no idea why this internet provider or goverment needs to block host 'addons.mozilla.org' (they love to block various website just fo fun). May you help me bypass this problem? May be you know the way how to install VPN addon offline for Mozilla Firefox whithout acces to addons webpage.

Sorry for my English and thank you for reading (:

Asked by Halixer 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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firefox is running out of space / win 8 / loads of free disk space

Hi friends, I am receiving an error that firefox is out of disk space. "firefox is running out of space" Despite following the instructions the error still appears. I al… (read more)

Hi friends,

I am receiving an error that firefox is out of disk space.

"firefox is running out of space"

Despite following the instructions the error still appears. I also clicked the "Got it" button in hopes that this would make the error go away, but it keeps coming back. My system has over 20gb free and I really can't see why this error is occuring.

Does anyone have any advice? (besides switching browsers)

Thanks.

Asked by dougstackhouse 1 year ago

Answered by dougstackhouse 1 year ago

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Firefox for windows 8

Hello, the Add-ons and Themes page does not open, neither from options nor from side bar. It shows only a blank page. Thanks for any advise. Gisela … (read more)

Hello, the Add-ons and Themes page does not open, neither from options nor from side bar. It shows only a blank page. Thanks for any advise. Gisela

Asked by rafat.hussaini 1 year ago

Answered by cor-el 1 year ago

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After updating to 91 version all my addons stopped working in private mode. How to enable all addons to work in private mode at once ?

After updating to 91 version almost all my addons stopped working in private mode. When FF team decided to block all addons for private mode there was a setting in about… (read more)

After updating to 91 version almost all my addons stopped working in private mode.

When FF team decided to block all addons for private mode there was a setting in about:config to allow all adons to work in private mode, but it looks like it is removed in 91 (?) or renamed (?).

So, how to enable all addons to work in private mode at once ? I have a lot and clicking each one in its settings will take a lot of time.

Asked by Tim 1 year ago

Answered by Tim 1 year ago

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Server Error

Hi there I have just updated Firefox Browser from 91.0.2 (32-bit) to 92.0 (64-bit) The following website now gives a "Server Error" splash as soon as any search operation… (read more)

Hi there

I have just updated Firefox Browser from 91.0.2 (32-bit) to 92.0 (64-bit)

The following website now gives a "Server Error" splash as soon as any search operation is attempted and of course, no results are found: https://isrc.soundexchange.com/#!/search

Firefox Browser vers 91.0.2 (32-bit) still works perfectly, but 92.0 (64-bit) gives 'Server Error'

I have tried safe mode, cleared the cache and checked all Privacy and Security settings. The only way to "fix" this problem is to go back to 91.0.2 (32-bit).

Please see images attached First showing 92.0 (64-bit) with Server Error Second, Working. Same site using Vers 91.0.2 (32-bit)

Any ideas would be appreciated.

Thanks

Asked by Station1 1 year ago

Answered by FredMcD 1 year ago

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pop up ads

A few days ago I started to get random popup ads. All of a sudden an ad will op up that says something like "you are at rusk, get Macafee" or "get Norton" etc. The ads p… (read more)

A few days ago I started to get random popup ads. All of a sudden an ad will op up that says something like "you are at rusk, get Macafee" or "get Norton" etc. The ads pop up in the center of my screen and are about 20% the size of my screen. I have to click the x to get them to close. Sometimes there is the "don`t show me this again" option at the bottom left but even when I click ok the ads continue to pop up.

I`ve tried a few things but can`t figure it out. I`m retired and not a geek so it can get pretty frustrating pretty quick. I`ve lost my patience to scour through help articles looking for the exact sentence I need.

A step by step tutorial would be nice, thank you. I am using a laptop with windows 8.1. I use Firefox.

Thanks David

Asked by djrobinson2008 1 year ago

Answered by FredMcD 1 year ago

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My tab delete X turns into a 1 pixel point

I had a similar problem last year when an auto update came through. After several suggestions didn't help I opted to reinstall a previous version and upgrade that. Now it… (read more)

I had a similar problem last year when an auto update came through. After several suggestions didn't help I opted to reinstall a previous version and upgrade that. Now it's back again with the v94 update.

I've disabled ALL extensions. No help. Themes don't seem to make a difference. However, when I went to about:config and entered "toolkit.legacyUserProfileCustomizations.stylesheets" to make it true to allow chrome.css files to work it began immediately. Reset it to false and "X"s are back. Set config to TRUE and it screws up the "X"s. Again, all this is with all extensions off.

I hate the transparency of the tabs and menu bars so I need to set .css files. How else can I do it?

Asked by Doc 12 months ago

Answered by jscher2000 - Support Volunteer 12 months ago

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Add Add-on Icon to toolbar

according to the add-on page in Settings, the AdBlock Plus add-on is enabled in my browser, but it doesn't appear to be working. so I am trying to access the menu options… (read more)

according to the add-on page in Settings, the AdBlock Plus add-on is enabled in my browser, but it doesn't appear to be working. so I am trying to access the menu options to control it. to do that, I need to add the icon to my toolbar.

this article: https://support.mozilla.org/bm/questions/955157

explains two methods:

1. go to Settings --> Customize Toolbars, and drag the icon to the toolbar. this doesn't work, because the icon is not there to be dragged (even after I restore defaults).

2. go to the View Menu --> Toolbars --> Add-on Bar and move the icon from one toolbar to another.

quite apart from the fact that it took me two days to figure out how to get the View Menu to appear, that procedure doesn't work either because after View Menu --> Toolbars --> the Add-on Bar is not listed.

can someone please tell me what I'm doing wrong.


thank you,

Asked by martin264 10 months ago

Answered by martin264 10 months ago

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Bookmarks Menu - why does the 'Manage Bookmarks' entry appears twice?

Thanks to Proton expanding my Bookmarks Menu off the bottom of the screen, I was re-arranging my bookmarks folders. While wondering which of my folders I had to prune, I… (read more)

Thanks to Proton expanding my Bookmarks Menu off the bottom of the screen, I was re-arranging my bookmarks folders. While wondering which of my folders I had to prune, I noticed another in-built redundancy. The entry "Manage Bookmarks Ctrl+Shift+O" appears twice, at the top and the bottom of the menu. Incidentally the bottom entry is misaligned (Firefox v89 on Windows).

Is there a particular reasons for this duplication? Can I remove either of these entries?

Asked by hutcheonke 1 year ago

Answered by cor-el 1 year ago

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since Firefox updated june 2021, I cannot compose or reply to emails in my comcast/xfinity account.

since Firefox updated june 2021, I cannot compose or reply to emails in my comcast/xfinity account. The compose box will come up but all it sdoes is keep spinning. If I… (read more)

since Firefox updated june 2021, I cannot compose or reply to emails in my comcast/xfinity account. The compose box will come up but all it sdoes is keep spinning. If I open xfinity in internet explore I have no problems

Asked by crebs45521 1 year ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 year ago

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When I right click on a bookmark, there is no delete option

The instructions say you have to visit the page of the bookmark to delete it. Why can't you have the option to QUICKLY right click on it and press delete? This question i… (read more)

The instructions say you have to visit the page of the bookmark to delete it. Why can't you have the option to QUICKLY right click on it and press delete?

This question is also a suggestion for someone to program it into Firefox to delete bookmarks by right click, or do we have to use a different browser to have that feature?

Asked by Newfirefoxuser 1 year ago

Answered by cor-el 1 year ago

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FF doesn't load any pages anymore except for mozilla's own pages

I am using FF 64 bit, latest version (91), on Win8.1. Out of nowhere, FF has ceased to load any pages but mozilla's own pages like the help page I'm writing on. I've no t… (read more)

I am using FF 64 bit, latest version (91), on Win8.1. Out of nowhere, FF has ceased to load any pages but mozilla's own pages like the help page I'm writing on. I've no themes installed and 2 windows open with approx. 155 tabs. I've tried turning of hardware acceleration, checked for proxies, updated FF, restarted FF, checked the Windows firewall (all permissions granted) and avast antivirus (ditto), checked for malware with avast antivirus - but all to no avail.

I am at a loss with this problem and kindly ask for advice. Januario

Asked by d2311 1 year ago

Answered by d2311 1 year ago

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How do I disable rich audio presence that Firefox now does with Windows 10?

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume.… (read more)

Honestly, I have no idea how to describe it. I loved how when I played a video on Firefox, it wouldn't pop up with that annoying video title whenever I changed my volume. Now, when I'm watching a video or playing audio, this happens. And, it doesn't even get it right most of the time! Like for example, it does this instead! That's not even the page I'm on!

Is there any way for me to get rid of this? Thanks

Asked by sheepy404 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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3 issues: Crash Report- Passwords Not Saved - Restarting ++

Lately: these issues have popped up. I have all the FF updates. 1. I keep getting Crash Reports (never had thee before) 2. My passwords are not saved and I have to contin… (read more)

Lately: these issues have popped up. I have all the FF updates. 1. I keep getting Crash Reports (never had thee before) 2. My passwords are not saved and I have to continually re-enter, esp. on Twitter and IG 3. When I close my computer to Sleep, Windows keeps asking me to Update and Restart.

   When I do, it goes through the process and then says Windows could not Update and 
    is undoing the changes. Is it a conflict with FF?
    I have the Avast Secure Browser and their Support said I can uninstall it and it would
    not take away anything on my FF browser. True?

Thanks for any and all your help.

Asked by betsymy 1 year ago

Answered by FredMcD 1 year ago

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upgrading Firefox browser then imporrting old version's bookmarks

I now have two versions of Firefox Browser installed. the new version allows me to import bookmarks from Edge and Chrome, but not from the old Firefox. how can I do tha… (read more)

I now have two versions of Firefox Browser installed. the new version allows me to import bookmarks from Edge and Chrome, but not from the old Firefox. how can I do that please? thanks, all. bob oh, I am on windows 8.1 and FF 89.0

Asked by robert.d.sommer 1 year ago

Answered by robert.d.sommer 1 year ago

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New update removed the delete cross on each tab

I just updated to 90. Suddenly all my tabs no longer show the delete cross. There is a 1 pixel spot that's hard to see. When I troubleshoot and restart with addons, them… (read more)

I just updated to 90.

Suddenly all my tabs no longer show the delete cross. There is a 1 pixel spot that's hard to see.

When I troubleshoot and restart with addons, themes, etc. turned off, they are back. When I try to test each addon, I get no results. All I can think of is the themes are screwing up. I've tried different themes with no results. Can I turn themes off to test this issue?

Any other ideas?

Asked by Doc 1 year ago

Answered by FredMcD 1 year ago