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Download buttons (on any sites, or inside email attachments) DO NOT open download dialog or download file

Hello, I have used EVERY proposed step in this article: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_the-problem-does-not-occur-i… (read more)

Hello,

I have used EVERY proposed step in this article: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_the-problem-does-not-occur-in-troubleshoot-mode

Problem GOES AWAY when FF is used in Troubleshoot mode BUT, when I open FF on normal mode and make sure I UNinstall all addons, extensions, dictionaries, language packs, use default theme and DONT allow hardware acceleration, then the problem STILL persists!!!

It seems that ONLY when in Troubleshoot mode the problem is resolved: NOT by removing all obvious addons or cotrols.

The problem is : ANY download button, does not work! (it is clickable, and yes, the browser seems to respond to it -rapid flickering of browser window- but a download dialogue is never opened -nor a download file is found in any corresponding folder) -then, once in Troubleshoot mode, the same button is normally functional again!

What is a proposed solution to that?

What could control could be behind the problem, that IS NOT USER switchable, but IS INDEED controlled (disabled) when Troubleshoot mode is selected???

Could there be a .json file (corrupted, etc.), that associates with buttons/elements (like the download buttons) and prevents the download to be triggered?, SO THAT maybe if I remove the .json corrupted file the new one will work fine, (maybe such a .json file is NOT loaded during Troubleshoot mode, but IS THERE whatever settings i choose through the settings of the FF)


Thank you.

PS: I have 14 installed plugins, about all same as on my FF93.0 on Win10 laptop, that the packet works just fine!

Asked by Muse Shop @ Mykonos 6 days ago

Last reply by cor-el 4 hours ago

your updated browser

I do not know why you had to take something that works pretty well and screw it up with a hap-hazard update. I cannot open GMAIL in standard mode, it keeps wanting to go … (read more)

I do not know why you had to take something that works pretty well and screw it up with a hap-hazard update. I cannot open GMAIL in standard mode, it keeps wanting to go to HTML mode. I tried to figure out what in the world the solution is in the support center. is it , "Hold down the Shift key and left-click the Reload button Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) '? This doesn't work. It then says to, "Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Clear the cache": Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now" "Remove the cookies" from websites that cause problems. Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies" doesn't work. I can't find the options/preferences button. As I alluded to at the beginning of my statement. It was working pretty good till this last update. Now I am really frustrated with firefox and looking at other options.

Asked by dcassidy571 9 hours ago

Last reply by FredMcD 8 hours ago

crashing

newest version kept crashing various pages I regularly visit. Uninstalled and then installed older version and keeps happening even though NO addons or even any bookmarks… (read more)

newest version kept crashing various pages I regularly visit. Uninstalled and then installed older version and keeps happening even though NO addons or even any bookmarks anymore.

Asked by alexagems 2 days ago

Last reply by FredMcD 16 hours ago

Just like Google You can't answer a SIMPLE QUESTION??????????????

Why is Firefox IGNORING any Font Changes? oh yeah and it is actually making them smaller when i try to make them bigger???????????????? And how can i possibly be the firs… (read more)

Why is Firefox IGNORING any Font Changes? oh yeah and it is actually making them smaller when i try to make them bigger???????????????? And how can i possibly be the first person EVER to have this problem?????????????? Oh yes since I know your "experts" Just Like Google, will ask me a bunch of pointless questions. i am on a Dell running Windows 7 and yes i am going into FIREFOX settings and changing the fonts. They have also already changed on my computer's Display and Appearance Settings. so no one left to blame.

Asked by sercouwis2004 2 days ago

Last reply by jscher2000 1 day ago

FireFox 93.0 does not work sandboxed

Given the increasing number and sophistication of threats, I prefer to do most of my work on the Web with the browser sandboxed, using Sandboxie+ (latest version). FF 92.… (read more)

Given the increasing number and sophistication of threats, I prefer to do most of my work on the Web with the browser sandboxed, using Sandboxie+ (latest version).

FF 92.x worked fine with Sandboxie+.

FF 93.0 does not.

FF 93.0 sandboxed will not open sites, including National Weather Service ones, local TV stations news sites, national news sites (e.g. Huffington Post), or will take 10+ minutes to open the sites that it will open.

Again, 92.x did not have these problems.

I've looked at the Settings values, and see no difference between the ones I had in 92.x and the ones in 93.0.

The latest Chrome (ugh) version works fine sandboxed - opens sites w.o. problems.

Is there a fix?

Thanks.

Asked by sfbillm 4 days ago

Last reply by cor-el 3 days ago

Radio station website does not function anymore (Windows 7 - 64bit)

I've tried changing/ shutting off the "shield" thing in the address bar to no avail. Most of the functions on the pages no longer work (The Player popup, Playlist page. e… (read more)

I've tried changing/ shutting off the "shield" thing in the address bar to no avail. Most of the functions on the pages no longer work (The Player popup, Playlist page. etc.) Everything works fine on Chrome or my computer at work (Windows 10). There must have been a recent update to FFox that has hosed this page.

This is the penalty I'm paying to let you automatically install updates instead of notifying me of available updates I guess. Anyway here's the link:

https://www.esterobayradio.org

Thank you, hopefully you can help me!

. . . Jules

Asked by julesdada 4 days ago

Last reply by cor-el 4 days ago

Web access denied after cleaning cookies and caches

Hi, I need your help. After cleaning all cookies and caches in my Firefox, I can't access with login and password to a current website. I can navegate through general web… (read more)

Hi, I need your help. After cleaning all cookies and caches in my Firefox, I can't access with login and password to a current website. I can navegate through general web site information; however, when I enter my login and password the web site says: "Please try another Internet Browser". I used to enter with Firefox until I cleaned up all the cookies and caches.

Asked by maryflor.hani 6 days ago

Last reply by cor-el 5 days ago

firefox GPO

I recently pushed a GPO to all the computers so Firefox would detect the CAC readers on end user devices. The push updated the registry but it hasn’t taken effect. I thi… (read more)

I recently pushed a GPO to all the computers so Firefox would detect the CAC readers on end user devices. The push updated the registry but it hasn’t taken effect. I think the Mozilla.cfg is overriding the GPO. Is there somewhere in the config file I can update device manager settings for Firefox? Or better yet can I override the config file.

Asked by pres_7044 1 week ago

Last reply by Mike Kaply 1 week ago

Your browser is being managed by your organization

I noticed this when I opened - Settings - Privacy & Security then went to Certificates -View Certificates/Certificate Manager - first three tabs have blank fields,… (read more)

I noticed this when I opened - Settings - Privacy & Security then went to Certificates -View Certificates/Certificate Manager - first three tabs have blank fields, on Servers tab, there are entries, none matching in any way what comes up on the Enterprise Policies tab; on Authorities tab I couldn't find any entry that seemed like what was displayed on the Enterprise Policies tab.

ImportEnterpriseRoots seems to be the "organization" that is controlling my browser poking around I found the following;

{

"ImportEnterpriseRoots": {
 "type": "boolean"
},
"Install": {
 "type": "array",
 "items": {
  "type": "string"
 }
}

}

what does it mean that my "browser is being managed by your organization"? what should or can I do? TIA.

Asked by drjawn 1 week ago

Last reply by cor-el 1 week ago

Firefox Updates

My personal computer in 'About Firefox" now shows the message 'Updates disabled by your systems administrator'. It's my machine; I'm the administrator but it won't allow … (read more)

My personal computer in 'About Firefox" now shows the message 'Updates disabled by your systems administrator'. It's my machine; I'm the administrator but it won't allow me to update Firefox. Current Version 92.01 running on Windows 7 (64-bit)

Asked by t.zuchowski 1 week ago

Last reply by cor-el 1 week ago

Add-ons are not installing

Hello, I have recently tried to install a couple different add-ons and the same thing happens each time; once I click "Add to Firefox," the little blue ball goes left to … (read more)

Hello, I have recently tried to install a couple different add-ons and the same thing happens each time; once I click "Add to Firefox," the little blue ball goes left to right but nothing ever happens beyond that. I have the most recent version of the browser and have never had any issues prior. I do not have a VPN running or any other software interfering my connection. All other website and downloads seem to function normally. Can someone shed some light on what's going wrong here?

Asked by aliciasensei 1 week ago

Last reply by jscher2000 1 week ago

Firefox is giving me Troubleshooting Steps that don'e exist on my Firefox?

Ok so the question I was originally asking is why Firefox won't adjust to my computers Settings. For instance I have to Zoom to 150% to read my emails even though the min… (read more)

Ok so the question I was originally asking is why Firefox won't adjust to my computers Settings. For instance I have to Zoom to 150% to read my emails even though the minimum font size is set 20. So I went on the Help page and it kept giving direction do Refreshing the page, which I believe I've done before but the tutorial said they've changed the way it looks and where its at and unfortunately on my current, newest version, Firefox its nowhere. For starters, click on the 3 lines ie the Menu Bar on the right, good, then go down to Help, no Help listed in the Drop-Down Menu, No Troubleshooting, no More Tools? I am stuck? Ok under Share Data it says "safe-mode false" ?

Asked by sercouwis2004 1 week ago

Last reply by jscher2000 1 week ago