All Products Support Forum

With this new FF version it's now taking 2+ minutes to load FF. Yes, 2 minutes to load this thing. A problem I didn't have with the previous version. I've read the support forum for this problem and tried everything noted. I've removed and reinstalled FF twice now, restarted the PC multiple times. I have 4GB of memory which is the same PC configuration for this PC for the last 4 yrs. No new programs, no issues with anything else on this PC so this is a FF issue. Note that once FF has loaded it functions fine - no slowness at all.

Nothing helps with loading this FF version. This is disappointing and it's become enough of an issue to find a different browser to work with, which I hate to do but my patience has run the full gambit with the version of FF. And yes Google Chrome, MS Edge and Opera open within a few seconds, which Firefox used to.

Up until about a month ago, I could send files (photos, etc.) to as many people as I wanted to. All of a sudden, I can't send any kind of attachment to multiple contacts. I can send it one contact at a time, but not several. Does anyone have an idea what my problem is? Any help would be appreciated. My friends are saying they miss my jokes and cartoons!

Hi,

I want to setup a number of addons via command line on a completely fresh Firefox ESR installation on Linux (i.e. while Firefox hasn't been opened yet for the first time by the user). To do this, I first need a default profile directory, but the .mozilla folder is missing from the home path when I install Firefox (it is only created when I run the browser for the first time).

So I tried to create a profile immediately after installing FF:

firefox -createprofile default-esr

This creates the .mozilla folder containing a XXXXXXXX.default-esr directory and the profiles.ini file with the following contents:

[Profile0] Name=default-esr IsRelative=1 Path=XXXXXXXX.default-esr

[General] StartWithLastProfile=1 Version=2

However when I run FF for the first time later on, it completely skips this profile and instead generates a new default one, YYYYYYYY.default-esr-1, and profiles.ini is edited with the following contents:

[Profile1] Name=default-esr-1 IsRelative=1 Path=YYYYYYYY.default-esr-1

[Profile0] Name=default-esr IsRelative=1 Path=XXXXXXXX.default-esr Default=1

[General] StartWithLastProfile=1 Version=2

[Install3B6073811A6ABF12] Default=YYYYYYYY.default-esr-1 Locked=1

I can revert to the profile that I explicitly created by going to about:profiles and setting it again as the default, but this defeats the purpose because I want to prepare my profile via the command line without having to open FF to change a setting. Is this possible?

my windows 10 had a problem had to have fixed they coopied the data and i have the icon oin the desktop but will probable need to reinstall firefox will i lose all addons and book marks if have to reinstall firefox or do i just sign in and all will be there. i hated to have to do this but apparently they just copied the data and all appps and programs have to be reinstalled

Which Mozilla version is the latest which includes ((update options )) I still use windows 7 32 bit My system is not compatible for 10 The new version makes trouble with window 7, so I uninstalled It goes crashing when opens I read many topics using old version does not solve the problem For me it solves When I install new version ( 90 or newer ) it shows black screen when opens But with old versions, it does not show --- Now I tried 75 it contains option but the update still runs though I have chosen Check for updates but let you choose to install them

Firefox is still automatically downloading files to a default directory, even though I have selected "Always ask you where to save files". This is a security risk. I want to be asked BEFORE the file is downloaded so I can choose the location or choose not to download. Thanks...Jim.

My current Theme is Dark Fox. But, previously my backgrounds and menus were all white and easy to read. Now for some reason they're black and difficult for me to deal with.

How do I reset to white and sync them on all my devices?

Until recently, I resisted allowing updates for Firefox because of the announcements of changes to prevent access to some technical kinds of website which I use. These include the public websites of the Paris Observatory which include useul informational ftp pages with important text, data and software files.

  I did recently allow a Firefox update, and now I find that I am cut off from access to these ftp pages. 
  How can I re-enable access to ftp? If it can't be done in the new version of Firefox, how can I return to an older Firefox version that does allow such access?

Firefox stopped working on me recently, so I had to close it through Task Manager and then reload all my tabs.

However, istead of Firefox doing this it 'refreshed', now all my tabs are gone, and worse still all my saved passwords.

I rely on Firefox remembering these passwords as I can't, how do I get them back? My life is toast without them.

Please help, I need to talk to someone on how to get them back.

please take off the red add, the pop up total add sign that keeps popping up asking to paid for the add block I am 82 and on a fixed budget. I do not want this service. How do I get it off my computer. When I want to print an article from an e mail.I always have to remove it to save an e mail, or when I want to print an article, I read it later, and I see the total ad block on my printed article stuck on the printed page blocking out what I printed. Its very annoying to have to take it off the screen before I print anything. Please help me. George at [removed email from public]

ABC (Australia) https://iview.abc.net.au/ No longer plays video. It does on other browsers. I've followed FF advice ive come across by disabeling extentions/add ons, restarted FF but no luck. Also, I've started in safe mode. Also no luck.

Why is there now no option to close present tab only when clicking on X. The old (default) warning was excellent. With no warning, clicking the X kills Firefox - and all open tabs. This has lost me hours of work already. i certainly don't want to go down the route of restoring all tabs first. I can't rely on it, for instance, holding all comments made on a form. And for that matter, I wouldn't want that to reinstate a login.

Please can we return to the warning with 2 options Close all tabs and Close current tab only.

It appears that this question has been asked many, many, many times and yet a clear, concise answer hasn't been provided. How do I change my updates from the beat release channel to standard updates? There should be a simple procedure to do this without a lot of unnecessary information in the answer and ultimately no answer to the question.