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Hard crash every time I visit a certain site

A few days ago I signed up to a certain website and had no problems, but since then, I've been back to that website three times and all three times - as soon as the site … (read more)

A few days ago I signed up to a certain website and had no problems, but since then, I've been back to that website three times and all three times - as soon as the site loads my machine instantly hard crashes - the screen freezes, cursor doesn't move and I'm forced to reset. This has NEVER happened to me before in 15 years of using Firefox! The first two crashes were in Firefox v76, and the third crash was v77, so I guess it's not version-specific.

Each time I restart firefox, my profiles.ini file has been deleted. It messes up other software too.

I'm going to avoid using that site again, but I'd like to report this somehow to the developers. What's the best way to do this? I went to Buzilla but I couldn't see any way to report bugs there.

Note that I am not going to do any troubleshooting as I do not want to take any risk of another crash.

Asked by MartyJames 4 days ago

Last reply by MartyJames 17 hours ago

Does anyone ever read feedback submitted through the Help menu?

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it. You do… (read more)

Is the Help menu the best way to submit feedback to Mozilla? Does anyone actually read it? I've submitted feedback that way before but it feels like no one saw it.

You don't even get a "sent" confirmation - all I get is a page saying something like "Your feedback will be used to improve Firefox", which doesn't confirm the feedback was sent!

I actually sent feedback about this last year, saying that the "sent" message should be clearer. But who knows if anyone saw it! LOL

Asked by MartyJames 7 minutes ago