Showing questions tagged:

How do I delete one of my email accounts, which no longer is supported by my old broadband provider?

My old provider has stopped supporting my old email address and I have changed to a gmail address. How do I remove the IMAP and smtp settings etc for my old email address… (read more)

My old provider has stopped supporting my old email address and I have changed to a gmail address. How do I remove the IMAP and smtp settings etc for my old email address? Also remove all trace of that unwanted old address please?

Solved 3

TB will not save login-in password

I am shifting over to TB from Windows Live Mail. I have installed TB Ver 115.16.2 on 7 computers successfully (Win 7, 10 and 11) over the past year. But on one Win 7 comp… (read more)

I am shifting over to TB from Windows Live Mail. I have installed TB Ver 115.16.2 on 7 computers successfully (Win 7, 10 and 11) over the past year. But on one Win 7 computer TB will not save the password. Usually TB asks for the Password during set-up. But here it asked for it in a pop-up box. Yes, I entered the correct password. Yes, I said "save with Password manager." But here it keeps asking for it, over and over. At one point TB connected to the POP download server, just long enough to download all the incoming emails, but then quit connecting. It won't connect to the SMTP server. The port numbers for POP and SMTP are correct and the security settings are correct. I've done a lot of web searching. Most sites say that profile files logins.json and key4.db may be corrupted. I disabled them (by renaming) and copied those two files from another computer on which the same Thunderbird version works properly on the same mail server. Same thing - TB still keeps asking for the POP server password. I just deleted TB (uninstalled, and deleted all the appdata directories, and verified there were no lingering registry keys using a list shown on Spiceworks). I'll next reinstall, but don't have much confidence that it will work. Thanks.

Solved 3 192

How to filter all incoming emails to copy to another folder?

How to filter all incoming emails to copy to another folder? Filter has no "on incoming" criteria, only Subject From Date Size I want "upon arrival", copy to ... Archi… (read more)

How to filter all incoming emails to copy to another folder?

Filter has no "on incoming" criteria, only

Subject
From
Date
Size

I want "upon arrival", copy to ... Archive will probably do.

Alternatively, is there a setting for ALL Subjects, ALL Froms, ALL Dates, ALL sizes?

Thanks.

Solved 3 91

SDD Crash - How to port Mozilla Bookmarks sqlite file to new install

I had a crash on my SSD (WIn7 Ultimate) - " Operating system missing" error. I saved the data and want to reinstall Win 7 and import previous Bookmarks data to new instal… (read more)

I had a crash on my SSD (WIn7 Ultimate) - " Operating system missing" error. I saved the data and want to reinstall Win 7 and import previous Bookmarks data to new install of Moziilla Firefox.

I transferred the sqlite file (s88qn337.default) from the previous install (now non working system) to the existing working Firefox directory (C:/Users/My Name/AppData/Roaming/Firefox/Profiles/xxx.default.

I then renamed "default.XXX.old" (the previous install had only one file in the Profile directory - ie s88qn337.default)

When I try to open Mozilla Firefox, with the single file (s88qn337.default) in the Profile directory, I get the error "Can't find user data".

When I then open fresh install of Mozilla Firefox on working SSD (Win 7 Ultimate) and try to Import Bookmarks, the options are only "Import Bookmarks from Explorer" or "Import from html file".

How to resolve this problem, please?

Solved Archived 3 320

Chase website requires Firefox 128 or higher. Latest update shows Firefox 115.3. Any Solution?

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different br… (read more)

Chase website now requires Mozilla Firefox update 128 or higher to access accounts. My version says my version (115.30) is latest update. Do I need to find a different browser or is there a solution? I am using Windows 7 Pro desktop. Thank you.

Solved Archived 3 452

Thunderbird SuperNova on 32 bit Win 7 machine

I am trying to re-install Thunderbird on my wife's old Gateway desktop. I downloaded version 115.18.0 and tried to install it, but get a message saying it can't be instal… (read more)

I am trying to re-install Thunderbird on my wife's old Gateway desktop. I downloaded version 115.18.0 and tried to install it, but get a message saying it can't be installed because my OS is 32 bit. I thought the SuperNova would work for both 64 and 32 bit OS platforms. (It does work on my Toshiba laptop, which is a 64 bit Win 7 machine.) If this version of Thunderbird will not work, what about the last version that will. It was installed years ago. Thanks, Peter

Solved 3 1 394

Stop Firefox showing my location when 'Googling'

Firefox show's my location when 'Googling' In 'about:config' I have my geo set to disable, I tried it enabled and turning it back, also in 'Settings' Location shows empty… (read more)

Firefox show's my location when 'Googling'

In 'about:config' I have my geo set to disable, I tried it enabled and turning it back, also in 'Settings' Location shows empty and I can not get it to see Google nor can I manually insert it.

Any idea what is going on please??

Dave.

Solved Archived 3 182

program help

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my … (read more)

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my computer runs slow, and so I thought I would clean up my files by using the Microsoft disk clean up procedure. I did so. But, my specific question is what is a good number to have when the it says a given number of disk space can be cleaned up? For example, I believe when I first tried to clean the disk it said 5.1 GB of disk space could be cleaned. When I ran the disk clean process and it completed it then said 66 KB of disk space could be cleaned. So how much disk space did I gain or get cleaned up? And, if I can only clean up 66 KB of disk space is that indicative of not really needing to clean the disk any farther? Hopefully some one can help. While this may be a Microsoft issue, I believe the Firefox contributors have enough computer knowledge to help answer my question. At least that is my hope. Thank you.

Solved Archived 2 220

Security settings & cloudflare

The site chatgpt.com demands challenges.cloudflare.com to be allowed. I visited this site and allowed cookies. Then it worked. However, the chatgpt.com site froze and whe… (read more)

The site chatgpt.com demands challenges.cloudflare.com to be allowed. I visited this site and allowed cookies. Then it worked. However, the chatgpt.com site froze and when I reloaded it, I had to start all over again. This time, the request for challenges.cloudflare.com remains, even though a URL attachment is reloaded every few seconds. The same thing happens on the openai.com site and several other. I'm using windows 7.1 and ESET Smart Security Premium.

Solved Archived 2 136

How to setup ESNI in Firefox 91 on Windows

After watching this video https://www.youtube.com/watch?v=mAfY_bNJTBI i went to https://www.cloudflare.com/ssl/encrypted-sni/ and did the test. Result is 3/4. (See screen… (read more)

After watching this video https://www.youtube.com/watch?v=mAfY_bNJTBI i went to https://www.cloudflare.com/ssl/encrypted-sni/ and did the test. Result is 3/4. (See screenshot below) Secure DNS, check DNSSEC, check TLS 1.3 check Enrypted SNI, fail In Firefox i tried doing exactly what the person did in the video but i dont have the settings he is showing in about:config Why is that? (Below you can see the screenshot, those settings are missing from about:config)

So my question reamins simple, how can i enable Enrypted SNI in Firefox?

Solved Locked Archived 2 572

I got a prompt requesting i allow a midi device plugin to install but.....

I got a prompt requesting i allow a midi device plugin to install but..... I denied and selected the "never ask again" option. Turns out i do need this device installed.… (read more)

I got a prompt requesting i allow a midi device plugin to install but..... I denied and selected the "never ask again" option. Turns out i do need this device installed. How can i get the prompt back after i denied and checked "never again".

Thank you for your time.

Solved Archived 2 377

Thunderbird will not download mail

Thunderbird suddenly will not download my mail. Instead, it stops and resets the connection to the POP server and gives me a pop-up message saying: Unable to write the em… (read more)

Thunderbird suddenly will not download my mail. Instead, it stops and resets the connection to the POP server and gives me a pop-up message saying: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

I've deleted almost all messages in my Inbox and everything in Trash. I've gone to my webmail and deleted any messages I don't recognize on the server. I turned off my firewall. And I checked my settings, which seem to be fine. All to no avail. Thunderbird still won't download my mail and gives me the same message over and over.

What do I do now? Please help!

Solved 2 137