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Copy and paste problem with screenshot

Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download… (read more)

Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download. Download works but Copy does not. When I try to paste the copy into my Word document, I get a blank image (a square that indicates there was an image but the actual image is not there). How can I get the paste mechanism working again?

Asked by kerryn11 1 year ago

Answered by kerryn11 1 year ago

Firefox ESR 115 & Windows 7

Because the economy, inflation, and lower incomes are still a major problem, many users like myself need to continue using old computers that can only run Windows 7. So w… (read more)

Because the economy, inflation, and lower incomes are still a major problem, many users like myself need to continue using old computers that can only run Windows 7. So we need Firefox ESR 115 to continue being supported with updates for at least a couple more years.

Asked by brookse321 3 months ago

Last reply by James (doing minimal support) 3 months ago

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  • Archived

Googlemaps.co.uk

Hello. It seems that Google has created a way of "dealing with" Firefox's automatic removal of the page seeking one's acceptance or rejection of cookies. Each time I re… (read more)

Hello. It seems that Google has created a way of "dealing with" Firefox's automatic removal of the page seeking one's acceptance or rejection of cookies. Each time I refresh the page, the accept/reject cookies pop-up briefly flicks on-screen but then disappears and one is back at the consent page:

https://consent.google.com/m?continue=https://maps.google.com/maps&gl=GB&m=0&pc=m&uxe=eomtm&cm=2&hl=en&src=1

So as things are, I cannot access the consent page to either reject or accept the cookies, and therefore I cannot get past the consent page and into googlemaps.

Google may be aware of Firefox's way of "dealing with" the consent page and has found a way of making it impossible for people to proceed to use of the googlemaps website.

Asked by david-cade 1 year ago

Answered by zeroknight 1 year ago

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Unintended muting

Long-time problem: Running Firefox 115.6.0esr (64-bit) on Windows 7 Home Premium SP1 (64-bit). Viewing "CNN live" in one tab. Mutes if I open any another app/window [Logi… (read more)

Long-time problem: Running Firefox 115.6.0esr (64-bit) on Windows 7 Home Premium SP1 (64-bit). Viewing "CNN live" in one tab. Mutes if I open any another app/window [Login to website #1 [CNN live] and view/listen...Open anything else; CNN mutes] (Note- This happens in both Firefox and Chrome) Any ideas/suggestions for how to avoid this behavior? Thank you, Ron

Asked by ronbar59 1 year ago

Answered by zeroknight 1 year ago

  • Archived

Passwords from CSV file: "firefox logins.csv" does NOT show up in the "Import Browser Data" box?

Hello: Passwords from CSV file: "firefox logins.csv" does NOT show up in the "Import Browser Data" box? I reinstalled a fresh copy of Windows7 and firefox (Firefox Setup … (read more)

Hello: Passwords from CSV file: "firefox logins.csv" does NOT show up in the "Import Browser Data" box? I reinstalled a fresh copy of Windows7 and firefox (Firefox Setup 115.14.0esr.exe). I'm unable to import my "Passwords from CSV file" because it is not included in the "Import Browser Data" box (see Attachments (pics). Note: I do not use the Browser in this picture only firefox. How than can I import this .csv file? Regards -mdc

Asked by mark dc 1 year ago

Last reply by mark dc 1 year ago

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I have the latest FF browser. when i try to access my credit union account, i get this message "You're using an outdated browser or are using a Proxy service which is unsupported." how can i get past this?

I have the latest FF browser. I'm not using any proxy service, just spectrum connection. when i try to access my credit union account, i get this message "Error: "WWF2… (read more)

I have the latest FF browser. I'm not using any proxy service, just spectrum connection. when i try to access my credit union account, i get this message

"Error: "WWF2TUh4dnM=" - You're using an outdated browser or are using a Proxy service which is unsupported. Please update your browser or turn off your Proxy to continue, thank you."

how can i get past this? All help appreciated!

Asked by drwin 1 year ago

Answered by drwin 1 year ago

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Change Firefox Account email

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email remov… (read more)

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email removed]@gmail.com

Asked by Adin 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Archived

Email Password Location??????

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist! I need to find out WHERE Firebird lists my email… (read more)

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Asked by avatar_i_am 1 year ago

Last reply by Dean Ford 1 year ago

what will the continuation of windows 7 support be based on?

So, as has been announced, FireFox 115 ESR will get updates until septempber 2025. This deadline has been extended multiple times. What factors are being taken in conside… (read more)

So, as has been announced, FireFox 115 ESR will get updates until septempber 2025. This deadline has been extended multiple times. What factors are being taken in consideration when deciding whether to extend support again? With server 2008 updates you can get windows 7 up to date until 2026, sort of. Ending support in september would still be sad, because people too stubborn or not willing to upgrade probably still wont when support of firefox ends. I am a firefox on windows 7 user myself too, and it would be sad if they dropped support. Ill have to use a backported fork by the community

So thats my question, what factors matter in terms of extending 115 esr support again?

Asked by redtro on wimje7 3 months ago

Last reply by James (doing minimal support) 2 months ago

Permit pop ups and cookies

I am trying to upload a document on the Supreme Court portal (UK) but it won't work I am told because my browser has to allow pop ups and cookies. Where can I get Firefo… (read more)

I am trying to upload a document on the Supreme Court portal (UK) but it won't work I am told because my browser has to allow pop ups and cookies. Where can I get Firefox to so allow?

Asked by jeffreydudgeon 3 months ago

Last reply by jonzn4SUSE 3 months ago

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location detected as being outside USA

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being … (read more)

On one web site (see attachments), my location is being detected as being outside USA while using firefox desktop browser, yet on the same computer, my location is being correctly detected as being inside USA.

You will see the asian words. When I change the pull dawn tab ("Saudi Arabia") to "USA", the asian lettering does not convert to English.

Not sure how to fix this.

Asked by jenna 1 year ago

Answered by jenna 1 year ago

cant disable translation

i went to about:config -> browser.translations.enable and also browser.translations.automaticallyPopup , making sure it reads "false", and also went to Firefox Menu &g… (read more)

i went to about:config -> browser.translations.enable and also browser.translations.automaticallyPopup , making sure it reads "false", and also went to Firefox Menu > Settings > General > Language and Appearance and under Languages the only language other than spanish (the language i want the browser to be) is english (maybe that way it recognizes it as an "allowed" language or something and doesnt translate from it)

...but it still translates pages from english (sometimes even translating the search result and directing me to a translate-version of the page instead of to the the page itself).

how can i make it not translate things from english anymore? (if the only solution is to stop translating altogether from any language, i'll gladly take it as long as it stops translating from english)

Asked by mrblackfiredragon 2 months ago

Last reply by mrblackfiredragon 2 months ago

  • Solved

Unable to see "View all memories" on One Drive

Hi Up to a few days ago I was able to see "View all memories" from One Drive in Firefox. Not anymore. I am subscribed to One Drive. Every few days I get an email from O… (read more)

Hi

Up to a few days ago I was able to see "View all memories" from One Drive in Firefox. Not anymore.

I am subscribed to One Drive. Every few days I get an email from One Drive with the past memories from the day of the email. I will open the emails and click on "View all memories" then it would take me to the One Drive and I would be able to see those pictures individually. For a few days now I have not been able to do this on Firefox anymore. The website goes to gray like it is trying to download the pictures but it gets stuck there.

This is happening both on my desktop with Windows 7 and my laptop with Window 11. Everything works in the Microsoft Edge browser. I can see all the images individually from that day.

I have communicated this problem to Microsoft One Drive and it seems to be a browser problem. Is there any way that this problem can be solved in the Firefox browser?

I would appreciate your help, Amy

Asked by Amylogamy 1 month ago

Answered by Denys 1 week ago

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  • Archived

Double icons on Stop & Reload buttons when using custom icons

When reloading a page, or navigating to a new page, the default Stop icon momentarily appears over my own Reload icon, and the default Reload icon also appears over my St… (read more)

When reloading a page, or navigating to a new page, the default Stop icon momentarily appears over my own Reload icon, and the default Reload icon also appears over my Stop icon.

Please see attached image and animation.

Any idea if this is a minor bug?

Below is my code to split the Reload button into Reload & Stop buttons, then to add text to the navigation buttons, and finally to add icons to the navigation buttons.

This anomaly happens whether or not I split the Reload & Stop buttons. With just a single Reload button, I'm also seeing the default Reload icon appear over my own.

Thank you.

/* ---------- SPLIT RELOAD BUTTON INTO RELOAD & STOP ------------- */
#reload-button, #stop-button {
   display: inherit !important; 
} 
#reload-button > .toolbarbutton-icon {
  -moz-appearance: none !important; 
}


/* ------------ ADD TEXT LABELS TO NAVIGATION TOOLBAR BUTTONS --------------- */
/* Shows both icon and label for toolbarbuttons */
toolbar .toolbarbutton-1[label]{
  flex-direction: column;
  align-items: center !important;
}
toolbar .toolbarbutton-1[label]:not([disabled]):hover{ background-color: var(--toolbarbutton-hover-background) !important; }
toolbar .toolbarbutton-1[label] > .toolbarbutton-icon,
toolbar .toolbarbutton-1[label] > .toolbarbutton-badge-stack{
  padding: var(--toolbarbutton-inner-padding) !important;
  padding-bottom: 0px !important;
  height: calc(var(--toolbarbutton-inner-padding) + 16px) !important;
  border: none !important;
  background-color: transparent !important;
  box-shadow: none !important;
}
toolbar .toolbarbutton-1[label] > .toolbarbutton-text {
  display: flex !important;
  min-height: 16px !important;
  padding-top: 3px !important;
  padding-bottom: 6px !important;
  background-color: transparent !important;
  overflow: hidden;
  width: 9ch; /* changes space between buttons */
}
toolbar .toolbarbutton-1[label] > .toolbarbutton-text::before{
  margin-inline: auto;
 }
:root:not([uidensity="compact"]) toolbar .toolbarbutton-1[label] > .toolbarbutton-text{ padding: 2px !important; }


/* ------------ ADD CUSTOM ICONS TO NAVIGATION TOOLBAR BUTTONS ----------- */
#back-button {
   list-style-image: url("image/back.png") !important;
   padding-top: 8px !important;
}
#back-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#forward-button {
   list-style-image: url("image/forward.png") !important;
   padding-top: 8px !important;
}
#forward-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#reload-button {
   list-style-image: url("image/reload.png") !important;
   padding-top: 8px !important;
}
#reload-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#stop-button {
   list-style-image: url("image/stop.png") !important;
   padding-top: 8px !important;
}
#stop-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#print-button {
   list-style-image: url("image/print.png") !important;
   padding-top: 8px !important;
}
#print-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}
#home-button {
   list-style-image: url("image/home.png") !important;
   padding-top: 8px !important;
}
#home-button image{
   max-height: 16px !important; 
   max-width: 16px !important;
   padding: 0px !important;
   margin-bottom: 3px !important;
}

Asked by Slouch 1 year ago

Answered by Slouch 1 year ago

Secure Connection Failed

Secure Connection Failed An error occurred during a connection to grievances.maharashtra.gov.in. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page … (read more)

Secure Connection Failed

An error occurred during a connection to grievances.maharashtra.gov.in. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by maheshzende65 2 months ago

Last reply by Paul 2 months ago

  • Solved

Stop Firefox showing my location when 'Googling'

Firefox show's my location when 'Googling' In 'about:config' I have my geo set to disable, I tried it enabled and turning it back, also in 'Settings' Location shows empt… (read more)

Firefox show's my location when 'Googling'

In 'about:config' I have my geo set to disable, I tried it enabled and turning it back, also in 'Settings' Location shows empty and I can not get it to see Google nor can I manually insert it.

Any idea what is going on please??

Dave.

Asked by EF80 3 months ago

Answered by TyDraniu 3 months ago

  • Archived

Change Tab Font, Weight, Color, etc. FF109

Hi All, I'm trying to modify various userChrome.css attributes of Tabs in Firefox 109. However, code that worked in FF 88 is seemingly no longer working. Is the below … (read more)

Hi All,

I'm trying to modify various userChrome.css attributes of Tabs in Firefox 109.

However, code that worked in FF 88 is seemingly no longer working.

Is the below code outdated?

I would also like to change the appearance of #TabsToolbar from translucent to either a solid color or a background image. Is that possible? Right now, you can see icons from the desktop through the Tab bar, and there appears to be a strange curved, black overlay colorizing it. See attached screenshot.

Thanks for any input!

/* MISCELLANEOUS TAB ATTRIBUTES */

  1. TabsToolbar { /* tab bar */
 -moz-box-ordinal-group: 3 !important;
 padding-top: 0 !important;
 padding-bottom: 0 !important;
 height: 25px !important;
 background-image: url("bkmr_back.gif");
 border-top: 1px solid #afc0d2 !important;
 border-bottom: 1px solid #8698aa !important;

}

/* Change the color of selected tab */

   .tab-background[selected="true"] {
       background-attachment: none!important;
       background-image: none!important;

background-color: #eef5fc !important; /* background color only, not border */ }

/* Change text attributes of selected tab #8698aa to match bottom tabstoolbar line color */

  1. TabsToolbar .tabbrowser-tab[selected] {

font-weight: 800 !important; color: #000 !important;

       border-top: 1px solid #8698aa !important;
       border-left: 1px solid #8698aa !important;
       border-right: 1px solid #8698aa !important;

}

  1. TabsToolbar .tabbrowser-tab:not([selected]) {

font-weight: 600 !important; color: #000 !important; /* non-selected tab text color */

       border-top: 1px solid #afc0d2 !important;
       border-left: 1px solid #afc0d2 !important;
       border-right: 1px solid #afc0d2 !important;

}

/* Change the color of non-selected tab */

  .tab-background:not([selected]) {
       color: #000000 !important;

background-color: #c7d3e0 !important; }

Asked by Slouch 2 years ago

Last reply by Slouch 2 years ago

add on Norton safe web to home page Mozilla firefox

I am trying to add on Mozilla Safe Web to my firefox homepage and I am getting a message as This add-on is not actively monitored for security by Mozilla. Make sure you t… (read more)

I am trying to add on Mozilla Safe Web to my firefox homepage and I am getting a message as This add-on is not actively monitored for security by Mozilla. Make sure you trust it before installing.

Three days ago I messed up my Windows 7 completely and now have to start from scratch. I tried resetting it to an earlier date but all info does not show.

You may call me at [edited phone# from public support forum] if necessary.

Asked by mdenison1 2 months ago