All Products Support Forum

Whenever I click on a link that I want to e-mail, the computer opens up Microsoft Office Word as e-mail editor and my link is never sent. Is there any way to change it to Yahoo mail as my e-mail editor

Somehow my default search engine has been changed from Google to something called "My Web Search". I want to switch it back to Google, but I can't figure out how. I disabled the plugin and removed it from my search engine options in the upper right corner, but nothing has changed.

automatic updates are installed for Firefox (3.6) on Windows 7 every 2 days - is this normal?

This happened

A few times a week

== I upgraded to WIndows 7

I am unfamiliar with Linux. I want to upgrade my little daughter's eee PC, because Firefox is very outdated. I spent a whole day downloading all sorts of stuff (gtk+2.10, Asus1-files.deb, etc.) and have been typing all the advised commands exactly. Whatever the source (Softpedia, Mozilla, Ubuntu, wiki.eeeuser, 3eportal), nothing gets it done. Is there anyone on this planet that can help a desperate father out? Is there a logical way to upgrade without typing hours of code?

This happened

Not sure how often

== i wanted to update my daughther's eee PC

Every time i open a Firefox window i have zoom in the window via the menu bar (or Ctrl ++). I have to do this every time after I open a new window, or a new tab. It is annoying and tiring. How can I set the level zooming in, so that it will apply for all tabs and windows, and save it?

This happened

Every time Firefox opened

When FF starts, the file, edit, etc line is not displayed. What do I need to do to display this line?

Bill

This happened

Every time Firefox opened

== I upgraded to FF 3.6

I need to get the bookmarks from a backed up hard drive that the system failed on. were do I find the bookmark folder/file?

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; Media Center PC 6.0)

I cannot get my toolbars back and I don't have the option to choose "view". I clicked on each one to remove them to do a print screen and thought I should be able to restore them when done, but I'm not finding anything that will let me do that.

This happened

Not sure how often

== I removed the tool bars to print screen

I accidently clicked on the wrong link in the notification email and closed my other topic. All the details can be found there, https://support.mozilla.com/en-US/forum/1/733503#threadId734327 In response to Morbos, disabling the theme and using the default doesn't help. Also, with the zoom, I really would like firefox itself to be bigger, like it normally is. I really don't know why this is the only program that this happens to :/

This started yesterday when I was prompted to download and install the 3.6.7 update for Firefox. After restarting the browser, I get a message that it was not installed correctly, and then it closes without warning. It does not give the usual message that there is a problem and Firefox needs to close.

After experimenting, I've noticed that this only seems to happen when trying to load websites that include Flash content. Gmail and Youtube cause it to crash immediately. Other websites, like Facebook and certain forums will load initially, but will crash on certain pages, where there is probably a flash video or other application.

I tried starting Firefox in Safe Mode, but I still get these crashes. When I go to about:crashes, I get no reports of the recent crashes.

I still can't update Firefox to latest version, so I still have 3.6.6. Every time I try, the installation fails. I do have the latest version of Flash.

I believe I've tried everything suggested in the Knowledgebase, so if anyone has any suggestions I would really appreciate it.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.4; OfficeLivePatch.1.3)

well i recently downloaded this one add on called 1 Click YouTube Download. and it worked perfectly fine for about a month or so, and i tried downloading another video yesterday and just now and it won't work. on the downloads pop up box it just says 0bytes and its like this for every video! i tried flv, mp4, 3GP and i even tried to use another add-on called Easy YouTube Download and that doesnt work either! it just tells me to save and then goes to the download pop up box and then it says completed with 0bytes.

This happened

Every time Firefox opened

== yesterday

I am being hyjacked to this http://promo.videocop.com/ .frequently. Is there anyone experiencing the same and if so how to you get rid of it.

URL of affected sites

various

Issue

I have another kind of problem with Firefox

Description

When I opened Firefox there is a big blank screen below the status bar covering up half of the screen. It only happens on 3.6 version of Firefox

This happened

Every time Firefox opened

Few Days Ago

Troubleshooting information

  Application Basics
        Name         Firefox
        Version         3.6.7
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig

  Extensions
        Name
        Version
        Enabled
        ID
        Stylish         1.0.9         true         {46551EC9-40F0-4e47-8E18-8E5CF550CFB8}
        Cooliris         1.12.0.36949         true         piclens@cooliris.com
        FoxTab         1.3         true          
        WOT         20100503         true          
        ImTranslator         3.3.3         true         {9AA46F4F-4DC7-4c06-97AF-5035170634FE}
        Are You Watching This?!         2.5         true         mark@areyouwatchingthis.com
        SearchPreview         4.6         true          
        qtl         14.3         true         qtl.co.il@gmail.com
        DVDVideoSoft Menu         1.0.1         true          
        NEW Glasser by SzymekPL         2.2.0.3.7         true         coc@ble.pl
        foof         1.2.8         true         foof@foofme.com
        Java Console         6.0.20         true          
        Full Screen Homestar Runner         2.9         true          
        Flash Game Maximizer         1.3.6         true         {258735dc-6743-4805-95fc-f95941fffdad}
        MultiMediaWebRecorder         0.397         true         CarCastWebRecorder@inrete.it
        Download Statusbar         0.9.7         true          
        Extended Statusbar         1.5.4         true          
        NoScript         1.10         false         {73a6fe31-595d-460b-a920-fcc0f8843232}
        WebSitePulse Transaction Recorder         1.4         false         wsprecorderlite@websitepulse.com
        Smart Bookmarks Bar         1.4.3         true         smartbookmarksbar@remy.juteau
        Xmarks         3.7.8         true         foxmarks@kei.com
        Gmail Watcher         1.10         true         gmailwatcher@sonthakit
        Yahoo! Mail Watcher         1.10         true         yahoomailwatcher@sonthakit
        Dr.Web anti-virus link checker         1.0.21         true         {6614d11d-d21d-b211-ae23-815234e1ebb5}
        FIFA Online Web Launcher         1.1         false         eafo3fflauncher@ea.com
        ReminderFox         1.9.8.2         false          
        1-Click YouTube Video Downloader         1.4         true         YoutubeDownloader@PeterOlayev.com
        OurWorld.com Toolbar         2.7.0.14         true         {80f6f9bf-9fd1-4f41-9ddf-6dd070f4f62f}
        Yahoo! Toolbar         2.1.1.20091029021655         false         {635abd67-4fe9-1b23-4f01-e679fa7484c1}
        Yoono         7.3.6         false          
        Form History Control         1.2.6         true         formhistory@yahoo.com
        Boost for Facebook         10.0.2         false         {47624dda-b77e-4feb-820a-e4f077d5d4ca}
        Fireclam         0.6.5         false          
        Viral Threat Level         0.54         false         viralthreatlevel@serevinus.com
        Ghostery         2.2.1         true         firefox@ghostery.com
        FootieFox         2.1.10         false         {9fb7d178-155a-4318-9173-1a8eaaea7fe4}
        Puzzle         0.4.3         true         puzzle@internauta1024a.pl
        Tab Mix Plus         0.3.8.4         true          
        FastestFox         4.1.5         true         smarterwiki@wikiatic.com
        AniWeather         0.7.4         true         {4176DFF4-4698-11DE-BEEB-45DA55D89593}
        Get Styles         1.0.22         true         {6236BA26-C117-4007-928C-DE0716C7FA80}
        Usage Stat         1.0.2         true         {6236BA26-C117-4007-928C-DE0716C7FA96}
        FBFan         1.0.1         true         {6236BA26-C117-4007-928C-DE0716C7FA99}
        Better YouTube         0.4.3         true         betteryoutube@ginatrapani.org
        Show my Password         2.0         true          
        LastPass         1.69.1         true         support@lastpass.com
        Favicon Picker 3         0.5         true         {446c03e0-2c35-11db-a98b-0800200c9a67}
        Glassy Urlbar         0.5.2         true         tgrsc@glassyUrlbar
        RSS Ticker         3.2.2         true         {1f91cde0-c040-11da-a94d-0800200c9a66}
        iMacros for Firefox         6.7.0.1         true         {81BF1D23-5F17-408D-AC6B-BD6DF7CAF670}
        Amplify         3.0.0         true         {8f5ce3f8-1735-4680-b15e-108f2f50e8ba}
        Tidy Favorites Online         6.23         true          

  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind         true
        accessibility.typeaheadfind.flashBar         0
        browser.history_expire_days.mirror         180
        browser.link.open_newwindow.restriction         0
        browser.places.importBookmarksHTML         false
        browser.places.smartBookmarksVersion         2
        browser.startup.homepage         http://www.google.com/
        browser.startup.homepage_override.mstone         rv:1.9.2.7
        browser.tabs.insertRelatedAfterCurrent         false
        browser.tabs.warnOnClose         false
        extensions.lastAppVersion         3.6.7
        keyword.URL         http://search.conduit.com/ResultsExt.aspx?ctid=CT2383985&q=
        network.cookie.prefsMigrated         true
        places.history.expiration.transient_current_max_pages         32166
        places.last_vacuum         1278789082
        privacy.clearOnShutdown.cookies         false
        privacy.clearOnShutdown.downloads         false
        privacy.clearOnShutdown.sessions         false
        privacy.cpd.cookies         false
        privacy.cpd.downloads         false
        privacy.cpd.extensions-tabmix         false
        privacy.cpd.history         false
        privacy.cpd.sessions         false
        privacy.sanitize.migrateFx3Prefs         true
        privacy.sanitize.timeSpan         0
        security.warn_viewing_mixed         false

Firefox version

3.6.7

Operating system

Windows 7

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7

Plugins installed

• -Cooliris embedded in a tab
• Office Plugin for Netscape Navigator
• NPRuntime Script Plug-in Library for Java(TM) Deploy
• Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
• Default Plug-in
• Provides additional functionality on Facebook. See our web site for details.
• Game Loader Plugin for Power Challenge Games
• Unity Player 2.6.1f3
• BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
• Pando Web Plugin
• Shockwave Flash 10.1 r53
• Adobe Shockwave for Director Netscape plug-in, version 11.5
• GEPlugin
• Yahoo Application State Plugin version 1.0.0.7
• Google Update
• Version 0.9.17, copyright 2008-2010 Veetle Inchttp://www.veetle.com/
• Version 0.9.17, Copyright 2006-2009 Veetle Inchttp://www.veetle.com/
• Version 0.9.17, copyright 2006-2010 Veetle Inchttp://www.veetle.com/
• Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

For some reason, since I updated to version 3.6 of Firefox, JavaScript no longer works.

I have checked existing help files which asked me to check the Options under the Tools menu.

These are my settings, which should work, but do not:

1. On the Content tab, "Enable JavaScript" is checked. 2. Under advanced options, the following are checked:

    a) Move or resize existing windows
    b) Disable or replace context menus

Theoretically this should work, but does not. Scripts simply fail to execute. Any assistance you can provide is greatly appreciated.

Sincerely,

Robert Hieger

This happened

Every time Firefox opened

== I upgraded to version 3.6 and now also 3.7.

i have set my home page to what i would like it to be i would like to have a different home page like Google when i open a tab

This happened

Every time Firefox opened

== since i cannot find any way my self

voir pour explication et visualiser ce problème la page : http://lac-de-bizerte.com/kevin/kevin.html problémes d'affichage des gifs,fonds écran, liens lorsque ouvert avec Mozilla sur Windows 7 pas de problème avec les autres systémes de navigation et d'exploitatioon (Vista). Un service complet en français sur mozilla serait bienvenu

This happened

Every time Firefox opened

== Windows7 et Mozilla

Issue

Firefox is having problems with certain web sites

Description

Cette page web refuse de s'afficher correctement

URL of affected sites

http://www.mini-iac.com/TrainingLibrary/tabid/121/Default.aspx http://www.mini-iac.com/portals/0/Education/PPT/Basic_2010.htm

Troubleshooting information

La page n'est pas afficher correctement

Firefox version

3.6.6

Operating system

Windows 7

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; fr; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 (.NET CLR 3.5.30729)

Plugins installed

• -NPRuntime Script Plug-in Library for Java(TM) Deploy
• Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
• Default Plug-in
• The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
• Shockwave Flash 10.1 r53
• GEPlugin
• 4.0.50524.0
• Google Update
• Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers